Buyer's Guide
Software Defined WAN (SD-WAN) Solutions
November 2022
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Technical Architect at a computer software company with 10,001+ employees
MSP
Top 10
Beneficial centralized management and scalable
Pros and Cons
  • "The most valuable feature is the FortiManager for centralized management."
  • "Fortinet FortiGate could improve if it had a cloud-managed solution."

What is our primary use case?

I am using Fortinet FortiGate as a perimeter internet firewall.

What is most valuable?

The most valuable feature is the FortiManager for centralized management.

What needs improvement?

Fortinet FortiGate could improve if it had a cloud-managed solution.

For how long have I used the solution?

I have been using Fortinet FortiGate for approximately 10 years.

What do I think about the stability of the solution?

Fortinet FortiGate is approximately 80 percent stable.

What do I think about the scalability of the solution?

The scalability of Fortinet FortiGate is good.

How are customer service and support?

The technical support from Fortinet FortiGate is terrible. They can improve.

The presales, account management, and post-sales are the three worst things about Fortinet.

Which solution did I use previously and why did I switch?

I have previously used other solutions such as Cisco, Check Point, and Palo Alto.

The solution I would recommend largely depends upon the environment it is being implemented. We tend to mix and match firewalls, but Check Point tends to be,  easier to manage, but more expensive. Their support is much better than Fortinet's when it comes to pre-sales and post-sales.

What's my experience with pricing, setup cost, and licensing?

The price of Fortinet FortiGate is better than Cisco, Check Point, and Palo Alto. In terms of pricing, it's probably a better-priced firewall solution overall.

What other advice do I have?

I rate Fortinet FortiGate an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: partner
Buyer's Guide
Software Defined WAN (SD-WAN) Solutions
November 2022
Get our free report covering Palo Alto Networks, Cisco, VMware, and other competitors of Prisma SD-WAN. Updated: November 2022.
655,113 professionals have used our research since 2012.