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IBM Turbonomic vs OpsRamp comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.2
IBM Turbonomic offers quick ROI by reducing hardware costs, optimizing resources, and decreasing operational expenses through automation and efficiency.
Sentiment score
6.9
OpsRamp enhances efficiency with 90% alert reduction, 70% task automation, improved productivity, straightforward licensing, and realistic expectations.
It is important to stick with available features and provide customers with clear, precise details about what can and cannot be done to avoid anomalies.
I find the licensing model convenient and clear enough, and I have seen a return on investment with OpsRamp.
 

Customer Service

Sentiment score
8.9
IBM Turbonomic's customer service is highly rated for its responsiveness, knowledge, and effectiveness, despite some mixed post-acquisition experiences.
Sentiment score
5.4
OpsRamp's support excels in responsiveness and expertise but faces language barriers and desires for dedicated teams.
Having a dedicated firefighter team for each MSP would be beneficial.
 

Scalability Issues

Sentiment score
6.9
IBM Turbonomic is scalable, seamlessly integrating with various environments while its licensing supports expansion, focusing on additional requirements.
Sentiment score
7.1
OpsRamp offers scalable solutions for user management and monitoring, though it received moderate ratings due to some connection challenges.
 

Stability Issues

Sentiment score
7.4
IBM Turbonomic is praised for stability and robust performance, with minor update issues swiftly resolved by support.
Sentiment score
6.9
OpsRamp is stable and low-maintenance, with minor scaling issues, often rated higher for stability than competitors like SolarWinds.
 

Room For Improvement

IBM Turbonomic needs an improved interface, better reporting, clearer documentation, more integrations, and a stable, mobile-compatible platform.
OpsRamp needs improvements in ITSM maturity, user interface, automation, alert accuracy, support, and AIOps capabilities to stay competitive.
 

Setup Cost

IBM Turbonomic offers flexible, competitive pricing models, providing value through resource optimization and reducing hardware expenses effectively.
OpsRamp provides an economical, clear licensing model with annual resource-based bundles, offering cost-effective access to the full platform.
it does not strike me as expensive, and the licensing model is clear enough.
 

Valuable Features

IBM Turbonomic enhances efficiency through automation, capacity management, reporting, and planning, optimizing resource allocation and infrastructure decisions.
OpsRamp offers robust monitoring, AIOps, integration, and analytics, enhancing efficiency, usability, and insights for hybrid environments.
I have utilized OpsRamp's capability for predictive analytics, and it has been important in fostering collaboration between my IT and development teams under DevOps methodologies, where applicable.
 

Categories and Ranking

IBM Turbonomic
Ranking in AIOps
5th
Average Rating
8.8
Reviews Sentiment
7.4
Number of Reviews
205
Ranking in other categories
Cloud Migration (4th), Cloud Management (4th), Virtualization Management Tools (3rd), IT Financial Management (1st), IT Operations Analytics (4th), Cloud Analytics (1st), Cloud Cost Management (1st)
OpsRamp
Ranking in AIOps
6th
Average Rating
7.8
Reviews Sentiment
6.8
Number of Reviews
13
Ranking in other categories
Event Monitoring (2nd), IT Infrastructure Monitoring (16th)
 

Mindshare comparison

As of August 2025, in the AIOps category, the mindshare of IBM Turbonomic is 0.5%, up from 0.1% compared to the previous year. The mindshare of OpsRamp is 8.3%, up from 5.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
AIOps
 

Featured Reviews

Dan Ambrose - PeerSpot reviewer
Helps visibility, bridges the data gap, and frees up time
We use IBM Turbonomic in a hybrid cloud environment. Although it supports multi-cloud capabilities, we currently operate in a single-cloud setting. Turbonomic offers visibility into our environment's performance, spanning across applications, underlying infrastructure, and protection resources. The visibility and analytics help to bridge the data gap between disparate IT teams such as applications and infrastructure. This is important for awareness collaboration, cost saving, and helping to design and improve our application. Enhanced visibility and data analytics have contributed to a significant reduction in our mean time to resolve. Tools like Turbonomic provide crucial visualization and insights, empowering us to make data-driven decisions instead of relying on assumptions as we did before. This newfound transparency translates to a massive improvement, going from complete darkness to having a clear 100 percent view of the situation. Although our applications are not optimized for the cloud we have seen some improvement in response time. IBM Turbonomic empowers us to achieve more with fewer people thanks to automation. Previously, customers frequently contacted us requesting resource increases to resolve issues. Now, we have a tool that allows us to objectively assess their needs, leading to a deeper understanding of our applications. This solution also generates significant cost savings in the cloud and optimizes hardware utilization within our data centers. Its AI algorithm intelligently allocates servers on hosts, maximizing efficiency without compromising performance. By fine-tuning resource allocation without causing performance bottlenecks, Turbonomic extends the lifespan of existing hardware, postponing the need for new purchases. This effectively stretches our capital expenditure budget. We started to see the benefits of IBM Turbonomic within the first 60 days. IBM is a fantastic partner. Their tech support has been outstanding, and the product itself is excellent - a very solid offering. By automating resource management with Turbonomic, our engineers are freed up to focus on more strategic initiatives like innovation and ongoing organizational projects. Previously, manually adding resources was a time-consuming process that interrupted workflows. Now, automation handles scaling efficiently, saving us thousands of man-hours and significant costs. It has illuminated the need for SetOps. It has highlighted areas of overspending, and the actions we've taken have demonstrated significant cost savings. IBM Turbonomic has positively impacted our overall application performance. IBM Turbonomic has helped reduce both CAPEX and OPEX. It has also significantly reduced cloud build times.
Muhammad Umair Gulfam - PeerSpot reviewer
Automates Azure resource monitoring and inventory management but slow with real-time patch status
There is room for improvement in the performance of the product. The main problem is with patch management. The actual problem we're facing is with the patch management feature. It's not real-time, which creates inconsistencies. The machine might say there are no updates available, while the OpsRamp agent reports that everything's patched. It's a mismatch. We recently started a new marketplace for clients where we manage patch management. We try to share knowledge with OpsRamp, but they don't have a rapid process for product enhancements. Our main pain point is the lack of engagement from the product team. If someone from OpsRamp could discuss our concerns, work on future enhancements, or even give us an estimated timeline (ETA), it would be a huge improvement.
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Top Industries

By visitors reading reviews
Financial Services Firm
12%
Computer Software Company
12%
Manufacturing Company
9%
Insurance Company
7%
Computer Software Company
15%
Manufacturing Company
13%
Financial Services Firm
11%
Real Estate/Law Firm
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What is your experience regarding pricing and costs for Turbonomic?
It offers different scenarios. It provides more capabilities than many other tools available. Typically, its price is set as a percentage of the consumption of some of our customers' services. The ...
What needs improvement with Turbonomic?
The implementation could be enhanced.
What is your primary use case for Turbonomic?
We use IBM Turbonomic to automate our cloud operations, including monitoring, consolidating dashboards, and reporting. This helps us get a consolidated view of all customer spending into a single d...
What is your experience regarding pricing and costs for OpsRamp?
I share the impression that OpsRamp pricing is fair; it does not strike me as expensive, and the licensing model is clear enough.
What needs improvement with OpsRamp?
If we treat OpsRamp as an infrastructure monitoring tool, there are many positive aspects. However, when viewed as an AIOps tool, there are numerous potential additions. Currently, it performs infr...
 

Comparisons

 

Also Known As

Turbonomic, VMTurbo Operations Manager
No data available
 

Interactive Demo

Demo not available
 

Overview

 

Sample Customers

IBM, J.B. Hunt, BBC, The Capita Group, SulAmérica, Rabobank, PROS, ThinkON, O.C. Tanner Co.
Epsilon, CloudBrix, GreenPages, NIIT Technologies
Find out what your peers are saying about IBM Turbonomic vs. OpsRamp and other solutions. Updated: July 2025.
865,384 professionals have used our research since 2012.