JD Edwards EnterpriseOne Reviews

We use JD Edwards EnterpriseOne for manufacturing, finance, and procurement.

JD Edwards EnterpriseOne is perfect for our reporting for the management, workflow, and procurement workflow.

The way of creating daily reports could be made a little bit easier.

I have been using JD Edwards EnterpriseOne for 19 years.

JD Edwards EnterpriseOne is a stable solution.

JD Edwards EnterpriseOne is a scalable solution. More than 100 users are using the solution in our organization.

Compared to other ERPs, JD Edwards EnterpriseOne's initial setup is more easy and straightforward.

The solution's setup takes one or two weeks.

We have seen a return on investment with JD Edwards EnterpriseOne.

The solution's pricing depends on the deal and the number of users.

Before choosing JD Edwards EnterpriseOne, we evaluated SAP.

I am using the latest version of JD Edwards EnterpriseOne. The solution can be deployed both on-premises and on-cloud, but we currently update it from on-premise to cloud.

I would recommend JD Edwards EnterpriseOne to other users. Users should have the right persons and the right team. The solution will not be good for users without a good team, proper key users, and proper process documentation.

Overall, I rate JD Edwards EnterpriseOne ten out of ten.

Our primary use case for the solution is for finance, such as payroll, sales and production but not full-fledged manufacturing because we have an in-house system developed for that. We deploy the solution on-premises.

We find the ease of use, customization, and user interface valuable.

The solution can be improved by including a built-in data warehouse and BI functionalities. So the end user could report by themselves, depending on the IT. Currently, the solution has many good features, but the issue is that people need to be very well-trained and have the right resources to do any work. For example, if you want to make a new system out of it for your business, you need to have a specialist and an architect available. In addition, some specialized resources are required for each module, which is sometimes difficult.

We have been using the solution for approximately nine years and are currently using the latest version.

The solution is stable. I rate it a nine out of ten.

The solution is scalable and easy to integrate with others. It can extend to many things, including interfacing with other applications and API-based interfacing through databases. Approximately 150 people, from operators to the CEO, are currently utilizing the solution across different countries, including Bahrain, Singapore, U.S. and Australia. I rate the scalability an eight out of ten.

When we have issues, we usually contact our in-house team first, and if we need further support, we reach out to Oracle support, but we have not directly used support from JD Edwards Enterprise One. I rate Oracle support a five out of ten because the technical, licensing, and sales teams do not communicate with each other and provide varying information depending on the agents we speak to.

Neutral

We used an internal system on the IBM platform before moving to JD Edwards Enterprise One 25 years ago. JD Edward Enterprise One has a lot of functionalities, but they are costly. So we have developed in-house systems to take care of them. For example, we have our time and attendance systems outside JD Edward Enterprise One. We also have our procurement, which liaises with our suppliers and vendors outside JD Edward Enterprise One because we cannot afford to manage everything from JD Edward Enterprise One. The fundamental functionalities are on the solution, but for any extra features and self-service workflow, we handle it outside of JD Edward Enterprise One.

The initial setup without a lot of customization is straightforward. I rate it an eight out of ten. However, suppose there are many customizations, and you want to tweak the system to meet your particular function, depending on the complexity. In that case, it may be complex, but it is straightforward with minimal customization and more towards parameterization and customization.

The period for the initial setup could take up to a year or more, depending on the complexity and availability of resources. If you're starting from scratch and don't have a JD Edwards Enterprise One solution and want to implement it in the organization, configure it and set up the system to be functional.

We implemented it in-house because our team has been there for many years and knows the whole system and the business. So they are like internal consultants. They are process experts and JD Edwards Enterprise One experts, and they are the IT guys. A minimum of two people are required for maintenance.

The licensing is expensive compared to other solutions on the market, and getting the resources in Bahrain is not easy because very few of us use JD Edwards Enterprise One. I rate the pricing an eight out of ten, with one being the least expensive and ten being the most expensive.

I rate the solution a seven out of ten. The solution is good but can be improved by including a built-in data warehouse and BI functionalities. I do not recommend the solution for users in Bahrain or Gulf because limited resources are available. However, if they can support it, then I recommend it. However, I recommend it to users in the U.S. or other countries with enough resources to support it.

I've been working as a JD Edwards consultant for four companies we did projects for all four in the food markets. With all four of them, two times it was an implementation project, and two times it was management and book fixing and that kind of thing.

For me, it always was production and logistics.

The strongest functionality of JD Edwards is the ability to model, in the production that it is, model the production process. If I were to model the bill of materials and production routing, then that's one of the strongest parts of JD Edwards.

The initial setup is not difficult.

The solution can scale.

The stability is good.

There's a large amount of online documentation that makes troubleshooting easy.

It's all in the way that end-users are able to make reports. The more that's flexible, the better it is. In JD Edwards, it's the reports that you get standard. Then the user has to deal with that and if he's not satisfied with it, well, then that's tough luck, so to say. The reporting has to be flexible or it will turn the end-user off.

I'm not sure if there are any missing features. The last thing we worked with was Orchestrator and that was something that could be of great value. Orchestrator will prove to be the solution for many problems. At the moment, there isn't something that I would say that we're all waiting for it. On the other hand, they should make more noise on the Orchestrator, as there are not many people who know what it is and what it can do, and what it can mean for new implementations, or old ones.

I've used the solution for the past five or six years.

The solution is quite stable. 

The product can scale. If you are too big or too small for the solution, if you are something like Coca-Cola worldwide, you would not use JD Edwards solely for all activities. They're too big. If you are a company of, let's say 10 employees, then you're too small. However, otherwise, if you choose right, it's very easy to set it up and it's scalable. If you are going from, let's say 200 to 500 employees, no problem. If you have two sites and you're growing to five production sites, also no problem.

The solution is part of the Oracle family and I always used the information that I could find in Oracle Metalink. For JD Edwards it's also there this. The support information that you can find on the Oracle sites, the support sites, it's huge. If I have a problem, then in 80% of the cases, I can find a solution somewhere on the support side of Oracle before I have to lock a service request with the Oracle support unit. There's a lot of information that you can find on your own. Therefore, the support is quite good.

At this moment, I'm on my second project for Oracle E-Business Suite and then the project module.

The implementation process is pretty simple. I can relate it to the E-Business Suite, as I've also a long-term experience in E-Business Suite. JD Edwards is more simple than the E-Business Suite to set up and make work. On the other hand, if you have a very large operation and your operation is multi-language and multicurrency, then the E-Business Suite is better as it has more opportunities to set it up for multicurrency and multi-language. That said, in daily practice, JD Edwards is reasonably easy to set it up.

In terms of maintenance, for the application management team, for a normal instance of JD Edwards, then you could expect something like, let's say 500 users. Then there would be one or two application managers that are managing an application of that size - and perhaps one database manager.

The ROI is not my business. I can't speak to if we have seen any.

I barely know what the license costs are. They are in the range of $1,000 per end-user per year or something like that. A lot of the bigger ERP solutions, like E-Business Suite or SAP, are all the same or similar in terms of pricing. 

We are a system integrator.

I'd advise new users if you are using JD Edwards or if you are using Oracle E-Business Suite, just go on with it and stay using it for a long time. It will be supported until, the last I heard, 2030, by Oracle and perhaps even longer. However, if you are thinking about implementing an ERP solution that's new, from the scratch, I would consider one of the cloud solutions. Then you could look to an Oracle Cloud product or you can look to Salesforce - whatever suits your business. I would go for the cloud products and not for the, well, let's say old school, on-premise products.

I would rate the solution at an eight out of ten.

It is an ERP platform.

I use it for admin privileges to create a user and delete a user or granting with the usage of our user is different in their perspective. They use it for logistics or ERP functionality, whichever is applicable to them.

It’s a web-based application and it is easy to use. It offers a wide range of solutions for the industry part.

The product is easy to set up.

It’s a stable product.

The solution can scale.

The solution is already pretty refined. If they can continue to do so, it will continuously get better.

We’d like to see technical support integrated within the application so that it is not required to raise additional incidents or do manual outreach to support. We can reduce the manual process for technical support by having it within the solution itself. That would be easier than sending tickets.

I’ve used the solution for more than three years.

We’re on the cloud now. There are some integration and migration issues, however, apart from that, the application is stable. Probably once everything is sorted after the implementation, it should be good.

The solution is scalable. We already have a scaled version of it.

We have around 5,000 users right now.

We haven’t really had issues with the solution. It’s very easy to use and therefore we haven’t needed the help of support so much.

It’s easy to initially set up. It’s not hard at all.

I’m not sure how long it takes to deploy the product.

I'm not sure about the license part. I don't have any details.

I’m not sure if the company evaluated anything else beforehand.

I am a reseller.

I am not a regular user of it, I'm an admin user of it and I am not aware of the application part of it.

New users can use the solution as a web implementation of the application and it is a user-friendly application.

I’d recommend the product to others.

I would rat ether solution eight out of ten.

We basically provide the consulting and we just do the implementation for the clients with JD Edwards.

The accounting portion is very good for one. The financials are great. 

The integrations are good. Right now, the orchestration is very good. The new feature, which is coming as orchestration and UDO, offers different objects, which are currently in demand now. The integration with the different third-party systems is great.

The solution is easy to set up.

It's quite stable. 

They are trying to provide one-view reporting. They have the interface with Hubble and other reporting, however, we just want that to be a part of JD Edwards. They should have the reporting, the financial reports, however, right now, people use other software. They take on third-party software, like Hubble. It's an Oracle product only. They interface with JD Edwards. 

I've been working with the solution for 13 years. 

The solution is stable. There aren't bugs or glitches and it doesn't crash or freeze. 

You can scale the solution if you need to. 

For support, we have tickets. The support varies from client to client. We've got the solution from Oracle. My support is there. Once we raise the queue with Oracle we receive that feedback.

The solution is easy to set up. It's not overly complex or difficult. 

We handle installations for our clients. 

The cost is a bit expensive, however, the licensing model is good. There are some items, such as reporting, that will cost extra. Clients might need to purchase BI tools. That's where it can get expensive for them.

We are partners with Oracle.

If it's a medium or large-scale operation, I'm happy if people go for that ERP. If they want to not spend too much on their solution, like on an SAP or Oracle, this is a good option. I work for bigger clients, they have this product and they are using it for more than 12 or 15 years now and they're really happy and they're big, big, big. Therefore, the customer, if they want, could go for this product first, and if they want to go for EBS or SAP, or any other ERP, they can move over.

I'd rate the solution eight out of ten.

It is a good product for managing the business. We can manage supply chain and distribution, manufacturing, finance, etc.

I'm a consultant. I work for different clients, and I have worked on different versions, such as XP, 8.12, 9.1, and 9.2.

The good thing about it is that it is very customizable. We can modify it the way we want.

With the new versions, it has become very user-friendly. We have integration with mobiles, and we have cloud-based solutions. There are a lot of things that can be done by front-end users without technical knowledge. They can create reports without having to do any coding, and it's very good now.

If they can research and make the installation part easier or more user-friendly, it would be nice.

I have been using this solution for about 10 years. 

It is very stable.

It is very scalable. The client I'm currently working with has about a thousand users, but I've worked with other clients with a lot more users, such as about 5,000 or so, across different geographies.

There is currently no plan to increase its usage.

It is pretty good, but when we contact Oracle support, we have to first do our homework. They need several things before they look into any issues. 

Oracle provides support for standard things. They support the standard or vanilla product. If we have a lot of customizations, it gets tricky. We are responsible for the things we change, and they are mostly responsible for the standard part. So, the more customizations we have, the trickier it gets.

I used a product from Oracle as a CRM tool, but I haven't used any other ERP. I've only been using JD Edwards.

It is not very straightforward. You need a very technical person to do that or assist you. The installation is okay, but when you're implementing, you have to do adjustments to make it work for your business. So, it does require a little bit of technical expertise. You might need help from Oracle as well. 

The installation takes a few days, but the implementation can take a few months.

In terms of maintenance, in the current team that I'm working with, there are about 25 to 30 people for IT support for 1,000 users.

I find it really good. I have limited exposure to the product, and from my point of view, it is very customizable. It is very good because we can modify the way we want. It is stable as long as we are following Oracle guidelines.

I would definitely recommend it to others. I love it. With the new versions, it has become very good. 

I would rate it a nine out of 10.

JD Edwards EnterpriseOne is used by our clients that use different modules, such as payroll and finance. I primarily use the payroll module.

The most valuable feature of JD Edwards EnterpriseOne is the flashback it quickly takes you to the data browser. Additionally, one of the newer tools is the orchestrator which is very good.

JD Edwards EnterpriseOne could improve the speed because sometimes it takes time to load into the environment. This is typical when the ESU patch packages are used.

I have been using JD Edwards EnterpriseOne for approximately three years.

JD Edwards EnterpriseOne is stable.

The scalability of JD Edwards EnterpriseOne is good.

We have approximately 40 clients using

I rate the support from JD Edwards EnterpriseOne a four out of five.

The setup of JD Edwards EnterpriseOne difficulty depends on the module being installed by the client. The setup does not take much time but the implementation of the modules can take approximately 18 weeks to complete. If there are multiple modules being implemented it can take approximately six months.

I am a consultant that does the JD Edwards EnterpriseOne implementations.

The price of JD Edwards EnterpriseOne is high. However, every ERP solution has a high price.

I would recommend this solution to others.

I rate JD Edwards EnterpriseOne eight out of ten.

I use the solution for managing financial aspects like accounting, customer providers, and distribution of goods.

The tool is valuable for its rich set of functionalities and stability.

The product’s pricing should be improved.

I have been using this solution for the past five years.

The solution is stable.

The customer service and support is good.

Positive

The initial setup was complex. Currently, approximately 10 to 20 individuals within our company are using the solution.

The solution’s pricing depends on the module you’re purchasing.

Overall, I rate the solution an eight out of ten.