N-able Passportal OverviewUNIXBusinessApplication

N-able Passportal Buyer's Guide

Download the N-able Passportal Buyer's Guide including reviews and more. Updated: May 2023

What is N-able Passportal?

Create and control strong credentials and user access to devices, networks, and applications with the N‑able™ Passportal™ solution. Elevate password and credential management with a solution that helps eliminate guesswork and busy work.

N-able Passportal Video

N-able Passportal Pricing Advice

What users are saying about N-able Passportal pricing:
"The price of N-able Passportal is approximately $15 for the license."

N-able Passportal Reviews

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President at a consultancy with 51-200 employees
Real User
Top 5Leaderboard
Useful password rotations, reliable, but stability could improve
Pros and Cons
  • "The most valuable features of the N-able Passportal are the password rotations, and the ability to be able to store passwords. You can have it on your phone or your desktop. You're not required to have it only on your desktop computer."
  • "N-able Passportal can improve the stability because sometimes I can't log in. I had some issues a couple of months ago where I couldn't log in and that was problematic."

What is our primary use case?

I have a site license for N-able Passportal which allows my clients to use it. They're able to save any vital information, such as passwords in the solution. They each have their own vault and a company vault they have access to. 

What is most valuable?

The most valuable features of the N-able Passportal are the password rotations, and the ability to be able to store passwords. You can have it on your phone or your desktop. You're not required to have it only on your desktop computer.

For how long have I used the solution?

I have used N-able Passportal within the last 12 months.

What do I think about the stability of the solution?

N-able Passportal can improve the stability because sometimes I can't log in. I had some issues a couple of months ago where I couldn't log in and that was problematic.

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What do I think about the scalability of the solution?

The scalability of the N-able Passportal is good.

We make N-able Passportal available to our clients if they want to purchase them.

How are customer service and support?

The whole N-able support factor is good. I haven't had a problem with getting support or help. They take the initiative and ask if we have looked at the knowledge base first. However, if the problem is extremely difficult, they can escalate it to a phone call. I haven't had to go past chat for any of my issues in the past.

How was the initial setup?

The initial setup of the N-able Passportal is straightforward. You have to do onboarding but they don't charge you for it and it's good to go through it.

What about the implementation team?

We maintain N-able Passportal in-house. We do not need any dedicated person to support the solution, it is not difficult. We have administrators that can do it.

What was our ROI?

The ROI we have received would not be in dollars but in confidence from our clients.

What's my experience with pricing, setup cost, and licensing?

The price of N-able Passportal is approximately $15 for the license.

Which other solutions did I evaluate?

There are other solutions out there that seem to be a little bit better, but N-able Passportal, it's fairly decent.

What other advice do I have?

I would recommend others try the solution out fully before purchasing it.

I rate N-able Passportal a seven out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Emil Heinemann - PeerSpot reviewer
IT Manager at Cerberus IT Solutions
Real User
Top 5Leaderboard
Useful daily password changes and scales well
Pros and Cons
  • "The most valuable feature of the N-able Passportal is its functionality. You can store your passwords safely, and not just anyone can gain access to them. If you have an onsite system, it can change the password for you on a daily basis. This is a great benefit because you don't have to worry about if the account's breached tomorrow, your pass is going to be changed. It's perfect."
  • "Sometimes accessing the solution is a bit slow, but that could be due to conditions at many different points. However, some issues that do arise are outside of our control."

What is our primary use case?

N-able Passportal is used to store your passwords securely.

What is most valuable?

The most valuable feature of the N-able Passportal is its functionality. You can store your passwords safely, and not just anyone can gain access to them. If you have an onsite system, it can change the password for you on a daily basis. This is a great benefit because you don't have to worry about if the account's breached tomorrow, your pass is going to be changed. It's perfect.

What needs improvement?

Sometimes accessing the solution is a bit slow, but that could be due to conditions at many different points. However, some issues that do arise are outside of our control.

For how long have I used the solution?

I have been using N-able Passportal for approximately 18 months.

What do I think about the stability of the solution?

The stability of the N-able Passportal is good.

What do I think about the scalability of the solution?

In my usage, N-able Passportal has been able to handle everything well.

We have 25 users who have access to the solution.

If there is a need to increase the usage of this solution we will. The usage is based on the needs of our company.

How are customer service and support?

The support we received was not bad.

I rate the support from N-able Passportal a four out of five.

How would you rate customer service and support?

Positive

How was the initial setup?

The initial setup of the N-able Passportal is easy. It took approximately 20 minutes to deploy.

What about the implementation team?

I did the deployment of the solution myself.

What other advice do I have?

I rate N-able Passportal an eight out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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PeerSpot user