We performed a comparison between Datadog and OpsRamp based on real PeerSpot user reviews.
Find out in this report how the two IT Infrastructure Monitoring solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."For us to have visibility into our app stack and the hardware we run has been highly beneficial."
"Overall, the Data UI and the usability of customer features continue to improve."
"The fact that everything is under a single pane of glass is really valuable, as developers don't have to spend their time copying correlation IDs across tools to find what they need."
"Datadog's seamless integration with Slack and PagerDuty helped us to receive alerts right to the most common notification methods we use (our mobile devices and Slack)."
"The biggest thing I liked was the combination of all the things - monitoring, log aggregation, and profiling."
"The network map is crucial in identifying bottlenecks and determining what needs more attention."
"Datadog has made it much easier to have a central place for people to look for logs and made it much easier to notify them of any elevated error rates or failures."
"It has a nice UI."
"We find the products seamless integration with Zendesk to be extremely valuable to our business."
"Most features work fine."
"Predictive analysis is a valued feature."
"The technical support is fantastic, and they are fast to respond."
"The feature we found most valuable in OpsRamp is alert generation because whenever there is any kind of spike on any virtual machine, the solution generates alerts based on the thresholds we implemented. We have integrated our ideas and tools with OpsRamp, so alerts are generated, then we notify the customers. That's the main feature we like about OpsRamp because we don't have to monitor each resource. Instead, OpsRamp does the monitoring for us, and it generates the alerts based on the thresholds."
"The most valuable feature of this solution in my experience, is that the available reporting is quite accurate."
"It greatly assists small and medium-sized businesses in using the ITSM, alerting, and monitoring features."
"The most valuable feature of OpsRamp is the creation of the dashboards of the infrastructure for the CPU memory and SQL servers. Additionally, URL monitoring through Selenium scripting and the availability dashboard is useful."
"We have contact with many customers that cover many areas, so we have cases where the infrastructure administration could be improved."
"Deploying the agents is still very manual."
"When it comes to storing the logs with Datadog, I'm not sure why it costs so much to store gigabytes or terabytes of information when it's a fraction of the cost to do so myself."
"Managing dashboards as IaC is a bit hard to work out at times."
"The on-premise version is very difficult to upgrade."
"They should continue expanding and integrating with more third-party apps."
"The product is quite complex, and there are so many features that I either didn't know about or wasn't sure how to use."
"It would be nice to be able to graph metrics by excluding certain tags (like you can do in monitors)."
"An area of improvement would be application monitoring."
"The function to search any particular device within this solution needs to be improved. Currently, the solution develops a lag when a search, or a comparison, is being carried out."
"OpsRamp cannot be scaled for big and large company deployments."
"OpsRamp could improve the critical alerts. We have been receiving some false alerts when monitoring. For example, the alert shows the site is down, but when we try to do manual access to the URL, it's accessible."
"Automation is currently quite complex and needs to be improved."
"We would like this solution to be developed into a full CMP tool, so that we are able to use a single product for all of our cloud management needs."
"I would like to see two things. The first is a self-service portal for the cloud, any cloud deployments, and the second is maturity validation towards ITSM, internalizing OpsRamp TSM. As a result, instead of integrating with more mature tools similar to ServiceNow, people will use OpsRamp."
"The user interface of this product requires some changes as it is not inclusively user-friendly. For example, the performance indicators are color-based , which means that they are confusing for anyone who is color blind."
Datadog is ranked 2nd in IT Infrastructure Monitoring with 137 reviews while OpsRamp is ranked 18th in IT Infrastructure Monitoring with 10 reviews. Datadog is rated 8.6, while OpsRamp is rated 7.8. The top reviewer of Datadog writes "Very good RUM, synthetics, and infrastructure host maps". On the other hand, the top reviewer of OpsRamp writes "Automates Azure resource monitoring and inventory management but slow with real-time patch status ". Datadog is most compared with Dynatrace, Azure Monitor, New Relic, AWS X-Ray and SCOM, whereas OpsRamp is most compared with ServiceNow IT Operations Management, SolarWinds NPM, LogicMonitor, Moogsoft and AppDynamics Server Monitoring. See our Datadog vs. OpsRamp report.
See our list of best IT Infrastructure Monitoring vendors and best AIOps vendors.
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