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Euan Ellis - PeerSpot reviewer
Director of IT Applications at a manufacturing company with 1,001-5,000 employees
Real User
Beneficial consolidated platform, scalable, but highly complex setup
Pros and Cons
  • "JD Edwards EnterpriseOne's most valuable feature is its one consolidated platform that runs all the different aspects of companies."
  • "JD Edwards EnterpriseOne is more of a legacy solution because most of the competitors are or have moved to the cloud. It would be beneficial if there was a cloud version available. Additionally, the interface could improve."

What is our primary use case?

JD Edwards EnterpriseOne is generally used to run most business operations and at a very high level. Those business operations would include a financial module, distribution, and HR. There are many other modules available to fit enterprises' needs.

What is most valuable?

JD Edwards EnterpriseOne's most valuable feature is its one consolidated platform that runs all the different aspects of companies.

What needs improvement?

JD Edwards EnterpriseOne is more of a legacy solution because most of the competitors are or have moved to the cloud. It would be beneficial if there was a cloud version available. Additionally, the interface could improve.

For how long have I used the solution?

I have been using JD Edwards EnterpriseOne for approximately 20 years.

Buyer's Guide
JD Edwards EnterpriseOne
June 2025
Learn what your peers think about JD Edwards EnterpriseOne. Get advice and tips from experienced pros sharing their opinions. Updated: June 2025.
857,028 professionals have used our research since 2012.

What do I think about the stability of the solution?

JD Edwards EnterpriseOne is stable.

What do I think about the scalability of the solution?

The scalability of JD Edwards EnterpriseOne is very good. You can have a lot of users using the solution, such as 20,000, and run multiple companies and languages.

How was the initial setup?

The initial setup of JD Edwards EnterpriseOne is highly complex.

What about the implementation team?

We use remote services for the support of JD Edwards EnterpriseOne.

What's my experience with pricing, setup cost, and licensing?

The maintenance of JD Edwards EnterpriseOne is expensive and overall the solution is expensive. Most enterprise operation solution is expensive.

The cost of the solution depends on the size of the company, the number of users, and many other factors.

What other advice do I have?

I would advise others t choose a cloud base solution.

I rate JD Edwards EnterpriseOne a six out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Juan Carlos Escobar Gama - PeerSpot reviewer
Director TIC's - CMC chairman at CSS
Real User
A highly scalable and stable solution with ROI and a good technical support team
Pros and Cons
  • "Traceability is the most valuable feature of JD Edwards EnterpriseOne...The stability of the solution is excellent."
  • "The initial setup was complex...One should get the end-user manual because, in some parts, JD Edwards EnterpriseOne is not user-friendly."

What is our primary use case?

The solution is used regarding all the technical bases of manufacturing, finance, and maintenance.

How has it helped my organization?

We work for a group of companies in their supply chain process and all aspects of their data. The meta is extracted from the EMS system online to ensure everything is under the same system. We put all the information into the system by transferring it from the mining warehouse to the slab facility in Bogata. Then in Bogata, we make all the transformation parts regarding the manufacturing. After we get the rough result, we change that to the appropriate value. In the main system, we have Azure, cost, and evaluation. We manage that and send it to New York and deliver it to sell it to our clients.

What is most valuable?

Traceability is the most valuable feature of JD Edwards EnterpriseOne.

What needs improvement?

We are currently working on the new version of JD Edwards EnterpriseOne as we are currently involved in four different industries. Our focus is on optimization, and with this new version, we hope that using the solution, we succeed at integrating AI to help with tracking and addressing. We are also working with a group of companies that we have invested in and have new deals with, and we want to be able to provide information through dashboards using AI and BI, using the solution. Additionally, we are exploring the use of blockchain technology to ensure that not only our investments but also our clients have access to market information and understand how everything is working.

For how long have I used the solution?

I have been using JD Edwards EnterpriseOne for more than five years.

What do I think about the stability of the solution?

The stability of the solution is excellent.

What do I think about the scalability of the solution?

It is a scalable solution. I rate it eight out of ten. Currently, 500 users are using the solution.

How are customer service and support?

The technical support team is excellent, as they respond very fast.

How was the initial setup?

The initial setup was complex.

What was our ROI?

We have seen a return on investment in our company.

What's my experience with pricing, setup cost, and licensing?

The pricing is very high. Even though the license is perpetual yet you have to get the maintenance. Since we pay using Pesos, it's very expensive.

What other advice do I have?

One should get the end-user manual because, in some parts, JD Edwards EnterpriseOne is not user-friendly.

I rate the solution an eight out of ten.

Which deployment model are you using for this solution?

On-premises

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
JD Edwards EnterpriseOne
June 2025
Learn what your peers think about JD Edwards EnterpriseOne. Get advice and tips from experienced pros sharing their opinions. Updated: June 2025.
857,028 professionals have used our research since 2012.
Khalid Jalal - PeerSpot reviewer
Senior Manager - Group ICT at Gulf Aluminium Rolling Mill Co. B. S. C. (c)
Real User
Top 5Leaderboard
A valuable interface with good customization, but it could include a built-in data warehouse
Pros and Cons
  • "We find the ease of use, customization, and user interface valuable."
  • "The licensing is expensive compared to other solutions on the market."

What is our primary use case?

Our primary use case for the solution is for finance, such as payroll, sales and production but not full-fledged manufacturing because we have an in-house system developed for that. We deploy the solution on-premises.

What is most valuable?

We find the ease of use, customization, and user interface valuable.

What needs improvement?

The solution can be improved by including a built-in data warehouse and BI functionalities. So the end user could report by themselves, depending on the IT. Currently, the solution has many good features, but the issue is that people need to be very well-trained and have the right resources to do any work. For example, if you want to make a new system out of it for your business, you need to have a specialist and an architect available. In addition, some specialized resources are required for each module, which is sometimes difficult.

For how long have I used the solution?

We have been using the solution for approximately nine years and are currently using the latest version.

What do I think about the stability of the solution?

The solution is stable. I rate it a nine out of ten.

What do I think about the scalability of the solution?

The solution is scalable and easy to integrate with others. It can extend to many things, including interfacing with other applications and API-based interfacing through databases. Approximately 150 people, from operators to the CEO, are currently utilizing the solution across different countries, including Bahrain, Singapore, U.S. and Australia. I rate the scalability an eight out of ten.

How are customer service and support?

When we have issues, we usually contact our in-house team first, and if we need further support, we reach out to Oracle support, but we have not directly used support from JD Edwards Enterprise One. I rate Oracle support a five out of ten because the technical, licensing, and sales teams do not communicate with each other and provide varying information depending on the agents we speak to.

How would you rate customer service and support?

Neutral

Which solution did I use previously and why did I switch?

We used an internal system on the IBM platform before moving to JD Edwards Enterprise One 25 years ago. JD Edward Enterprise One has a lot of functionalities, but they are costly. So we have developed in-house systems to take care of them. For example, we have our time and attendance systems outside JD Edward Enterprise One. We also have our procurement, which liaises with our suppliers and vendors outside JD Edward Enterprise One because we cannot afford to manage everything from JD Edward Enterprise One. The fundamental functionalities are on the solution, but for any extra features and self-service workflow, we handle it outside of JD Edward Enterprise One.

How was the initial setup?

The initial setup without a lot of customization is straightforward. I rate it an eight out of ten. However, suppose there are many customizations, and you want to tweak the system to meet your particular function, depending on the complexity. In that case, it may be complex, but it is straightforward with minimal customization and more towards parameterization and customization.

The period for the initial setup could take up to a year or more, depending on the complexity and availability of resources. If you're starting from scratch and don't have a JD Edwards Enterprise One solution and want to implement it in the organization, configure it and set up the system to be functional.

What about the implementation team?

We implemented it in-house because our team has been there for many years and knows the whole system and the business. So they are like internal consultants. They are process experts and JD Edwards Enterprise One experts, and they are the IT guys. A minimum of two people are required for maintenance.

What's my experience with pricing, setup cost, and licensing?

The licensing is expensive compared to other solutions on the market, and getting the resources in Bahrain is not easy because very few of us use JD Edwards Enterprise One. I rate the pricing an eight out of ten, with one being the least expensive and ten being the most expensive.

What other advice do I have?

I rate the solution a seven out of ten. The solution is good but can be improved by including a built-in data warehouse and BI functionalities. I do not recommend the solution for users in Bahrain or Gulf because limited resources are available. However, if they can support it, then I recommend it. However, I recommend it to users in the U.S. or other countries with enough resources to support it.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Nitin Mothilall - PeerSpot reviewer
Senior Business Analyst at a computer software company with 501-1,000 employees
Reseller
Highly customizable and competitively priced, but forms customization should be easier
Pros and Cons
  • "Its user interface and ease of navigation are valuable."
  • "Forms customization should be easier. Currently, it has to go through the development life cycle."

What is our primary use case?

We're using it in the manufacturing space, and we're using it in the public sector. So, it's a multifaceted system.

What is most valuable?

Its user interface and ease of navigation are valuable. The functionality and enhancement capabilities in terms of development, browsing tables, et cetera are also valuable.

What needs improvement?

I would like to have the ability to easily customize forms. Forms customization should be easier. Currently, it has to go through the development life cycle.

In terms of additional features, they have already added so many features to this product. 

For how long have I used the solution?

I have been using this solution for 10 years.

What do I think about the stability of the solution?

It's very stable. I would rate it a nine out of ten in terms of stability.

What do I think about the scalability of the solution?

It's scalable. I would rate it an eight out of ten in terms of scalability.

How are customer service and support?

They're very knowledgeable. I would rate them a nine out of ten.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I've worked on NetSuite, and I've worked on Oracle E-Business. This product is way ahead of its time in terms of features. It's just that it's a mid-tier product that's not recognized a lot. As compared to NetSuite and Oracle E-Business, JD Edwards EnterpriseOne is highly customizable, especially in a manufacturing environment.

How was the initial setup?

I find it very easy, but I've been working with it for the last 10 years. I've been working with NetSuite for the last two years, and I've worked with Oracle E-Business for at least one year or two years. In terms of setup, I find JD Edwards very flexible.

I would rate it an eight out of ten in terms of the setup. It's difficult to set up, but once you know the software, you can go through it.

What's my experience with pricing, setup cost, and licensing?

It's very competitively priced. The only problem now is that most of the industry is moving towards software as a service or a subscription model, whereas JD Edwards has a capital expenditure. You would spend on the licenses once off. You can either host it on-premise or in the cloud, but there is a licensing fee once a year. 

What other advice do I have?

Overall, I would rate it a seven out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner / Reseller / Integrator
PeerSpot user
Consultant at Capgemini
Real User
Low-code, convenient to use, and seamless when adding applications
Pros and Cons
  • "It is very straightforward to deploy and set up."
  • "I haven't come across any downsides just yet."

What is most valuable?

The features are very convenient to use. 

Whenever there are custom applications to be added, it's very seamless.

It is very straightforward to deploy and set up. 

It's low-code. 

Everything is working well for the client so far. 

What needs improvement?

I haven't come across any downsides just yet.

For how long have I used the solution?

I've used the solution for five years. 

We recently deployed the solution to a new client a few months ago.

What do I think about the stability of the solution?

Maybe after some time, I can confirm the stability. However, right now, we've only just deployed it. From the client side, once we receive comments, we'll have a better idea. I haven't heard anything negative just yet.

What do I think about the scalability of the solution?

I was told that the solution can scale well. In terms of how well that has been received, I can't comment. I haven't heard of any scaling happening just yet.

How are customer service and support?

Technical support has been good so far. We have not had any complaints. 

How would you rate customer service and support?

Positive

How was the initial setup?

The solution is not complex or difficult. It's very straightforward, very simple. 

We have six or seven people on board that are able to implement and maintain the solution. 

Since the client was so aggressive on time, it was done in three to four months of time.

What about the implementation team?

We have an in-house team. The implementation was done by our team members.

What was our ROI?

I don't have any data surrounding the ROI capabilities. 

What other advice do I have?

We are partners. 

I'd recommend the solution to other users. 

I'd rate the solution a nine out of ten. It's a great low-code solution that has been well received by the client so far. 

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Business solution Manager at NFPC
Real User
Top 5Leaderboard
A stable solution that can be used for manufacturing, finance, and procurement
Pros and Cons
  • "JD Edwards EnterpriseOne is perfect for our reporting for the management, workflow, and procurement workflow."
  • "The way of creating daily reports could be made a little bit easier."

What is our primary use case?

We use JD Edwards EnterpriseOne for manufacturing, finance, and procurement.

What is most valuable?

JD Edwards EnterpriseOne is perfect for our reporting for the management, workflow, and procurement workflow.

What needs improvement?

The way of creating daily reports could be made a little bit easier.

For how long have I used the solution?

I have been using JD Edwards EnterpriseOne for 19 years.

What do I think about the stability of the solution?

JD Edwards EnterpriseOne is a stable solution.

What do I think about the scalability of the solution?

JD Edwards EnterpriseOne is a scalable solution. More than 100 users are using the solution in our organization.

How was the initial setup?

Compared to other ERPs, JD Edwards EnterpriseOne's initial setup is more easy and straightforward.

What about the implementation team?

The solution's setup takes one or two weeks.

What was our ROI?

We have seen a return on investment with JD Edwards EnterpriseOne.

What's my experience with pricing, setup cost, and licensing?

The solution's pricing depends on the deal and the number of users.

Which other solutions did I evaluate?

Before choosing JD Edwards EnterpriseOne, we evaluated SAP.

What other advice do I have?

I am using the latest version of JD Edwards EnterpriseOne. The solution can be deployed both on-premises and on-cloud, but we currently update it from on-premise to cloud.

I would recommend JD Edwards EnterpriseOne to other users. Users should have the right persons and the right team. The solution will not be good for users without a good team, proper key users, and proper process documentation.

Overall, I rate JD Edwards EnterpriseOne ten out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Madhuri Turumella - PeerSpot reviewer
Functional Consultant at DXC Technology
Real User
Top 10Leaderboard
Useful orchestrator, reliable, and helpful support
Pros and Cons
  • "The most valuable feature of JD Edwards EnterpriseOne is the flashback it quickly takes you to the data browser. Additionally, one of the newer tools is the orchestrator which is very good."
  • "JD Edwards EnterpriseOne could improve the speed because sometimes it takes time to load into the environment. This is typical when the ESU patch packages are used."

What is our primary use case?

JD Edwards EnterpriseOne is used by our clients that use different modules, such as payroll and finance. I primarily use the payroll module.

What is most valuable?

The most valuable feature of JD Edwards EnterpriseOne is the flashback it quickly takes you to the data browser. Additionally, one of the newer tools is the orchestrator which is very good.

What needs improvement?

JD Edwards EnterpriseOne could improve the speed because sometimes it takes time to load into the environment. This is typical when the ESU patch packages are used.

For how long have I used the solution?

I have been using JD Edwards EnterpriseOne for approximately three years.

What do I think about the stability of the solution?

JD Edwards EnterpriseOne is stable.

What do I think about the scalability of the solution?

The scalability of JD Edwards EnterpriseOne is good.

We have approximately 40 clients using

How are customer service and support?

I rate the support from JD Edwards EnterpriseOne a four out of five.

How was the initial setup?

The setup of JD Edwards EnterpriseOne difficulty depends on the module being installed by the client. The setup does not take much time but the implementation of the modules can take approximately 18 weeks to complete. If there are multiple modules being implemented it can take approximately six months.

What about the implementation team?

I am a consultant that does the JD Edwards EnterpriseOne implementations.

What's my experience with pricing, setup cost, and licensing?

The price of JD Edwards EnterpriseOne is high. However, every ERP solution has a high price.

What other advice do I have?

I would recommend this solution to others.

I rate JD Edwards EnterpriseOne eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Madhan Babu - PeerSpot reviewer
Senior Analyst at a tech services company with 10,001+ employees
Reseller
Easy to use, set up, and expand
Pros and Cons
  • "It’s a stable product."
  • "We’d like to see technical support integrated within the application so that it is not required to raise additional incidents or do manual outreach to support."

What is our primary use case?

It is an ERP platform.

I use it for admin privileges to create a user and delete a user or granting with the usage of our user is different in their perspective. They use it for logistics or ERP functionality, whichever is applicable to them.

What is most valuable?

It’s a web-based application and it is easy to use. It offers a wide range of solutions for the industry part.

The product is easy to set up.

It’s a stable product.

The solution can scale.

What needs improvement?

The solution is already pretty refined. If they can continue to do so, it will continuously get better.

We’d like to see technical support integrated within the application so that it is not required to raise additional incidents or do manual outreach to support. We can reduce the manual process for technical support by having it within the solution itself. That would be easier than sending tickets.

For how long have I used the solution?

I’ve used the solution for more than three years.

What do I think about the stability of the solution?

We’re on the cloud now. There are some integration and migration issues, however, apart from that, the application is stable. Probably once everything is sorted after the implementation, it should be good.

What do I think about the scalability of the solution?

The solution is scalable. We already have a scaled version of it.

We have around 5,000 users right now.

How are customer service and support?

We haven’t really had issues with the solution. It’s very easy to use and therefore we haven’t needed the help of support so much.

How was the initial setup?

It’s easy to initially set up. It’s not hard at all.

I’m not sure how long it takes to deploy the product.

What's my experience with pricing, setup cost, and licensing?

I'm not sure about the license part. I don't have any details.

Which other solutions did I evaluate?

I’m not sure if the company evaluated anything else beforehand.

What other advice do I have?

I am a reseller.

I am not a regular user of it, I'm an admin user of it and I am not aware of the application part of it.

New users can use the solution as a web implementation of the application and it is a user-friendly application.

I’d recommend the product to others.

I would rat ether solution eight out of ten.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure
Disclosure: My company has a business relationship with this vendor other than being a customer:
PeerSpot user
Buyer's Guide
Download our free JD Edwards EnterpriseOne Report and get advice and tips from experienced pros sharing their opinions.
Updated: June 2025
Buyer's Guide
Download our free JD Edwards EnterpriseOne Report and get advice and tips from experienced pros sharing their opinions.