We performed a comparison between Azure Monitor and OpenText Real User Monitoring based on real PeerSpot user reviews.
Find out what your peers are saying about Datadog, Dynatrace, New Relic and others in Application Performance Monitoring (APM) and Observability."We like this searchability and availability of the data."
"Azure Monitor is really just a source for Dynatrace. It's just collecting data and monitoring the environment and the infrastructure. It is fairly good at that."
"Technical support is helpful."
"Azure Monitor is very stable."
"Recently, they have improved their integration with other resources, so we get even more robust data."
"The tool's most valuable feature is the alert system, which can be set according to our metrics. The integration is smooth."
"Azure Monitor gives us the observability to check everything that we have in the cloud."
"Good load and metrics gathering and very good analysis."
"The most valuable feature is application performance monitoring."
"Very easy to implement."
"The Real User Monitor, with its transaction and synthetic transaction monitoring, is the typical classic in APM cases when the customer would like to do transaction monitoring. Micro Focus scores better where the underlying infrastructure management is also covered by Micro Focus tools."
"The technical support is good at resolving issues."
"The reporting feature is good for us."
"The most useful feature of this solution is tracking. When the application's traffic has been monitored it is taken from that particular application and analyzed. It is then given a live session of that particular user. For example, if you are using your bank application to do some kind of transaction, everything that you do can be tracked by that application."
"Real User Monitor has improved our productivity."
"The solution's monitoring feature has limitations for analyzing multiple metrics."
"The price could be lower but it is not a must."
"This solution has fewer features than some of its competitors, so adding more features to it would make it better."
"I need connectivity with cost management."
"This solution could be improved with more out-of-the-box functionalities and artificial intelligence to complete event correlation."
"They need to work with other cloud providers - not just Azure."
"The length of latency is terrible and needs to be improved."
"The scalability could be improved as there are some limitations."
"We would like to see support for non-Windows environments."
"Everybody is moving away from traffic and installing agents on the application to do the job, but Micro Focus is using traditional ways to collect the traffic. They should change their architecture completely."
"This technology is considered to be older."
"One area to improve is the user interface, of course. The second one is their R&D has virtually stopped building a product roadmap."
"Real User Monitor needs to cover more protocols to provide more in-depth information. It could also be better at monitoring voice-related traffic. There is currently no visibility in that channel."
"When we want to monitor our encrypted traffic, this product doesn't work because our cipher is not supported."
"Some issues with login errors."
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Azure Monitor is ranked 4th in Application Performance Monitoring (APM) and Observability with 44 reviews while OpenText Real User Monitoring is ranked 46th in Application Performance Monitoring (APM) and Observability with 8 reviews. Azure Monitor is rated 7.6, while OpenText Real User Monitoring is rated 6.2. The top reviewer of Azure Monitor writes "A powerful Kusto query language but the alerting mechanism needs improvement". On the other hand, the top reviewer of OpenText Real User Monitoring writes "The reports and metrics we collect help us to improve our services". Azure Monitor is most compared with Datadog, Dynatrace, Prometheus, Sentry and Grafana, whereas OpenText Real User Monitoring is most compared with AppDynamics, Dynatrace, Honeycomb.io and VMware Aria Operations for Applications.
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