OpsRamp vs WhatsUp Gold comparison

Why PeerSpot?

OpsRamp and Progress Software are both solutions in the IT Infrastructure Monitoring category. OpsRamp is ranked #36 with an average rating of 7.5, while Progress Software is ranked #23 with an average rating of 7.0. OpsRamp holds a 0.9% mindshare in IM, compared to Progress Software’s 2.3% mindshare. Additionally, 84% of OpsRamp users are willing to recommend the solution, compared to 85% of Progress Software users who would recommend it.

OpsRamp

Read 13 OpsRamp reviews

6,063 Views
4,487 Comparison Views

84% willing to recommend

WhatsUp Gold

Read 25 WhatsUp Gold reviews

16,207 Views
7,293 Comparison Views

85% willing to recommend

OpsRamp

WhatsUp Gold

Comparison Buyer's Guide

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Executive Summary

We performed a comparison between OpsRamp and WhatsUp Gold based on real PeerSpot user reviews.

Find out in this report how the two IT Infrastructure Monitoring solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.

To learn more, read our detailed OpsRamp vs. WhatsUp Gold Report (Updated: November 2026).

Buyer's Guide

OpsRamp vs. WhatsUp Gold

November 2026

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Helped 920,929 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

OpsRamp

Ranking in IT Infrastructure Monitoring

36th

Average Rating

7.8

Reviews Sentiment

6.8

Number of Reviews

Ranking in other categories

Event Monitoring (8th), AIOps (15th)

WhatsUp Gold

Ranking in IT Infrastructure Monitoring

23rd

Average Rating

7.8

Reviews Sentiment

6.2

Number of Reviews

Ranking in other categories

Application Performance Monitoring (APM) and Observability (44th), Network Monitoring Software (25th), Server Monitoring (18th), Configuration Management (22nd), Log Management (41st), Cloud Monitoring Software (27th), Network Traffic Analysis (NTA) (13th)

Mindshare comparison

As of November 2026, in the IT Infrastructure Monitoring category, the mindshare of OpsRamp is 0.9%, down from 2.5% compared to the previous year. The mindshare of WhatsUp Gold is 2.3%, up from 1.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.

IT Infrastructure Monitoring Mindshare Distribution
Product	Mindshare (%)
WhatsUp Gold	2.3%
OpsRamp	0.9%
Other	96.8%

IT Infrastructure Monitoring

Featured Reviews

reviewer2732427

System Integration Advisor at a tech vendor with 10,001+ employees

Provides robust infrastructure monitoring with excellent integrations and alert predictions but needs improved AIOps capabilities

If we treat OpsRamp as an infrastructure monitoring tool, there are many positive aspects. However, when viewed as an AIOps tool, there are numerous potential additions. Currently, it performs infrastructure monitoring but has limited capability in application monitoring, which needs improvement. They are introducing observability as a feature where metrics, logs, and traces can be implemented, but this is currently in a primitive state that can grow over time. The platform is very stable, and the UI is excellent. However, regarding AIOps features, enhancements could be made to provide more value, such as dynamic thresholding and other capabilities that competitor tools have, such as LogicMonitor.

Read full review

Erik Cheng

Technical Manager at Quan Hung Gourmet

Efficient monitoring with detailed customization, yet complexity remains

The best feature of WhatsUp Gold is the automatic generation of topology and its integration with virtualization and wireless. I have used the automated device discovery with this topology feature. The interactive map feature helps me manage the topology because sometimes we cannot draw the topology correctly, so we need to manually edit the connections. The alerting system is very tunable and customizable, but it's a little complicated to use. Many customers cannot manage it by themselves and need support from us, the provider. We always use the dashboards in the SOC, where we constantly display a dashboard or multiple dashboards. This allows us to know immediately if the connection or bandwidth is full or if the connection is broken.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"What I appreciate most about OpsRamp is that while many tools in the market provide standard monitoring, OpsRamp stands out as a differentiator by providing AIOps features, including correlation, deduplication, and automation where we can run RBA scripts on top of created alerts."

"The feature we found most valuable in OpsRamp is alert generation because whenever there is any kind of spike on any virtual machine, the solution generates alerts based on the thresholds we implemented. We have integrated our ideas and tools with OpsRamp, so alerts are generated, then we notify the customers. That's the main feature we like about OpsRamp because we don't have to monitor each resource. Instead, OpsRamp does the monitoring for us, and it generates the alerts based on the thresholds."

"The most valuable features of OpsRamp include a single pane of glass, event correlation, personalized dashboards, and a single platform solution."

"It greatly assists small and medium-sized businesses in using the ITSM, alerting, and monitoring features."

"This is what we have achieved, 90% alert reduction, 70% of manual, routine IT processes now automated, 50% increase in team efficiency and productivity."

"The feature that we have found most useful are the dashboards, which can be built in minutes using this solution, allowing multiple products, thresholds, or any given required metric to be seen in a single area."

"The main differences between OpsRamp and other solutions are the artificial intelligence and the ease of implementation and scaling."

"The most valuable feature of this solution in my experience, is that the available reporting is quite accurate."

More OpsRamp pros

"NetFlow monitoring, real-time monitoring, and surveys have been the most valuable features for our business."

"We no longer have to manually search for problems because we are alerted when something in the network goes down."

"It is stable."

"It's a good product, and if one has the expertise to use it, it will be a good investment and it will help IT to save and plan for the future."

"The visual map and email alerts are very useful to have in real time so we always know the state of our network."

"This is a good, stable network monitoring solution for devices."

"The new version has a lot of improved features."

"It is very good at monitoring the network and keeps us up to date on the status of internal devices."

More WhatsUp Gold pros

Cons

"OpsRamp could improve the critical alerts. We have been receiving some false alerts when monitoring. For example, the alert shows the site is down, but when we try to do manual access to the URL, it's accessible."

"We have 55 AVDs, and patches might roll out to 32-35 initially, with the rest taking a month or so. OpsRamp can't detect them all directly. Since clients want patches applied as soon as possible, we manually patch those remaining devices."

"Currently, it performs infrastructure monitoring but has limited capability in application monitoring, which needs improvement."

"I would like to see two things. The first is a self-service portal for the cloud, any cloud deployments, and the second is maturity validation towards ITSM, internalizing OpsRamp TSM. As a result, instead of integrating with more mature tools similar to ServiceNow, people will use OpsRamp."

"OpsRamp had shortcomings associated with its network capabilities."

"This is an emerging tool and they have tried to consolidate everything not always with success."

"Technical support should be improved, and I have noticed other areas in OpsRamp that could be improved or enhanced."

"The user interface of this product requires some changes as it is not inclusively user-friendly. For example, the performance indicators are color-based , which means that they are confusing for anyone who is color blind."

More OpsRamp cons

"One of the biggest things that made us start to look at another product is we're not able to have an end to end monitoring from a user perspective throughout the system and back to the user. All the monitoring is from inside out, we need something that also can give us from outside in."

"I might like to see a better interface in the future. It's not necessarily easy to integrate the product with other vendors."

"Sometimes it's a little bit slow."

"The licensing model could be improved. Right now, the levels are too far apart. This causes the solution to be more expensive than it needs to be."

"Integrations with other devices. I want to have a product that has full integration with my active directory so I can track user activity. I want to track my complete user activity, so I'm looking for a product to implement in the near future, which will have full integration with my network and active directory users. It became very difficult to track user activity."

"The new release cadence needs to be improved. It takes a while for them to add new features and functionality. There should be a quicker turnaround with new versions."

"The product is old and not updated."

"Improvements are needed in integration, especially for WhatsApp call and messages. Our region heavily uses WhatsApp Messenger for communication, and integration with this platform would be beneficial."

More WhatsUp Gold cons

Pricing and Cost Advice

"There is an annual licensing fee to use OpsRamp."

"OpsRamp is a cost-effective solution."

"I don't have any idea about the licensing cost for OpsRamp, but I just know that its pricing is based on the resource count for each tenant."

"You pay it for a year and you'll have full access to the entire platform, not only for monitoring and alerting, you will have access to the entire platform, and whatever technology they develop will be made available to you."

"The choice of version depends on the number of points, or devices, that you want to monitor, and this makes the product expensive."

"This is a well priced solution."

"There are some subscription charges that are quite heavy. I need to pay for support every year and these charges can be quite expensive. Aside from the initial cost for the tool, you need to pay additionally for support."

"There is a license needed to use WhatsUp Gold."

"It is per device, per year. The pricing is very clear. If you have a service agreement, you get all of your major upgrades and minor upgrades. It was under $10,000 to go all-in with all of the different add-ons for it."

"The pricing can be on the expensive side when considering competing products."

"The price of WhatsUp Gold is good."

"Pricing is reasonable compared to other products."

More WhatsUp Gold pricing and cost advice

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Top Industries

By visitors reading reviews

Financial Services Firm

11%

Manufacturing Company

11%

Computer Software Company

11%

Healthcare Company

Financial Services Firm

11%

Manufacturing Company

10%

Comms Service Provider

Outsourcing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	2
Midsize Enterprise	2
Large Enterprise	10

By reviewers
Company Size	Count
Small Business	9
Midsize Enterprise	5
Large Enterprise	14

Questions from the Community

What is your experience regarding pricing and costs for OpsRamp?

I share the impression that OpsRamp pricing is fair; it does not strike me as expensive, and the licensing model is clear enough.

See all answers

What needs improvement with OpsRamp?

See all answers

What is your primary use case for OpsRamp?

Currently, my use case for OpsRamp is using it as an infrastructure monitoring tool for customers, where we can provide infrastructure monitoring as a platform. We can have AI appended to those mon...

See all answers

What is your experience regarding pricing and costs for WhatsUp Gold?

Clients find the licensing calculator confusing, but we simplify this for them by collecting relevant information first. The licensing is based on devices, providing better cost-effectiveness than ...

See all answers

What needs improvement with WhatsUp Gold?

It would be great if WhatsUp Gold could add features that simplify management with AI, as it is currently too complicated to manage.

See all answers

What is your primary use case for WhatsUp Gold?

My use case for WhatsUp Gold includes all device availability checks, bandwidth usage, CPU, and memory usage, as well as alarm notifications.

See all answers

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Compared 3% of the time

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Compared 3% of the time

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Compared 2% of the time

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Product Reports

Buyer's Guide

OpsRamp

October 2026

Download OpsRamp product report

Buyer's Guide

WhatsUp Gold

October 2026

Download WhatsUp Gold product report

Overview

OpsRamp offers a comprehensive IT management platform that enhances business operations through monitoring automation, AIOps, and integration capabilities.

OpsRamp provides a single pane of glass for hybrid infrastructure management, integrating with tools like Zendesk to streamline operations. With predictive analytics and AIOps features such as root cause analysis, it significantly improves IT efficiency. The platform's machine learning, event correlation, and personalized dashboards improve user experience. However, users have noted scalability issues, interface limitations, and patch management inconsistencies, with room for enhancement in network capabilities and ITSM maturity.

What features define OpsRamp?

Single Pane of Glass: Enables seamless monitoring of all IT assets in one dashboard.
Event Correlation: Reduces noise by filtering events and highlighting critical incidents.
Integration Capability: Connects with tools like Zendesk to boost collaboration.
Predictive Analytics: Offers insights through machine learning to anticipate IT issues.
AIOps Automation: Facilitates root cause analysis and automated incident resolution.

What benefits should users consider from OpsRamp reviews?

Enhanced Efficiency: Streamlined operations through integration and automation.
Improved Collaboration: Better coordination via multi-tenant architecture and shared dashboards.
Increased Accuracy: Machine learning features provide precise reporting and analysis.
Operational Cost Savings: Tools consolidation and predictive features reduce expenses.

OpsRamp is widely implemented for managing and automating IT infrastructure across sectors. Enterprises apply it for Azure infrastructure management, resource threshold setting, and generating alerts. It supports digital transformation through incident management, tools consolidation, and leveraging AI for IT operations, facilitating network and storage device onboarding for customer environments.

OpsRamp

WhatsUp Gold stands out with its comprehensive network monitoring, dynamic mapping, and real-time alerts, offering essential tools for managing extensive IT infrastructures.

WhatsUp Gold provides robust capabilities in network visibility through dynamic mapping and NetFlow analysis. The platform's interactive topology aids in pinpointing issues effectively. Auto-discovery ensures complete network device tracking. While offering an intuitive interface and integration with Cisco ServiceNow, users find server performance monitoring useful for incident handling. However, improvements are anticipated in application monitoring and Active Directory integration. The pricing model and customization options leave room for enhancement. Despite these, users benefit from its integrated dashboards for immediate device health checks and network updates, making it beneficial for large-scale infrastructure management.

What features does WhatsUp Gold offer?

Network Monitoring: Provides continuous oversight of network components
Dynamic Mapping: Offers visual representation of network topology
NetFlow Analysis: Delivers insights into bandwidth utilization
Threshold Alerts: Notifies users upon reaching set performance thresholds
Auto-Discovery: Detects devices automatically for complete network coverage

What benefits should users expect from reviews?

Comprehensive Visibility: Enhanced understanding of network elements
Real-Time Monitoring: Immediate insights into network and device status
Cost-Effectiveness: Competitive solution suitable for expansive networks
User-Friendly Interface: Simplifies the management of complex networks

Organizations in sectors like telecommunications, education, and healthcare utilize WhatsUp Gold for their network monitoring needs. Telecom companies track switches and routers, educational institutions manage bandwidth usage, and healthcare facilities monitor device availability to ensure seamless operations.

Progress Software

Sample Customers

Epsilon, CloudBrix, GreenPages, NIIT Technologies

Artoni Trasporti, Austin Independent School District, Banca Marche, Burke County North Carolina, Cambridge University School of Clinical Medicine, Clayco, Community Integrated Care, Desca, Deutsche Bergbau, Flexi-Van, Gropper, Hamleys, Hammonds Furniture, Knowledge IT, Idras S.P.A., Sibeg, Swann Engineering, Trivium Lindenhof

Buyer's Guide

OpsRamp vs. WhatsUp Gold

November 2026

Free Report: OpsRamp vs. WhatsUp Gold

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