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NinjaOne vs SentinelOne Singularity Cloud Security comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.5
NinjaOne streamlines operations, enabling remote resolutions and productivity boosts, with most organizations seeing cost and workload reductions quickly.
Sentiment score
7.0
SentinelOne Singularity Cloud Security enhances detection, reduces incident response time, and saves over 30% in costs and resources.
NinjaOne enables significant time savings, reducing my workload by 40% to 50%, primarily due to remote management capabilities.
Owner at AvalisNT AG
Time-wise, it is probably saving the service desk a day a week.
Head of Technology Operations at Codi Group
We saved money because we were able to consolidate three different tools into one.
IT Director at a financial services firm with 10,001+ employees
The detailed information PingSafe gives about how to fix vulnerabilities reduces the time spent on remediation by about 70 to 80 percent.
Security and Compliance Manager at Bidgely
After implementing SentinelOne, it takes about five to seven minutes.
Cloud engineer at a construction company with 5,001-10,000 employees
Our ability to get in and review our vulnerability stance, whether daily, monthly, weekly, or whatever it might be, has drastically improved over our prior provider.
IT Support Specialist at a non-tech company with 201-500 employees
 

Customer Service

Sentiment score
7.0
NinjaOne's support is praised for responsiveness and capability, though some users note occasional slow responses and limited availability.
Sentiment score
7.8
SentinelOne's customer service is praised for expertise and responsiveness, with improved satisfaction post-acquisition despite occasional support variability.
Our experience with escalation supports, including auto escalation to third-level or engineering support, has been very positive.
Cloud Consultant at i-Community AG
The customer support at NinjaOne is excellent, rated ten out of ten.
Owner at AvalisNT AG
Customer support from NinjaOne is excellent.
Assistant Vice President, Tech Solutions at LPL Financials
When we send an email, they respond quickly and proactively provide solutions.
Security and Compliance Manager at Bidgely
They took direct responsibility for the system and could solve queries quickly.
Senior DevOps Engineer at a tech services company with 501-1,000 employees
Having a reliable team ready and willing to assist with any issues is essential.
Director, DevOps at Relay Network
 

Scalability Issues

Sentiment score
8.2
NinjaOne efficiently scales across businesses, offering cost-effective and flexible device management for thousands of endpoints with ease.
Sentiment score
8.1
SentinelOne Singularity Cloud Security offers scalable solutions, seamlessly integrating with systems and efficiently supporting dynamic and growing environments.
I would rate the scalability of NinjaOne as ten out of ten.
CEO AND CTO at DeserveIT
We easily install the agent on new servers and can create scripts to automate agent installation.
DevOps Engineer at a tech services company with 201-500 employees
NinjaOne's scalability is brilliant, as we have gone from 2,000 devices to 3,500 devices.
Head of Technology Operations at Codi Group
I would rate the scalability of PingSafe 10 out of 10.
Sr DevOps Engineer at a media company with 51-200 employees
The SentinelOne Singularity Cloud exhibits high scalability.
Security Analyst at Intersistemi Italia s.p.a.
We've automated in our MDM so any device that we start in our MDM automatically installs SentinelOne.
IT Support Specialist at a non-tech company with 201-500 employees
 

Stability Issues

Sentiment score
8.2
Users find NinjaOne reliable and stable due to frequent updates, despite occasional minor issues with remote command execution.
Sentiment score
8.2
SentinelOne Singularity is praised for reliability and stability, despite occasional UI glitches and communication delays.
I would rate the stability a ten out of ten.
Owner at AvalisNT AG
In the two years I have used it, I have never experienced any downtime or reliability issues.
DevOps Engineer at a tech services company with 201-500 employees
NinjaOne is extremely stable.
IT Director at a financial services firm with 10,001+ employees
SentinelOne Singularity Cloud is incredibly reliable.
Security Analyst at Intersistemi Italia s.p.a.
I would rate it a ten out of ten for stability.
Sr security engineer at Halodoc
As a security tool, our primary focus is on the results it delivers, rather than the aesthetics of the dashboards themselves.
Cyber Defence Analyst at a media company with 51-200 employees
 

Room For Improvement

NinjaOne requires reporting, interface, integration, and feature improvements, addressing cost, usability, and security concerns for a better user experience.
SentinelOne Singularity Cloud needs better integration, enhanced functionality, improved user interface, and cost-effective, stable solutions with comprehensive support.
Security and reporting, including business intelligence tools, are adequate.
Cloud Consultant at i-Community AG
NinjaOne should consider adding notifications about script executions to email, Teams, or Slack channels.
DevOps Engineer at a tech services company with 201-500 employees
The ability to have more than one NinjaOne agent on a device at a time, as this is a significant issue in our current state.
Assistant Vice President, Tech Solutions at LPL Financials
I would also like to see Cloud Native Security offer APIs that allow us to directly build dashboards within the platform.
Senior Cybersecurity Engineer at a computer software company with 11-50 employees
Detection should be in near real-time.
Solution Cloud Architect at a insurance company with 501-1,000 employees
If notifications are available, then it will be more helpful, easy, and time-saving.
Sr Security Analyst at a computer software company with 201-500 employees
 

Setup Cost

NinjaOne offers competitive, device-specific monthly pricing with good value, affordable compared to competitors, and benefits for educational institutions.
SentinelOne Singularity Cloud Security provides flexible, modular pricing that is competitive and valued by enterprises for cloud security solutions.
The pricing for NinjaOne is appropriate for small companies.
Cloud Consultant at i-Community AG
NinjaOne is reasonably priced, particularly with the inclusion of TeamViewer, SentinelOne, and Bitdefender.
Owner at AvalisNT AG
My experience with pricing, setup cost, and licensing for NinjaOne is fairly cheap and easy.
IT Support at Team Trinet
With very little negotiation involved, we just let them know what we could pay and they were willing to meet us at slightly above what we paid with Sophos, which was still very fair for what we were looking at.
IT Support Specialist at a non-tech company with 201-500 employees
I recall Cloud Native Security charging a slightly higher premium previously.
Senior Cybersecurity Engineer at a computer software company with 11-50 employees
This would have been a poor return on investment, especially considering Wiz's high cost.
Lead Data & Cloud Security Engineer at a media company with 501-1,000 employees
 

Valuable Features

NinjaOne boosts IT efficiency with remote management, automation, strong security, and seamless integration, offering a user-friendly, cost-effective solution.
SentinelOne Singularity Cloud offers AI-driven threat detection, intuitive interface, seamless integration, automated remediation, and enhanced security management.
The software's automation tools have solved critical deployment problems for small businesses.
Cloud Consultant at i-Community AG
A significant feature of NinjaOne is its remote access capability, which is essential for my clients’ home office usage.
Owner at AvalisNT AG
Every month, every quarter, I see new features, and it is always evolving.
CEO AND CTO at DeserveIT
Cloud Native Security's cloud SIEM feature has been essential in preventing our most critical security incidents.
Senior Cybersecurity Engineer at a computer software company with 11-50 employees
The cloud misconfiguration feature gave us almost zero false positives.
Sr security engineer at Halodoc
PingSafe proactively detects and alerts us to such accidental exposures of sensitive information, including SaaS credentials.
Sr Manager DevSecOps at Bidgely
 

Categories and Ranking

NinjaOne
Ranking in Vulnerability Management
27th
Average Rating
8.2
Reviews Sentiment
7.2
Number of Reviews
24
Ranking in other categories
Help Desk Software (9th), Network Monitoring Software (21st), Server Monitoring (5th), IT Service Management (ITSM) (8th), Remote Access (10th), Mobile Device Management (MDM) (4th), IT Alerting and Incident Management (11th), Remote Monitoring and Management (RMM) (1st), Patch Management (6th), MSP Backup (1st), Unified Endpoint Management (UEM) (7th)
SentinelOne Singularity Clo...
Ranking in Vulnerability Management
4th
Average Rating
8.6
Reviews Sentiment
7.5
Number of Reviews
118
Ranking in other categories
Cloud and Data Center Security (3rd), Container Security (3rd), Cloud Workload Protection Platforms (CWPP) (4th), Cloud Security Posture Management (CSPM) (3rd), Cloud-Native Application Protection Platforms (CNAPP) (3rd), Compliance Management (2nd), AI Observability (2nd)
 

Mindshare comparison

As of March 2026, in the Vulnerability Management category, the mindshare of NinjaOne is 0.8%, up from 0.4% compared to the previous year. The mindshare of SentinelOne Singularity Cloud Security is 2.4%, up from 1.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Vulnerability Management Mindshare Distribution
ProductMindshare (%)
SentinelOne Singularity Cloud Security2.4%
NinjaOne0.8%
Other96.8%
Vulnerability Management
 

Featured Reviews

Not Joseph Pearson - PeerSpot reviewer
Assistant Vice President, Tech Solutions at LPL Financials
Has simplified remote software delivery and script management but needs improved reporting flexibility and better Mac support
NinjaOne's best features include ease of use regarding enablement and deployment, a broad selection and ability of software enablement, and API deliveries. Using CrowdStrike, we are able to tie in NinjaOne's API to have these automatically deliver to endpoints upon addition of those devices to a group with that policy deployed to it. NinjaOne has positively impacted our organization by making delivery easier for our end users and improving the ability to create scripts, manage scripts, and check status of devices and their compliance. This easier delivery with NinjaOne gives us oversight on devices without having to be on the call or remoted in directly to a device.
SC
Information Security Engineer at DataVigilant Infotech
Enables us to prioritize and effectively address critical security issues
Evidence-based reporting helps us to prioritize and solve critical security issues. The new visualization feature demonstrates how an attacker can enter the system, highlighting the potential path that can be exploited and outlining all the steps the attacker could take. With that visibility, we can ensure the perimeter is strong and attackers cannot enter, thus reducing the risk. It has helped us prioritize issues. The visibility into how an attack could happen is valuable. For example, it highlights the system vulnerability and outlines where an attack could propagate. The visualization helps me to prioritize remediation, and if I don't know where to start, I can check to see the score that enables me to prioritize issues. I am using infrastructure-as-code scanning, and it's one of the useful features. In pre-production, it identifies embedded secrets and misconfigurations, including issues with Kubernetes or some privileged containers. This feature allows us to pass the audit and secure IaC code so that it isn't easily exploitable by attackers. We can more proactively work to identify and resolve vulnerabilities by using the dashboard and the alerting system that SentinelOne provides. It helps us with audits and compliance. We can show the compliance in percentage. We can confidently say that our company or infrastructure is very secure. It has improved our security posture by 30% to 35%. It has reduced our false positives by 30%. It has helped teams collaborate better. The security team manages SentinelOne Singularity Cloud Security, and when it flags vulnerabilities, they are forwarded to DevOps for remediation. Previously, we needed to identify and report the issues, but there would be lapses in communication. Now, there is a centralized dashboard that anyone can look at and see the open issues and work on them.
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Top Industries

By visitors reading reviews
Computer Software Company
11%
Government
8%
Manufacturing Company
8%
Comms Service Provider
7%
Financial Services Firm
14%
Computer Software Company
11%
Manufacturing Company
9%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business17
Midsize Enterprise3
Large Enterprise4
By reviewers
Company SizeCount
Small Business49
Midsize Enterprise22
Large Enterprise55
 

Questions from the Community

What is your experience regarding pricing and costs for NinjaOne?
My experience with pricing, setup cost, and licensing is that I think it is very reasonable for the product that we get.
What needs improvement with NinjaOne?
NinjaOne can be improved by making mobile usage on the system cheaper because it becomes an expensive commodity.
What is your primary use case for NinjaOne?
My main use case for NinjaOne is patching operating systems and applications. I use NinjaOne for patching security vulnerabilities and ensuring that everything is kept up to date on the network for...
What do you like most about PingSafe?
The dashboard gives me an overview of all the things happening in the product, making it one of the tool's best features.
What is your experience regarding pricing and costs for PingSafe?
Regarding the pricing for SentinelOne Singularity Cloud Security, I do not think it is something I can compare.
What needs improvement with PingSafe?
I do not see room for improvement in SentinelOne Singularity Cloud Security. In the future, I would like to see the identity feature with two-factor authentication. It would be good if they could a...
 

Also Known As

No data available
PingSafe
 

Overview

 

Sample Customers

Status Pros, Mitchell and Company
Information Not Available
Find out what your peers are saying about NinjaOne vs. SentinelOne Singularity Cloud Security and other solutions. Updated: March 2026.
885,376 professionals have used our research since 2012.