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Coralogix vs OpenText Real User Monitoring comparison

Coralogix and OpenText are both solutions in the Application Performance Monitoring (APM) and Observability category. Coralogix is ranked #20 with an average rating of 8.2, while OpenText is ranked #47 with an average rating of 7.7. Coralogix holds a 1.0% mindshare in APM, compared to OpenText’s 0.2% mindshare. Additionally, 92% of Coralogix users are willing to recommend the solution, compared to 58% of OpenText users who would recommend it.
Coralogix
Read 11 Coralogix reviews
  • 1,551 Views
  • 694 Comparison Views
92% willing to recommend
OpenText Real User Monitoring
Read 11 OpenText Real User Monitoring reviews
  • 447 Views
  • 247 Comparison Views
58% willing to recommend
 

Comparison Buyer's Guide

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Executive SummaryUpdated on Jul 24, 2024

OpenText Real User Monitoring and Coralogix both compete in the real user monitoring and log management category. Coralogix seems to have the upper hand due to its feature set and value proposition, despite OpenText's competitive pricing and support.

What features are offered by OpenText Real User Monitoring in comparison to Coralogix?

OpenText Real User Monitoring offers robust monitoring capabilities, real-time data analytics, and in-depth reporting. Coralogix provides high customizability, advanced anomaly detection, and seamless integrations.

What areas of improvement can be found in OpenText Real User Monitoring in comparison to Coralogix?

Users suggest OpenText Real User Monitoring could enhance its alerting capabilities and improve its data visualization options. Coralogix users recommend better documentation and a more intuitive setup process.

How is the ease of deployment and customer service of OpenText Real User Monitoring in comparison to Coralogix?

OpenText Real User Monitoring is praised for its straightforward deployment and responsive customer support. Coralogix also receives positive feedback for deployment ease but has even higher marks for its exemplary customer service and support responsiveness.

What setup costs and ROI can be seen with OpenText Real User Monitoring in comparison to Coralogix?

OpenText Real User Monitoring is often seen as cost-effective but requires a higher initial investment. Coralogix, though perceived as more expensive, justifies its price through superior functionality and user satisfaction, translating to better ROI.

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To learn more, read our detailed Coralogix vs. OpenText Real User Monitoring Report (Updated: June 2025).
Buyer's Guide
Coralogix vs. OpenText Real User Monitoring
June 2025
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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Coralogix
Ranking in Application Performance Monitoring (APM) and Observability
20th
Average Rating
8.2
Reviews Sentiment
7.0
Number of Reviews
11
Ranking in other categories
Log Management (19th), Security Information and Event Management (SIEM) (22nd), API Management (16th), Streaming Analytics (12th), Anomaly Detection Tools (1st)
OpenText Real User Monitoring
Ranking in Application Performance Monitoring (APM) and Observability
47th
Average Rating
6.6
Reviews Sentiment
6.4
Number of Reviews
11
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of June 2025, in the Application Performance Monitoring (APM) and Observability category, the mindshare of Coralogix is 1.0%, up from 0.6% compared to the previous year. The mindshare of OpenText Real User Monitoring is 0.2%, down from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Application Performance Monitoring (APM) and Observability
 

Featured Reviews

reviewer1915599 - PeerSpot reviewer
Good capabilities, has a helpful interface and is straightforward to set up
We have asked for a couple of features from the company already. What typically happens is a lot of people - and developers are one of the biggest consumers of this product - go to this product to optimize their investigation process and specific configurations. That increases our data flow at times, so the cost changes. And a lot of changes happen due to that. We have asked the company to auto-revert the changes after a while so that the system works typically. We want it to work at what it is expected to work at and not really based on the updated configuration which one developer has decided to change.
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Aphiwat Leetavorn. - PeerSpot reviewer
Offers back-end monitoring, so it can analyze user experience but when customers change the software or version, this tool is quite sensitive
Real User Monitoring tools help proactively identify problems before they become critical by monitoring thresholds. There is a threshold and an SOA threshold. For example, it starts to go yellow, and if it becomes red, the system will crash. When it starts to become yellow (Threshold Approaching), we have to resolve it. This is the same case where we'll know what happened before it's too late. So we can make an early decision to prevent it, maybe by kicking some users off the system before it crashes.
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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Numerous data monitoring tools are available, but Coralogix somehow fine-tunes our policies and effectively supports our teams."
"The solution offers very good convenience filtering."
"For now, we have not experienced any stability issues."
"The solution is easy to use and to start with."
"The log monitoring is good, and the dashboards that we create are beneficial."
"The most valuable feature of Coralogix is that it is a very good vendor for metrics."
"The overall stability and reliability of Coralogix are excellent, and I rarely encounter issues."
"The best feature of this solution allows us to correlate logs, metrics and traces."
More Coralogix pros
"The Real User Monitor, with its transaction and synthetic transaction monitoring, is the typical classic in APM cases when the customer would like to do transaction monitoring. Micro Focus scores better where the underlying infrastructure management is also covered by Micro Focus tools."
"The technical support is good at resolving issues."
"It offers near-real-time analytics, which is helpful."
"Real User Monitoring tools help proactively identify problems before they become critical by monitoring thresholds. There is a threshold and an SOA threshold."
"Real User Monitor has improved our productivity."
"Very easy to implement."
"With the solution, you can easily access any issues in your infrastructure."
"The most valuable feature is application performance monitoring."
More OpenText Real User Monitoring pros
 

Cons

"It would be helpful if Coralogix could integrate the main modules that any organization requires into a single subscription."
"The user interface is not intuitive, especially when first onboarding, and improvements could be made here."
"Maybe they could make it more user-friendly."
"We want it to work at what it is expected to work at and not really based on the updated configuration which one developer has decided to change."
"Coralogix should have some AI capabilities to auto-detect anomalies and provide suggestions."
"The customizable dashboards haven't really helped with my company's efficiency at all, and I think there's room for improvement."
"The features we were missing in the past were related to the way we see our metrics and aggregate our data."
"The documentation of the tool could be improved"
More Coralogix cons
"The product needs more R&D to make it easier and more compatible with other software."
"We would like to see support for non-Windows environments."
"Real User Monitor needs to cover more protocols to provide more in-depth information. It could also be better at monitoring voice-related traffic. There is currently no visibility in that channel."
"When we want to monitor our encrypted traffic, this product doesn't work because our cipher is not supported."
"One area to improve is the user interface, of course. The second one is their R&D has virtually stopped building a product roadmap."
"Customer support needs to improve by bringing in more people who are knowledgeable about the tool, as there are very few left."
"The diagnostics perspective, particularly in terms of the root cause analysis of failures, should be improved."
"This technology is considered to be older."
More OpenText Real User Monitoring cons
 

Pricing and Cost Advice

"Currently, we are at a very minimal cost, which is around $400 per month since we have reduced our usage. Initially, we were at $900 per month."
"The platform has a reasonable cost. I rate the pricing a three out of ten."
"We are paying roughly $5,000 a month."
"The cost of the solution is per volume of data ingested."
"The price is approximately €30,000 ($35,500 USD) for the enterprise edition."
"If I compare with other vendors, other vendors are more expensive"
"Not expensive."
"Compared to other tools, OpenText Real User Monitoring is an expensive solution."
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Top Industries

By visitors reading reviews
Computer Software Company
13%
Financial Services Firm
11%
Manufacturing Company
8%
Healthcare Company
8%
Financial Services Firm
28%
Government
9%
Real Estate/Law Firm
8%
Energy/Utilities Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Coralogix?
Numerous data monitoring tools are available, but Coralogix somehow fine-tunes our policies and effectively supports our teams.
See all answers
What is your experience regarding pricing and costs for Coralogix?
The pricing is expensive. We need to reduce logs to manage costs. Despite the expense, I believe it is worth the money to have Coralogix as a tool.
See all answers
What needs improvement with Coralogix?
Change might not be the correct word, but with every service, there is always room to improve. They are improving their services daily and deploy new features. When we had missing features that we ...
See all answers
What needs improvement with Micro Focus Real User Monitor?
The diagnostics perspective, particularly in terms of the root cause analysis of failures, should be improved. There needs to be more development in this area, as the support and the number of peop...
See all answers
What is your primary use case for Micro Focus Real User Monitor?
The use case is about user-level monitoring and the availability of a service for a user. It's about whether the service is available, its performance, and the type of errors a user is receiving, f...
See all answers
What advice do you have for others considering Micro Focus Real User Monitor?
I rate the solution as nine. It is a good product. Everyone should have it as it is essential today, but choose the vendor accordingly. I'd rate the solution nine out of ten.
See all answers
 

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More OpenText Real User Monitoring Competitors
 

Product Reports

Buyer's Guide
Coralogix
June 2025
Coralogix reportDownload Coralogix product report
Buyer's Guide
OpenText Real User Monitoring
May 2025
OpenText Real User Monitoring reportDownload OpenText Real User Monitoring product report
 

Also Known As

No data available
Micro Focus Real User Monitor, Micro Focus RUM, HPE RUM
 

Overview

Coralogix is a stateful streaming data platform that provides real-time insights and long-term trend analysis with no reliance on storage or indexing, solving the monitoring challenges of data growth in large-scale systems.

Ingest log, metric, and security data from any source for a single, centralized platform to monitor and alert on your applications. As data is ingested, Coralogix instantly narrows millions of events down to common patterns for deeper insights and faster troubleshooting. Proactive data storage optimization enables up to 70% savings on monitoring costs with better performance.

Coralogix

Real User Monitoring (RUM) an End user monitoring that gives you visibility into user behavior for fast, targeted problem resolution. It monitors the performance and availability of business-critical application services for all users at all locations all the time. It automatically discovers underlying infrastructure and classifies user actions - giving you instant visibility into session and whole service health over web, cloud, and mobile user experience. It allows you to trace user experience across tiers, capture live sessions, see where customers clicked, measure response times, and see pages that caused problems. And you can easily capture and replay user sessions to create test scripts that reflect real user behavior. All this data gives you new ability to analyze which application transactions your users are performing and what application response they are experiencing. RUM currently supports over 20 application protocols and applications such as SAP, Citrix, and native mobile application monitoring on Android.

OpenText
 

Sample Customers

Payoneer, AGS, Monday.com, Capgemini
Avea, Maccabi Healthcare Services, TEB
Buyer's Guide
Coralogix vs. OpenText Real User Monitoring
June 2025
Free Report: Coralogix vs. OpenText Real User Monitoring
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