Introducing NinjaOne, the ultimate all-in-one solution for modern ninjas. This innovative product combines cutting-edge technology with sleek design to enhance your ninja skills like never before. With its lightweight and compact form factor, NinjaOne is perfect for stealthy missions and quick maneuvers.
The most valuable features of NinjaOne are its automated remote management, user-friendliness, scheduling scripts, monitoring capabilities, patch management, policy management, custom script creation, and device management.
Users appreciate how NinjaOne helps them manage updates, carry out remote support, deploy antivirus software, and monitor the status of devices. The solution saves users time and is effective in managing various aspects of their systems.
The main issue with NinjaOne is the cost, leading some users to switch to other solutions.
Users would like to see more integrations with other PSAs and remote access systems.
The reports need improvement to make them more understandable for clients who are not familiar with tax terminology. Users also want more complexity in the MSP and better performance for pre-built scripting.
The dashboard and backup feature could be easier to use and more efficient. Users would like NinjaOne to include backups to other clouds. The ticketing system needs to be more user-friendly and customizable, with more scripts for PowerShell commands.
Remote connectivity sometimes has issues and users would like more security tools integrated, particularly for data loss prevention and privacy.
The reporting is considered lackluster and integration with third-party products like TeamViewer has some issues.
The software patching feature needs improvement, as it currently lacks the ability to patch third-party software not listed on NinjaOne's portal.
The use of NinjaOne has resulted in increased productivity for users, leading to savings for the organization.
Although the return on investment is not immediate, it is expected to be achieved over time.
The pricing for NinjaOne is considered expensive compared to some competitors like Acronis or Veeam. However, it is still cheaper than ConnectWise.
The licensing is monthly and the cost varies depending on the device. Despite the cost, users find it reasonable and believe it provides good value due to the number of tools included.
There are no additional costs apart from the standard licensing fees.
NinjaOne allows for negotiable pricing and can offer significant discounts, especially as the scale of usage increases.
The solution follows a subscription model.
The primary use case of NinjaOne is to remotely manage computers for clients. It is used by a full-stack developer in virtual education to manage clients, perform scripting and maintenance tasks, conduct remote sessions, and troubleshoot.
It is primarily used for monitoring clients, backups, system updates, and managing customers' environments. The product is a SaaS solution used by a managed service provider to manage clients' windows, workstations, and servers.
NinjaOne is used as a remote monitoring and management tool for patch management, software deployment, and scripting. NinjaOne is also used for OS and software patching, as well as remotely managing resources on devices.
The customer service and support of NinjaOne is generally good. The tech support is efficient and can be run in the background without disturbing the client. However, there have been instances where they were not responsive to inquiries. The website provides excellent documentation, and when contacted for assistance, they were able to resolve the issues satisfactorily.
The duration required for the initial setup, deployment, and installation of the tech solution varies depending on the specific circumstances. For some users, the setup process is straightforward and can be completed in as little as 10 to 20 minutes, while others may require an hour or two to set up policies and perform testing.
The deployment phase can range from 10 to 15 minutes for a small number of users to a day or two when using remote monitoring and management solutions.
NinjaOne is highly scalable and can accommodate a large number of devices. It is being used by multiple departments and individuals within organizations, with some having over 200 devices and others planning to increase usage.
The scalability of NinjaOne is considered a significant advantage, especially compared to other competitive products.
It is also cost-effective as the solution can handle more devices without incurring additional expenses.
NinjaOne is consistently reliable and dependable. It has excellent stability and is frequently updated and patched to ensure smooth performance. The agents, which are installed on the monitored devices, are regularly updated every three months.
Equipped with state-of-the-art sensors and advanced AI capabilities, it offers real-time tracking, precise motion detection, and intelligent analysis of your surroundings. The high-resolution display provides crystal-clear visuals, ensuring optimal visibility even in low-light conditions.
NinjaOne also features a built-in communication system, allowing seamless coordination with your team members. Its long-lasting battery ensures uninterrupted usage during extended missions.
Whether you're a seasoned ninja or just starting your training, NinjaOne is the ultimate companion to elevate your skills to new heights.
Status Pros, Mitchell and Company