OpsRamp and Elastic Observability are competing products in the field of IT operations and monitoring. Elastic Observability appears to have the upper hand due to its extensive feature set, making it a strong choice for those prioritizing advanced capabilities.
Features: OpsRamp offers hybrid infrastructure management, automated incident management, and multi-cloud monitoring. Elastic Observability is recognized for seamless data integration, real-time analytics, and comprehensive search capabilities.
Room for Improvement: OpsRamp could improve in areas such as user interface customization, more detailed reporting, and enhanced AI-driven insights. Elastic Observability might benefit from simplifying the deployment process, improving documentation for complex setups, and optimizing resource usage in large-scale environments.
Ease of Deployment and Customer Service: OpsRamp provides straightforward deployment with robust support aiming for quicker time-to-value, while Elastic Observability can be complex in deployment, particularly in large-scale environments, but offers high-quality support once set up.
Pricing and ROI: OpsRamp typically offers a lower setup cost, appealing to budget-conscious buyers. Elastic Observability's pricing reflects its advanced functionalities and potential for high ROI, making it particularly appealing for companies with complex needs seeking comprehensive solutions.
It is important to stick with available features and provide customers with clear, precise details about what can and cannot be done to avoid anomalies.
I find the licensing model convenient and clear enough, and I have seen a return on investment with OpsRamp.
Elastic support really struggles in complex situations to resolve issues.
Having a dedicated firefighter team for each MSP would be beneficial.
Elastic Observability seems to have a good scale-out capability.
Elastic Observability is easy in deployment in general for small scale, but when you deploy it at a really large scale, the complexity comes with the customizations.
What is not scalable for us is not on Elastic's side.
There are some bugs that come with each release, but they are keen always to build major versions and minor versions on time, including the CVE vulnerabilities to fix it.
It is very stable, and I would rate it ten out of ten based on my interaction with it.
Elastic Observability is really stable.
For instance, if you have many error logs and want to create a rule with a custom query, such as triggering an alert for five errors in the last hour, all you need to do is open the AI bot, type this question, and it generates an Elastic query for you to use in your alert rules.
It lacked some capabilities when handling on-prem devices, like network observability, package flow analysis, and device performance data on the infrastructure side.
Some areas such as AI Ops still require data scientists to understand machine learning and AI, and it doesn't have a quick win with no-brainer use cases.
Technical support should be improved.
The license is reasonably priced, however, the VMs where we host the solution are extremely expensive, making the overall cost in the public cloud high.
Elastic Observability is cost-efficient and provides all features in the enterprise license without asset-based licensing.
Observability is actually cheaper compared to logs because you're not indexing huge blobs of text and trying to parse those.
it does not strike me as expensive, and the licensing model is clear enough.
The most valuable feature is the integrated platform that allows customers to start from observability and expand into other areas like security, EDR solutions, etc.
the most valued feature of Elastic is its log analytics capabilities.
All the features that we use, such as monitoring, dashboarding, reporting, the possibility of alerting, and the way we index the data, are important.
I have utilized OpsRamp's capability for predictive analytics, and it has been important in fostering collaboration between my IT and development teams under DevOps methodologies, where applicable.
| Product | Market Share (%) |
|---|---|
| Elastic Observability | 2.9% |
| OpsRamp | 2.7% |
| Other | 94.4% |
| Company Size | Count |
|---|---|
| Small Business | 8 |
| Midsize Enterprise | 4 |
| Large Enterprise | 16 |
| Company Size | Count |
|---|---|
| Small Business | 1 |
| Midsize Enterprise | 3 |
| Large Enterprise | 8 |
Elastic Observability offers a comprehensive suite for log analytics, application performance monitoring, and machine learning. It integrates seamlessly with platforms like Teams and Slack, enhancing data visualization and scalability for real-time insights.
Elastic Observability is designed to support production environments with features like logging, data collection, and infrastructure tracking. Centralized logging and powerful search functionalities make incident response and performance tracking efficient. Elastic APM and Kibana facilitate detailed data visualization, promoting rapid troubleshooting and effective system performance analysis. Integrated services and extensive connectivity options enhance its role in business and technical decision-making by providing actionable data insights.
What are the most important features of Elastic Observability?Elastic Observability is employed across industries for critical operations, such as in finance for transaction monitoring, in healthcare for secure data management, and in technology for optimizing application performance. Its data-driven approach aids efficient event tracing, supporting diverse industry requirements.
OpsRamp is a leading cloud-based digital IT operations management platform. The solution allows your organization to leverage hybrid observability, process automation, and machine learning to modernize IT operations. OpsRamp can handle the speed, scope, and scale of modern IT and can help you drive productivity and business value. In addition, it can help your business manage, monitor, and consolidate your point tools and applications.
OpsRamp Features
OpsRamp has many valuable key features. Some of the most useful ones include:
OpsRamp Benefits
There are many benefits to implementing OpsRamp. Some of the biggest advantages the solution offers include:
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