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Datadog vs OpsRamp comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 19, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.4
Datadog enhances efficiency and visibility, optimizing infrastructure, reducing downtime, and cutting costs with improved monitoring and team productivity.
Sentiment score
6.9
OpsRamp enhances efficiency with 90% alert reduction, 70% task automation, improved productivity, straightforward licensing, and realistic expectations.
Previously we had thirteen contractors doing the monitoring for us, which is now reduced to only five.
IT Manager at Liberty Mutual Insurance
Datadog has delivered more than its value through reduced downtime, faster recovery, and infrastructure optimization.
Sr. Cloud Infrastructure Engineer at a tech vendor with 51-200 employees
I believe features that would provide a lot of time savings, just enabling you to really narrow down and filter the type of frustration or user interaction that you're looking for.
QA Engineer at Townsquare Interactive
It is important to stick with available features and provide customers with clear, precise details about what can and cannot be done to avoid anomalies.
System Integration Advisor at a tech vendor with 10,001+ employees
I find the licensing model convenient and clear enough, and I have seen a return on investment with OpsRamp.
Software engineer at Mphasis
 

Customer Service

Sentiment score
6.7
Datadog's support is praised for responsiveness and expertise, though improvements in communication and handling complex issues are needed.
Sentiment score
5.4
OpsRamp's support excels in responsiveness and expertise but faces language barriers and desires for dedicated teams.
When I have additional questions, the ticket is updated with actual recommendations or suggestions pointing me in the correct direction.
Applications Web Services Technical Engineer at Ace Hardware
Overall, the entire Datadog comprehensive experience of support, onboarding, getting everything in there, and having a good line of feedback has been exceptional.
Systems Administrator at Townsquare Interactive
I've had a couple instances where I reached out to Datadog's support team, and they have been really super helpful and very kind, even reaching back out after resolving my issues to check if everything's going well.
Security Engineer at Invitation Homes
Having a dedicated firefighter team for each MSP would be beneficial.
System Integration Advisor at a tech vendor with 10,001+ employees
 

Scalability Issues

Sentiment score
7.6
Datadog excels in scalability, offering seamless adaptation and integration for multi-cloud growth, though scaling costs are noted.
Sentiment score
7.1
OpsRamp offers scalable solutions for user management and monitoring, though it received moderate ratings due to some connection challenges.
Datadog's scalability has been great as it has been able to grow with our needs.
IT Manager at Liberty Mutual Insurance
We did, as a trial, engage the AWS integration, and immediately it found all of our AWS resources and presented them to us.
Systems Administrator at Townsquare Interactive
Datadog's scalability is strong; we've continued to significantly grow our software, and there are processes in place to ensure that as new servers, realms, and environments are introduced, we're able to include them all in Datadog without noticing any performance issues.
Senior Custom Software Development Consultant at a tech vendor with 501-1,000 employees
 

Stability Issues

Sentiment score
8.0
Datadog is praised for its stability, reliability, minimal downtime, and effective resolution of occasional issues, ensuring continuous monitoring.
Sentiment score
6.9
OpsRamp is stable and low-maintenance, with minor scaling issues, often rated higher for stability than competitors like SolarWinds.
Datadog is very stable, as there hasn't been any downtime or issues since I've been here, and it's always on time.
Security Engineer at Invitation Homes
Datadog seems stable in my experience without any downtime or reliability issues.
Full Stack Developer at Townsquare Interactive
Datadog seems to be more stable, and I really want to have a complete demo before making a call to decide on this.
Enterprise solution architect at a manufacturing company with 10,001+ employees
 

Room For Improvement

Datadog faces performance, usability, and cost issues, needing better querying, integration, documentation, and AI features to improve adoption.
OpsRamp needs improvements in ITSM maturity, user interface, automation, alert accuracy, support, and AIOps capabilities to stay competitive.
It would be great to see stronger AI-driven anomaly detection and predictive analytics to help identify potential issues before they impact performance.
Operations Manager at a financial services firm with 1,001-5,000 employees
We want to be able to customize the cost part, and we would appreciate more granular access control.
Service Manager at PwC
The documentation is adequate, but team members coming into a project could benefit from more guided, interactive tutorials, ideally leveraging real-world data.
Senior Software Engineer at Los Angeles Times Communications, LLC
Technical support should be improved.
Software engineer at Mphasis
 

Setup Cost

Datadog offers flexible pricing with a scalable pay-as-you-go model, though costs can increase with additional features.
OpsRamp provides an economical, clear licensing model with annual resource-based bundles, offering cost-effective access to the full platform.
The setup cost for Datadog is more than $100.
Senior Performance and Architecture Analyst at a manufacturing company with 10,001+ employees
Everybody wants the agent installed, but we only have so many dollars to spread across, so it's been difficult for me to prioritize who will benefit from Datadog at this time.
Applications Web Services Technical Engineer at Ace Hardware
My experience with pricing, setup cost, and licensing is that it is really expensive.
Senior Site Reliability Engineer at a wholesaler/distributor with 5,001-10,000 employees
it does not strike me as expensive, and the licensing model is clear enough.
Software engineer at Mphasis
 

Valuable Features

Datadog excels with its user-friendly platform, offering seamless integration and comprehensive monitoring to enhance management and incident response.
OpsRamp offers robust monitoring, AIOps, integration, and analytics, enhancing efficiency, usability, and insights for hybrid environments.
Our architecture is written in several languages, and one area where Datadog particularly shines is in providing first-class support for a multitude of programming languages.
Senior Software Engineer at Los Angeles Times Communications, LLC
Having all that associated analytics helps me in troubleshooting by not having to bounce around to other tools, which saves me a lot of time.
Senior Site Reliability Engineer at a wholesaler/distributor with 5,001-10,000 employees
Datadog was able to find the alerts and trigger to notify our team in a very prompt manner before it got worse, allowing us to promptly adjust and remediate the situation in time.
Security Engineer at Invitation Homes
I have utilized OpsRamp's capability for predictive analytics, and it has been important in fostering collaboration between my IT and development teams under DevOps methodologies, where applicable.
Software engineer at Mphasis
 

Categories and Ranking

Datadog
Ranking in IT Infrastructure Monitoring
2nd
Ranking in AIOps
1st
Average Rating
8.6
Reviews Sentiment
7.0
Number of Reviews
210
Ranking in other categories
Application Performance Monitoring (APM) and Observability (1st), Network Monitoring Software (3rd), Log Management (3rd), Container Monitoring (2nd), Cloud Monitoring Software (2nd), Cloud Security Posture Management (CSPM) (5th), AI Observability (1st)
OpsRamp
Ranking in IT Infrastructure Monitoring
24th
Ranking in AIOps
9th
Average Rating
7.8
Reviews Sentiment
6.8
Number of Reviews
13
Ranking in other categories
Event Monitoring (3rd)
 

Mindshare comparison

As of January 2026, in the IT Infrastructure Monitoring category, the mindshare of Datadog is 4.1%, down from 6.2% compared to the previous year. The mindshare of OpsRamp is 2.0%, down from 2.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
IT Infrastructure Monitoring Market Share Distribution
ProductMarket Share (%)
Datadog4.1%
OpsRamp2.0%
Other93.9%
IT Infrastructure Monitoring
 

Featured Reviews

Dhroov Patel - PeerSpot reviewer
Site Reliability Engineer at Grainger
Has improved incident response with better root cause visibility and supports flexible on-call scheduling
Datadog needs to introduce more hard limits to cost. If we see a huge log spike, administrators should have more control over what happens to save costs. If a service starts logging extensively, I want the ability to automatically direct that log into the cheapest log bucket. This should be the case with many offerings. If we're seeing too much APM, we need to be aware of it and able to stop it rather than having administrators reach out to specific teams. Datadog has become significantly slower over the last year. They could improve performance at the risk of slowing down feature work. More resources need to go into Fleet Automation because we face many problems with things such as the Ansible role to install Datadog in non-containerized hosts. We mainly want to see performance improvements, less time spent looking at costs, the ability to trust that costs will stay reasonable, and an easier way to manage our agents. It is such a powerful tool with much potential on the horizon, but cost control, performance, and agent management need improvement. The main issues are with the administrative side rather than the actual application.
reviewer2732427 - PeerSpot reviewer
System Integration Advisor at a tech vendor with 10,001+ employees
Provides robust infrastructure monitoring with excellent integrations and alert predictions but needs improved AIOps capabilities
If we treat OpsRamp as an infrastructure monitoring tool, there are many positive aspects. However, when viewed as an AIOps tool, there are numerous potential additions. Currently, it performs infrastructure monitoring but has limited capability in application monitoring, which needs improvement. They are introducing observability as a feature where metrics, logs, and traces can be implemented, but this is currently in a primitive state that can grow over time. The platform is very stable, and the UI is excellent. However, regarding AIOps features, enhancements could be made to provide more value, such as dynamic thresholding and other capabilities that competitor tools have, such as LogicMonitor.
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Top Industries

By visitors reading reviews
Financial Services Firm
14%
Computer Software Company
12%
Manufacturing Company
8%
Healthcare Company
6%
Manufacturing Company
13%
Computer Software Company
12%
Financial Services Firm
11%
Healthcare Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business80
Midsize Enterprise46
Large Enterprise98
By reviewers
Company SizeCount
Small Business1
Midsize Enterprise3
Large Enterprise8
 

Questions from the Community

Any advice about APM solutions?
There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra monitor...
Datadog vs ELK: which one is good in terms of performance, cost and efficiency?
With Datadog, we have near-live visibility across our entire platform. We have seen APM metrics impacted several times lately using the dashboards we have created with Datadog; they are very good c...
Which would you choose - Datadog or Dynatrace?
Our organization ran comparison tests to determine whether the Datadog or Dynatrace network monitoring software was the better fit for us. We decided to go with Dynatrace. Dynatrace offers network ...
What is your experience regarding pricing and costs for OpsRamp?
I share the impression that OpsRamp pricing is fair; it does not strike me as expensive, and the licensing model is clear enough.
What needs improvement with OpsRamp?
If we treat OpsRamp as an infrastructure monitoring tool, there are many positive aspects. However, when viewed as an AIOps tool, there are numerous potential additions. Currently, it performs infr...
 

Comparisons

 

Overview

 

Sample Customers

Adobe, Samsung, facebook, HP Cloud Services, Electronic Arts, salesforce, Stanford University, CiTRIX, Chef, zendesk, Hearst Magazines, Spotify, mercardo libre, Slashdot, Ziff Davis, PBS, MLS, The Motley Fool, Politico, Barneby's
Epsilon, CloudBrix, GreenPages, NIIT Technologies
Find out what your peers are saying about Datadog vs. OpsRamp and other solutions. Updated: December 2025.
880,315 professionals have used our research since 2012.