Tricentis qTest Reviews

Many organizations report a return on investment from Tricentis qTest due to increased efficiency and streamlined processes. Users highlighted the tool's global support, enhanced visibility in test management, and improved focus on complex testing. Savings were noted through seamless upgrades and a reusable regression suite, with some companies achieving significant monetary benefits. While some found it early to evaluate full financial returns, quick adoption contributes to noticeable improvements in resource allocation and process efficiency. Tosca integration further enhances ROI due to its AI capabilities.

Enterprise buyers found Tricentis qTest's pricing model competitive, with costs around $1,000 to $2,000 per concurrent license per year. The model allows unlimited users with limits only on simultaneous usage, beneficial for global organizations. Though some regard it as costly compared to other tools like Jira or Xray, the comprehensive features and strategic partnerships often enable discounts. Annual fees may vary, often influenced by the number of licenses and available features.

• "Based on whatever I heard, I can say that Tricentis qTest is a little costlier than other test management tools, like Jira, Zephyr, or Xray."
• "For me, pricing for Tricentis qTest is moderate, so that's a five out of ten. It's more affordable than my company's previous solution, which was Micro Focus ALM."
• "We signed for a year and I believe we paid $24,000 for Flood, Manager, and the qTest Insights. We paid an extra for $4,000 for the migration support."

Primary use case involves test management, encompassing test case scheduling, execution, and tracking. Teams utilize Tricentis qTest for storing, designing, and managing test scripts alongside defect tracking. Integrations with Jira and tools like Selenium enhance automation and collaboration. Organizations appreciate centralized management, fostering productivity and efficiency. Utilizing cloud features ensures access to latest versions. Teams value integration testing capabilities and easy access to a comprehensive repository that maintains historical data for improved testing processes.

Customer service and support for Tricentis qTest are generally described as responsive and helpful. Users appreciate the quick assistance and good communication. However, some experience slower initial response times or limitations in tool functionality. Various levels of technical support are available, typically addressing issues efficiently. Users mention the benefit of having dedicated contacts and supportive staff. On occasion, support might require additional follow-up to ensure faster resolutions. Overall, satisfaction with support tends to align with varying expectations.

Tricentis qTest's initial setup was generally straightforward, especially for cloud deployments. Many organizations found the configuration simple. QASymphony and Tricentis' support were vital for successful adoption, although some reported challenges, particularly with data migration and certain restrictions in setup processes. Training and clear guidelines facilitated user onboarding. Despite some complexities, many companies appreciated qTest's user-friendly interface and centralized system, which simplified test management and integration with tools like JIRA. Generally, adoption was well-received and intuitive.

Tricentis qTest efficiently supports a range of teams with varying needs, facilitating smooth global operations without significant issues. Many organizations highlight its robust performance even under extensive use. It effectively handles different user implementations and integrates well with other tools. The cloud-based setup ensures maintenance-free scalability, accommodating growth plans. Some users noted potential for improved organization when managing numerous projects, suggesting future enhancements for data archiving and system organization could be beneficial.

Tricentis qTest is reliable, with consistent availability noted by multiple users. Occasional slowdowns and rare outages occur, affecting a small percentage of usage time. Upgrades resolve sync issues with other tools, and its performance has remained satisfactory. Some organizations experienced initial learning challenges, but now find it stable and effective. Stability ratings range from seven to nine out of ten, and it is praised as a leading test management tool.