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N-able Passportal vs OpenText Content Manager comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

N-able Passportal
Ranking in Document Management Software
10th
Average Rating
8.4
Reviews Sentiment
6.5
Number of Reviews
4
Ranking in other categories
Enterprise Password Managers (15th)
OpenText Content Manager
Ranking in Document Management Software
6th
Average Rating
7.6
Reviews Sentiment
6.2
Number of Reviews
23
Ranking in other categories
Enterprise Content Management (11th), File Archiving (3rd)
 

Mindshare comparison

As of October 2026, in the Document Management Software category, the mindshare of N-able Passportal is 1.8%, up from 1.0% compared to the previous year. The mindshare of OpenText Content Manager is 6.0%, down from 10.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Document Management Software Mindshare Distribution
ProductMindshare (%)
OpenText Content Manager6.0%
N-able Passportal1.8%
Other92.2%
Document Management Software
 

Featured Reviews

Emil Heinemann - PeerSpot reviewer
IT Manager at Cerberus IT Solutions
Straightforward software saves time with its simplicity and useful password management features
Secure password storage is the primary function of N-able Passportal that works well, and all the other features are add-ons. The best advantages of N-able Passportal are that the software is straightforward and easy to use. The ease of use is a significant benefit for N-able Passportal. If you need a degree to figure out how to do three small functions in your software package, it is not worth it because you will have to spend time figuring out what goes wrong. With how N-able Passportal software works, there is a perception of simplicity and straightforwardness. You do not have to sit and figure out what is happening. This is important because it saves time. You can always get more money and clients, but you can never get more time.
AH
Enterprise Information Manager in Practice at Mannai
Improved content management with good reliability and an easy setup
We are a system integrator. We deal with client requirements to determine the best solutions that should be deployed. Our primary use case for OpenText Content Manager is managing enterprise content, such as documents and emails, as well as engineering document management OpenText Content Manager…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The ROI we have received would not be in dollars but in confidence from our clients."
"Passportal also helps manage assets. You can add information about your infrastructure, like routers, including model numbers, operating systems, expiration dates, and licensing."
"The ease of use is a significant benefit for N-able Passportal; if you need a degree to figure out how to do three small functions in your software package, it is not worth it because you will have to spend time figuring out what goes wrong."
"The most valuable features of the N-able Passportal are the password rotations, and the ability to be able to store passwords. You can have it on your phone or your desktop. You're not required to have it only on your desktop computer."
"The most valuable feature of the N-able Passportal is its functionality. You can store your passwords safely, and not just anyone can gain access to them. If you have an onsite system, it can change the password for you on a daily basis. This is a great benefit because you don't have to worry about if the account's breached tomorrow, your pass is going to be changed. It's perfect."
"The tool's implementation has made life easier for customers. It is sold by SAP. The integration between SAP and the solution is good, making it easy to access the documents. It is widely recognized as a market leader in enterprise document management."
"The product is valuable generally due to its wide use and acceptance in the public sector in my region."
"HPE Content Manager 9, and its predecessors, is an excellent EDRMS with a strong emphasis on record lifecycle and compliance with government standards."
"HPE Content Manager provides organizations with a reliable system for managing massive amounts of information, in a structured, compliant and secure way, with a level of functionality and reliability that I have not seen matched by custom-built or other systems."
"My advice to others is that they cannot go wrong with the solution."
"The product allows us to run our Notice of Destructions seamlessly and produces our annual folders with ease."
"The most valuable feature is the ability to search, sort and retrieve using metadata; in particular, the ability to create custom reports using the print merge functionality as per the requests that are issued from clients."
"This is a wonderful product with many options."
 

Cons

"Sometimes accessing the solution is a bit slow, but that could be due to conditions at many different points. However, some issues that do arise are outside of our control."
"I do not see any return on investment in terms of savings, time saving, or money saving, especially since this economy is struggling."
"I'd like to see the ability to provide both credential management and documentation management for clients. Currently, they only get access to credential management."
"N-able Passportal can improve the stability because sometimes I can't log in. I had some issues a couple of months ago where I couldn't log in and that was problematic."
"Technical support is very frustrating. It is difficult to get a good response from HPE and even more difficult to find anyone that can really help us with the product."
"Pricing is an issue, as it is too expensive."
"Many users have expressed that it is too hard to find what they are looking for."
"We've had it for a year now, and since we started implementation it has been, to say softly, a nightmare."
"Generally speaking, HPE’s support for the product has been weak since the acquisition from TOWER Software."
"Many projects I've worked on encounter issues in production relating to load balancing and throttling where systems cannot cope with the volumes and capacity of transactional processing."
"The product could improve its scalability."
"Microsoft Office disabling the HPE Records Manager integration is an issue."
 

Pricing and Cost Advice

"The price of N-able Passportal is approximately $15 for the license."
"For its value, Passportal's price is affordable."
"I rate the product price an eight or nine on a scale of one to ten, where one is cheap and ten is expensive. The solution is expensive."
"I would suggest that you do a thorough evaluation of all competing products and look for support for these products in your local area."
"The fees incurred are for the licensing and maintenance."
"The solution's licensing cost depends on the customer domain. Though its costs are high, the product is worth the money. You have to pay a one-time cost and support costs."
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915,287 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
No data available
Government
10%
Financial Services Firm
9%
Outsourcing Company
8%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business8
Midsize Enterprise6
Large Enterprise8
 

Questions from the Community

What is your primary use case for N-able Passportal?
I have dealt with N-able Passportal in all three capacities: integrator, consultant, and selling products. I can say that I am a service provider.
What advice do you have for others considering N-able Passportal?
I am still working with N-able Passportal, though I am considering closing down the business due to the poor economic environment in this country. Automated password rotation in N-able Passportal i...
What needs improvement with N-able Passportal?
There are not many areas for improvements with N-able Passportal that come to mind. Regarding N-able Passportal pricing, it can be a bit pricey, which could be an area for improvement.
What is your experience regarding pricing and costs for Micro Focus Content Manager?
Pricing is a disadvantage as it is very expensive, especially in this market.
What needs improvement with Micro Focus Content Manager?
Pricing is an issue, as it is too expensive. Support and services need to be more user-friendly. The support has been slow, and there is room for improvement. Additionally, they could improve build...
What is your primary use case for Micro Focus Content Manager?
We are a system integrator. We deal with client requirements to determine the best solutions that should be deployed. Our primary use case for OpenText Content Manager is managing enterprise conten...
 

Also Known As

No data available
Micro Focus Content Manager, HPE Records Manager, HPE Content Manager
 

Overview

 

Sample Customers

Information Not Available
Missouri State Courts
Find out what your peers are saying about N-able Passportal vs. OpenText Content Manager and other solutions. Updated: September 2026.
915,287 professionals have used our research since 2012.