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DX Spectrum vs OpsRamp comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.1
Organizations experienced significant ROI with DX Spectrum, noting enhanced automation, cost savings, efficiency, and effective integration despite high costs.
Sentiment score
8.5
Implementing OpsRamp reduced downtime, increased efficiency and automation, cut IT expenses, and improved productivity, resource allocation, and financial performance.
 

Customer Service

Sentiment score
7.1
Customer service excels with high ratings, but technical support varies; Broadcom acquisition raised concerns over response times.
Sentiment score
6.4
OpsRamp's customer service is praised for expertise and helpfulness, though some note response speed and language barriers issues.
Broadcom technical support is very good.
 

Scalability Issues

Sentiment score
8.1
DX Spectrum is highly adaptable and scalable, effectively supporting growth in diverse environments from small businesses to large corporations.
Sentiment score
7.6
OpsRamp is highly scalable, supporting many users and devices, effective in user management, though connection issues can arise.
 

Stability Issues

Sentiment score
7.3
DX Spectrum is praised for its stability and reliability, with minor issues usually due to incorrect configurations or updates.
Sentiment score
7.4
OpsRamp is rated highly for stability, requiring minimal maintenance, and outperforms similar tools like SolarWinds in reliability.
 

Room For Improvement

DX Spectrum users seek a modern interface, enhanced integration, simplified processes, better analytics, and improved support for device certification.
OpsRamp requires improvements in ITSM maturity, search, UI, alert accuracy, automation, customization, real-time updates, scalability, and team engagement.
Currently, they appear as pop-up messages, but I would prefer having alarm messages shown as a scrolling bar at the taskbar for easier visibility.
The event management should have more deduplication and alert correlation and check the bidirectional communication with ServiceNow.
 

Setup Cost

DX Spectrum's pricing favors large enterprises, offering flexible but complex licensing, with high costs impacting smaller businesses.
OpsRamp's pricing is competitive and cost-effective, offering full platform access with annual payments based on resource count.
The price of DX Spectrum is not competitive when compared to other solutions, such as SolarWinds.
 

Valuable Features

DX Spectrum offers comprehensive network monitoring, fault management, scalability, and seamless integration, ideal for managing extensive IT infrastructures.
OpsRamp offers comprehensive monitoring, alerting, and management features for hybrid infrastructures, including AI, predictive analysis, and seamless integrations.
The interface has the needed configuration for visualization, and it's effective in providing a complete diagram of network links and connections across various stations globally.
DX Spectrum uses an SNMP Trap to accept all the details, especially for device monitoring of faulty devices, allowing me to use Spectrum effectively.
 

Categories and Ranking

DX Spectrum
Ranking in IT Infrastructure Monitoring
20th
Average Rating
8.4
Reviews Sentiment
6.7
Number of Reviews
117
Ranking in other categories
Network Management Applications (7th), Network Monitoring Software (21st), Network Troubleshooting (6th), DX NetOps (1st)
OpsRamp
Ranking in IT Infrastructure Monitoring
28th
Average Rating
8.0
Reviews Sentiment
7.2
Number of Reviews
11
Ranking in other categories
Event Monitoring (5th), AIOps (11th)
 

Mindshare comparison

As of May 2025, in the IT Infrastructure Monitoring category, the mindshare of DX Spectrum is 0.8%, down from 0.9% compared to the previous year. The mindshare of OpsRamp is 2.9%, up from 2.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
IT Infrastructure Monitoring
 

Featured Reviews

Umair (Abu Mohaymin) Akhlaque - PeerSpot reviewer
Good for monitoring, covers networks well
If you are looking for the right monitoring tool, Spectrum is one of the best solutions. It covers networks very well. It has all the capabilities that you're looking for when it comes to monitoring. Spectrum is great for root cause analysis. It has excellent correlation event management. Spectrum's stability and scalability are also amazing. If you have a CA Service Desk, then it can be integrated so that if you have open tickets they can be closed automatically. The configuration manager is great as well.
Muhammad Umair Gulfam - PeerSpot reviewer
Automates Azure resource monitoring and inventory management but slow with real-time patch status
There is room for improvement in the performance of the product. The main problem is with patch management. The actual problem we're facing is with the patch management feature. It's not real-time, which creates inconsistencies. The machine might say there are no updates available, while the OpsRamp agent reports that everything's patched. It's a mismatch. We recently started a new marketplace for clients where we manage patch management. We try to share knowledge with OpsRamp, but they don't have a rapid process for product enhancements. Our main pain point is the lack of engagement from the product team. If someone from OpsRamp could discuss our concerns, work on future enhancements, or even give us an estimated timeline (ETA), it would be a huge improvement.
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Top Industries

By visitors reading reviews
Financial Services Firm
20%
Computer Software Company
13%
Manufacturing Company
9%
Government
7%
Computer Software Company
15%
Manufacturing Company
13%
Financial Services Firm
12%
Real Estate/Law Firm
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about DX Spectrum?
The solution's most valuable features are its integration with Broadcom tools and scalability.
What is your experience regarding pricing and costs for DX Spectrum?
The price of DX Spectrum is not competitive when compared to other solutions, such as SolarWinds. The high price has caused us to lose many deals.
What needs improvement with DX Spectrum?
I would like to see improvements in making the interface more user-friendly. Many people find it not simple to use. One of the common customer complaints is about the alarm notifications. Currently...
What needs improvement with OpsRamp?
OpsRamp had shortcomings associated with its network capabilities. When my company introduced OpsRamp at a discussion, I saw that its network capabilities, which were not there, were in the process...
 

Comparisons

 

Also Known As

CA Spectrum
No data available
 

Overview

 

Sample Customers

National Informatics Centre India, Banese, Olympus, AlphaServe Technologies, Sicredi
Epsilon, CloudBrix, GreenPages, NIIT Technologies
Find out what your peers are saying about DX Spectrum vs. OpsRamp and other solutions. Updated: April 2025.
850,028 professionals have used our research since 2012.