More technical sessions should be offered for deploying the solution. There are different circumstances for each customer. One might need the solution virtually and one might need it as a hardware. Demo implementations showing a variety of options would be beneficial. Data sheets, guides, and videos on the portal are good but not enough because we need to know more about the solution. We want to be strong technically with regard to deployments. We want more information on the add-ons and the solution's deep advantages. For example, our customer has experience with Riverbed WAN optimization. We have a trusting, long-term relationship with the customer and want to be able to guarantee the solution is better. With the solution being new to Egypt, we see the features and capabilities but need to know they will work in our customer's environment.
