OpenText Real User Monitoring vs Snyk comparison

OpenText Real User Monitoring

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Executive SummaryUpdated on Jan 11, 2026

OpenText Real User Monitoring and Snyk compete in enterprise solutions, focusing on user experience monitoring and application security, respectively. OpenText's competitive pricing and support satisfaction are notable, yet Snyk's comprehensive security features provide significant overall value.

Features: OpenText Real User Monitoring provides real-time tracking of user interactions, performance metrics, and insights into application usage. Snyk excels in identifying code vulnerabilities, open-source dependency management, and offers robust security tools for developers.

Room for Improvement: OpenText could enhance its integration capabilities and expand alert customization options. Snyk might benefit from a broader vulnerability database and the introduction of more seamless onboarding processes for new users.

Ease of Deployment and Customer Service: OpenText Real User Monitoring is straightforward to deploy with comprehensive support services, ensuring smooth integration. Snyk's cloud-based deployment simplifies implementation and offers strong customer support for rapid security integration.

Pricing and ROI: OpenText Real User Monitoring is praised for competitive pricing that provides favorable ROI for user experience monitoring. Snyk demands a higher upfront investment but offers long-term savings through superior security features and risk mitigation, appealing to companies seeking extensive application security.

To learn more, read our detailed OpenText Real User Monitoring vs. Snyk Report (Updated: December 2025).

OpenText Real User Monitoring vs. Snyk

December 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

OpenText Real User Monitoring

Ranking in Application Performance Monitoring (APM) and Observability

42nd

Average Rating

6.6

Reviews Sentiment

6.4

Number of Reviews

Ranking in other categories

No ranking in other categories

Snyk

Ranking in Application Performance Monitoring (APM) and Observability

16th

Average Rating

8.2

Reviews Sentiment

7.4

Number of Reviews

Ranking in other categories

Application Security Tools (7th), Static Application Security Testing (SAST) (8th), GRC (4th), Cloud Management (11th), Vulnerability Management (13th), Container Security (6th), Software Composition Analysis (SCA) (1st), Software Development Analytics (2nd), Cloud Security Posture Management (CSPM) (15th), DevSecOps (2nd), Application Security Posture Management (ASPM) (2nd), AI Security (11th)

Mindshare comparison

As of January 2026, in the Application Performance Monitoring (APM) and Observability category, the mindshare of OpenText Real User Monitoring is 0.6%, up from 0.2% compared to the previous year. The mindshare of Snyk is 1.0%, up from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Application Performance Monitoring (APM) and Observability Market Share Distribution
Product	Market Share (%)
Snyk	1.0%
OpenText Real User Monitoring	0.6%
Other	98.4%

Application Performance Monitoring (APM) and Observability

Featured Reviews

Yasir Amin

Sr. Solution Architect, Project Manager at a financial services firm with 5,001-10,000 employees

User-level monitoring with near-real-time analytics boosts service availability

The use case is about user-level monitoring and the availability of a service for a user. It's about whether the service is available, its performance, and the type of errors a user is receiving, from a user perspective The functions that Real User Monitor is intended for, which is to provide the…

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Abhishek-Goyal

Software Engineer at a computer software company with 11-50 employees

Improves security posture by actively reducing critical vulnerabilities and guiding remediation

Snyk's main features include open-source vulnerability scanning, code security, container security, infrastructure as code security, risk-based prioritization, development-first integration, continuous monitoring and alerting, automation, and remediation. The best features I appreciate are the vulnerability checking, vulnerability scanning, and code security capabilities, as Snyk scans all open-source dependencies for known vulnerabilities and helps with license compliance for open-source components. Snyk integrates into IDEs, allowing issues to be caught as they appear in the code dynamically and prioritizes risk while providing remediation advice. Snyk provides actionable remediation advice on where vulnerabilities can exist and where code security is compromised, automatically scanning everything and providing timely alerts. Snyk has positively impacted my organization by improving the security posture across all software repositories, resulting in fewer critical vulnerabilities, more confidence in overall product security, and faster security compliance for project clients. Snyk has helped reduce vulnerabilities significantly. Initially, the repository had 17 to 31 critical and high vulnerabilities, but Snyk has helped manage them down to just five vulnerabilities, which are now lower and not high or critical.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Real User Monitoring tools help proactively identify problems before they become critical by monitoring thresholds. There is a threshold and an SOA threshold."

"Real User Monitor has improved our productivity."

"The most valuable feature is application performance monitoring."

"The most useful feature of this solution is tracking. When the application's traffic has been monitored it is taken from that particular application and analyzed. It is then given a live session of that particular user. For example, if you are using your bank application to do some kind of transaction, everything that you do can be tracked by that application."

"The reporting feature is good for us."

"Very easy to implement."

"With the solution, you can easily access any issues in your infrastructure."

"It offers near-real-time analytics, which is helpful."

More OpenText Real User Monitoring pros

"There are many valuable features. For example, the way the scanning feature works. The integration is cool because I can integrate it and I don't need to wait until the CACD, I can plug it in to our local ID, and there I can do the scanning. That is the part I like best."

"I am impressed with the product's security vulnerability detection. My peers in security are praising the tool for its accuracy to detect security vulnerabilities. The product is very easy to onboard. It doesn't require a lot of preparation or prerequisites. It's a bit of a plug-and-play as long as you're using a package manager or for example, you are using a GitHub repository. And that is an advantage for this tool because developers don't want to add more tools to what they're currently using."

"The most effective feature in securing project dependencies stems from its ability to highlight security vulnerabilities."

"It has a nice dashboard where I can see all the vulnerabilities and risks that they provided. I can also see the category of any risk, such as medium, high, and low. They provide the input priority-wise. The team can target the highest one first, and then they can go to medium and low ones."

"Snyk provides a lot of information on vulnerabilities, the packages being used, and their dependencies, giving good insight into the security of those packages."

"From a compliance and visibility reporting perspective, the fact that it can be applicable for multi-cloud environments is very helpful."

"Snyk helps me pinpoint security errors in my code."

"Its reports are nice and provide information about the issue as well as resolution. They also provide a proper fix. If there's an issue, they provide information in detail about how to remediate that issue."

More Snyk pros

Cons

"The product needs more R&D to make it easier and more compatible with other software."

"We would like to see support for non-Windows environments."

"Customer support needs to improve by bringing in more people who are knowledgeable about the tool, as there are very few left."

"Everybody is moving away from traffic and installing agents on the application to do the job, but Micro Focus is using traditional ways to collect the traffic. They should change their architecture completely."

"Real User Monitor needs to cover more protocols to provide more in-depth information. It could also be better at monitoring voice-related traffic. There is currently no visibility in that channel."

"When we want to monitor our encrypted traffic, this product doesn't work because our cipher is not supported."

"The diagnostics perspective, particularly in terms of the root cause analysis of failures, should be improved."

"One area to improve is the user interface, of course. The second one is their R&D has virtually stopped building a product roadmap."

More OpenText Real User Monitoring cons

"DAST has shortcomings, and Snyk needs to improve and overcome such shortcomings."

"It would be ideal if there was customization with a focus on specific cybersecurity areas or capabilities."

"Although Snyk is strong, sometimes it flags vulnerabilities that are not reachable, not exploitable, and not relevant to a project."

"The product is very expensive."

"Compatibility with other products would be great."

"We were using Microsoft Docker images. It was reporting some vulnerabilities, but we were not able to figure out the fix for them. It was reporting some vulnerabilities in the Docker images given by Microsoft, which were out of our control. That was the only limitation. Otherwise, it was good."

"There are a lot of false positives that need to be identified and separated."

More Snyk cons

Pricing and Cost Advice

"The price is approximately €30,000 ($35,500 USD) for the enterprise edition."

"If I compare with other vendors, other vendors are more expensive"

"Compared to other tools, OpenText Real User Monitoring is an expensive solution."

"Not expensive."

"The pricing is acceptable, especially for enterprises. I don't think it's too much of a concern for our customers. Something like $99 per user is reasonable when the stakes are high."

"It is pretty expensive. It is not a cheap product."

"Despite Snyk's coverage, scalability, reliability, and stability, it is available at a very competitive price."

"The solution is less expensive than Black Duck."

"The pricing is reasonable."

"I didn't think the price was that great, but it wasn't that bad, either. I'd rate their pricing as average in the market."

"You can get a good deal with Snyk for pricing. It's a little expensive, but it is worth it."

"Pricing-wise, it is not expensive as compared to other tools. If you have a couple of licenses, you can scan a certain number of projects. It just needs to be attached to them."

More Snyk pricing and cost advice

See which vendors are best for you

Use our free recommendation engine to learn which Application Performance Monitoring (APM) and Observability solutions are best for your needs.

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Top Industries

By visitors reading reviews

Manufacturing Company

12%

Performing Arts

10%

Computer Software Company

Government

Financial Services Firm

15%

Computer Software Company

11%

Manufacturing Company

10%

Comms Service Provider

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	2
Midsize Enterprise	3
Large Enterprise	7

By reviewers
Company Size	Count
Small Business	21
Midsize Enterprise	9
Large Enterprise	21

Questions from the Community

What needs improvement with Micro Focus Real User Monitor?

The diagnostics perspective, particularly in terms of the root cause analysis of failures, should be improved. There needs to be more development in this area, as the support and the number of peop...

What is your primary use case for Micro Focus Real User Monitor?

What advice do you have for others considering Micro Focus Real User Monitor?

I rate the solution as nine. It is a good product. Everyone should have it as it is essential today, but choose the vendor accordingly. I'd rate the solution nine out of ten.

How does Snyk compare with SonarQube?

Snyk does a great job identifying and reducing vulnerabilities. This solution is fully automated and monitors 24/7 to find any issues reported on the internet. It will store dependencies that you a...

What do you like most about Snyk?

The most effective feature in securing project dependencies stems from its ability to highlight security vulnerabilities.

What needs improvement with Snyk?

There are a lot of false positives that need to be identified and separated. The inclusion of AI to remove false positives would be beneficial. So far, I've not seen any AI features to enhance vuln...

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Product Reports

OpenText Real User Monitoring

January 2026

Download OpenText Real User Monitoring product report

Download Snyk product report

January 2026

Also Known As

Micro Focus Real User Monitor, Micro Focus RUM, HPE RUM

Fugue, Snyk AppRisk

Overview

Real User Monitoring (RUM) an End user monitoring that gives you visibility into user behavior for fast, targeted problem resolution. It monitors the performance and availability of business-critical application services for all users at all locations all the time. It automatically discovers underlying infrastructure and classifies user actions - giving you instant visibility into session and whole service health over web, cloud, and mobile user experience. It allows you to trace user experience across tiers, capture live sessions, see where customers clicked, measure response times, and see pages that caused problems. And you can easily capture and replay user sessions to create test scripts that reflect real user behavior. All this data gives you new ability to analyze which application transactions your users are performing and what application response they are experiencing. RUM currently supports over 20 application protocols and applications such as SAP, Citrix, and native mobile application monitoring on Android.

OpenText

Snyk excels in integrating security within the development lifecycle, providing teams with an AI Trust Platform that combines speed with security efficiency, ensuring robust AI application development.

Snyk empowers developers with AI-ready engines offering broad coverage, accuracy, and speed essential for modern development. With AI-powered visibility and security, Snyk allows proactive threat prevention and swift threat remediation. The platform supports shifts toward LLM engineering and AI code analysis, enhancing security and development productivity. Snyk collaborates with GenAI coding assistants for improved productivity and AI application threat management. Platform extensibility supports evolving standards with API access and native integrations, ensuring comprehensive and seamless security embedding in development tools.

What are Snyk's standout features?

Simplicity and Integration: Easy to integrate across platforms like GitLab, GitHub, and Jira.
Comprehensive Vulnerability Database: Offers accurate reporting for effective vulnerability management.
Developer-Friendly Design: Supports multiple programming languages, appealing to developers.
Automation and Flexibility: Enhances workflow efficiency with automated capabilities.

What benefits can users expect?

Efficiency in Vulnerability Detection: Streamlines prioritization and remediation processes.
Cost-Effectiveness: Offers a competitive pricing model compared to alternatives.
Enhanced Workflow: Integration with DevOps tools improves development processes.

Industries leverage Snyk for security in CI/CD pipelines by automating checks for dependency vulnerabilities and managing open-source licenses. Its Docker and Kubernetes scanning capabilities enhance container security, supporting a proactive security approach. Integrations with platforms like GitHub and Azure DevOps optimize implementation across diverse software environments.

Sample Customers

Avea, Maccabi Healthcare Services, TEB

StartApp, Segment, Skyscanner, DigitalOcean, Comic Relief