Idira Identity vs N-able Passportal comparison

Why PeerSpot?

Idira by Palo Alto Networks and N-able are both solutions in the Enterprise Password Managers category. Idira by Palo Alto Networks is ranked #9 with an average rating of 8.4, while N-able is ranked #15 with an average rating of 10.0. Idira by Palo Alto Networks holds a 2.2% mindshare in EPM, compared to N-able’s 1.0% mindshare. Additionally, 96% of Idira by Palo Alto Networks users are willing to recommend the solution, compared to 100% of N-able users who would recommend it.

Idira Identity

Read 29 Idira Identity reviews

10,336 Views
1,447 Comparison Views

96% willing to recommend

N-able Passportal

Read 4 N-able Passportal reviews

1,169 Views
690 Comparison Views

100% willing to recommend

Idira Identity

N-able Passportal

Comparison Buyer's Guide

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Executive SummaryUpdated on Jun 2, 2026

CyberArk Identity and N-able Passportal are prominent competitors in the identity and access management arena. N-able Passportal often edges out its competitors due to a comprehensive feature set, offering distinct value regardless of its higher price point.

Features: CyberArk Identity includes adaptive multi-factor authentication, secure single sign-on, and advanced identity management tools that bolster security and user accessibility. N-able Passportal provides distinguished features such as rotating password management, documentation management, and capability for seamless integration with IT systems, contributing to IT service efficiency and internal system management.

Room for Improvement: CyberArk Identity could enhance its integration capabilities and simplify user activity tracking across integrated applications. Improvements in detailed usage reporting and streamlining complex deployment processes could also be beneficial. For N-able Passportal, increasing flexibility with third-party integrations, enhancing documentation, and improving reporting accuracy would enhance its comprehensive utility further.

Ease of Deployment and Customer Service: N-able Passportal offers streamlined cloud-based deployment, providing efficient onboarding and support, ideal for managed service providers. CyberArk Identity delivers robust support and extensive resources, but its deployment is more complicated, often requiring additional assistance. The straightforward deployment process gives N-able Passportal an advantage in this regard.

Pricing and ROI: CyberArk Identity is recognized for its cost-effectiveness, offering scalable pricing for enterprise needs and contributing to improved security ROI. N-able Passportal, while pricier, ensures ROI through increased operational efficiency. Despite the greater initial cost, N-able Passportal is regarded as achieving a strong ROI due to its impact on IT service operations and delivery.

To learn more, read our detailed Idira Identity vs. N-able Passportal Report (Updated: September 2026).

Buyer's Guide

Idira Identity vs. N-able Passportal

September 2026

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Helped 915,341 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Idira Identity

Ranking in Enterprise Password Managers

9th

Average Rating

8.2

Reviews Sentiment

6.6

Number of Reviews

Ranking in other categories

Authentication Systems (7th), Identity Management (IM) (8th), Authorization Software (2nd), User Entity Behavior Analytics (UEBA) (9th), Access Management (6th), Active Directory Management (6th), Cloud Resource Access Management (3rd), Customer Identity and Access Management (CIAM) (6th)

N-able Passportal

Ranking in Enterprise Password Managers

15th

Average Rating

8.4

Reviews Sentiment

6.5

Number of Reviews

Ranking in other categories

Document Management Software (10th)

Mindshare comparison

As of October 2026, in the Enterprise Password Managers category, the mindshare of Idira Identity is 2.2%, up from 1.2% compared to the previous year. The mindshare of N-able Passportal is 1.0%, up from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Enterprise Password Managers Mindshare Distribution
Product	Mindshare (%)
Idira Identity	2.2%
N-able Passportal	1.0%
Other	96.8%

Enterprise Password Managers

Featured Reviews

Hariharan Thangasamy

Cybersecurity Delivery Analyst at Accenture

Has strengthened privileged access control and improved audit visibility through session monitoring and password rotation

On the identity product side, it is awesome. However, they can improve in the documentation parts. For example, if there is a migration process, I can see the maximum customers are moving from self-hosted to on-premises or from on-premises to the cloud. It would be helpful if they released a generalized document for processes such as migration. A clear overview document would assist us in understanding more about the tool, configurations, and automations to enhance our security. Regarding the initial setup of CyberArk Identity, I faced some challenges. At some points, I could not find proper documentation for deploying, enhancing, or integrating with other components. I could not find the proper documentation in the community portal.

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Emil Heinemann

IT Manager at Cerberus IT Solutions

Straightforward software saves time with its simplicity and useful password management features

Secure password storage is the primary function of N-able Passportal that works well, and all the other features are add-ons. The best advantages of N-able Passportal are that the software is straightforward and easy to use. The ease of use is a significant benefit for N-able Passportal. If you need a degree to figure out how to do three small functions in your software package, it is not worth it because you will have to spend time figuring out what goes wrong. With how N-able Passportal software works, there is a perception of simplicity and straightforwardness. You do not have to sit and figure out what is happening. This is important because it saves time. You can always get more money and clients, but you can never get more time.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"It has aided in troubleshooting by allowing logs to be extracted and sent to a correlation engine, such as QRadar, for notifications or alerts."

"I found the solution to be stable."

"The setup, via cloud, is simple."

"The best features in CyberArk Identity that I appreciate most are the recent updates that have added features in the cloud privilege environment, including Secure Infrastructure Access, Secure Cloud Access, and Secure Web Sessions."

"The features that I personally find most effective in terms of security stem from the fact that it is easy to integrate and also the adoption is faster."

"CyberArk Identity provides identity governance and gives me control over who and how access to environments occurs, offering significant confidentiality in what is accessed."

"The integration capabilities, ability to integrate CyberArk into the overall IBB strategy of our current clients."

"CyberArk Identity's ability to safeguard financial services infrastructure is good."

More Idira Identity pros

"The most valuable feature of the N-able Passportal is its functionality. You can store your passwords safely, and not just anyone can gain access to them. If you have an onsite system, it can change the password for you on a daily basis. This is a great benefit because you don't have to worry about if the account's breached tomorrow, your pass is going to be changed. It's perfect."

"The most valuable features of the N-able Passportal are the password rotations, and the ability to be able to store passwords. You can have it on your phone or your desktop. You're not required to have it only on your desktop computer."

"The ROI we have received would not be in dollars but in confidence from our clients."

"The ease of use is a significant benefit for N-able Passportal; if you need a degree to figure out how to do three small functions in your software package, it is not worth it because you will have to spend time figuring out what goes wrong."

"Passportal also helps manage assets. You can add information about your infrastructure, like routers, including model numbers, operating systems, expiration dates, and licensing."

Cons

"The tool has issues with the third-party SMS gateway. The solution has its own SMS gateway. Integration support is a challenge when we don’t use their SMS gateway. The tool also needs to improve its scalability."

"Some areas experience slowness based on the workload. There's a need to enhance network performance despite the good user experience with access management."

"This solution has MDM (Mobile Device Management) features, but they are weak."

"CyberArk Identity's GUI is an area with certain shortcomings that need improvement."

"I'm not sure what needs improvement. It is a good platform."

"The reporting functionality is somewhat complicated. While I would rate CyberArk Identity and Okta on the same level, Okta's reporting is crisper and clearer."

"The OpenID features could improve in CyberArk Identity."

"There is room for improvement in documentation. The documentation could be more specific about the changes needed to achieve specific goals."

More Idira Identity cons

"N-able Passportal can improve the stability because sometimes I can't log in. I had some issues a couple of months ago where I couldn't log in and that was problematic."

"Sometimes accessing the solution is a bit slow, but that could be due to conditions at many different points. However, some issues that do arise are outside of our control."

"I'd like to see the ability to provide both credential management and documentation management for clients. Currently, they only get access to credential management."

"I do not see any return on investment in terms of savings, time saving, or money saving, especially since this economy is struggling."

Pricing and Cost Advice

"I would rate the tool’s pricing a seven out of ten. The product’s pricing is expensive and is on a yearly basis. You will need to pay around 10,000 GBP for 500 users."

"CyberArk Identity is an expensive solution."

"The solution is cheap and I rate its pricing an eight out of ten."

"We find that the pricing and licensing of this solution is adequate, as compared to the other competitors in the market."

"I think it is a fairly priced tool. I rate the tool between six and seven on a scale of one to ten where one is expensive, and ten is cheap."

"Their pricing is obviously a lot higher than many vendors in the marketplace but their service is also unmatched."

"It's not that affordable compared to Delinea or other products. They're less expensive and allow more customization. For the cost, it is expensive."

"There could be some additional costs apart from the licensing costs of the solution when you want to develop connectors in CyberArk Identity."

More Idira Identity pricing and cost advice

"The price of N-able Passportal is approximately $15 for the license."

"For its value, Passportal's price is affordable."

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Top Industries

By visitors reading reviews

Outsourcing Company

13%

Financial Services Firm

12%

Construction Company

11%

Manufacturing Company

No data available

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	20
Midsize Enterprise	4
Large Enterprise	10

No data available

Questions from the Community

What is your experience regarding pricing and costs for CyberArk Identity?

I am not certain about CyberArk Identity's exact pricing model. For comparison, Okta was around five dollars per user. CyberArk Identity offers good discounts to some clients, which influences thei...

See all answers

What needs improvement with CyberArk Identity?

The area that is missing much is about the reporting part. I would rate Idira Identity in general about eight. It has a good set of features compared to other identity security platforms. It's well...

See all answers

What is your primary use case for CyberArk Identity?

I'm working with on-premises solutions. Back in the time there were no other options. I use multi-factor authentication with Idira Identity. I sell it, I deploy it, so it's something that is really...

See all answers

What is your primary use case for N-able Passportal?

I have dealt with N-able Passportal in all three capacities: integrator, consultant, and selling products. I can say that I am a service provider.

See all answers

What advice do you have for others considering N-able Passportal?

I am still working with N-able Passportal, though I am considering closing down the business due to the poor economic environment in this country. Automated password rotation in N-able Passportal i...

See all answers

What needs improvement with N-able Passportal?

There are not many areas for improvements with N-able Passportal that come to mind. Regarding N-able Passportal pricing, it can be a bit pricey, which could be an area for improvement.

See all answers

Comparisons

SailPoint Identity Security Cloud vs Idira Identity

Compared 5% of the time

Okta Platform vs Idira Identity

Compared 4% of the time

Microsoft Entra ID vs Idira Identity

Compared 4% of the time

1Password Business vs Idira Identity

Compared 3% of the time

Idira Privileged Access Manager vs Idira Identity

Compared 3% of the time

More Idira Identity Competitors

1Password Business vs N-able Passportal

Compared 17% of the time

Alfresco vs N-able Passportal

Compared 11% of the time

NordPass Business - Enterprise vs N-able Passportal

Compared 11% of the time

Keeper Enterprise Password Manager vs N-able Passportal

Compared 10% of the time

Box - Intelligent Content Management vs N-able Passportal

Compared 9% of the time

More N-able Passportal Competitors

Product Reports

Buyer's Guide

Idira Identity

September 2026

Download Idira Identity product report

Buyer's Guide

Document Management Software

September 2026

Download N-able Passportal product report

Also Known As

Idaptive

No data available

Overview

CyberArk Identity is a versatile identity management solution suitable for a wide range of enterprises. It is designed to enhance enterprise security and improve user experience. Its focus on security, compliance, and operational efficiency, combined with positive user feedback, makes it a strong contender in the identity management space.

CyberArk Identity offers a robust suite of features to manage user identities and access privileges. It focuses on securing access to resources across various environments, including cloud and on-premises applications. Its capabilities include single sign-on (SSO), multi-factor authentication (MFA), lifecycle management, and privileged access management. These features are engineered to streamline access control, enhance security, and ensure compliance with regulatory standards.

Single Sign-On (SSO) simplifies user access by providing a single authentication point for multiple applications.
Multi-Factor Authentication (MFA) adds an extra layer of security by requiring additional verification methods.
Lifecycle Management automates user account provisioning and deprovisioning, aligning with HR processes and compliance requirements.
Privileged Access Management secures and monitors access to critical systems and data by privileged users.

According to our user interviews, CyberArk Identity is praised for its reliability and user-friendly interface. IT professionals highlight the ease of integration with existing systems, while business executives appreciate the visibility it provides into access and identity management across the organization. Users also commend the responsive customer support, which is crucial for enterprise-level solutions.

IT Professionals found that CyberArk Identity's focus on multi-layered security significantly reduced the risk of data breaches and unauthorized access. With a centralized dashboard and automation features, you can streamline identity and access management tasks, saving time and reducing complexity. Finally, it helps meet various compliance requirements.

Idira by Palo Alto Networks

N-able Passportal enhances password management by delivering efficient, secure, and automated password protection tailored for IT service providers. It simplifies credential management while maintaining high-level security to protect against unauthorized access.

N-able Passportal serves as a comprehensive platform designed specifically for IT professionals, offering a range of features that streamline password and identity management. Its capabilities enhance security protocols, allowing service providers to safeguard sensitive credentials effectively. With an emphasis on automation, it minimizes manual intervention, reducing errors and improving operational efficiency. Seamless integration with existing systems ensures that N-able Passportal fits smoothly into current workflows.

What are the standout features of N-able Passportal?

Password Management: Centralized control for easy tracking and management of credentials.
Documentation Management: Securely stores and organizes vital information for quick access.
Mobile Accessibility: Provides admins with convenient mobile access to passwords and documentation.
Security Alerts: Notifies users of potential vulnerabilities via timely alerts.
Client Engagement: Streamlines communication and collaboration through efficient client interfaces.

What benefits and ROI should users consider?

Enhanced Security: Protects sensitive information through robust encryption and access controls.
Operational Efficiency: Automates password-related tasks to save time and resources.
Cost Savings: Reduces overhead related to password resets and security breaches.
Increased Productivity: Minimizes downtime by guaranteeing quick, secure access to credentials
Risk Reduction: Proactive management leads to fewer security incidents.

In industries like managed service providers, leveraging N-able Passportal is crucial for optimizing password security protocols, ensuring compliance with regulations, and enhancing service delivery. Its impactful features fit particularly well within technology-focused environments where secure and efficient credential management is paramount.

N-able

Sample Customers

MLB, Citi, Pfizer, SulAmerica, GE Capital, Shiseido

Information Not Available

Buyer's Guide

Idira Identity vs. N-able Passportal

September 2026

Free Report: Idira Identity vs. N-able Passportal

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