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DX Spectrum vs OpsRamp comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.1
Organizations experienced significant ROI with DX Spectrum, noting enhanced automation, cost savings, efficiency, and effective integration despite high costs.
Sentiment score
6.9
OpsRamp enhances efficiency with 90% alert reduction, 70% task automation, improved productivity, straightforward licensing, and realistic expectations.
It is important to stick with available features and provide customers with clear, precise details about what can and cannot be done to avoid anomalies.
System Integration Advisor at a tech vendor with 10,001+ employees
I find the licensing model convenient and clear enough, and I have seen a return on investment with OpsRamp.
Software engineer at Mphasis
 

Customer Service

Sentiment score
7.1
Customer service excels with high ratings, but technical support varies; Broadcom acquisition raised concerns over response times.
Sentiment score
5.4
OpsRamp's support excels in responsiveness and expertise but faces language barriers and desires for dedicated teams.
Broadcom technical support is very good.
Senior Program Manager at Tata Consultancy Services
Having a dedicated firefighter team for each MSP would be beneficial.
System Integration Advisor at a tech vendor with 10,001+ employees
 

Scalability Issues

Sentiment score
8.1
DX Spectrum is highly adaptable and scalable, effectively supporting growth in diverse environments from small businesses to large corporations.
Sentiment score
7.1
OpsRamp offers scalable solutions for user management and monitoring, though it received moderate ratings due to some connection challenges.
 

Stability Issues

Sentiment score
7.3
DX Spectrum is praised for its stability and reliability, with minor issues usually due to incorrect configurations or updates.
Sentiment score
6.9
OpsRamp is stable and low-maintenance, with minor scaling issues, often rated higher for stability than competitors like SolarWinds.
 

Room For Improvement

DX Spectrum users seek a modern interface, enhanced integration, simplified processes, better analytics, and improved support for device certification.
OpsRamp needs improvements in ITSM maturity, user interface, automation, alert accuracy, support, and AIOps capabilities to stay competitive.
Currently, they appear as pop-up messages, but I would prefer having alarm messages shown as a scrolling bar at the taskbar for easier visibility.
Solution Architect at SA Consulting
The event management should have more deduplication and alert correlation and check the bidirectional communication with ServiceNow.
Senior Program Manager at Tata Consultancy Services
Technical support should be improved.
Software engineer at Mphasis
 

Setup Cost

DX Spectrum's pricing favors large enterprises, offering flexible but complex licensing, with high costs impacting smaller businesses.
OpsRamp provides an economical, clear licensing model with annual resource-based bundles, offering cost-effective access to the full platform.
The price of DX Spectrum is not competitive when compared to other solutions, such as SolarWinds.
Solution Architect at SA Consulting
it does not strike me as expensive, and the licensing model is clear enough.
Software engineer at Mphasis
 

Valuable Features

DX Spectrum offers comprehensive network monitoring, fault management, scalability, and seamless integration, ideal for managing extensive IT infrastructures.
OpsRamp offers robust monitoring, AIOps, integration, and analytics, enhancing efficiency, usability, and insights for hybrid environments.
The interface has the needed configuration for visualization, and it's effective in providing a complete diagram of network links and connections across various stations globally.
Solution Architect at SA Consulting
DX Spectrum uses an SNMP Trap to accept all the details, especially for device monitoring of faulty devices, allowing me to use Spectrum effectively.
Senior Program Manager at Tata Consultancy Services
I have utilized OpsRamp's capability for predictive analytics, and it has been important in fostering collaboration between my IT and development teams under DevOps methodologies, where applicable.
Software engineer at Mphasis
 

Categories and Ranking

DX Spectrum
Ranking in IT Infrastructure Monitoring
20th
Average Rating
8.4
Reviews Sentiment
6.7
Number of Reviews
117
Ranking in other categories
Network Management Applications (7th), Network Monitoring Software (21st), Network Troubleshooting (7th), DX NetOps (1st)
OpsRamp
Ranking in IT Infrastructure Monitoring
24th
Average Rating
7.8
Reviews Sentiment
6.8
Number of Reviews
13
Ranking in other categories
Event Monitoring (3rd), AIOps (9th)
 

Mindshare comparison

As of January 2026, in the IT Infrastructure Monitoring category, the mindshare of DX Spectrum is 1.1%, up from 0.8% compared to the previous year. The mindshare of OpsRamp is 2.0%, down from 2.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
IT Infrastructure Monitoring Market Share Distribution
ProductMarket Share (%)
DX Spectrum1.1%
OpsRamp2.0%
Other96.9%
IT Infrastructure Monitoring
 

Featured Reviews

Balabrahmam_Chakka - PeerSpot reviewer
Senior Program Manager at Tata Consultancy Services
Comprehensive device monitoring enhances operational efficiency
DX Spectrum should have an automatic ticketing mechanism with ServiceNow. I need to use other tools for event management. It has a dashboarding mechanism and monitors devices and network switches through SNMP without an agent, which is good, but it should also have event management. Its LDAP authentication is fine. However, event management is not available, which is a concern. Not much else. If they can add event management, it would help. The event management should have more deduplication and alert correlation and check the bidirectional communication with ServiceNow. If a previous ticket is open and the same alert is generated, there's no need to create another ticket; updating the work notes would suffice. It should help reduce noise in alerting.
reviewer2732427 - PeerSpot reviewer
System Integration Advisor at a tech vendor with 10,001+ employees
Provides robust infrastructure monitoring with excellent integrations and alert predictions but needs improved AIOps capabilities
If we treat OpsRamp as an infrastructure monitoring tool, there are many positive aspects. However, when viewed as an AIOps tool, there are numerous potential additions. Currently, it performs infrastructure monitoring but has limited capability in application monitoring, which needs improvement. They are introducing observability as a feature where metrics, logs, and traces can be implemented, but this is currently in a primitive state that can grow over time. The platform is very stable, and the UI is excellent. However, regarding AIOps features, enhancements could be made to provide more value, such as dynamic thresholding and other capabilities that competitor tools have, such as LogicMonitor.
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Top Industries

By visitors reading reviews
Financial Services Firm
17%
Manufacturing Company
8%
Comms Service Provider
7%
Energy/Utilities Company
6%
Manufacturing Company
13%
Computer Software Company
12%
Financial Services Firm
11%
Healthcare Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business25
Midsize Enterprise19
Large Enterprise89
By reviewers
Company SizeCount
Small Business1
Midsize Enterprise3
Large Enterprise8
 

Questions from the Community

What do you like most about DX Spectrum?
The solution's most valuable features are its integration with Broadcom tools and scalability.
What is your experience regarding pricing and costs for DX Spectrum?
The price of DX Spectrum is not competitive when compared to other solutions, such as SolarWinds. The high price has caused us to lose many deals.
What needs improvement with DX Spectrum?
I would like to see improvements in making the interface more user-friendly. Many people find it not simple to use. One of the common customer complaints is about the alarm notifications. Currently...
What is your experience regarding pricing and costs for OpsRamp?
I share the impression that OpsRamp pricing is fair; it does not strike me as expensive, and the licensing model is clear enough.
What needs improvement with OpsRamp?
If we treat OpsRamp as an infrastructure monitoring tool, there are many positive aspects. However, when viewed as an AIOps tool, there are numerous potential additions. Currently, it performs infr...
What is your primary use case for OpsRamp?
Currently, my use case for OpsRamp is using it as an infrastructure monitoring tool for customers, where we can provide infrastructure monitoring as a platform. We can have AI appended to those mon...
 

Comparisons

 

Also Known As

CA Spectrum
No data available
 

Overview

 

Sample Customers

National Informatics Centre India, Banese, Olympus, AlphaServe Technologies, Sicredi
Epsilon, CloudBrix, GreenPages, NIIT Technologies
Find out what your peers are saying about DX Spectrum vs. OpsRamp and other solutions. Updated: January 2026.
880,685 professionals have used our research since 2012.