OpenText Real User Monitoring and WhatsUp Gold compete in the network monitoring market. WhatsUp Gold has the upper hand due to its extensive monitoring functionalities, superior deployment, reliable customer service, and competitive pricing.
What features are offered by OpenText Real User Monitoring in comparison to WhatsUp Gold?OpenText Real User Monitoring offers comprehensive real-time data analysis, user experience insights, and detailed analytics. WhatsUp Gold provides robust network monitoring capabilities, a versatile alerts system, and extensive monitoring functionalities.
What areas of improvement can be found in OpenText Real User Monitoring in comparison to WhatsUp Gold?OpenText Real User Monitoring could improve its alert system, provide better integration with other tools, and customer service. WhatsUp Gold could enhance its scalability, support for larger networks, and integration capabilities.
How is the ease of deployment and customer service of OpenText Real User Monitoring in comparison to WhatsUp Gold?OpenText Real User Monitoring is noted for its straightforward deployment with mixed feedback on customer service responsiveness. WhatsUp Gold is praised for a smooth deployment process and reliable customer service.
What setup costs and ROI can be seen with OpenText Real User Monitoring in comparison to WhatsUp Gold?OpenText Real User Monitoring users report higher setup costs but commend the product for substantial ROI through detailed analytics. WhatsUp Gold is recognized for its cost-effectiveness and quick ROI, providing value at a competitive price.
| Product | Market Share (%) |
|---|---|
| WhatsUp Gold | 0.8% |
| OpenText Real User Monitoring | 0.6% |
| Other | 98.6% |
| Company Size | Count |
|---|---|
| Small Business | 2 |
| Midsize Enterprise | 3 |
| Large Enterprise | 7 |
| Company Size | Count |
|---|---|
| Small Business | 9 |
| Midsize Enterprise | 5 |
| Large Enterprise | 14 |
Real User Monitoring (RUM) an End user monitoring that gives you visibility into user behavior for fast, targeted problem resolution. It monitors the performance and availability of business-critical application services for all users at all locations all the time. It automatically discovers underlying infrastructure and classifies user actions - giving you instant visibility into session and whole service health over web, cloud, and mobile user experience. It allows you to trace user experience across tiers, capture live sessions, see where customers clicked, measure response times, and see pages that caused problems. And you can easily capture and replay user sessions to create test scripts that reflect real user behavior. All this data gives you new ability to analyze which application transactions your users are performing and what application response they are experiencing. RUM currently supports over 20 application protocols and applications such as SAP, Citrix, and native mobile application monitoring on Android.
Explore and manage your entire network infrastructure effortlessly with WhatsUp Gold's robust layer 2/3 discovery, creating a detailed interactive map from the edge to the cloud. Monitor devices, wireless controllers, servers, virtual machines, applications, and traffic flows across various environments. Real-time alerts ensure optimal performance, allowing you to meet or exceed SLAs. The platform offers customizable maps, dashboards, and alerts for easy network management. Quickly resolve issues with intuitive workflows, reducing Mean Time to Resolution (MTTR). WhatsUp Gold's integrated log management provides easy visibility and control of device log data, allowing monitoring, filtering, searching, and alerting on syslogs or Windows logs. Archive logs to comply with regulatory requirements and preserve historical data, all through a user-friendly interface. Streamline network monitoring and issue resolution with WhatsUp Gold, making network management efficient and hassle-free.
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