We performed a comparison between Juniper Session Smart Router and Prisma SD-WAN based on real PeerSpot user reviews.
Find out in this report how the two Software Defined WAN (SD-WAN) Solutions solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The solution is especially Session's smart, application-aware, AI-based."
"The most valuable feature of Juniper Session Smart Router is its unique SDR channel."
"As compared to the other major vendors in the SD-WAN market, such as VeloCloud, Cisco, and others, the tunnel-free and secure vector routing technology is its major USP, which gives plenty of room to discuss with the customer why IPSec from 1998 is a bit outdated."
"I like the link monitoring and analytics. These are the features that set Prisma apart from other products. Prisma works well with large, complex networks. One of my clients is a top bank in the United States, and Prisma has performed well for that customer."
"If the MPLS goes down, there is a really smooth transition for a branch site to take traffic over the Internet. It will advertise the routes of that site in a jiffy."
"When it comes to supporting large, complex, network architectures, it's a very simple architecture. The main component is the fabric. It's very easy to troubleshoot if there is an issue happening in the underlying network."
"Prisma SD-WAN is intuitive. We have a better idea of the different tools we can use and jump between the menus quickly."
"Prisma supports all of the applications we're currently using."
"Prisma's analytics provide a lot of valuable data. I like the internet health chart that shows latency, dropped packets, MOS for data quality, etc. It also runs a continuous speed test in the background. I've used it multiple times to troubleshoot internet connections when the service provider has attempted to claim nothing is wrong with the circuit. It gives me data to send them showing we're not getting the speed we should, or there is constant packet loss."
"The product's initial setup phase is straightforward."
"I like that the integration with Palo Alto is easy."
"The UI of the SSR conductor is the main part where improvements can be done. Today, for every configuration step, you have to do a series of clicks. What we are missing there are wizards. For example, I have two applications, and I want one application to be prioritized against the other. In such a case, a wizard for assigning policies to a service without configuring each step by hand would be very helpful. There should be an overhaul of the GUI of the conductor. The functionality they have got in the Mist portal should be baked into the conductor itself. It would be really great, but as we all know, that won't happen."
"Juniper Session Smart Router could be better in terms of software performance."
"Juniper Session Smart Router can improve the integration for Wi-Fi devices and add additional Sassy deployments."
"Prisma could be a little cheaper."
"I would also like to see improvement in the product training for customers. Palo Alto has not initiated very much training but they have to do so because this is a new product. If you have experience in a legacy environment, and you are moving to Prisma SD-WAN, you don't have a training framework. That is one of the disadvantages."
"We are incorporating their zone-based firewalls. Prisma SD-WAN has limited documentation on how it manipulates traffic, e.g., how it is interacting with TCP and UDP. We recently had some traffic that was black holing. We literally had to do packet captures to see that the new zone-based firewall, which runs on top of Prisma SD-WAN, was causing issues."
"The tool needs to work on price and complexity."
"I'd like to see them move more towards CASB."
"The only con is the pricing because it's more premium."
"Customer support is our biggest pain point. The quality of support has gone down a little since we initially deployed this product. I don't know if this is due to turnover at Palo Alto or a lack of training. It is now taking one or two days to get an initial response that says, "Hey, we've looked into this, can you pull this data for us?" In the past, we'd immediately get a response."
"Event correlation and analysis capabilities do not help minimize the number of alarms from a single event. That is the problem. We are getting a lot of incidents, and there is some issue with the correlation. That is still a drawback."
Juniper Session Smart Router is ranked 12th in Software Defined WAN (SD-WAN) Solutions with 3 reviews while Prisma SD-WAN is ranked 7th in Software Defined WAN (SD-WAN) Solutions with 11 reviews. Juniper Session Smart Router is rated 8.4, while Prisma SD-WAN is rated 8.6. The top reviewer of Juniper Session Smart Router writes "Tunnel-free and secure vector routing technology is its major USP, and as a partner, we get good support from them". On the other hand, the top reviewer of Prisma SD-WAN writes "A stable tool that offers a good uptime and ensures a return on investment". Juniper Session Smart Router is most compared with Cisco SD-WAN, Fortinet FortiGate, NFX Series Network Services Platform, Aruba EdgeConnect SD-WAN Platform and VMware NSX, whereas Prisma SD-WAN is most compared with Prisma Access by Palo Alto Networks, Cisco SD-WAN, Meraki SD-WAN, Fortinet FortiGate and Cloudflare Access. See our Juniper Session Smart Router vs. Prisma SD-WAN report.
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