2021-09-16T11:45:00Z

What is the best lightweight ticketing system with superior communication options for an educational organization?

RO
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PeerSpot user
6

6 Answers

DP
User
2022-01-05T15:51:08Z
Jan 5, 2022
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MK
Real User
2021-09-23T05:54:20Z
Sep 23, 2021
MK
Real User
Sep 23, 2021

@Evgeny Belenky It's free of charge open-source and works for us. 
It's very wonderful when interfaced with your email. Users can be assigned tasks straight from email and the support staff is notified of specific issues reported in their sections, without human intervention.

PeerSpot user
TA
Real User
2021-09-20T13:02:18Z
Sep 20, 2021
EB
Community Manager
Sep 20, 2021

@reviewer1616298 can you please share why?

PeerSpot user
KG
Consultant
2021-09-19T22:22:07Z
Sep 19, 2021
KG
Consultant
2021-09-19T22:19:21Z
Sep 19, 2021
EB
Community Manager
Sep 20, 2021

@Khaled Mostafa Gaafar can you please explain why?

PeerSpot user
EB
Community Manager
2021-09-19T10:06:25Z
Sep 19, 2021
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