JD Edwards EnterpriseOne Reviews

It's a solution that can be used across different departments within the company, just like any other ERP. The modular design of JD Edwards EnterpriseOne helps my organization customize its ERP functionalities because that's one of the key features of the software. They give you a platform to customize.

It was a good product because it was multi-platform, so it could run on any platform.

I utilize the multi-currency feature in JD Edwards EnterpriseOne. The multi-currency feature affects our global operations and helped us implement it across South Africa, Japan, Portugal, and South Korea.

JD Edwards EnterpriseOne's analytics are not that helpful. People generally attach other analytic solutions to it. This is something that JD Edwards EnterpriseOne could improve on.

I have about 22 years of experience with JD Edwards EnterpriseOne.

Oracle's support is not that good for JD Edwards EnterpriseOne. Their support is expensive, and I don't think you're getting your bang for your buck. For the cloud product, they do give you support, but everything is online and you might not get somebody. I would give Oracle's support for JD Edwards EnterpriseOne about a 6.5 on a scale of one to 10.

Neutral

I use JD Edwards EnterpriseOne and I also use Oracle ERP Cloud. I've used Sage as well. Those are the primary ones that I've used.

Sage is a very low-end product compared to JD Edwards EnterpriseOne. Sage is similar to QuickBooks, but it's in the cloud. I don't even know if Sage Intacct is another name for Sage. I used it at some point, and it's very low-end. I wouldn't even consider that among the big ERP solutions such as SAP, Oracle ERP Cloud, or JD Edwards EnterpriseOne.

Initially, JD Edwards EnterpriseOne was priced very high, and the licensing is very expensive. I think Oracle has revised those prices. Competition has perhaps forced them to revise those pricing because there are other products that come on the market that challenge JD Edwards EnterpriseOne. If it's being challenged, then that means it's not going to be sustainable over a long time on those price points, or people will be forced to rotate off JD Edwards EnterpriseOne and go on to the cloud platform that Oracle owns or some other version of ERP that they have.

I have experience with similar solutions and also this product, JD Edwards EnterpriseOne. I haven't worked with JD Edwards EnterpriseOne for the last 18 months, but I still know the product. I am familiar with JD Edwards EnterpriseOne's analytics. I gave this review a rating of 9.

Positive

At the moment, I'm working with IFS applications and am employed by IFS. While working for Heineken, I used JD Edwards EnterpriseOne to work on finance modules, not supply chain modules.

JD Edwards EnterpriseOne is a user-friendly ERP solution that is quite simple. It has a very straightforward interface, which allows end users, especially those with a finance background like me, to engage in finance areas such as vouchers, manual vouchers, email receipts, and GL analysis efficiently. This ERP system is easy to handle; anyone can learn it faster compared to other ERPs. For smaller companies or startups, I would recommend JD Edwards.

JD Edwards should consider implementing more user-friendly interfaces and downloads to aid end users. While it is easy to handle, there is room for improvement compared to more sophisticated ERP systems.

I used JD Edwards EnterpriseOne about two to three years ago when working for Heineken. However, this year, I have not engaged with solution creation or actively used it.

I rate the stability of JD Edwards EnterpriseOne as a seven out of ten. It is a very stable and good platform.

I rate the scalability of JD Edwards EnterpriseOne as high.

I would rate the customer service and support of JD Edwards EnterpriseOne a seven out of ten.

Neutral

I would grade the initial setup of JD Edwards EnterpriseOne as a six or seven out of ten. We've had a neutral experience.

I use JD Edwards EnterpriseOne alongside other ERP solutions such as SAP and Oracle.

For newly started or small companies, I recommend JD Edwards. However, for large or sophisticated organizations, I would not recommend JD Edwards.

We use JD Edwards EnterpriseOne for all modules except core manufacturing. We use a different system for our shop floor operations that runs on prompt and report. However, it performs well for non-manufacturing parts, and users are satisfied.

The navigation interface is user-friendly and easy to understand for any user. Many new employees who have joined our organization from different companies, having worked with SAP and Oracle E-Business Suite, have given positive feedback about JD Edwards EnterpriseOne. They particularly appreciate the types of reports, MIS capabilities, and how quickly and easily they can extract data. According to senior management from other organizations, these features are faster, easier, and more convenient than SAP.

The customization capabilities of JD Edwards EnterpriseOne benefit our organization significantly. Firstly, it's an international product with a wide range of functionalities that can meet the needs of most companies. Secondly, in terms of customization, we find that most of the time, it's more about configuration than heavy customization. This means we can adapt the system to our specific needs through configuration based on our rules. 

The only issue I see is Oracle's lack of focus on the product. When the sales team calls us, they try to promote OCI more than JD Edwards EnterpriseOne. They don't even talk about it. I feel there's no focus from Oracle Corporation themselves. The salespeople either don't know about it or don't talk about it. When they have something new, they only talk about EBS or OCI. This gives a feeling that there's no interest from Oracle. We don't see much new functionality being released or announced in the roadmap.

There's ongoing support, but there's a lack of roadmap improvements. We don't see a future for the solution from Oracle's side. I think they may not continue it, although they claim they will for long. There's a lack of R&D and feature development in the product itself. There's a lack of interest, I would say, from Oracle itself. My experience is with people on the ground, but I think the salespeople represent the corporation. Salespeople here in Bahrain, UAE, and Egypt - no one talks about it. They all talk about OCI cloud and cloud products.

I have been using the product for 11 years. 

I rate the tool's stability a ten out of ten. 

I'd rate the scalability of JD Edwards EnterpriseOne as five out of ten. Within the limits of the current version and features, it's scalable. The product is rich and can fit any industry, which is positive. Integration with third-party APIs and other solutions is technically possible. However, scalability in terms of new features and functionalities is limited. We don't get major releases or upgrades with new features from Oracle. So, while it's scalable within its current capabilities, it's not scalable to newer versions or expanded functionality because we don't receive significant updates from Oracle. 

Oracle's technical support is good. However, I have a major concern with Oracle's salespeople. From my personal experience, I feel the salespeople need to be more professional in their approach. They need to understand the customer and the organization better. They should have more respect for the customer and the organization rather than focusing solely on their personal targets and benefits.

In the past, it wasn't like this. There was always a vendor-customer relationship that was professional. Now it has become more of a commercial relationship. The salespeople seem to only dig for new business opportunities and try to get more financial benefit from us. This is the type of sales mentality I've recently observed in Oracle.

Of course, every salesperson needs to generate leads and sales. But there's a professional approach and an unprofessional approach. Recently, I've seen Oracle move from a professional to a very unprofessional approach. This isn't very pleasant for Oracle. I don't see this behavior with Microsoft or other vendors.

Regarding pricing, Oracle has global pricing, which is understandable. It's listed in their documentation, and we respect that. However, despite being a long-term customer with Oracle, they don't value that relationship. Again, I think this comes down to the salespeople they appoint. The professionalism of these individuals is lacking.

Neutral

We had an internal team to help with the installation, and it was easy. It took around six months to complete. We implemented JD Edwards EnterpriseOne in one of our subsidiaries. We followed the normal project lifecycle, starting with gathering requirements. We set up the masters and then looked at the business logic for each country, considering their specific rules and regulations. We configured it accordingly.

We conducted user testing and training. Before involving users, we performed IT quality tests, taking time to generate reports and perform various checks. Since our subsidiaries are in different countries, we asked local teams for help with testing. This process included everything, plus moving users from their current system to the product. All of this, inclusive of all steps, took us five to six months.

Since implementing the tool, we've seen significant ROI in the effort. It's a very stable product, so we don't need to invest much in resources, upgrades, or bug fixing. It's very robust in that way. To give you an idea of its stability and efficiency, we only have one person supporting it for our entire group. This demonstrates the product's stability and robustness.

I rate the tool's pricing a three out of ten. 

I rate the overall solution an eight out of ten. 

I am working with JD Edwards EnterpriseOne.

The automations we have for JD Edwards EnterpriseOne are the Orchestrators. I am using voucher match automations, two-way, three-way match, that will help business process further with the voucher matching process.

I have supply chain management and I am using the POS model integrated with the systems and financials.

For integration processes, we have flow from the PO equations to payment. It is a full P2P cycle with automation for everything. We have requisitions, we use Orchestrator to create purchase orders, send emails, and we already use this integration of the masters with Oracle.

For financials, the application we have with one views helps to get information easily for business users.

When comparing competitors, we have Microsoft 365 at a small scale with Microsoft Dynamics. They are transforming complex solutions into easier solutions. We compared one company which was working on SAP and converted to JD Edwards EnterpriseOne. It was a big company that converted from SAP to JD Edwards.

We need improved dashboards. Though one view exists, we need dashboards specifically for financials for the CEO and CFOs so they can see all real-time integrations and amounts. We currently have Oracle BI where we pull data from JD Edwards EnterpriseOne and input it into Oracle BI or data points to generate reports. We are lacking in dashboard functionality. We have watchlists, but they are not very user-friendly for CFOs. They require dashboards with graphs and visual elements.

The pricing could be improved and rates around eight to nine.

Technical support rates at nine on the scale. They are good but sometimes require follow-ups.

The solution has been in use for more than 12 years.

I perform complex setups and use flex accounting in different ways. We have both simple projects with basic configurations and complex projects.

It depends on the projects. We understand the business requirements and implement accordingly. If they require specific accounting for business units through flex accounting, we implement as per their requirements. If they do not require complex configurations, we use basic configurations.

We use a hybrid model depending on the clients. We have both hybrid and on-premises deployments.

The benchmark is the best, which is why I always recommend it to my clients.

I work with both mid-sized and larger organizations.

I rate JD Edwards EnterpriseOne 10 out of 10.

JD Edwards EnterpriseOne is very strong on the manufacturing side. Other industries are also suitable, however, the manufacturing aspect is quite strong. Our clients also use Orchestrator for AI and robotics, which are embedded in mobile solutions.

The solution excels in costing and work order processing. JD Edwards EnterpriseOne manages multiple manufacturing modes in the same process effectively. 

The platform is user-friendly, which reduces the need for on-site partners or consultants. It offers time and cost-saving features while maintaining best practices.

There is room for improvement on the payroll side, as the solution is not very strong in this area.

I have been working with JD Edwards EnterpriseOne since 1993.

I would rate the stability at eight out of ten. There are no critical issues with JD Edwards EnterpriseOne.

I would rate the scalability at ten out of ten.

The technical support is very good. They act quickly, and the partners stay up-to-date with the latest innovations.

Positive

The initial setup is not difficult at all. It is very user-friendly, with a strong focus on user experience.

The pricing is average. Over the years, it might increase a little. Generally, it offers a good price.

Based on my experience, I would recommend JD Edwards EnterpriseOne to other people. 

Overall, I would rate the solution nine out of ten, as it can be customized to the company's needs while maintaining best practices.

The product's most valuable features are its robust technical and functional capabilities, allowing me to provide comprehensive customer support.

Localization features are critical for all regions. Improving these features in various countries and markets is essential to meet customer needs.

I have almost ten years of experience with JD Edwards, primarily as a technical consultant.

We find the platform to be stable and reliable for our clients.

JD Edwards is highly scalable and suitable for both small teams and large enterprises with hundreds of users.

We have worked with Oracle's technical support whenever we encounter issues that cannot be resolved internally. Their support is essential for our operations.

Positive

JD Edwards is strong in EDI functionalities, while Infor LN is robust in manufacturing and cost accounting. Both products have extensive features and are widely used globally.

The setup process is complex and requires a thorough analysis of the customer's operations. A detailed project plan and deep data analysis are essential for a successful implementation.

The deployment process involves creating a detailed project plan, analyzing current data, and involving key personnel from various departments. Depending on the company's size and data complexity, the timeframe can range from three months to over a year.

Around eight people are typically involved, including representatives from finance, distribution, procurement, manufacturing, and the consulting team. The exact number depends on the company's size and the project's complexity.

Maintenance is crucial and involves continuous processes like backup, recovery, and master data cleaning. It is not a one-time task but an ongoing effort.

The cost depends on the number of users and the modules required. For example, a full module license for 50 users is approximately $200,000, not including project and consultation costs.

Financial management in JD Edwards involves various aspects, such as general ledger, accounts payable, and accounts receivable. Localization of finance modules is essential, and I have experience developing features like Turkish financial optimization.

It offers multiple interface options, including Windows, web, and mobile. The functionality and features of these interfaces are extensive, and I support improving user experience.

It has robust reporting and analytics tools that allow technical consultants and users to develop custom reports and forms, it is a strong tool that is very useful for our clients.

Mobile application support is crucial, especially as customers increasingly use mobile devices. It significantly enhances operational efficiency.

I highly recommend JD Edwards as it is a robust and reliable ERP solution. I rate it an eight.

I'm a consultant, and I set up the systems for various companies, typically in manufacturing and energy. 

The solution helps to improve processes within organizations. The processes were antiquated and moving hem onto the solution helped get better functionality. 

The solution is very easy to set up. 

I have good integration with all systems, and that makes life much simpler. It helps simplify supply chains and distribution. 

The solution can scale. 

It's mostly stable. 

They need to improve the planning section of Enterprise One. 

They need to improve the logs and need to write some sort of script that clears logs after so many days.

There need to be proper error codes. The red alerts need to be explained a bit better. Te yellow alerts are fine. 

The product planning feature need improvement.

There needs to be more functional.

The sales forecasting needs to be improved.

It is expensive.

I've been using the solution since 2015. It's been about seven to eight years. 

It is stable. I'd rate it seven out of ten. There are no bugs or glitches. 

The scalability has been good. 

It is changing so quickly customers can't keep up. There's no proper roadmap planning that allows customers to skip a version. They shouldn't just release a version to be competitive. They need to only release a version when everything works properly.

Technical support could be better. They're okay. 

Neutral

I used to use JD Edwards World. I stopped using it in 2015. Once Oracle took it over, the support stopped being very good. 

I'm also familiar with SAP.

The initial setup is pretty straightforward. Once it's installed, it is easy. However, the installation needs to be installed by a professional.

The deployment depends on the modules you are setting up. Generally, one person does the deployment, and then you create all of the subjects that need to be deployed. 

I can handle the setup once the solution is installed. 

I don't see any customers getting an ROI after a period of five years. 

The pricing is expensive. I'd rate it four out of ten in terms of affordability. 

I'm a consultant.

We're dealing with releases 2022 and 2023. 

Companies need to figure out their full requirements before starting an implementation. 

It's a very good solution compared to SAP. The way it is implemented needs to be carefully done, however. 

I'd rate it eight out of ten. 

Feature-wise, it is a good product. I have implemented the solution in a big company. It is one of my projects where I implemented JD Edwards EnterpriseOne.

In terms of weaknesses, I can say that the product has no problems since it can be easily deployed.

Instead of considering adding additional things to the overall app, it is good to add a financial path and general ledger since that is what is mostly used here.

The only issue with the solution that it yet to consider improvements in its price.

I have experience with JD Edwards EnterpriseOne. I have twenty years of experience with the solution. I am involved in a lot of big projects, including the small ones. I am a technical consultant. My company has a partnership with JD Edwards EnterpriseOne.

The product has been stable so far.

I am satisfied with the technical support by JD Edwards EnterpriseOne.

In terms of pricing, we have a lot of problems because companies here don't have enough resources to acquire the product. So we need to evaluate the price according to our demographic.

The license cost is around 1,00,000 euros.

We do have to pay additionally for maintenance.

I rate the overall product an eight out of ten.

We primarily use the solution for operations. 

It's well-sustained. We can use it in a rather sizable company, and it will still meet our needs. We do not need to do a lot of customization. 

It's a stable solution. 

The product can scale. 

It is an easy product to set up.

The solution still has about seven to eight years of life left, at least in the premier support. From the user interface perspective, it's good.

I would like more features to come to the cloud. We'd like to have the option to mix the old technology with EnterpriseOne. That means you can take some help from your existing solution, like World, take user infrastructure, and build EOne on top of that. For example, right now, we are not using it as a financial ledger. However, we are likely going to. It would be ideal if we could move the World ledger right into EOne.

From the operation perspective, it could offer more functionality for the APIs.

I've used the solution for five to six years. 

The solution is stable and reliable. We haven't had issues with crashing or freezing. There are no bugs or glitches. 

It's scalable. That said, it boils down to the regional requirements since we are using it globally. So when you go to the different regions, you need to do your customizations there. 

We have about 5,000 users on the solution, and we will likely increase the user base over time. 

The solution's technical support is good. It's not excellent, however, it is fair. 

Neutral

We also use JD Enterprise World. However, it is reaching its end-of-life. 

The initial setup is simple and straightforward. It's not overly complex. 

I'd rate the process a four or four and a half out of five in terms of ease of setup.

I cannot speak to the exact costs associated with the product.

We bought an Enterprise license, however, when it comes to the EOne, you need to go buy separate licenses as you go. 

The pricing is okay. If you compare it with SAP or any other modern application, it's still lower than SAP, and it provides the same set of functionality. 

If anyone is looking to use the latest version of this product and if you are comparing it with SAP, and you are fine to spend millions of dollars on the best possible solution, you can go with SAP. However, eventually, EnterpriseOne is going to provide you with the same functionality as SAP at a lower cost as it's ultimately a cheaper solution.

When it's boiled down to the ERP system, I would recommend Oracle EOne compared to SAP since you can do lots of customization, and you have lots of other functionalities enabled in the system. You can create an ecosystem around EOne. SAP in contrast, is very standard. You can't make lots of changes based on your enterprise requirements. Therefore, implementing EOne, compared to any other solution at present in the market, is a good choice.

I'd rate the solution eight out of ten. It's a modern solution.