OpsRamp vs Zabbix comparison

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OpsRamp Logo
2,692 views|1,803 comparisons
Zabbix Logo
24,932 views|19,368 comparisons
Comparison Buyer's Guide
Executive Summary

We performed a comparison between OpsRamp and Zabbix based on real PeerSpot user reviews.

Find out in this report how the two IT Infrastructure Monitoring solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed OpsRamp vs. Zabbix Report (Updated: March 2024).
765,234 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"The feature that we have found most useful are the dashboards, which can be built in minutes using this solution, allowing multiple products, thresholds, or any given required metric to be seen in a single area.""The most valuable feature of OpsRamp is the creation of the dashboards of the infrastructure for the CPU memory and SQL servers. Additionally, URL monitoring through Selenium scripting and the availability dashboard is useful.""It greatly assists small and medium-sized businesses in using the ITSM, alerting, and monitoring features.""The technical support is fantastic, and they are fast to respond.""The feature we found most valuable in OpsRamp is alert generation because whenever there is any kind of spike on any virtual machine, the solution generates alerts based on the thresholds we implemented. We have integrated our ideas and tools with OpsRamp, so alerts are generated, then we notify the customers. That's the main feature we like about OpsRamp because we don't have to monitor each resource. Instead, OpsRamp does the monitoring for us, and it generates the alerts based on the thresholds.""The most valuable feature of this solution in my experience, is that the available reporting is quite accurate.""Most features work fine.""Predictive analysis is a valued feature."

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"There is less computing power needed for scaling.""It can send messages to our ticketing system.""Zabbix is both stable and scalable.""The most valuable feature is the protocol to manage anything.""We are able to monitor our virtual infrastructure, virtual machines, windows servers, databases, and the network using a simple network management protocol. We are able to pull almost all the metrics that we want, receive notifications, and have them integrate with telegrams for certain devices that are critical, such as UPSs.""The integration with third-party tools and the alerts are most valuable.""The most valuable feature is monitoring.""The level of discovery-based configuration that lets us auto-configure the monitoring for various systems is a valuable feature."

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Cons
"An area of improvement would be application monitoring.""The function to search any particular device within this solution needs to be improved. Currently, the solution develops a lag when a search, or a comparison, is being carried out.""Automation is currently quite complex and needs to be improved.""What's lacking in OpsRamp is process automation, and if there is, I wish there could be more of it, other than just spikes, or it would be better if the alerts can be generated based on different matrices. That option is absent in OpsRamp at the moment, and it would be valuable if that could be provided in the solution, especially if there's any kind of security issue in the VM.""We have 55 AVDs, and patches might roll out to 32-35 initially, with the rest taking a month or so. OpsRamp can't detect them all directly. Since clients want patches applied as soon as possible, we manually patch those remaining devices.""We would like this solution to be developed into a full CMP tool, so that we are able to use a single product for all of our cloud management needs.""OpsRamp cannot be scaled for big and large company deployments.""I would like to see two things. The first is a self-service portal for the cloud, any cloud deployments, and the second is maturity validation towards ITSM, internalizing OpsRamp TSM. As a result, instead of integrating with more mature tools similar to ServiceNow, people will use OpsRamp."

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"​I would like to better be able to monitor Oracle processes.​""Even though it’s such a powerful monitoring system, it would be more helpful if it had a flexible UI.""When we have a problem, we have to do a lot of research to solve it.""Look and feel.""I am having difficulties connecting it to Grafana, as well as some of the other plugins like Kibana.""It should be easy to modify the front end.""Outside of the normal standard monitoring, I would like to extend patching, importing patching, and supporting patching for Windows Servers.""The product delivers false positives during reporting because of flapping. Other reasonably priced alternatives may have better performance."

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Pricing and Cost Advice
  • "You pay it for a year and you'll have full access to the entire platform, not only for monitoring and alerting, you will have access to the entire platform, and whatever technology they develop will be made available to you."
  • "There is an annual licensing fee to use OpsRamp."
  • "I don't have any idea about the licensing cost for OpsRamp, but I just know that its pricing is based on the resource count for each tenant."
  • "OpsRamp is a cost-effective solution."
  • More OpsRamp Pricing and Cost Advice →

  • "It’s free of cost."
  • "It is a true open-source solution, so there are no licensing costs."
  • "The product is an open source and free solution."
  • "It's free software released under the GNU/GPL license."
  • "There are no licenses."
  • "We’re using the free version, which covers all our current needs."
  • "It is free, which allows us to reduce costs."
  • "I was using the free, Community Edition."
  • More Zabbix Pricing and Cost Advice →

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    Comparison Review
    Anonymous User
    I have researched a quite a few network monitoring tools which can be used for various monitoring purposes of not only the servers, but the intermediate routers as well. There are majorly three types of these softwares. Ones which are completely open-source, you can do almost anything you want using these, but they require quite some expertise before you can use them. Then there are the ones that are not open source, the enterprise softwares and cost you some money, but on the other hand, they are extremely easy to set-up and learn. You can have them up and running in a matter of minutes. And then there are those which are completely cloud based. They can be free of cost or charge some money depending on the software. The good thing about these is that you don’t have to install any extra software, and it can be managed completely online but then again these have limited features and you cannot exploit them to the full extent as you can do with the open-source and to some extent the enterprise software, so I won’t suggest you to use these, because these are generally not the complete solutions and require other support software to achieve the same. Below I have listed the outstanding pros and cons of the various Network analyzers that you can look into Nagios Pros: Nagios offers an extensive set of collector plug-ins that allows users to gather performance and availability data from a broad range of operating systems, including  Windows and Netware Nagios… Read more →
    Questions from the Community
    Top Answer:There is room for improvement in the performance of the product. The main problem is with patch management. The actual problem we're facing is with the patch management feature. It's not real-time… more »
    Top Answer:In terms of customization and integration, we have more flexibility. We can automate configurations, define deletion rules, and customize based on the needs. The client interface allows for further… more »
    Top Answer:Zabbix itself is free, but professional support is paid. They have different pricing tiers based on the category and enterprise level. You can find the detailed pricing policy on their website.
    Top Answer:There are areas of improvement. The database grows really fast. So, when you install Zabbix, you have to deal with some issues, like the database. We become pretty big very fast. This leads to… more »
    Ranking
    Views
    2,692
    Comparisons
    1,803
    Reviews
    10
    Average Words per Review
    561
    Rating
    7.8
    Views
    24,932
    Comparisons
    19,368
    Reviews
    24
    Average Words per Review
    566
    Rating
    8.4
    Comparisons
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    Checkmk logo
    Compared 6% of the time.
    SolarWinds NPM logo
    Compared 5% of the time.
    Nagios XI logo
    Compared 4% of the time.
    Nagios Core logo
    Compared 4% of the time.
    Learn More
    Overview

    OpsRamp is a leading cloud-based digital IT operations management platform. The solution allows your organization to leverage hybrid observability, process automation, and machine learning to modernize IT operations. OpsRamp can handle the speed, scope, and scale of modern IT and can help you drive productivity and business value. In addition, it can help your business manage, monitor, and consolidate your point tools and applications.

    OpsRamp Features

    OpsRamp has many valuable key features. Some of the most useful ones include:

    • Modern infrastructure monitoring: OpsRamp provides end-to-end visibility across applications, data centers, public clouds, point tools, and more.
    • Intelligent incident management: With this OpsRamp feature, you gain better problem identification, impact analysis, and first response for incidents with a streamlined process. This leads to proactive resolution and automated remediation that natively integrates with your ITSM tools.
    • Modern IT operations management: OpsRamp can help you consolidate your multiple point tools with its modern, SaaS-based IT operations platform. The solution can combine artificial intelligence, hybrid infrastructure monitoring, incident remediation, and service and topology mapping, so it can easily evolve with your organization
    • Service-centric AIOps: OpsRamp gives you the ability to examine your incidents, establish a tight feedback loop between your different teams, and reduce alert floods. Additionally, the solution enables your organization to deliver quick resolutions by using OpsQ, its artificial intelligence-powered event management engine.
    • Cloud migration: OpsRamp is a true multi-tenant, multi-tier SaaS platform that helps you move more applications and workloads to the cloud faster.
    • Curated dashboards: By using OpsRamp, IT teams can build curated dashboards using PromQL queries. A central dashboard repository can also be created if needed, and dashboards can be reused for shared IT services as necessary.
    • Topology maps: With OpsRamp’s service-aware topology maps, you are able to keep track of your entire hybrid IT infrastructure, enabling you to troubleshoot issues by using real-time dependencies for hybrid services.

    OpsRamp Benefits

    There are many benefits to implementing OpsRamp. Some of the biggest advantages the solution offers include:

    • Autodiscovery: OpsRamp auto-discovers multi-cloud and on-premises infrastructure across your IT environment and maps it to your IT services.
    • Multi-cloud telemetry and real-time events: The solution captures multi-cloud telemetry and real-time events as they occur so that your organization is able to make data-driven decisions by using the right performance and consumption insights.
    • Take action faster: OpsQ, the solution’s AIOps event management engine, drives faster incident resolution and helps reduce MTTD/MTTR of business-critical services.
    • Improved efficiency: OpsRamp helps deliver IT operations as a service. With the platform, you can automate workloads, manage multi-cloud costs, and see your IT operations become more efficient.
    • Flexible integrations: With OpsRamp, you do not have to get rid of your existing tools. The OpsRamp platform can consolidate them all into one contextual view using the metrics that matter most.
    • Monitoring integration support: OpsRamp delivers monitoring integration support for more than 150 cloud services across the leading three cloud providers: Amazon Web Services, Microsoft Azure, and Google Cloud.

    Zabbix is an open-source monitoring software that provides real-time monitoring and alerting for servers, networks, applications, and services. 

    It offers a wide range of features including data collection, visualization, and reporting. 

    With its user-friendly interface and customizable dashboards, Zabbix helps organizations ensure the availability and performance of their IT infrastructure.

    Sample Customers
    Epsilon, CloudBrix, GreenPages, NIIT Technologies
    1. IBM 2. Dell 3. Cisco 4. HP 5. Oracle 6. Microsoft 7. Amazon 8. Google 9. Facebook 10. Twitter 11. LinkedIn 12. Netflix 13. Adobe 14. VMware 15. Salesforce 16. SAP 17. Intel 18. AT&T 19. Verizon 20. T-Mobile 21. Vodafone 22. Ericsson 23. Nokia 24. Siemens 25. General Electric 26. Honeywell 27. Philips 28. Sony 29. Samsung 30. LG 31. Panasonic 32. Toshiba
    Top Industries
    VISITORS READING REVIEWS
    Computer Software Company17%
    Manufacturing Company13%
    Financial Services Firm10%
    Insurance Company8%
    REVIEWERS
    Computer Software Company24%
    Comms Service Provider10%
    Financial Services Firm7%
    Aerospace/Defense Firm7%
    VISITORS READING REVIEWS
    Educational Organization33%
    Computer Software Company12%
    Comms Service Provider7%
    Government6%
    Company Size
    REVIEWERS
    Small Business11%
    Midsize Enterprise33%
    Large Enterprise56%
    VISITORS READING REVIEWS
    Small Business30%
    Midsize Enterprise12%
    Large Enterprise58%
    REVIEWERS
    Small Business49%
    Midsize Enterprise20%
    Large Enterprise31%
    VISITORS READING REVIEWS
    Small Business18%
    Midsize Enterprise41%
    Large Enterprise41%
    Buyer's Guide
    OpsRamp vs. Zabbix
    March 2024
    Find out what your peers are saying about OpsRamp vs. Zabbix and other solutions. Updated: March 2024.
    765,234 professionals have used our research since 2012.

    OpsRamp is ranked 18th in IT Infrastructure Monitoring with 10 reviews while Zabbix is ranked 1st in IT Infrastructure Monitoring with 96 reviews. OpsRamp is rated 7.8, while Zabbix is rated 8.2. The top reviewer of OpsRamp writes "Automates Azure resource monitoring and inventory management but slow with real-time patch status ". On the other hand, the top reviewer of Zabbix writes "Allows any number of customizations but lacks functionality for finding root causes". OpsRamp is most compared with ServiceNow IT Operations Management, Datadog, SolarWinds NPM and LogicMonitor, whereas Zabbix is most compared with Centreon, Checkmk, SolarWinds NPM, Nagios XI and Nagios Core. See our OpsRamp vs. Zabbix report.

    See our list of best IT Infrastructure Monitoring vendors.

    We monitor all IT Infrastructure Monitoring reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.