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JD Edwards EnterpriseOne vs Prometheus-AI Platform comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 21, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.0
Users report financial benefits from JD Edwards EnterpriseOne, citing stability, cost savings, and minimal resources needed for support.
Sentiment score
8.5
Prometheus is a free, efficient monitoring tool that saves time and money compared to AWS services, offering significant returns.
Previously, there was significant development for customizations, but with JD Edwards EnterpriseOne, the necessary reports are readily available, reducing maintenance costs.
Using open-source Prometheus saves me money compared to AWS native services.
 

Customer Service

Sentiment score
4.6
JD Edwards EnterpriseOne's technical support is responsive and competent, but complex issues may require preparation and persistence for resolution.
Sentiment score
4.0
Prometheus-AI Platform support relies on documentation and an active open source community, utilizing forums and internal company resources.
They act quickly, and the partners stay up-to-date with the latest innovations.
The technical support is a strong point, and I would rate it an eight on a scale of one to ten.
I would rate the customer service and support of JD Edwards EnterpriseOne a seven out of ten.
Prometheus does not offer traditional technical support.
 

Scalability Issues

Sentiment score
7.4
JD Edwards EnterpriseOne efficiently scales across businesses, ensuring reliable integration despite challenges, making it suitable for diverse industries.
Sentiment score
6.9
Prometheus-AI Platform excels in scalability, widely used across industries with streamlined maintenance and seamless integration enhancing enterprise performance.
It is suitable for any business size, from retail to manufacturing, and can grow with any business.
Prometheus is scalable, with a rating of ten out of ten.
 

Stability Issues

Sentiment score
7.6
JD Edwards EnterpriseOne is generally reliable with most users reporting high stability, especially with proper maintenance and updates.
Sentiment score
8.9
Prometheus-AI Platform is praised for stability and versatility in deployment, despite occasional minor performance issues from external factors.
JD Edwards EnterpriseOne is very stable.
I rate the stability of JD Edwards EnterpriseOne as a seven out of ten.
Deploying it on multiple instances or using Kubernetes for automatic management has enhanced its stability.
 

Room For Improvement

JD Edwards EnterpriseOne needs improvements in UI, reporting tools, cloud features, customization, and industry-specific functionalities for better usability.
Prometheus-AI requires improvements in query language, user interface, scalability, integration, error handling, affordability, and ease of use.
JD Edwards should consider implementing more user-friendly interfaces and downloads to aid end users.
I would like to see improvements in the analytical part of JD Edwards EnterpriseOne, specifically in the business intelligence aspect, to enhance its capabilities compared to bespoke solutions.
There is room for improvement on the payroll side, as the solution is not very strong in this area.
 

Setup Cost

JD Edwards EnterpriseOne offers competitive pricing with a perpetual license, ideal for medium to large enterprises, but can incur extra costs.
Prometheus-AI Platform offers an affordable open-source monitoring solution, with options for managed services at extra costs.
JD Edwards EnterpriseOne is perceived as expensive compared to newer applications.
Prometheus is cost-effective for me as it is free.
 

Valuable Features

JD Edwards EnterpriseOne provides user-friendly, scalable ERP solutions with extensive integration, customization, and advanced data management for improved business processes.
Prometheus-AI Platform provides scalable, customizable monitoring with extensive integrations, fast storage, and reliable dashboards, supported by a strong community.
The integration between plant maintenance, stores, and financials is highly valued by my customers in the refinery business, as it allows for efficient maintenance processes and easily accessible financial information.
JD Edwards EnterpriseOne manages multiple manufacturing modes in the same process effectively.
It allows me to save money by avoiding costs associated with AWS native services like CloudWatch or Amazon Prometheus.
 

Categories and Ranking

JD Edwards EnterpriseOne
Ranking in ERP
10th
Average Rating
8.2
Reviews Sentiment
6.6
Number of Reviews
62
Ranking in other categories
Activity Based Costing Software (5th), Production Planning (1st), Demand Management (1st)
Prometheus-AI Platform
Ranking in ERP
11th
Average Rating
8.2
Reviews Sentiment
6.9
Number of Reviews
34
Ranking in other categories
Data Scrubbing Software (2nd), Enterprise Asset Management (EAM) (2nd)
 

Featured Reviews

Eric Oboh - PeerSpot reviewer
Enables efficient finance and maintenance management with real-time data and strong integration
The integration between plant maintenance, stores, and financials is highly valued by my customers in the refinery business, as it allows for efficient maintenance processes and easily accessible financial information. Additionally, the mobile features are beneficial as they allow managers to approve or reject orders on the go. JD Edwards EnterpriseOne provides real-time data, which is very timely for decision-making. Managers have dashboards created for them that are readily updated for insightful information. This reflects the improved business intelligence features of the solution.
MuhammadAzhar Khan - PeerSpot reviewer
Free to use and provides valuable monitoring capabilities
Prometheus is a scalable and flexible tool that I can deploy on any cloud platform. It is free to use and provides valuable monitoring capabilities. It allows me to save money by avoiding costs associated with AWS native services like CloudWatch or Amazon Prometheus. The ability to deploy on any cloud platform or environment, including Kubernetes, is a major advantage.
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Use our free recommendation engine to learn which ERP solutions are best for your needs.
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Top Industries

By visitors reading reviews
Outsourcing Company
15%
Manufacturing Company
13%
Computer Software Company
9%
Financial Services Firm
6%
Financial Services Firm
24%
Computer Software Company
13%
Manufacturing Company
6%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business22
Midsize Enterprise12
Large Enterprise31
By reviewers
Company SizeCount
Small Business14
Midsize Enterprise8
Large Enterprise12
 

Questions from the Community

What do you like most about JD Edwards EnterpriseOne?
The tool is valuable for its rich set of functionalities and stability. The solution is stable. The customer service and support is good.
What is your experience regarding pricing and costs for JD Edwards EnterpriseOne?
JD Edwards EnterpriseOne is perceived as expensive compared to newer applications, and consultancy costs are on the high side.
What advice do you have for others considering JD Edwards EnterpriseOne?
I perform complex setups and use flex accounting in different ways. We have both simple projects with basic configurations and complex projects. It depends on the projects. We understand the busine...
What do you like most about Prometheus?
The most valuable feature of Prometheus is its ability to collect metrics.
What is your experience regarding pricing and costs for Prometheus?
Prometheus is cost-effective for me as it is free. Using cloud-native alternatives like Amazon Prometheus would incur charges.
What is your primary use case for Prometheus?
I use Prometheus for monitoring purposes in IT infrastructure. It is particularly useful for environments using Kubernetes, as it monitors ports, containers, instances, and applications effectively.
 

Also Known As

No data available
Utopia Data Quality
 

Overview

 

Sample Customers

TechNova Imaging Systems (P) Ltd, Jordan Petroleum Refinery, Hosun Universal Co. Ltd., Grupo Corporativo Papelera SA de CV, Label Technology Inc., Uniwax S.A., Al Jaber Group, SOMAR Corporation, SICIM S.p.A.,
Harley-Davidson Motor Company, Roche Diagnostics Corporation, Harman International Industries Inc., Hilmar Cheese Company, International Rectifier Corporation, Electrolux USA, GE Fanuc Intelligent Platforms, Rio Tinto Limited, Pertamina Pusat, Petrofac International Ltd, Cintas Corporation, Diyar United Company, Nortel Networks, Verizon
Find out what your peers are saying about JD Edwards EnterpriseOne vs. Prometheus-AI Platform and other solutions. Updated: October 2025.
869,566 professionals have used our research since 2012.