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Prisma SD-WAN vs Zscaler Zero Trust Exchange Platform comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Apr 20, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

iboss
Sponsored
Ranking in Secure Access Service Edge (SASE)
10th
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
19
Ranking in other categories
Secure Web Gateways (SWG) (7th), Internet Security (3rd), Web Content Filtering (1st), Cloud Access Security Brokers (CASB) (7th), ZTNA as a Service (11th)
Prisma SD-WAN
Ranking in Secure Access Service Edge (SASE)
8th
Average Rating
8.6
Reviews Sentiment
7.3
Number of Reviews
23
Ranking in other categories
Software Defined WAN (SD-WAN) Solutions (5th), WAN Edge (5th)
Zscaler Zero Trust Exchange...
Ranking in Secure Access Service Edge (SASE)
1st
Average Rating
8.4
Reviews Sentiment
7.2
Number of Reviews
63
Ranking in other categories
Data Loss Prevention (DLP) (2nd), Cloud Access Security Brokers (CASB) (5th), Application Control (3rd), ZTNA as a Service (1st), Cloud Security Posture Management (CSPM) (12th), Cloud-Native Application Protection Platforms (CNAPP) (10th), Remote Browser Isolation (RBI) (1st)
 

Mindshare comparison

As of June 2025, in the Secure Access Service Edge (SASE) category, the mindshare of iboss is 1.7%, up from 1.2% compared to the previous year. The mindshare of Prisma SD-WAN is 2.1%, down from 2.7% compared to the previous year. The mindshare of Zscaler Zero Trust Exchange Platform is 9.3%, down from 13.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Secure Access Service Edge (SASE)
 

Featured Reviews

Matt Crockford - PeerSpot reviewer
It's easy to roll out, and their understanding of our business made it seamless
One aspect we value about iboss is its simplicity. Their customer service is brilliant, and they are super responsive and knowledgeable. It's easy to roll out, and their understanding of our business made it seamless. We were impressed by the solution's mental health function, which can detect if someone needs help. It scans what users are browsing and flags warning signs so we can check to see if they are okay. We've had to use it a couple of times. The user interface is highly intuitive. Our IT team picked it up with minimal training. It's arranged so that it's easy to find where things are. Another advantage is the single pane of glass console, which gives you visibility into what's happening. We're not fully there yet because we haven't implemented zero trust, but we're excited about the possibilities from the demos we've seen. We launched a POC of iboss' ChatGPT Risk Protection feature two weeks ago. AI is a great tool, but you need to be careful what you put into it. My biggest fear is employees inputting sensitive corporate information or customer PII data into one of these chatbots. I was impressed by our trial of the feature. It's exactly what we wanted. Now, when a user goes to ChatGPT, there's a banner warning them not to share information, and we can block conversations containing customer data like bank details and email addresses. I don't want to stop people from using it, but we need visibility. We've only tried it on a test group of 15 people. You can configure it to look for specific keywords or integrate it with your DLP policy if you have that configured
Engineerinfosec67 - PeerSpot reviewer
Centralized management streamlines global network traffic control
Prisma SD-WAN requires a more seamless integration with other Palo Alto solutions, like Prisma Access. Although there has been improvement, further steps can be taken. Additionally, it would be beneficial if the solution integrated the SD-WAN features of Prisma SD-WAN with the security features of Palo Alto's next-generation firewalls, as they currently do not align.
Sumit Bhanwala - PeerSpot reviewer
Cloud-based platform simplifies device and data center management
I find it to be good. The solution is cloud-based with the latest inspection engines, which I find to be amazing. We are less dependent on data centers and device management, which reduces our efforts significantly. It improves our device management, data center management, and updating devices. We need fewer engineers for this management, and it reduces time and efforts for data center management, device upgrades, and IT support.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Our primary use case for this product is DLP,"
"We were impressed by the solution's mental health function, which can detect if someone needs help. It scans what users are browsing and flags warning signs so we can check to see if they are okay. We've had to use it a couple of times."
"iboss is among the few products providing inline filtering where no application is needed on the device. It operates on the network side and is not device-based. This feature was one of the main reasons why we stayed with them for so long."
"The console is cloud-based, which is something I really appreciate."
"First of all, the security policies are essential. I do not have to rely solely on Active Directory for our users."
"It was a very easy product to install. It can be deployed very fast."
"I would definitely recommend iboss for web filtering purposes to other organizations or individuals."
"We chose iboss for both zero trust and proxy (SWG) because their SWG was superior."
"I like that the integration with Palo Alto is easy."
"Prisma SD-WAN offers capabilities such as path selection based on Layer 7 attributes and application quality of service at the application level."
"Prisma SD-WAN is intuitive. We have a better idea of the different tools we can use and jump between the menus quickly."
"The most valuable feature is the single pane of glass, especially since we have Palo Alto firewalls."
"The biggest benefit for us is that we've seen a reduction in incidents."
"It is flexible to use the internet connection via local breakouts without going to data centers."
"When it comes to supporting large, complex, network architectures, it's a very simple architecture. The main component is the fabric. It's very easy to troubleshoot if there is an issue happening in the underlying network."
"The implementation of the solution is easy."
"The most valuable features of Zscaler CASB are API integration and DLP."
"The most valuable feature is its seamless integration capabilities, streamlining the process by eliminating the need for extensive installations."
"With SASE, we have a single platform that covers multiple task services with which we need to control access. All the features are equally valuable."
"The most valuable features are the File Type Control and SSL bypass policies. We"
"The most valuable aspect of Zscaler Cloud DLP is its automatic DLP feature."
"It is easy to use."
"I find all Zscaler Private Access features valuable because each replaces flawed technologies, such as EPAs being replacements for VPN and PR as a replacement for PAM, so I can't mention only one valuable feature. Overall, Zscaler Private Access is a good solution."
"The most valuable feature of Zscaler Private Access is the categorization of the dynamic URLs which keeps the customer's environment protected. The threats and the malware are correctly categorized."
 

Cons

"The reporting feature needs improvement. It doesn't give you the expected results. It is quite difficult to get the specific reports needed, and it is not as intuitive as the rest of the platform."
"If they could implement an extra security layer preventing access to iboss from the open internet, it would be great."
"Sometimes when you call in support, you get someone who is just following a sheet. It feels like a runaround. You feel that you are running into that support wall."
"I'd like to see them accelerate development on the security side, particularly around data loss prevention."
"The reporting feature needs improvement."
"Our biggest problem with their service was it did not recognize the device and filtering did not always work correctly."
"Sometimes, obviously, there are bugs."
"Our iboss subscription access should be more secure with an OTP or VPN etc. It is easy to gain access if, for example, hackers obtain my username and password."
"We are incorporating their zone-based firewalls. Prisma SD-WAN has limited documentation on how it manipulates traffic, e.g., how it is interacting with TCP and UDP. We recently had some traffic that was black holing. We literally had to do packet captures to see that the new zone-based firewall, which runs on top of Prisma SD-WAN, was causing issues."
"The pricing model could be improved to make it more affordable for smaller companies."
"Prisma SD-WAN should provide more flexibility and scalability on the hardware."
"Sometimes, during the product's initial setup phase, bypass pair or couple ports don't come up normally, and it requires an hour and a half to troubleshoot to reset the box from Prisma SD-WAN to factory default."
"The solution should include custom ports and group voice connections."
"Prisma SD-WAN requires a more seamless integration with other Palo Alto solutions, like Prisma Access."
"Prisma could be a little cheaper."
"Accessibility could be improved. Any new person attempting to access Prisma will have difficulty. It doesn't have CLI available."
"Another area of improvement is implementation through non-client connectors. The solution can be implemented in two ways. One uses the back file; the other one uses client connectors. So the client connector is pretty fast, but when it comes to non-client connectors and procedures, it's kind of delayed and slow."
"The granularity in blocking is not sufficient, as new domains are automatically blocked for 30 days without further information."
"To enhance their offering, it is advisable for them to focus on strengthening the foundation of their architecture. Additionally, they should consider integrating a broader range of services that go beyond what managed service providers typically offer independently."
"The product is not reliable."
"An area for improvement would be the ease of configuration."
"It has massive room for improvement. The Zscaler product itself is okay, but it doesn't give enough granularity for us as an organization to stipulate rules or processes, especially for data-driven services. For instance, we can stick on SSL inspection, but it's just a click box. It doesn't allow us to go any further into the detail of the SSL inspection. We also can't pull it out without having an additional logging server. It just doesn't give us enough granularity. They should give us more control over the interfaces because it is all backend. They weren't very open to discussing their backend architecture with us in terms of their own data centers. They can maybe a little bit more open about what components are there and how the backend infrastructure works alongside Zscaler. Its licensing can be better. Some of the additional licensing costs are quite high, and they should have certain features ready and available as a baseline rather than having to purchase additional licenses for it. Their support should also be improved. I initially had a consultant from Zscaler for its deployment, but the support that I had throughout the deployment of the project wasn't the best."
"User management can be improved."
"The area that requires improvement is their support. The current support is lacking."
 

Pricing and Cost Advice

"It is probably in line with other solutions, but I do not deal with the financial side."
"It is expensive compared to one of its competitors."
"We had the cost of purchasing a new appliance along with the implementation and licensing costs. However, the following year, the cost of just licensing was similar to what was paid the previous year for a new appliance along with the implementation and licensing costs."
"The overall pricing for iboss is very competitive and transparent."
"We have not priced the solution recently, but they were competitive with other vendors in the past."
"It is not expensive, and it is also not cheap. iboss is priced right in the sweet spot for the number of features it offers."
"On a scale from one to ten, where one is cheap and ten is expensive, I rate the solution's pricing an eight out of ten."
"It is more expensive than Fortinet."
"If you're already invested in a Palo Alto product, it would be logical to use this solution. If not, there might be some other solutions that are more viable in terms of pricing."
"Prisma SD-WAN is a pretty expensive solution."
"This solution stood out because it cost considerably less than the other SD-WAN solutions out there from Cisco."
"The solution has increased prices this year."
"In the long run, cloud services are not inherently costly."
"The product is a little more expensive than other tools."
"As per industry leads, Zscaler CASB is an expensive solution."
"It's expensive currently. But when purchasing for a large number of users, there's room to negotiate. It's really up to the procurement team."
"The pricing is quite high, especially when it comes to the gateway."
"Zscaler Private Access is extremely expensive."
"It's an affordable solution"
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Top Industries

By visitors reading reviews
Computer Software Company
12%
Financial Services Firm
11%
Manufacturing Company
8%
Government
6%
Educational Organization
16%
Computer Software Company
13%
Financial Services Firm
11%
Manufacturing Company
8%
Computer Software Company
15%
Financial Services Firm
13%
Manufacturing Company
10%
Insurance Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about iboss?
Content filtering is the most useful feature of iboss.
What needs improvement with iboss?
For zero trust implementation, we encountered complexity issues, especially with a large infrastructure company Exxon...
What is your primary use case for iboss?
Previously when I used iboss, we did the POC for iboss for ExxonMobil. Four or five people wanted to move from our ol...
What do you like most about Prisma SD-WAN?
The product's initial setup phase is straightforward.
What is your experience regarding pricing and costs for Prisma SD-WAN?
The pricing through AT&T is not a pain point, though direct pricing from Palo Alto appeared more expensive. Compa...
What needs improvement with Prisma SD-WAN?
We initially had challenges with AIOps ( /categories/aiops ), which was overwhelming, and could benefit from simplifi...
What is the better solution - Prisma Access or Zscaler Private Access?
We looked into Prisma Access before choosing Zscaler Private Access (ZPA). Palo Alto’s Prisma Access is a secure ac...
What do you like most about Zscaler SASE?
The most valuable features of Zscaler Private Access are reliability, scalability, and availability.
What is your experience regarding pricing and costs for Zscaler SASE?
Zscaler SASE is quite expensive compared to other solutions. The price is not fixed and it does not include all of th...
 

Also Known As

iBoss Cloud Platform
CloudGenix
Zscaler SASE, Zscaler DLP, Zscaler CASB, Zscaler CSPM, Zscaler Browser Isolation, Zscaler Posture Control
 

Overview

 

Sample Customers

More than 4,000 global enterprises trust the iboss Cloud Platform to support their modern workforces, including a large number of Fortune 50 companies.
Open Networking User Group, Columbia Sportswear Company, Coca Cola
Siemens, AutoNation, GE, NOV
Find out what your peers are saying about Prisma SD-WAN vs. Zscaler Zero Trust Exchange Platform and other solutions. Updated: April 2025.
857,028 professionals have used our research since 2012.