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OpenText Functional Testing pros and cons

Vendor: OpenText
4.0 out of 5
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Pros & Cons summary

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Prominent pros & cons

PROS

OpenText Functional Testing has exceptional compatibility with a wide range of products, tools, and technologies, making it versatile for various projects and environments.
Record and playback, along with descriptive programming, are highly valued features, offering ease of use and efficiency in automation.
The integration capabilities with both API and GUI components enhance the software's utility and flexibility.
The ability to automate different applications streamlines day-to-day activities and improves operational efficiency.
OpenText Functional Testing offers high stability and reliability, making it suitable for large enterprises and long-term use.

CONS

OpenText Functional Testing may experience slow performance and high memory usage, especially on virtual servers without sufficient RAM.
There are compatibility issues with certain UI controls, such as Telerik, and limitations in supported programming languages, currently restricted to VBScript.
Integration with CI/CD pipelines and other tools like Selenium needs improvement, and the AI features are limited to web applications, requiring advancements.
The licensing and cost structure of OpenText Functional Testing is considered expensive, leading to resistance from users and organizations.
Support and customer service are reported as inadequate, with delays in issue resolution and response times from technical support.
 

OpenText Functional Testing Pros review quotes

CT
Jan 20, 2021
For traditional automation, approximately half of our tests end up automated. Therefore, we are saving half the testing time by pushing it off to automation. That gives it an intrinsic benefit of more time for manual testers and business testers to work on possibly more important and interesting things. For some of our applications, they don't just have to do happy path testing anymore, they can go more in-depth and breadth into the process.
Don Ingerson - PeerSpot reviewer
Sep 29, 2022
With certainty, the best feature of UFT is its compatibility with so many products, tools and technologies. It is a challenge currently to find a single tool on the market besides UFT that will successfully work for so many projects and environments. For example, UFT supports GUI testing of Oracle, PeopleSoft, PowerBuilder, SAP (v7.20), Siebel, Stingray, Terminal Emulator, Putty, and Windows Objects (particularly Dialog Boxes). Furthermore, UFT has the built-in functionality to import Excel input files.
TA
Feb 21, 2021
Has improved our organization by allowing us to obtain fast, detailed information about the behavior of our products and to supply this to the customer, enabling us to work together without the need for special programming knowledge.
Learn what your peers think about OpenText Functional Testing. Get advice and tips from experienced pros sharing their opinions. Updated: October 2025.
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Paul Grossman - PeerSpot reviewer
Oct 10, 2017
Hidden among the kitchen sink of features is a new Data Generation tool called the Test Combinations Generator.
Don Ingerson - PeerSpot reviewer
Jun 17, 2025
The best feature of UFT by far is its compatibility with a large variety of products, tools and technologies. It is currently a challenge to find a single tool on the market besides UFT that will successfully automate tests for so many projects and environments.
SwathyBhavani - PeerSpot reviewer
Aug 4, 2022
One advantage of Micro Focus UFT is that it is more compatible with SAP, Desktop ECC SAP, than S/4HANA.
reviewer1507248 - PeerSpot reviewer
Feb 10, 2021
It is easy to automate and new personnel can start learning automation using UFT One. You don't have to learn any scripting.
Vinod-Parmar - PeerSpot reviewer
Jan 29, 2024
My company has not had an issue with OpenText UFT One since we have been using it for the past three to four years.
KK
Aug 21, 2022
I like the Help feature in UFT One. For example, if you are navigating a particular window, where there are different options. One wouldn’t know the purpose of every option, but there is no need to search because that window contains a Help button. If you click on that Help button, it directly navigates to the respective help needed. VBScript is very easy to understand and easy to prepare scripts with minimal learning curve.
VK
Oct 19, 2020
On a scale of one to ten, I would give OpenText UFT One a 10 because it is a reliable product, it works, it's as good or better than similar solutions especially because you get technical support from real people. Additionally, upgrades are always provided on a consistent basis.
 

OpenText Functional Testing Cons review quotes

CT
Jan 20, 2021
Sometimes, the results' file size can be intense. I wish it was a little more compact.
Don Ingerson - PeerSpot reviewer
Sep 29, 2022
Sometimes it appears that UFT takes a while to open and sometimes will run slower than expected. Also, UFT uses a lot of memory. On this note, if you are running UFT on a virtual server I would add more RAM memory than the minimum requirements especially when using multiple add-ins. HP is pretty good about coming out with new patches to fix known issues and it pays for the user to check for new patches and updates on a regular basis.
TA
Feb 21, 2021
There is a lot of room for improvement when it comes to friction-free continuous testing across the software life cycle, as a local installation is required to run UFT.
Learn what your peers think about OpenText Functional Testing. Get advice and tips from experienced pros sharing their opinions. Updated: October 2025.
873,003 professionals have used our research since 2012.
Paul Grossman - PeerSpot reviewer
Oct 10, 2017
Jumping to functions is supported from any Action/BPT Component code, but not from inside a function library where the target function exists in another library file. Workaround: Select search entire project for the function.
Don Ingerson - PeerSpot reviewer
Jun 17, 2025
Sometimes UFT can take a while to open and sometimes will run slower than expected.
SwathyBhavani - PeerSpot reviewer
Aug 4, 2022
I am not sure if they have a vision of how they want to position the leads in the market, because if you look at Tosca, Tosca is one of the automation tools that have a strategy, and it recently updated its strategy with SAP. They are positioning them as a type of continuous testing automation tool. And if you notice Worksoft, particularly the one tool for your enterprise application, your Worksoft is positioning. I am not sure if Micro Focus UFT has a solid strategy in place. They must differentiate themselves so that people recognize Micro Focus UFT for that reason.
reviewer1507248 - PeerSpot reviewer
Feb 10, 2021
[Tech support is] not a 10 because what happens with some of our issues is that we might not get a patch quickly and we have to hold on to an application until we get a proper solution.
Vinod-Parmar - PeerSpot reviewer
Jan 29, 2024
The product wasn't easy for developers to learn and pick up in the area revolving around scripting for automation, and there was a lot of resistance from developers, causing my company to rely on specialist resources.
KK
Aug 21, 2022
UFT has a recording feature. They could make the recording feature window bigger for whatever activities that I am recording. It would improve the user experience if they could create a separate floating panel (or have it automatically show on the side) once the recording starts.
VK
Oct 19, 2020
They need to reduce the cost because it is pretty high. It's approximately $3,000 per user.