We performed a comparison between Aruba EdgeConnect SD-WAN Platform and Prisma SD-WAN based on real PeerSpot user reviews.
Find out in this report how the two Software Defined WAN (SD-WAN) Solutions solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The solution includes features for SD-WAN and WAN such as batch conditioning and optimization."
"The tool is easy to configure due to the existing pre-configured templates. It is easy to manage compared to legacy systems, which takes time. We can complete a site within 30 minutes. The tool's best feature is outdoor onboarding. You need to bring the box to the site with the internet. It is a simple plug-and-play. The solution offers a zero-touch procedure."
"The most valuable feature of Silver Peak Unity EdgeConnect is the boost."
"At the moment, for us, it is a very good solution because it has all the features we need and it is not so expensive."
"I really love the auto-tunnel creation feature."
"Silver Peak Unity EdgeConnect has high availability."
"The tool's most valuable feature is bandwidth optimization."
"We had several clients that were paying $7,500 a month for an MPLS line for one single 10 megabit circuit and we were able to take that from $7,500 a month down to $500 a month for two 10 megabits circuits that added redundancy where before they did not have redundancy and it gave them a much better throughput."
"Prisma's analytics provide a lot of valuable data. I like the internet health chart that shows latency, dropped packets, MOS for data quality, etc. It also runs a continuous speed test in the background. I've used it multiple times to troubleshoot internet connections when the service provider has attempted to claim nothing is wrong with the circuit. It gives me data to send them showing we're not getting the speed we should, or there is constant packet loss."
"Prisma supports all of the applications we're currently using."
"The product's initial setup phase is straightforward."
"The gateway is available on the cloud which allows you access from anywhere and still connects to your home gateway."
"If the MPLS goes down, there is a really smooth transition for a branch site to take traffic over the Internet. It will advertise the routes of that site in a jiffy."
"I like the link monitoring and analytics. These are the features that set Prisma apart from other products. Prisma works well with large, complex networks. One of my clients is a top bank in the United States, and Prisma has performed well for that customer."
"From the main controller, we can administer the customer's devices, QoS, network, and traffic. We can monitor it and we can change and create policies as well as upgrade the software. We can totally control a customer's network from one site, the Prisma SD-WAN portal."
"Prisma SD-WAN is intuitive. We have a better idea of the different tools we can use and jump between the menus quickly."
"There are some functional limitations that could improve."
"Reporting is something that they can improve on."
"They have to implement more security with it. The security, mainly their firewall functions, have to be included in the firewall features."
"Aruba EdgeConnect SD-WAN Platform’s stability and technical features need improvement."
"The support, which is the direct support from Aruba, has shortcomings and needs to be improved."
"In future releases, I would like to see security features, so Aruba might need some firewalls, like other vendors."
"The support from Silver Peak Unity EdgeConnect has declined since Aruba acquired them. The knowledge and speed of the agents could improve."
"Their WAN optimization in terms of wireless connectivity doesn't have a very good cellular capability."
"Customer support is our biggest pain point. The quality of support has gone down a little since we initially deployed this product. I don't know if this is due to turnover at Palo Alto or a lack of training. It is now taking one or two days to get an initial response that says, "Hey, we've looked into this, can you pull this data for us?" In the past, we'd immediately get a response."
"Event correlation and analysis capabilities do not help minimize the number of alarms from a single event. That is the problem. We are getting a lot of incidents, and there is some issue with the correlation. That is still a drawback."
"There are two parallel things that we want Palo Alto to work on. First, customers want a unified appliance that does the work of all firewalls in addition to SD-WAN. Second, the cloud presence should be completely automated. If I purchase the SASE architecture, I shouldn't worry about deployments in Prisma Access or on Prisma SD-WAN. It should be deployed in one go."
"Sometimes, during the product's initial setup phase, bypass pair or couple ports don't come up normally, and it requires an hour and a half to troubleshoot to reset the box from Prisma SD-WAN to factory default."
"Prisma could be a little cheaper."
"The only con is the pricing because it's more premium."
"We are incorporating their zone-based firewalls. Prisma SD-WAN has limited documentation on how it manipulates traffic, e.g., how it is interacting with TCP and UDP. We recently had some traffic that was black holing. We literally had to do packet captures to see that the new zone-based firewall, which runs on top of Prisma SD-WAN, was causing issues."
"I would also like to see improvement in the product training for customers. Palo Alto has not initiated very much training but they have to do so because this is a new product. If you have experience in a legacy environment, and you are moving to Prisma SD-WAN, you don't have a training framework. That is one of the disadvantages."
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Aruba EdgeConnect SD-WAN Platform is ranked 6th in Software Defined WAN (SD-WAN) Solutions with 19 reviews while Prisma SD-WAN is ranked 7th in Software Defined WAN (SD-WAN) Solutions with 11 reviews. Aruba EdgeConnect SD-WAN Platform is rated 8.6, while Prisma SD-WAN is rated 8.6. The top reviewer of Aruba EdgeConnect SD-WAN Platform writes "Flexible, efficient, and responsive support". On the other hand, the top reviewer of Prisma SD-WAN writes "A stable tool that offers a good uptime and ensures a return on investment". Aruba EdgeConnect SD-WAN Platform is most compared with Cisco SD-WAN, Fortinet FortiGate, VMware SD-WAN, Cato SASE Cloud Platform and Steelhead, whereas Prisma SD-WAN is most compared with Prisma Access by Palo Alto Networks, Cisco SD-WAN, Meraki SD-WAN, Fortinet FortiGate and VMware SD-WAN. See our Aruba EdgeConnect SD-WAN Platform vs. Prisma SD-WAN report.
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