OpsRamp Pros review quotes

VA
Sr. Technical Architect
Jul 6, 2022
It greatly assists small and medium-sized businesses in using the ITSM, alerting, and monitoring features.
Syed Salman Jawaid Najmi - PeerSpot reviewer
Associate Implementation Engineer - DevOps-MSP at Connection, Inc.
Sep 28, 2022
The feature we found most valuable in OpsRamp is alert generation because whenever there is any kind of spike on any virtual machine, the solution generates alerts based on the thresholds we implemented. We have integrated our ideas and tools with OpsRamp, so alerts are generated, then we notify the customers. That's the main feature we like about OpsRamp because we don't have to monitor each resource. Instead, OpsRamp does the monitoring for us, and it generates the alerts based on the thresholds.
Sanket Bakare - PeerSpot reviewer
Sr. Solution Consultant at Tietoevry
Nov 11, 2022
Predictive analysis is a valued feature.
Learn what your peers think about OpsRamp. Get advice and tips from experienced pros sharing their opinions. Updated: September 2023.
735,432 professionals have used our research since 2012.
Abhishek Gowsika - PeerSpot reviewer
Business Operations Analyst at Tableau
Sep 12, 2022
The most valuable feature of this solution in my experience, is that the available reporting is quite accurate.
Syed Hassan Ahmed - PeerSpot reviewer
Lead MSP and Senior DevOps Engineer at Connection
Aug 8, 2022
We find the products seamless integration with Zendesk to be extremely valuable to our business.
VB
Manager at Capgemini
Aug 26, 2022
The most valuable feature of OpsRamp is the creation of the dashboards of the infrastructure for the CPU memory and SQL servers. Additionally, URL monitoring through Selenium scripting and the availability dashboard is useful.
AbhisekPattojoshi - PeerSpot reviewer
Senior Manager Product Strategy at NetEnrich, Inc.
Jul 13, 2022
The technical support is fantastic, and they are fast to respond.
VK
Senior Analyst at Netenrich, Inc.
Aug 29, 2022
The feature that we have found most useful are the dashboards, which can be built in minutes using this solution, allowing multiple products, thresholds, or any given required metric to be seen in a single area.

OpsRamp Cons review quotes

VA
Sr. Technical Architect
Jul 6, 2022
I would like to see two things. The first is a self-service portal for the cloud, any cloud deployments, and the second is maturity validation towards ITSM, internalizing OpsRamp TSM. As a result, instead of integrating with more mature tools similar to ServiceNow, people will use OpsRamp.
Syed Salman Jawaid Najmi - PeerSpot reviewer
Associate Implementation Engineer - DevOps-MSP at Connection, Inc.
Sep 28, 2022
What's lacking in OpsRamp is process automation, and if there is, I wish there could be more of it, other than just spikes, or it would be better if the alerts can be generated based on different matrices. That option is absent in OpsRamp at the moment, and it would be valuable if that could be provided in the solution, especially if there's any kind of security issue in the VM.
Sanket Bakare - PeerSpot reviewer
Sr. Solution Consultant at Tietoevry
Nov 11, 2022
Automation is currently quite complex and needs to be improved.
Learn what your peers think about OpsRamp. Get advice and tips from experienced pros sharing their opinions. Updated: September 2023.
735,432 professionals have used our research since 2012.
Abhishek Gowsika - PeerSpot reviewer
Business Operations Analyst at Tableau
Sep 12, 2022
The user interface of this product requires some changes as it is not inclusively user-friendly. For example, the performance indicators are color-based , which means that they are confusing for anyone who is color blind.
Syed Hassan Ahmed - PeerSpot reviewer
Lead MSP and Senior DevOps Engineer at Connection
Aug 8, 2022
We would like this solution to be developed into a full CMP tool, so that we are able to use a single product for all of our cloud management needs.
VB
Manager at Capgemini
Aug 26, 2022
OpsRamp could improve the critical alerts. We have been receiving some false alerts when monitoring. For example, the alert shows the site is down, but when we try to do manual access to the URL, it's accessible.
AbhisekPattojoshi - PeerSpot reviewer
Senior Manager Product Strategy at NetEnrich, Inc.
Jul 13, 2022
An area of improvement would be application monitoring.
VK
Senior Analyst at Netenrich, Inc.
Aug 29, 2022
The function to search any particular device within this solution needs to be improved. Currently, the solution develops a lag when a search, or a comparison, is being carried out.