Splunk Observability Cloud and OpsRamp are competitors in the observability market, each offering distinct advantages. Splunk seems to have the upper hand with its robust analytics and cloud-native environment capabilities, while OpsRamp excels in hybrid infrastructure monitoring and affordability.
Features: Splunk offers excellent data integration and customization features, enabling rapid log searching and creating comprehensive dashboards for detailed analysis. It is known for its reliable application performance monitoring, ideal for cloud-native environments. OpsRamp provides standout ITSM and hybrid infrastructure management, alongside easy dashboard creation. Its predictive analysis and event correlation deliver a holistic view of IT operations.
Room for Improvement: Splunk is criticized for its high cost and complex log navigation, suggesting a need for better scalability and integration processes. Users desire more advanced network monitoring and simplified documentation. OpsRamp could enhance process automation and dashboard customization, address false alerts, and improve patch management and user interface to meet user expectations.
Ease of Deployment and Customer Service: Splunk supports flexible deployment models including hybrid solutions, but its technical support, while generally responsive, can improve in speed and user guidance. OpsRamp focuses on public cloud deployment with straightforward integration. Its customer service is praised for being accessible and helpful, facilitating smooth issue resolution.
Pricing and ROI: Splunk's premium pricing reflects its extensive feature set but can be costly due to its data volume-based pricing model. Nevertheless, users report significant ROI via improved incident response. OpsRamp is more budget-friendly, offering bundled licensing for integrated IT management, which enhances ROI with streamlined processes.
I find the licensing model convenient and clear enough, and I have seen a return on investment with OpsRamp.
Using Splunk has saved my organization about 30% of our budget compared to using multiple different monitoring products.
Anyone working in front-end management should recognize the market price to see the true value of end-user monitoring.
They often require multiple questions, with five or six emails to get a response.
Support from Splunk is not very helpful because Splunk doesn't have a dedicated APM; they only have one APM engineer in Korea.
They did respond to us, but they did not explicitly inform us about the feature's absence.
We've used the solution across more than 250 people, including engineers.
I would rate its scalability a nine out of ten.
The issue is mainly about pricing because if they want to monitor more, it costs money.
I would rate its stability a nine out of ten.
We rarely have problems accessing the dashboard or the page.
Unlike NetScout or regular agents for APM, RUM has many problems during the POC phase because customer environments vary widely.
Technical support should be improved.
There is room for improvement in the alerting system, which is complicated and has less documentation available.
Improvements in dashboard configuration, customization, and artificial intelligence functionalities are desired.
Customers sometimes need to create specific dashboards, particularly for applicative metrics such as Java and process terms.
it does not strike me as expensive, and the licensing model is clear enough.
Splunk is a bit expensive since it charges based on the indexing rate of data.
It appears to be expensive compared to competitors.
Splunk is a little expensive, however, it is in line with the current market pricing.
I have utilized OpsRamp's capability for predictive analytics, and it has been important in fostering collaboration between my IT and development teams under DevOps methodologies, where applicable.
Splunk provides advanced notifications of roadblocks in the application, which helps us to improve and avoid impacts during high-volume days.
For troubleshooting, we can detect problems in seconds, which is particularly helpful for digital teams.
It offers unified visibility for logs, metrics, and traces.
OpsRamp is a leading cloud-based digital IT operations management platform. The solution allows your organization to leverage hybrid observability, process automation, and machine learning to modernize IT operations. OpsRamp can handle the speed, scope, and scale of modern IT and can help you drive productivity and business value. In addition, it can help your business manage, monitor, and consolidate your point tools and applications.
OpsRamp Features
OpsRamp has many valuable key features. Some of the most useful ones include:
OpsRamp Benefits
There are many benefits to implementing OpsRamp. Some of the biggest advantages the solution offers include:
Splunk Observability Cloud offers sophisticated log searching, data integration, and customizable dashboards. With rapid deployment and ease of use, this cloud service enhances monitoring capabilities across IT infrastructures for comprehensive end-to-end visibility.
Focused on enhancing performance management and security, Splunk Observability Cloud supports environments through its data visualization and analysis tools. Users appreciate its robust application performance monitoring and troubleshooting insights. However, improvements in integrations, interface customization, scalability, and automation are needed. Users find value in its capabilities for infrastructure and network monitoring, as well as log analytics, albeit cost considerations and better documentation are desired. Enhancements in real-time monitoring and network protection are also noted as areas for development.
What are the key features?In industries, Splunk Observability Cloud is implemented for security management by analyzing logs from detection systems, offering real-time alerts and troubleshooting for cloud-native applications. It is leveraged for machine data analysis, improving infrastructure visibility and supporting network and application performance management efforts.
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