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OpenText Real User Monitoring pros and cons

Vendor: OpenText
3.1 out of 5
1,932 followers
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OpenText Real User Monitoring Pros review quotes

BV
Sep 6, 2020
The technical support is good at resolving issues.
MS
Nov 4, 2019
The Real User Monitor, with its transaction and synthetic transaction monitoring, is the typical classic in APM cases when the customer would like to do transaction monitoring. Micro Focus scores better where the underlying infrastructure management is also covered by Micro Focus tools.
CP
Jul 5, 2020
The most valuable feature is application performance monitoring.
Find out what your peers are saying about OpenText, Dynatrace, AppDynamics and others in Application Performance Monitoring (APM) and Observability. Updated: April 2024.
768,578 professionals have used our research since 2012.
FG
Jul 3, 2021
The reporting feature is good for us.
YA
Oct 20, 2022
Real User Monitor has improved our productivity.
KM
Nov 2, 2021
The most useful feature of this solution is tracking. When the application's traffic has been monitored it is taken from that particular application and analyzed. It is then given a live session of that particular user. For example, if you are using your bank application to do some kind of transaction, everything that you do can be tracked by that application.
MG
Dec 8, 2021
Very easy to implement.
 

OpenText Real User Monitoring Cons review quotes

BV
Sep 6, 2020
When we want to monitor our encrypted traffic, this product doesn't work because our cipher is not supported.
MS
Nov 4, 2019
One area to improve is the user interface, of course. The second one is their R&D has virtually stopped building a product roadmap.
CP
Jul 5, 2020
We would like to see support for non-Windows environments.
Find out what your peers are saying about OpenText, Dynatrace, AppDynamics and others in Application Performance Monitoring (APM) and Observability. Updated: April 2024.
768,578 professionals have used our research since 2012.
FG
Jul 3, 2021
This technology is considered to be older.
YA
Oct 20, 2022
Real User Monitor needs to cover more protocols to provide more in-depth information. It could also be better at monitoring voice-related traffic. There is currently no visibility in that channel.
KM
Nov 2, 2021
Everybody is moving away from traffic and installing agents on the application to do the job, but Micro Focus is using traditional ways to collect the traffic. They should change their architecture completely.
MG
Dec 8, 2021
Some issues with login errors.