PRTG Network Monitor and OpsRamp are notable contenders in the network monitoring category, each with unique strengths. PRTG holds an upper hand due to its superior support and flexible pricing, while OpsRamp offers comprehensive features.
Features: PRTG offers rapid deployment, scalabilty, and a cost-effective solution with extensive monitoring capabilities. It provides frequent updates and a flexible architecture, requiring minimal customization. OpsRamp offers advanced AI capabilities, integration with major tools like Zendesk, and comprehensive alert features, making it suitable for businesses requiring extensive monitoring.
Room for Improvement: PRTG could improve its usability with more intuitive templates and upgraded map features. Enhancements in its mobile app and web-based interface speed are desired. OpsRamp needs to advance its ITSM capabilities and reduce false alerts. Its dashboard and reporting functionalities could benefit from enhancements for customization and better user experience.
Ease of Deployment and Customer Service: PRTG is easily deployed in hybrid and on-premises environments with robust customer service, although users desire swifter response times. OpsRamp, preferred in public cloud environments, is noted for its user-friendliness, though it lacks the detailed deployment and support structure that PRTG offers.
Pricing and ROI: PRTG is seen as cost-effective due to bundled licensing, even as some consider it expensive due to sensor-based licensing. Its overall value for money is favorable. OpsRamp's flexible resource-based pricing offers a cost-effective solution for businesses, providing a return on investment through streamlined operations and reduced downtime.
The setup process is well-documented, making it easy to deploy.
Tutorials are available so I can manage any issue with PRTG Network Monitor easily.
On a scale of one to ten, scalability is rated as 9.5.
PRTG Network Monitor has the ability to scale and add new devices.
For less than one hundred devices, it is stable.
PRTG Network Monitor can sometimes be too detailed and cluttered at the beginning, making it heavy to use.
They need to improve application performance monitoring, error tracing mechanisms, and log management.
PRTG Network Monitor should provide syslog monitoring since it is not available at this time.
The prices are very high for PRTG Network Monitor.
It's not too high, nor too low, but it's reasonable.
Pricing is by the number of devices, not by sensor.
PRTG Network Monitor already provided me with 100 free sensors, which is enough for my network monitoring.
PRTG Network Monitor is easy to set up. Within a few minutes, it is operational.
It is advantageous because it can be deployed on-premises.
OpsRamp is a leading cloud-based digital IT operations management platform. The solution allows your organization to leverage hybrid observability, process automation, and machine learning to modernize IT operations. OpsRamp can handle the speed, scope, and scale of modern IT and can help you drive productivity and business value. In addition, it can help your business manage, monitor, and consolidate your point tools and applications.
OpsRamp Features
OpsRamp has many valuable key features. Some of the most useful ones include:
OpsRamp Benefits
There are many benefits to implementing OpsRamp. Some of the biggest advantages the solution offers include:
PRTG Network Monitor runs on a Windows machine within your network, collecting various statistics from the machines, software, and devices which you designate. PRTG comes with an easy-to-use web interface with point-and-click configuration. You can easily share data from it with non-technical colleagues and customers, including via live graphs and custom reports. This will let you plan for network expansion, see what applications are using most of your connection, and make sure that no one is hogging the entire network just to torrent videos.
To monitor a large IT environment, it's important to be able to scale PRTG up. Paessler PRTG Enterprise Monitor includes all the proven capabilities of PRTG Network Monitor, which are enhanced by exclusive ITOps Board for a service-oriented, central overview of multiple PRTG servers.
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