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DX Spectrum vs OpsRamp comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.1
DX Spectrum offers significant ROI and value through cost savings, automation, improved accuracy, and long-term process efficiency.
Sentiment score
6.9
OpsRamp enhances efficiency with 90% alert reduction, 70% task automation, improved productivity, straightforward licensing, and realistic expectations.
It is important to stick with available features and provide customers with clear, precise details about what can and cannot be done to avoid anomalies.
System Integration Advisor at a tech vendor with 10,001+ employees
I find the licensing model convenient and clear enough, and I have seen a return on investment with OpsRamp.
Software engineer at Mphasis
 

Customer Service

Sentiment score
7.1
DX Spectrum's customer service ratings vary, with praise for expertise but criticism for response time and inconsistent support.
Sentiment score
5.4
OpsRamp's support excels in responsiveness and expertise but faces language barriers and desires for dedicated teams.
Broadcom technical support is very good.
Senior Program Manager at Tata Consultancy Services
Having a dedicated firefighter team for each MSP would be beneficial.
System Integration Advisor at a tech vendor with 10,001+ employees
 

Scalability Issues

Sentiment score
8.0
DX Spectrum is praised for scalability, handling large networks, easy server addition, and supporting numerous devices efficiently.
Sentiment score
7.1
OpsRamp offers scalable solutions for user management and monitoring, though it received moderate ratings due to some connection challenges.
 

Stability Issues

Sentiment score
7.2
DX Spectrum is stable with minimal downtime, quick bug fixes, enhanced performance, and valued for its long-standing market presence.
Sentiment score
6.9
OpsRamp is stable and low-maintenance, with minor scaling issues, often rated higher for stability than competitors like SolarWinds.
We found the process of DX Spectrum down from time to time, and we need to interfere manually to restart.
Network Engineer at a educational organization with 1,001-5,000 employees
 

Room For Improvement

DX Spectrum needs simpler documentation, modern interface, improved user-friendliness, and better integration with third-party tools and HTML5.
OpsRamp needs improvements in ITSM maturity, user interface, automation, alert accuracy, support, and AIOps capabilities to stay competitive.
Currently, they appear as pop-up messages, but I would prefer having alarm messages shown as a scrolling bar at the taskbar for easier visibility.
Solution Architect at SA Consulting
If we want to make others changes without paying for customization, we need to learn it deeply by ourselves.
Network Engineer at a educational organization with 1,001-5,000 employees
The event management should have more deduplication and alert correlation and check the bidirectional communication with ServiceNow.
Senior Program Manager at Tata Consultancy Services
Technical support should be improved.
Software engineer at Mphasis
 

Setup Cost

DX Spectrum's pricing is high, more suitable for large enterprises, with robust features justifying the cost despite concerns.
OpsRamp provides an economical, clear licensing model with annual resource-based bundles, offering cost-effective access to the full platform.
The price of DX Spectrum is not competitive when compared to other solutions, such as SolarWinds.
Solution Architect at SA Consulting
The price is very, very high.
Network Engineer at a educational organization with 1,001-5,000 employees
it does not strike me as expensive, and the licensing model is clear enough.
Software engineer at Mphasis
 

Valuable Features

DX Spectrum offers scalable monitoring, robust fault management, user-friendly interface, and seamless integration with CA Service Desk.
OpsRamp offers robust monitoring, AIOps, integration, and analytics, enhancing efficiency, usability, and insights for hybrid environments.
The interface has the needed configuration for visualization, and it's effective in providing a complete diagram of network links and connections across various stations globally.
Solution Architect at SA Consulting
The DX Net apps include all kinds of dashboards and integrate with event management tools, network tools, and all these tools from Broadcom.
Senior Program Manager at Tata Consultancy Services
We do not know everything about how to build the dashboard, but for what the management requires, it is very simple.
Network Engineer at a educational organization with 1,001-5,000 employees
I have utilized OpsRamp's capability for predictive analytics, and it has been important in fostering collaboration between my IT and development teams under DevOps methodologies, where applicable.
Software engineer at Mphasis
 

Categories and Ranking

DX Spectrum
Ranking in IT Infrastructure Monitoring
29th
Average Rating
8.4
Reviews Sentiment
6.7
Number of Reviews
118
Ranking in other categories
Network Management Applications (11th), Network Monitoring Software (30th), Network Troubleshooting (8th), DX NetOps (1st)
OpsRamp
Ranking in IT Infrastructure Monitoring
23rd
Average Rating
7.8
Reviews Sentiment
6.8
Number of Reviews
13
Ranking in other categories
Event Monitoring (5th), AIOps (10th)
 

Mindshare comparison

As of March 2026, in the IT Infrastructure Monitoring category, the mindshare of DX Spectrum is 1.4%, up from 0.8% compared to the previous year. The mindshare of OpsRamp is 1.6%, down from 2.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
IT Infrastructure Monitoring Mindshare Distribution
ProductMindshare (%)
OpsRamp1.6%
DX Spectrum1.4%
Other97.0%
IT Infrastructure Monitoring
 

Featured Reviews

PinchasAlbalya - PeerSpot reviewer
Network Engineer at a educational organization with 1,001-5,000 employees
Monitoring has become centralized and management now sees real‑time health of key network assets
The time investment required is significant, not because of difficulty but because of the need for free time to invest in it. We need to get the knowledge. We know there are many options, but we took an external vendor to install and make the customization. If we want to make others changes without paying for customization, we need to learn it deeply by ourselves. The tutorials are very complicated. They could work on that area. The tutorial part could be more simplified. I know there are many explanations, and you can get help or documents in one click on the current page in the product, but it is not very clear. If you want to do something new that you did not see from the vendor in the installation, it is not very simple. The documents are good for people that know how to operate the product well, but for new users, it is not simple.
reviewer2732427 - PeerSpot reviewer
System Integration Advisor at a tech vendor with 10,001+ employees
Provides robust infrastructure monitoring with excellent integrations and alert predictions but needs improved AIOps capabilities
If we treat OpsRamp as an infrastructure monitoring tool, there are many positive aspects. However, when viewed as an AIOps tool, there are numerous potential additions. Currently, it performs infrastructure monitoring but has limited capability in application monitoring, which needs improvement. They are introducing observability as a feature where metrics, logs, and traces can be implemented, but this is currently in a primitive state that can grow over time. The platform is very stable, and the UI is excellent. However, regarding AIOps features, enhancements could be made to provide more value, such as dynamic thresholding and other capabilities that competitor tools have, such as LogicMonitor.
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Top Industries

By visitors reading reviews
Financial Services Firm
14%
Construction Company
9%
Manufacturing Company
8%
Comms Service Provider
7%
Computer Software Company
12%
Manufacturing Company
12%
Financial Services Firm
10%
Healthcare Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business25
Midsize Enterprise19
Large Enterprise90
By reviewers
Company SizeCount
Small Business1
Midsize Enterprise3
Large Enterprise8
 

Questions from the Community

What needs improvement with DX Spectrum?
The time investment required is significant, not because of difficulty but because of the need for free time to invest in it. We need to get the knowledge. We know there are many options, but we to...
What is your primary use case for DX Spectrum?
The university purchased DX Spectrum, called ICE. DX Spectrum NAC is working for us only on Cisco 9200 switches. It is not working on any other switch like C1000 or HG or any 2960X. Even other Cisc...
What is your experience regarding pricing and costs for OpsRamp?
I share the impression that OpsRamp pricing is fair; it does not strike me as expensive, and the licensing model is clear enough.
What needs improvement with OpsRamp?
If we treat OpsRamp as an infrastructure monitoring tool, there are many positive aspects. However, when viewed as an AIOps tool, there are numerous potential additions. Currently, it performs infr...
What is your primary use case for OpsRamp?
Currently, my use case for OpsRamp is using it as an infrastructure monitoring tool for customers, where we can provide infrastructure monitoring as a platform. We can have AI appended to those mon...
 

Comparisons

 

Also Known As

CA Spectrum
No data available
 

Overview

 

Sample Customers

National Informatics Centre India, Banese, Olympus, AlphaServe Technologies, Sicredi
Epsilon, CloudBrix, GreenPages, NIIT Technologies
Find out what your peers are saying about DX Spectrum vs. OpsRamp and other solutions. Updated: March 2026.
885,376 professionals have used our research since 2012.