N-able Passportal Reviews

I have a site license for N-able Passportal which allows my clients to use it. They're able to save any vital information, such as passwords in the solution. They each have their own vault and a company vault they have access to. 

The most valuable features of the N-able Passportal are the password rotations, and the ability to be able to store passwords. You can have it on your phone or your desktop. You're not required to have it only on your desktop computer.

I have used N-able Passportal within the last 12 months.

N-able Passportal can improve the stability because sometimes I can't log in. I had some issues a couple of months ago where I couldn't log in and that was problematic.

The scalability of the N-able Passportal is good.

We make N-able Passportal available to our clients if they want to purchase them.

The whole N-able support factor is good. I haven't had a problem with getting support or help. They take the initiative and ask if we have looked at the knowledge base first. However, if the problem is extremely difficult, they can escalate it to a phone call. I haven't had to go past chat for any of my issues in the past.

The initial setup of the N-able Passportal is straightforward. You have to do onboarding but they don't charge you for it and it's good to go through it.

We maintain N-able Passportal in-house. We do not need any dedicated person to support the solution, it is not difficult. We have administrators that can do it.

The ROI we have received would not be in dollars but in confidence from our clients.

The price of N-able Passportal is approximately $15 for the license.

There are other solutions out there that seem to be a little bit better, but N-able Passportal, it's fairly decent.

I would recommend others try the solution out fully before purchasing it.

I rate N-able Passportal a seven out of ten.

N-able Passportal is used to store your passwords securely.

The most valuable feature of the N-able Passportal is its functionality. You can store your passwords safely, and not just anyone can gain access to them. If you have an onsite system, it can change the password for you on a daily basis. This is a great benefit because you don't have to worry about if the account's breached tomorrow, your pass is going to be changed. It's perfect.

Sometimes accessing the solution is a bit slow, but that could be due to conditions at many different points. However, some issues that do arise are outside of our control.

I have been using N-able Passportal for approximately 18 months.

The stability of the N-able Passportal is good.

In my usage, N-able Passportal has been able to handle everything well.

We have 25 users who have access to the solution.

If there is a need to increase the usage of this solution we will. The usage is based on the needs of our company.

The support we received was not bad.

I rate the support from N-able Passportal a four out of five.

Positive

The initial setup of the N-able Passportal is easy. It took approximately 20 minutes to deploy.

I did the deployment of the solution myself.

I rate N-able Passportal an eight out of ten.