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Coralogix vs OpenText Real User Monitoring comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jul 24, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Coralogix
Ranking in Application Performance Monitoring (APM) and Observability
22nd
Average Rating
8.2
Reviews Sentiment
7.0
Number of Reviews
11
Ranking in other categories
Log Management (21st), Security Information and Event Management (SIEM) (23rd), API Management (16th), Streaming Analytics (13th), Anomaly Detection Tools (1st)
OpenText Real User Monitoring
Ranking in Application Performance Monitoring (APM) and Observability
45th
Average Rating
6.6
Reviews Sentiment
6.4
Number of Reviews
11
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of August 2025, in the Application Performance Monitoring (APM) and Observability category, the mindshare of Coralogix is 1.1%, up from 0.6% compared to the previous year. The mindshare of OpenText Real User Monitoring is 0.2%, down from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Application Performance Monitoring (APM) and Observability
 

Featured Reviews

Jorge Florez - PeerSpot reviewer
SaaS platform used by developers to store and conveniently search for logs
If a company has the budget and the log service is critical for them, I would say use Coralogix. It is a very good service for that. I would rate Coralogix an eight out of ten. It is an excellent service for storing logs for a long time. The capacity is unlimited for unindexed logs. The cost model is also very efficient because you pay for the ingested data per month. This can be compared to a solution like New Relic where you have to pay it upfront and cannot limit the data ingestion. Coralogix provides an easy way to search for logs and to visualize them. This a great feature because developers are constantly looking for or browsing logs.
Aphiwat Leetavorn. - PeerSpot reviewer
Offers back-end monitoring, so it can analyze user experience but when customers change the software or version, this tool is quite sensitive
Real User Monitoring tools help proactively identify problems before they become critical by monitoring thresholds. There is a threshold and an SOA threshold. For example, it starts to go yellow, and if it becomes red, the system will crash. When it starts to become yellow (Threshold Approaching), we have to resolve it. This is the same case where we'll know what happened before it's too late. So we can make an early decision to prevent it, maybe by kicking some users off the system before it crashes.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"A non-tech person can easily get used to it."
"For now, we have not experienced any stability issues."
"Coralogix scales well, and I will rate it nine out of ten."
"The most valuable feature of Coralogix is that it is a very good vendor for metrics."
"The solution is easy to use and to start with."
"The initial setup is straightforward."
"The overall stability and reliability of Coralogix are excellent, and I rarely encounter issues."
"The solution offers very good convenience filtering."
"Real User Monitor has improved our productivity."
"The reporting feature is good for us."
"It offers near-real-time analytics, which is helpful."
"Very easy to implement."
"It is a good product."
"Real User Monitoring tools help proactively identify problems before they become critical by monitoring thresholds. There is a threshold and an SOA threshold."
"With the solution, you can easily access any issues in your infrastructure."
"The technical support is good at resolving issues."
 

Cons

"From my experience, Coralogix has horrible Terraform providers."
"The user interface could be more intuitive and explanatory."
"It would be helpful if Coralogix could integrate the main modules that any organization requires into a single subscription."
"The customizable dashboards haven't really helped with my company's efficiency at all, and I think there's room for improvement."
"Coralogix should have some AI capabilities to auto-detect anomalies and provide suggestions. The increasing volume of data and the resulting bandwidth charges are concerns."
"The documentation of the tool could be improved"
"Coralogix should have some AI capabilities to auto-detect anomalies and provide suggestions."
"The features we were missing in the past were related to the way we see our metrics and aggregate our data."
"When we want to monitor our encrypted traffic, this product doesn't work because our cipher is not supported."
"We would like to see support for non-Windows environments."
"The diagnostics perspective, particularly in terms of the root cause analysis of failures, should be improved."
"Everybody is moving away from traffic and installing agents on the application to do the job, but Micro Focus is using traditional ways to collect the traffic. They should change their architecture completely."
"Real User Monitor needs to cover more protocols to provide more in-depth information. It could also be better at monitoring voice-related traffic. There is currently no visibility in that channel."
"This technology is considered to be older."
"Customer support needs to improve by bringing in more people who are knowledgeable about the tool, as there are very few left."
"The solution's technical support presents a lot of issues with too many delays."
 

Pricing and Cost Advice

"We are paying roughly $5,000 a month."
"The cost of the solution is per volume of data ingested."
"The platform has a reasonable cost. I rate the pricing a three out of ten."
"Currently, we are at a very minimal cost, which is around $400 per month since we have reduced our usage. Initially, we were at $900 per month."
"If I compare with other vendors, other vendors are more expensive"
"Not expensive."
"The price is approximately €30,000 ($35,500 USD) for the enterprise edition."
"Compared to other tools, OpenText Real User Monitoring is an expensive solution."
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Top Industries

By visitors reading reviews
Financial Services Firm
11%
Computer Software Company
11%
Manufacturing Company
8%
Healthcare Company
7%
Government
10%
Manufacturing Company
10%
Performing Arts
9%
Energy/Utilities Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Coralogix?
Numerous data monitoring tools are available, but Coralogix somehow fine-tunes our policies and effectively supports our teams.
What is your experience regarding pricing and costs for Coralogix?
The pricing is expensive. We need to reduce logs to manage costs. Despite the expense, I believe it is worth the money to have Coralogix as a tool.
What needs improvement with Coralogix?
Change might not be the correct word, but with every service, there is always room to improve. They are improving their services daily and deploy new features. When we had missing features that we ...
What needs improvement with Micro Focus Real User Monitor?
The diagnostics perspective, particularly in terms of the root cause analysis of failures, should be improved. There needs to be more development in this area, as the support and the number of peop...
What is your primary use case for Micro Focus Real User Monitor?
The use case is about user-level monitoring and the availability of a service for a user. It's about whether the service is available, its performance, and the type of errors a user is receiving, f...
What advice do you have for others considering Micro Focus Real User Monitor?
I rate the solution as nine. It is a good product. Everyone should have it as it is essential today, but choose the vendor accordingly. I'd rate the solution nine out of ten.
 

Also Known As

No data available
Micro Focus Real User Monitor, Micro Focus RUM, HPE RUM
 

Overview

 

Sample Customers

Payoneer, AGS, Monday.com, Capgemini
Avea, Maccabi Healthcare Services, TEB
Find out what your peers are saying about Coralogix vs. OpenText Real User Monitoring and other solutions. Updated: July 2025.
865,384 professionals have used our research since 2012.