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OpenText Functional Testing pros and cons

Vendor: OpenText
4.0 out of 5
Badge Leader

Pros & Cons summary

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Prominent pros & cons

PROS

OpenText Functional Testing has exceptional compatibility with a wide range of products, tools, and technologies, making it versatile for various projects and environments.
Record and playback, along with descriptive programming, are highly valued features, offering ease of use and efficiency in automation.
The integration capabilities with both API and GUI components enhance the software's utility and flexibility.
The ability to automate different applications streamlines day-to-day activities and improves operational efficiency.
OpenText Functional Testing offers high stability and reliability, making it suitable for large enterprises and long-term use.

CONS

OpenText Functional Testing may experience slow performance and high memory usage, especially on virtual servers without sufficient RAM.
There are compatibility issues with certain UI controls, such as Telerik, and limitations in supported programming languages, currently restricted to VBScript.
Integration with CI/CD pipelines and other tools like Selenium needs improvement, and the AI features are limited to web applications, requiring advancements.
The licensing and cost structure of OpenText Functional Testing is considered expensive, leading to resistance from users and organizations.
Support and customer service are reported as inadequate, with delays in issue resolution and response times from technical support.
 

OpenText Functional Testing Pros review quotes

Don Ingerson - PeerSpot reviewer
Sr. QA Automation Engineer at a manufacturing company with 11-50 employees
Sep 29, 2022
With certainty, the best feature of UFT is its compatibility with so many products, tools and technologies. It is a challenge currently to find a single tool on the market besides UFT that will successfully work for so many projects and environments. For example, UFT supports GUI testing of Oracle, PeopleSoft, PowerBuilder, SAP (v7.20), Siebel, Stingray, Terminal Emulator, Putty, and Windows Objects (particularly Dialog Boxes). Furthermore, UFT has the built-in functionality to import Excel input files.
it_user357477 - PeerSpot reviewer
Principal Consultant | Contractor Manager at a insurance company with 10,001+ employees
Aug 25, 2017
The most valuable features for us are the GUI, the easy identification of objects, and folder structure creation.
it_user443127 - PeerSpot reviewer
Project Manager at a tech services company with 1,001-5,000 employees
May 22, 2016
The ease of record and playback as well as descriptive programming are the most valuable features of UFT (QTP).
Learn what your peers think about OpenText Functional Testing. Get advice and tips from experienced pros sharing their opinions. Updated: December 2025.
879,455 professionals have used our research since 2012.
it_user567828 - PeerSpot reviewer
Software Test Leader with 1,001-5,000 employees
Dec 8, 2016
The most valuable feature for me is that it works on multiple platforms and technologies.
it_user671361 - PeerSpot reviewer
Test consultant at a tech services company with 51-200 employees
May 24, 2017
It's not only web-based but also for backend applications; you can also do the integration of the applications.
it_user739548 - PeerSpot reviewer
Qa engineer
Sep 19, 2017
Being able to automate different applications makes day-to-day activities a lot easier.
it_user739557 - PeerSpot reviewer
Director of quality assurance and testing at a insurance company with 1,001-5,000 employees
Sep 19, 2017
I like the fact that we can use LeanFT with our UFT licenses as well.
Paul Grossman - PeerSpot reviewer
Lead QA Engineer at Guaranteed Rate
Oct 10, 2017
Hidden among the kitchen sink of features is a new Data Generation tool called the Test Combinations Generator.
reviewer789918 - PeerSpot reviewer
Consultant
Dec 15, 2017
​Record and Replay to ease onboarding of new users.
it_user809085 - PeerSpot reviewer
AST at a tech services company with 10,001+ employees
Jan 26, 2018
We have used it for the web and Windows-based applications. It is very productive in terms of execution.
 

OpenText Functional Testing Cons review quotes

Don Ingerson - PeerSpot reviewer
Sr. QA Automation Engineer at a manufacturing company with 11-50 employees
Sep 29, 2022
Sometimes it appears that UFT takes a while to open and sometimes will run slower than expected. Also, UFT uses a lot of memory. On this note, if you are running UFT on a virtual server I would add more RAM memory than the minimum requirements especially when using multiple add-ins. HP is pretty good about coming out with new patches to fix known issues and it pays for the user to check for new patches and updates on a regular basis.
it_user357477 - PeerSpot reviewer
Principal Consultant | Contractor Manager at a insurance company with 10,001+ employees
Aug 25, 2017
It doesn't support Telerik UI controls and we are currently looking for a patch for this.
it_user443127 - PeerSpot reviewer
Project Manager at a tech services company with 1,001-5,000 employees
May 22, 2016
The product should evolve to be flexible so one can use any programming language such as Java and C#, and not just VB script.
Learn what your peers think about OpenText Functional Testing. Get advice and tips from experienced pros sharing their opinions. Updated: December 2025.
879,455 professionals have used our research since 2012.
it_user567828 - PeerSpot reviewer
Software Test Leader with 1,001-5,000 employees
Dec 8, 2016
One thing that confused me, and now just mildly irritates me, is that we migrated from QuickTest Pro to HP UFT, Unified Functional Test. After we did the migration, it turned out that we didn't really have Unified Functional Test at all.
it_user671361 - PeerSpot reviewer
Test consultant at a tech services company with 51-200 employees
May 24, 2017
You have to deal with issues such as the firewall and how can the tool talk with the application, i.e., if the application is on a company network and so on. That, of course, is important to figure out.
it_user739548 - PeerSpot reviewer
Qa engineer
Sep 19, 2017
Perhaps more coverage as far as different languages go. I'm talking more about object identification.
it_user739557 - PeerSpot reviewer
Director of quality assurance and testing at a insurance company with 1,001-5,000 employees
Sep 19, 2017
I'd like to see UFT integrated more with some of the open source tools like Selenium, where web is involved.
Paul Grossman - PeerSpot reviewer
Lead QA Engineer at Guaranteed Rate
Oct 10, 2017
Jumping to functions is supported from any Action/BPT Component code, but not from inside a function library where the target function exists in another library file. Workaround: Select search entire project for the function.
reviewer789918 - PeerSpot reviewer
Consultant
Dec 15, 2017
Scripting has become more complex from a maintenance standpoint to support additional browsers.
it_user809085 - PeerSpot reviewer
AST at a tech services company with 10,001+ employees
Jan 26, 2018
Needs to improve the integration with the CI/CD pipeline (VSTS and report generation).