OpenText Real User Monitoring vs Snyk comparison

OpenText Real User Monitoring

Read 49 Snyk reviews

19,965 Views
399 Comparison Views

100% willing to recommend

Comparison Buyer's Guide

Download the report

Executive SummaryUpdated on Oct 9, 2025

OpenText Real User Monitoring and Snyk are designed for different objectives within the tech industry, focusing on user experience and security, respectively. OpenText offers an edge with its cost-effectiveness and service orientation, while Snyk is favored for its advanced security features that cater to developer environments.

Features: OpenText Real User Monitoring provides comprehensive real-time user data analytics, detailed performance metrics analysis, and insights to enhance end-user experiences. Snyk includes vulnerability scanning, detailed vulnerability analysis, and robust integration capabilities with source control and CI systems, emphasizing its strength in ensuring software security.

Room for Improvement: OpenText could improve by offering more flexible customization options and better data visualization tools to enhance user insights and reporting. It could also broaden its integration capabilities with third-party tools. Snyk could expand its vulnerability database to include more comprehensive coverage of lesser-known libraries and reduce the rate of false positives. Additionally, improvements in user interface intuitiveness and lowering on-premises deployment costs would increase its usability.

Ease of Deployment and Customer Service: OpenText Real User Monitoring is appreciated for its straightforward deployment and consistently responsive customer service, aiding seamless system integration. Snyk also offers easy deployment with robust support for troubleshooting and security guidance, although OpenText's superior customer interaction offers a slight advantage in overall customer experience.

Pricing and ROI: OpenText Real User Monitoring is valued for its reasonable pricing and strong ROI thanks to actionable insights. Snyk has a higher upfront cost due to its specialized features but delivers significant long-term ROI for those emphasizing code security. OpenText is attractive to cost-sensitive businesses, while Snyk appeals to those focusing on security-first solutions.

To learn more, read our detailed Application Performance Monitoring (APM) and Observability Report (Updated: September 2025).

Application Performance Monitoring (APM) and Observability

Download the complete report

Helped 869,760 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

OpenText Real User Monitoring

Ranking in Application Performance Monitoring (APM) and Observability

45th

Average Rating

6.6

Reviews Sentiment

6.4

Number of Reviews

Ranking in other categories

No ranking in other categories

Snyk

Ranking in Application Performance Monitoring (APM) and Observability

18th

Average Rating

8.0

Reviews Sentiment

7.3

Number of Reviews

Ranking in other categories

Application Security Tools (6th), Static Application Security Testing (SAST) (8th), GRC (5th), Cloud Management (14th), Vulnerability Management (14th), Container Security (6th), Software Composition Analysis (SCA) (1st), Software Development Analytics (2nd), Cloud Security Posture Management (CSPM) (15th), DevSecOps (2nd), Application Security Posture Management (ASPM) (2nd)

Mindshare comparison

As of October 2025, in the Application Performance Monitoring (APM) and Observability category, the mindshare of OpenText Real User Monitoring is 0.4%, up from 0.2% compared to the previous year. The mindshare of Snyk is 0.3%, up from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Application Performance Monitoring (APM) and Observability Market Share Distribution
Product	Market Share (%)
Snyk	0.3%
OpenText Real User Monitoring	0.4%
Other	99.3%

Application Performance Monitoring (APM) and Observability

Featured Reviews

Aphiwat Leetavorn.

CTO at Marco Technology

Offers back-end monitoring, so it can analyze user experience but when customers change the software or version, this tool is quite sensitive

Real User Monitoring tools help proactively identify problems before they become critical by monitoring thresholds. There is a threshold and an SOA threshold. For example, it starts to go yellow, and if it becomes red, the system will crash. When it starts to become yellow (Threshold Approaching), we have to resolve it. This is the same case where we'll know what happened before it's too late. So we can make an early decision to prevent it, maybe by kicking some users off the system before it crashes.

Read full review

meetharoon

CEO at a computer software company with 10,001+ employees

Affordable tool boosts code scanning efficiency but faces integration hurdles

I lead a code security practice for our organization. We integrated Snyk into our GitHub, using CLI to automatically scan codebases and identify issues. We are a large organization with three independent entities, consolidating Snyk across all entities. We also provide access through numerous…

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The most valuable feature is application performance monitoring."

"The reporting feature is good for us."

"The Real User Monitor, with its transaction and synthetic transaction monitoring, is the typical classic in APM cases when the customer would like to do transaction monitoring. Micro Focus scores better where the underlying infrastructure management is also covered by Micro Focus tools."

"Very easy to implement."

"Real User Monitoring tools help proactively identify problems before they become critical by monitoring thresholds. There is a threshold and an SOA threshold."

"The technical support is good at resolving issues."

"It is a good product."

"Real User Monitor has improved our productivity."

More OpenText Real User Monitoring pros

"The best feature of Snyk is the integration with our ticketing system, which is Jira."

"The most effective feature in securing project dependencies stems from its ability to highlight security vulnerabilities."

"They evolved their maturity because they could find the vulnerabilities before the pipeline runs."

"I am impressed with the product's security vulnerability detection. My peers in security are praising the tool for its accuracy to detect security vulnerabilities. The product is very easy to onboard. It doesn't require a lot of preparation or prerequisites. It's a bit of a plug-and-play as long as you're using a package manager or for example, you are using a GitHub repository. And that is an advantage for this tool because developers don't want to add more tools to what they're currently using."

"We use Snyk to check vulnerabilities and rectify potential leaks in GitHub."

"It is a stable solution. Stability-wise, I rate the solution a ten out of ten."

"Snyk is a good and scalable tool."

"It's very easy for developers to use. Onboarding was an easy process for all of the developers within the company. After a quick, half-an-hour to an hour session, they were fully using it on their own. It's very straightforward. Usability is definitely a 10 out of 10."

More Snyk pros

Cons

"The product needs more R&D to make it easier and more compatible with other software."

"We would like to see support for non-Windows environments."

"The diagnostics perspective, particularly in terms of the root cause analysis of failures, should be improved."

"Customer support needs to improve by bringing in more people who are knowledgeable about the tool, as there are very few left."

"This technology is considered to be older."

"Real User Monitor needs to cover more protocols to provide more in-depth information. It could also be better at monitoring voice-related traffic. There is currently no visibility in that channel."

"Everybody is moving away from traffic and installing agents on the application to do the job, but Micro Focus is using traditional ways to collect the traffic. They should change their architecture completely."

"When we want to monitor our encrypted traffic, this product doesn't work because our cipher is not supported."

More OpenText Real User Monitoring cons

"We have to integrate with their database, which means we need to send our entire code to them to scan, and they send us the report. A company working in the financial domain usually won't like to share its code or any information outside its network with any third-party provider."

"We use Bamboo for CI.CD, and we had problems integrating Snyk with it. Ultimately, we got the two solutions to work together, but it was difficult."

"They were a couple of issues which happened because Snyk lacked some documentation on the integration side. Snyk is lacking a lot of documentation, and I would like to see them improve this. This is where we struggle a bit. For example, if something breaks, we can't figure out how to fix that issue. It may be a very simple thing, but because we don't have the proper documentation around an issue, it takes us a bit longer."

"The reporting mechanism of Snyk could improve. The reporting mechanism is available only on the higher level of license. Adjusting the policy of the current setup of recording this report is something that can improve. For instance, if you have a certain license, you receive a rating, and the rating of this license remains the same for any use case. No matter if you are using it internally or using it externally, you cannot make the adjustment to your use case. It will always alert as a risky license. The areas of licenses in the reporting and adjustments can be improve"

"Snyk has several limitations, including issues with Gradle, NPM, and Xcode, and trouble with AutoPR."

"The log export function could be easier when shipping logs to other platforms such as Splunk."

"I use Snyk alongside Sonar, and Snyk tends to generate a lot of false positives. Improving the overall report quality and reducing false positives would be beneficial. I don't need additional features; just improving the existing ones would be enough."

"Compatibility with other products would be great."

More Snyk cons

Pricing and Cost Advice

"Not expensive."

"Compared to other tools, OpenText Real User Monitoring is an expensive solution."

"If I compare with other vendors, other vendors are more expensive"

"The price is approximately €30,000 ($35,500 USD) for the enterprise edition."

"Despite Snyk's coverage, scalability, reliability, and stability, it is available at a very competitive price."

"Cost-wise, it's similar to Veracode, but I don't know the exact cost."

"Snyk is an expensive solution."

"The product's price is okay."

"With Snyk, you get what you pay for. It is not a cheap solution, but you get a comprehensiveness and level of coverage that is very good. The dollars in the security budget only go so far. If I can maximize my value and be able to have some funds left over for other initiatives, I want to do that. That is what drives me to continue to say, "What's out there in the market? Snyk's expensive, but it's good. Is there something as good, but more affordable?" Ultimately, I find we could go cheaper, but we would lose the completeness of vision or scope. I am not willing to do that because Snyk does provide a pretty important benefit for us."

"It's good value. That's the primary thing. It's not cheap-cheap, but it's good value."

"The solution is less expensive than Black Duck."

"Snyk is a premium-priced product, so it's kind of expensive. The big con that I find frustrating is when a company charges extra for single sign-on (SSO) into their SaaS app. Snyk is one of the few that I'm willing to pay that add-on charge, but generally I disqualify products that charge an extra fee to do integrated authentication to our identity provider, like Okta or some other SSO. That is a big negative. We had to pay extra for that. That little annoyance aside, it is expensive. You get a lot out of it, but you're paying for that premium."

More Snyk pricing and cost advice

See which vendors are best for you

Use our free recommendation engine to learn which Application Performance Monitoring (APM) and Observability solutions are best for your needs.

See recommendations

869,760 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

Manufacturing Company

13%

Computer Software Company

11%

Performing Arts

11%

Government

Financial Services Firm

15%

Computer Software Company

13%

Manufacturing Company

Insurance Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	2
Midsize Enterprise	3
Large Enterprise	7

By reviewers
Company Size	Count
Small Business	20
Midsize Enterprise	9
Large Enterprise	21

Questions from the Community

What needs improvement with Micro Focus Real User Monitor?

The diagnostics perspective, particularly in terms of the root cause analysis of failures, should be improved. There needs to be more development in this area, as the support and the number of peop...

What is your primary use case for Micro Focus Real User Monitor?

The use case is about user-level monitoring and the availability of a service for a user. It's about whether the service is available, its performance, and the type of errors a user is receiving, f...

What advice do you have for others considering Micro Focus Real User Monitor?

I rate the solution as nine. It is a good product. Everyone should have it as it is essential today, but choose the vendor accordingly. I'd rate the solution nine out of ten.

How does Snyk compare with SonarQube?

Snyk does a great job identifying and reducing vulnerabilities. This solution is fully automated and monitors 24/7 to find any issues reported on the internet. It will store dependencies that you a...

What do you like most about Snyk?

The most effective feature in securing project dependencies stems from its ability to highlight security vulnerabilities.

What needs improvement with Snyk?

There are a lot of false positives that need to be identified and separated. The inclusion of AI to remove false positives would be beneficial. So far, I've not seen any AI features to enhance vuln...

OpenText SiteScope vs OpenText Real User Monitoring

Comparisons

Compared 38% of the time

Splunk AppDynamics vs OpenText Real User Monitoring

Compared 33% of the time

New Relic vs OpenText Real User Monitoring

Compared 29% of the time

More OpenText Real User Monitoring Competitors

GitHub Advanced Security vs Snyk

Compared 8% of the time

SonarQube Server (formerly SonarQube) vs Snyk

Compared 8% of the time

Trivy vs Snyk

Compared 8% of the time

SonarQube Cloud (formerly SonarCloud) vs Snyk

Compared 6% of the time

Wiz vs Snyk

Compared 5% of the time

More Snyk Competitors

Product Reports

OpenText Real User Monitoring

Download OpenText Real User Monitoring product report

Download Snyk product report

Also Known As

Micro Focus Real User Monitor, Micro Focus RUM, HPE RUM

Fugue, Snyk AppRisk

Overview

Real User Monitoring (RUM) an End user monitoring that gives you visibility into user behavior for fast, targeted problem resolution. It monitors the performance and availability of business-critical application services for all users at all locations all the time. It automatically discovers underlying infrastructure and classifies user actions - giving you instant visibility into session and whole service health over web, cloud, and mobile user experience. It allows you to trace user experience across tiers, capture live sessions, see where customers clicked, measure response times, and see pages that caused problems. And you can easily capture and replay user sessions to create test scripts that reflect real user behavior. All this data gives you new ability to analyze which application transactions your users are performing and what application response they are experiencing. RUM currently supports over 20 application protocols and applications such as SAP, Citrix, and native mobile application monitoring on Android.

OpenText

Snyk excels in integrating security within the development lifecycle, providing teams with an AI Trust Platform that combines speed with security efficiency, ensuring robust AI application development.

Snyk empowers developers with AI-ready engines offering broad coverage, accuracy, and speed essential for modern development. With AI-powered visibility and security, Snyk allows proactive threat prevention and swift threat remediation. The platform supports shifts toward LLM engineering and AI code analysis, enhancing security and development productivity. Snyk collaborates with GenAI coding assistants for improved productivity and AI application threat management. Platform extensibility supports evolving standards with API access and native integrations, ensuring comprehensive and seamless security embedding in development tools.

What are Snyk's standout features?

Simplicity and Integration: Easy to integrate across platforms like GitLab, GitHub, and Jira.
Comprehensive Vulnerability Database: Offers accurate reporting for effective vulnerability management.
Developer-Friendly Design: Supports multiple programming languages, appealing to developers.
Automation and Flexibility: Enhances workflow efficiency with automated capabilities.

What benefits can users expect?

Efficiency in Vulnerability Detection: Streamlines prioritization and remediation processes.
Cost-Effectiveness: Offers a competitive pricing model compared to alternatives.
Enhanced Workflow: Integration with DevOps tools improves development processes.

Industries leverage Snyk for security in CI/CD pipelines by automating checks for dependency vulnerabilities and managing open-source licenses. Its Docker and Kubernetes scanning capabilities enhance container security, supporting a proactive security approach. Integrations with platforms like GitHub and Azure DevOps optimize implementation across diverse software environments.

Sample Customers

Avea, Maccabi Healthcare Services, TEB

StartApp, Segment, Skyscanner, DigitalOcean, Comic Relief

Application Performance Monitoring (APM) and Observability