We performed a comparison between Grafana and OpenText Real User Monitoring based on real PeerSpot user reviews.
Find out in this report how the two Application Performance Monitoring (APM) and Observability solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Great capacity planning and the solution has a great GUI."
"Grafana's built-in integration with third-party tools, databases, and MQs is an amazing feature."
"The most important feature of Grafana is its alarm formatting capability."
"Collaboration: Shares data and dashboards across teams."
"Grafana is able to connect with multiple data sources, unlike Elasticsearch."
"Compatibility with Prometheus databases and the Spring Boot application make it the first choice when moving toward an SRE model."
"Provides good dashboard visualization."
"We can write queries in different languages, which is beneficial for visualization."
"The Real User Monitor, with its transaction and synthetic transaction monitoring, is the typical classic in APM cases when the customer would like to do transaction monitoring. Micro Focus scores better where the underlying infrastructure management is also covered by Micro Focus tools."
"The reporting feature is good for us."
"Real User Monitor has improved our productivity."
"The most useful feature of this solution is tracking. When the application's traffic has been monitored it is taken from that particular application and analyzed. It is then given a live session of that particular user. For example, if you are using your bank application to do some kind of transaction, everything that you do can be tracked by that application."
"The most valuable feature is application performance monitoring."
"Very easy to implement."
"The technical support is good at resolving issues."
"Writing queries can be a bit difficult because the syntax must be maintained."
"It is limited on the reporting type supported, which is important for managerial-level officers who want reports that are either general or specific."
"If there was an issue on one node, we couldn't drill down and see all the issues on other nodes."
"Grafana doesn't provide anything for reporting."
"I had issues with the solution's configuration part."
"More dashboard is required, out-of-the-box, for OpenNMS."
"The service dashboard is very hard and needs improvement."
"The documentation or training provided by Grafana is limited compared to its competitors, like Splunk."
"Everybody is moving away from traffic and installing agents on the application to do the job, but Micro Focus is using traditional ways to collect the traffic. They should change their architecture completely."
"Some issues with login errors."
"We would like to see support for non-Windows environments."
"This technology is considered to be older."
"When we want to monitor our encrypted traffic, this product doesn't work because our cipher is not supported."
"Real User Monitor needs to cover more protocols to provide more in-depth information. It could also be better at monitoring voice-related traffic. There is currently no visibility in that channel."
"One area to improve is the user interface, of course. The second one is their R&D has virtually stopped building a product roadmap."
More OpenText Real User Monitoring Pricing and Cost Advice →
Grafana is ranked 6th in Application Performance Monitoring (APM) and Observability with 39 reviews while OpenText Real User Monitoring is ranked 46th in Application Performance Monitoring (APM) and Observability with 8 reviews. Grafana is rated 8.0, while OpenText Real User Monitoring is rated 6.2. The top reviewer of Grafana writes "Agent-free with great dashboards and an active community". On the other hand, the top reviewer of OpenText Real User Monitoring writes "The reports and metrics we collect help us to improve our services". Grafana is most compared with New Relic, Azure Monitor, Sentry, Dynatrace and Elastic Observability, whereas OpenText Real User Monitoring is most compared with AppDynamics, Dynatrace, Honeycomb.io and VMware Aria Operations for Applications. See our Grafana vs. OpenText Real User Monitoring report.
See our list of best Application Performance Monitoring (APM) and Observability vendors.
We monitor all Application Performance Monitoring (APM) and Observability reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
