Oracle OBIEE OverviewUNIXBusinessApplication

Oracle OBIEE is the #2 ranked solution in top Legacy BI Tools tools, #4 ranked solution in top Reporting Tools, and #6 ranked solution in top Business Intelligence Tools. PeerSpot users give Oracle OBIEE an average rating of 8.0 out of 10. Oracle OBIEE is most commonly compared to Microsoft BI: Oracle OBIEE vs Microsoft BI. Oracle OBIEE is popular among the large enterprise segment, accounting for 72% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a computer software company, accounting for 19% of all views.
Oracle OBIEE Buyer's Guide

Download the Oracle OBIEE Buyer's Guide including reviews and more. Updated: January 2023

What is Oracle OBIEE?

Oracle OBIEE (Oracle Business Information Enterprise Edition) is a business intelligence (BI) tool developed by Oracle. OBIEE will gather, store and analyze an organization's network data and compile the information to create reports, dashboard graphs, and performance analysis. OBIEE’s unique platform allows clients to discover new awareness and improve the speed of completing important business decisions by providing robust visual tools and intuitive realization coupled with the latest unmatched enterprise analytics available. OBIEE helps IT enterprise organizations to experience an intelligent view of all enterprise data from across all sources and empowers trusted users with increased levels of reliable, dependable access, interaction, and the ability to utilize the data to increase the overall effectiveness and productivity of the organization.

OBIEE provides unique immediate mobile access, intuitive dashboards, robust reporting, real-time alerts, metadata search, procedure management, direct access to Big Data resources, enlightened in-memory computing, and seamless systems management processes. These features seamlessly combine to make Oracle OBIEE a complete, top-of-the-line broad solution that is cost-effective, minimizes TCO, and provides a competitive, quick ROI for the entire organization.

Oracle OBIEE Top Features 

  • Complete comprehension: Oracle OBIEE offers a full range of BI strategies, including intuitive smart dashboards, dynamic alerts and detection, efficient workflows, enterprise reporting, MS Office integration, real-time predictive analysis, and more. OBIEE also includes many next-generation options, including mission critical scalability and performance, diverse data access and integration, and a modern, robust, service-oriented architecture.
  • Hot-pluggable: OBIEE will take advantage of existing IT relationships, both Oracle and non-Oracle databases, solutions, and applications. Organizations that partner with OBIEE have access to an entire library of analytic tools that are immediately deployable and provide an improved TCO and a super-fast ROI. Additionally, in an outstanding collaboration with Hyperion, OBIEE incorporates BI tools that integrate well with the current suite to supply the grandest selection of BI tools available on the market today.
  • Extensive: OBIEE is very user-friendly and extremely intuitive, and the 100% Web UI brings robust and dynamic BI from diverse sources to any audience, distributing awareness when and where users require it to manage activities, decisions, and processes. 

Reviews from Real Users

Sandeep V., Process System Engineer at a comms service provider, tells us, “This solution is very easy for people who are building ad-hoc things. It's an enterprise solution so it can be deployed for a lot of users. There are some great new features that come with the 12c like data visualization, desktop BI Publisher, automation, and interactive dashboards. The product has good features. “ 

A user who is a CEO at a consultancy relates, “The most valuable feature is the visualization. The data warehousing, data storage, and data wrangling are all features that are in there, and it's one of the better products out there. A good thing is that for large datasets, it's very stable, especially when you have an Oracle database.”

A user who is a Principal Business Intelligence Architect at a computer software company suggests, "It is very biased towards Oracle infrastructure. One of the major red flags we have at the moment against Oracle is that it doesn't support deployment on other cloud providers. We're quite heavily vested in AWS as our infrastructure, and Oracle is yet to formally support deploying on those virtual infrastructure instances. That's quite disappointing, and it also cuts them out of over 70% of the market."



Oracle OBIEE was previously known as OBIEE, Oracle Business Intelligence Enterprise Edition, Oracle BI, Oracle BI EE 11g.

Oracle OBIEE Customers

Banca Transilvania, BeckmanCoulter, Hong Kong Housing Society, HealthShare, Ivanhoe Cambridge Unifies, and Home Credit, and Finance Bank.

Oracle OBIEE Video

Oracle OBIEE Pricing Advice

What users are saying about Oracle OBIEE pricing:
  • "I would rate it a 4 out of 5 in terms of pricing."
  • "Its licensing is yearly."
  • Oracle OBIEE Reviews

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    Senior Business Intelligence Consultant with 11-50 employees
    Real User
    Top 5
    Rock solid, handles massive amounts of data quickly, and has a user-friendly interface for self-service BI
    Pros and Cons
    • "Its robustness is most valuable. It can handle massive amounts of data quickly. If it's properly configured and tuned, it can handle massive amounts of data very quickly to produce results. That to me is the number one feature."
    • "One of the things that have been difficult with OBIEE during all the time that I've known it is that when something goes wrong, many times, the error messages are not specific, and you've got to spend a lot of time digging and digging and digging before you say, "Oh, okay. I figured out what it was." There should be more detailed error messages or troubleshooting messages."

    What is our primary use case?

    Most of the use cases were related to financial reporting, project management, and operations.

    How has it helped my organization?

    One of its main features, which is a feature in pretty much every enterprise product these days, is the ability to see a single source of truth (SSOT). It means that of all the different pieces of information in today's contemporary enterprise, you can identify one set of financials, one set of production data, one set of sales, and one set of marketing data, and you can call that the truth or the gold standard. Everybody who accesses the application can refer to the same truth. This is a major benefit of not only OBIEE but many other products, but OBIEE has been doing that for a long time. Being able to access multiple data sources, being able to pull them all together, and being able to establish the same information that everybody can refer to are some of its benefits.

    What is most valuable?

    Its robustness is most valuable. It can handle massive amounts of data quickly. If it's properly configured and tuned, it can handle massive amounts of data very quickly to produce results. That to me is the number one feature. Everything else after 10 years becomes like second nature. 

    I find it user-friendly, but some people would argue this point. It's user-friendly in the sense that if you have someone who's properly trained, then it has a user-friendly interface for self-service BI. I used to do training on that product. For someone who is not properly trained, it's difficult. 

    What needs improvement?

    When they converted to OAC, they made some changes that were good and some that were not so good. In terms of room for improvement, there is nothing that's perfect. One of the things that have been difficult with OBIEE during all the time that I've known it is that when something goes wrong, many times, the error messages are not specific, and you've got to spend a lot of time digging and digging and digging before you say, "Oh, okay. I figured out what it was." There should be more detailed error messages or troubleshooting messages.

    Buyer's Guide
    Oracle OBIEE
    January 2023
    Learn what your peers think about Oracle OBIEE. Get advice and tips from experienced pros sharing their opinions. Updated: January 2023.
    672,785 professionals have used our research since 2012.

    For how long have I used the solution?

    I have been using this solution for 10 years.

    What do I think about the stability of the solution?

    It's generally rock solid. In fact, when I used to teach people, I used to say, "Don't worry, experiment. You can't break it." It can be broken, but most people with the access that they are given are not going to break it. I would rate it a 10 out of 10 in terms of stability.

    What do I think about the scalability of the solution?

    Its scalability is very good. It's definitely one of its features for the last several versions. In the last project, there were about a hundred users. I'm probably estimating high.

    I definitely have plans to increase its usage because I'm getting certified and that's my experience. So, I would like more people to use it.

    How are customer service and support?

    I would rate them a 4 out of 5.

    How would you rate customer service and support?

    Positive

    Which solution did I use previously and why did I switch?

    I primarily worked with Crystal Reports.

    How was the initial setup?

    It's complex to set up an entire installation, especially if someone has never done it before. You've got to know a lot of other things. You can't approach it cold and be easily or quickly successful.

    What about the implementation team?

    You can deploy it with one person. I've deployed an entire OBIEE installation entirely by myself. It's not recommended, and it's not the best way, but it can be done. I know, I've done it. To administer or manage it once it's in place, the ideal team would be at a minimum a three to four-person team. Some companies, when they say, "We need to put in BI, and we need people to do that," they're also, without saying it, asking for someone to set up a data warehouse, run ETL, build and maintain that, run the BI, build the interface, do the reports, and teach or train the employees, which is something I've done. In that kind of situation, you need a three or four-person team at minimum to distribute everything from the data warehouse work, ETL, report development, training, and so on. If the person you're asking to maintain the BI system is not asked to train users, you don't need that skill either. So, it can be done by one person. It depends on what the client desires and is expecting.

    What was our ROI?

    There is absolutely a return on investment with this.

    What's my experience with pricing, setup cost, and licensing?

    I have looked at its price, but I don't remember it. I would rate it a 4 out of 5 in terms of pricing.

    Which other solutions did I evaluate?

    Before going with OBIEE, I didn't evaluate other options. While using OBIEE over the last 10 years, I've evaluated several but not beforehand. The clients that engaged me already had made the choice and did the installation, or I did the installation for them.

    What other advice do I have?

    Talk to another company that had to put it in place and maintain it. Get the straight story from the people who deal with it every single day—not the CEO who signed the contract, not the vice president or CIO or CTO, not the people who signed the contract and then gave it to somebody else. You should talk to the actual people who put it in place and did it every day. 

    If you want to put it in place, do not believe that you must hire someone who has used this product before. What I mean by that is that if someone has used similar tools and knows the basics of BI, SQL language, and so on, with a little bit of time and training, they can become proficient in OBIEE. It's complex but it's not impossible. You don't have to find someone who has used it before. People who have used other things can learn OBIEE. I do training on that product, and I can train them.

    I would rate it a 9 out of 10.

    Disclosure: I am a real user, and this review is based on my own experience and opinions.
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    PeerSpot user
    BI Analytics-Tech Lead at StratApps
    Real User
    Top 20
    Extremely flexible, easy to set up and great for reporting
    Pros and Cons
    • "The solution has great reporting and forecasting capabilities."
    • "There's a lot of redundancy, especially in relation to creating the code."

    What is most valuable?

    The flexibility to work with this on the cloud only if you would like is very helpful. There are fewer log-ins required. It's easy to connect to the live system.

    The initial setup was straightforward.

    The solution is stable.

    We've found the technical support to be very helpful.

    The solution has great reporting and forecasting capabilities.

    What needs improvement?

    If I want to develop a new repository, any new table, any new schema that I want to incorporate into the RPD, then in my local schema, can't directly connect to the cloud. I do not have complete end-to-end access to it. In such cases, I need to install some local DV. I don't know if that is the right path or not, however, as far as I'm concerned, I'm just creating some tables, some sample space in my local DB and from the DB I just try to import into my local RPD in order to publish to the cloud. It is double work. If I'm in a non-cloud environment and I need not connect to the local DB, I need not re-import everything into my local space. I can connect to the available on-premise DB and connecting to that on-premise DB I can create the RPD.

    In terms of linking to the cloud, there are many restrictions. From a business standpoint, it is a great way to approach things. That said, from a developer's standpoint, it's a bit tough to develop the code and progress the code to the next environment like that. 

    There's a lot of redundancy, especially in relation to creating the code. Developers, in fact, have to deal with many hurdles, including security restrictions and vendor communications.

    For how long have I used the solution?

    I've been using the solution for the next nine years at this point. It's been almost a decade.

    What do I think about the stability of the solution?

    The solution is stable. In fact, we are working to build out capabilities so that users who might use Tableau or Power BI can handle reports and other tasks right on top of this product. We're working to make it even more flexible for future users. So far, it's going very well.

    How are customer service and technical support?

    Technical support is pretty good. I have no complaints as, whenever we raised any kind of tickets to them, within a short time, within a week, they have closed everything and solved the issue. We are pretty impressed. They have provided a wonderful solution as of now and whenever we've raised a new patch request, the upcoming patches have been fine. 

    How was the initial setup?

    The initial setup is not overly complex or difficult. It's quite straightforward. A company shouldn't have too many issues with the process.

    What about the implementation team?

    I typically handle the initial setup for clients. 

    What's my experience with pricing, setup cost, and licensing?

    The solution is a bit expensive for a lot of clients. Many might not have the funds available for Oracle products. Most believe it to be a costly product. Nobody has compared it to the other reporting tools, however. They might not understand the costs involved. 

    What other advice do I have?

    We are just Oracle customers. We handle several clients. We don't have any kind of owned Oracle products, however, we are giving support to Oracle clients.

    We use multiple deployment models, including the cloud and on-premises. 

    One thing from an Oracle standpoint is that we only concentrate on Oracle products - whatever the number of products you have in our chain. There are certainly other business users that also use Tableau as well as business objects and maybe Power BI. These are competitive reporting tools. The same users of Oracle might also have similar tools within one of those solutions.

    My intention is let's migrate everybody to Oracle in order to connect certain scenarios on how to migrate those existing tools to Oracle. We're asking: what are the core competencies, what are the advantages of using this Oracle tool, and what are the flexibilities in order to migrate from these other solutions to Oracle. With Tableau, for our client, we have conducted several demonstrations on how to migrate the particular Tableau reports to OBIEE via the DV.

    The way in which we have developed preferred reports has impressed them. They help play with their existing repositories as well. They can easily connect to their repository to an existing OBI repository to the direct source tables so they can easily use external additional sources. They can easily connect all their existing models and they can play here and there and experience all of that flexibility they have there in Tableau currently. We've written a custom SQL where they can create, they can dump everything in, and extract.

    On the other hand, for particular business users, if they want to change the logic to Tableau it is not feasible for them. We are here for them to give support from Oracle and we need a lot of knowledge from business stakeholders to come up and check the flexibility by using this Oracle product on top of their other reporting areas.

    I would 100% recommend Oracle, especially to people who on other platforms and want to adopt new typical areas specific to the cloud. If they want to enhance their reporting capabilities, Oracle is perfect for them. If they are looking for forecasting, this solution is great. There's a kind of flexibility you just won't typically see in other solutions. 

    I'd rate the solution at a ten out of ten.

    Which deployment model are you using for this solution?

    Public Cloud
    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    Buyer's Guide
    Oracle OBIEE
    January 2023
    Learn what your peers think about Oracle OBIEE. Get advice and tips from experienced pros sharing their opinions. Updated: January 2023.
    672,785 professionals have used our research since 2012.
    Finance Systems Analyst at a financial services firm with 10,001+ employees
    Real User
    A business intelligence suite with a useful scheduling feature, but the graphical capabilities could be better
    Pros and Cons
    • "I like the scheduling feature. It has an inbuilt scheduler which is very good, and it allows us to create agents, and those agents can be scheduled. It's quite flexible in that respect and goes into our IT infrastructure. The outputs are sent encrypted to various endpoints. Some are internal, and some are our clients, and it's encrypted at a high level. I do find Oracle OBIEE flexible. If there is stuff that's not in your model or schema, it's very flexible to create SQL scripts and create the data you want. It's quite nice to create a dashboard in OBIEE, and that's pretty straightforward in the way you drag and drop everything. You can create sections, and you can add elements to your page. That bit of the interface is relatively straightforward."
    • "The graphical capabilities could be better. They are also cumbersome, and they are limited compared to Tableau, Power BI, or even Business Objects to a certain extent and Cognos. The error logging isn't great either. The errors that come out when you schedule aren't easy to understand. I find how they filter within a query quite cumbersome and difficult to debug if somebody else has done it. You can see as you build, and I think that's where the problem is. It doesn't lend itself to debug something. For example, if you create a formula that's quite complicated, it's not easy to understand what goes with what. It becomes spaghetti, and it's very difficult to unpick. That's really my gripe about it, and in some ways, it's too flexible. It tries to be a Jack of all trades when it's not. I think a lot of these products, if they concentrate on trying to produce your reports, then that's fine. But when they're trying to do all sorts of other things as well, then it isn't very easy. We get lots of support from Oracle, but I think the problem is that we get many invalid file operations. Nobody understands why. It can be a multitude of reasons, but no one reason could cause it. That's just one of the issues we've had in the last year. But the scope of reporting has gone through the roof over the previous 12 to 18 months. We want an end-of-life OBIEE in our environment because some of the infrastructure runs unclustered. We weren't allowed to go clustered for some reason, and we never knew why. Unfortunately, going down that route means that the platform we run it on, WebLogic, has now become non-standard within our organization. Everything's been moved off it and onto other platforms. Unfortunately, our OBIEE runs on that platform, and we're being pushed down different routes, and we don't know where we're going at the moment. Within the next two years, I don't think we'll have OBIEE in our part of the business. In the next release, I think having the capability of being able to develop and then promote to a production environment rather than having to have separate environments will help. I know that Tableau and Power BI can be created on a desktop application, and then when it's ready to go live, you can promote it."

    What is most valuable?

    I like the scheduling feature. It has an inbuilt scheduler which is very good, and it allows us to create agents, and those agents can be scheduled. It's quite flexible in that respect and goes into our IT infrastructure. The outputs are sent encrypted to various endpoints. Some are internal, and some are our clients, and it's encrypted at a high level.

    I do find Oracle OBIEE flexible. If there is stuff that's not in your model or schema, it's very flexible to create SQL scripts and create the data you want. It's quite nice to create a dashboard in OBIEE, and that's pretty straightforward in the way you drag and drop everything. You can create sections, and you can add elements to your page. That bit of the interface is relatively straightforward.

    What needs improvement?

    The graphical capabilities could be better. They are also cumbersome, and they are limited compared to Tableau, Power BI, or even Business Objects to a certain extent and Cognos. The error logging isn't great either. The errors that come out when you schedule aren't easy to understand.

    I find how they filter within a query quite cumbersome and difficult to debug if somebody else has done it. You can see as you build, and I think that's where the problem is. It doesn't lend itself to debug something. For example, if you create a formula that's quite complicated, it's not easy to understand what goes with what. 

    It becomes spaghetti, and it's very difficult to unpick. That's really my gripe about it, and in some ways, it's too flexible. It tries to be a Jack of all trades when it's not. I think a lot of these products, if they concentrate on trying to produce your reports, then that's fine. But when they're trying to do all sorts of other things as well, then it isn't very easy.

    We get lots of support from Oracle, but I think the problem is that we get many invalid file operations. Nobody understands why. It can be a multitude of reasons, but no one reason could cause it. That's just one of the issues we've had in the last year. But the scope of reporting has gone through the roof over the previous 12 to 18 months.

    We want an end-of-life OBIEE in our environment because some of the infrastructure runs unclustered. We weren't allowed to go clustered for some reason, and we never knew why. Unfortunately, going down that route means that the platform we run it on, WebLogic, has now become non-standard within our organization.

    Everything's been moved off it and onto other platforms. Unfortunately, our OBIEE runs on that platform, and we're being pushed down different routes, and we don't know where we're going at the moment. Within the next two years, I don't think we'll have OBIEE in our part of the business.

    In the next release, I think having the capability of being able to develop and then promote to a production environment rather than having to have separate environments will help. I know that Tableau and Power BI can be created on a desktop application, and then when it's ready to go live, you can promote it. 

    For how long have I used the solution?

    I have been using Oracle OBIEE for about four years, but I don't use it a lot.

    What do I think about the stability of the solution?

    Oracle OBIEE is very stable. The only issue have is scheduling too much at the same time. It can get overloaded, and unfortunately, like most things, there are always bottlenecks. 

    You're actually pushing it down a tunnel in effect, and if that tunnel's not large enough, it can't cope with the load. Some of the files and some reports are a lot bigger, and OBIEE has a limited 64,000 rows of output. It's not suitable for really extracting large amounts of data.

    If I wanted to extract all the transactions on a report for one particular day, then that would blow the 64,000 rows of output. This means that we have to run it separately, and we can't schedule it. It has to be a manual task, or we have to get work done by our development people to provide that report as a standard report. This can be quite difficult at times.

    What do I think about the scalability of the solution?

    Oracle OBIEE is scalable because you can cluster them and have multiple servers. You can spread the load up to a point. You can have multiple environments running under the same cluster. In our production space, we have two environments. We have a test environment, and we have a production environment. Being clustered, you can cluster those together.

    Which solution did I use previously and why did I switch?

    When I used Cognos, it seemed as though it didn't cater to telling stories. It's like you've got to get the data out into something like Excel or another tool to do the visualizations. It can be done, but it's quite fiddly.

    What other advice do I have?

    On a scale from one to ten, I would give Oracle OBIEE a seven.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    Principal Business Intelligence Architect at a computer software company with 10,001+ employees
    Real User
    Top 20
    The centralized metadata model component is valuable, but it is very biased towards Oracle infrastructure
    Pros and Cons
    • "The centralized metadata model component is most valuable."
    • "It is very biased towards Oracle infrastructure. One of the major red flags we have at the moment against Oracle is that it doesn't support deployment on other cloud providers. We're quite heavily vested in AWS as our infrastructure, and Oracle is yet to formally support deploying on those virtual infrastructure instances. That's quite disappointing, and it also cuts them out of over 70% of the market."

    What is most valuable?

    The centralized metadata model component is most valuable. 

    What needs improvement?

    We do like Oracle Visual Analyzer, but we do feel that it's quite immature in comparison to its competitors. There is still quite a lot of catch-up to be done, but it does still have some unique value add.

    It is not very stable, and it is not consistently improved. There are a lot of gaps when it comes to design. The documentation and support from Oracle on the vision have been pretty bad over the last six years.

    It is very biased towards Oracle infrastructure. One of the major red flags we have at the moment against Oracle is that it doesn't support deployment on other cloud providers. We're quite heavily vested in AWS as our infrastructure, and Oracle is yet to formally support deploying on those virtual infrastructure instances. That's quite disappointing, and it also cuts them out of over 70% of the market.

    Its deployment is complicated in comparison to other solutions.

    For how long have I used the solution?

    I have probably been using it since 2005. 

    We're using Oracle Analytics Server, which is the latest version of the solution on site. We have a trial OAC which is the cloud version, but we're primarily on 12.2.1.4 which is the previous release on site.

    What do I think about the stability of the solution?

    The platform could definitely be more stable.

    What do I think about the scalability of the solution?

    It is scalable, but it is very biased towards Oracle infrastructure. The biggest pain point is the alternative cloud support. They're very Oracle cloud-centric. If I need to do anything on our infrastructure that is AWS-centric or Azure-centric, there are loads of issues.

    There are thousands of users, but right now, it's suffering from losing its users to Tableau and Power BI because of its various shortcomings.

    How are customer service and support?

    The documentation from Oracle and the support have been pretty bad over the last six years. We also use Power BI and Tableau. Oracle is very poor in comparison to Power BI and Tableau with regard to user engagement, documentation, and roadmap.

    They've got a lot of gaps in the community, support, and documentation. If I try and look up how to do something complicated in Oracle Analytics, I'd surely find it hard to find the information, whereas if I look up the equivalent in Tableau or Power BI, I'll find solutions pretty quickly.

    I find their support model very outdated. In order to get support, I have to raise a ticket, and then I have to talk to someone who may or may not very quickly understand the problem, whereas quite often with the other products, the solution is in the community. That's where Oracle is falling behind. Their community is very poor when it comes to finding solutions, and their support is quite traditional. It's very old-fashioned.

    How was the initial setup?

    The deployment can be done in a day. Once you understand it, the deployment isn't too bad, but the deployment complexity is still very high in comparison to other solutions. 

    What about the implementation team?

    We did it ourselves. For its deployment and maintenance, we need a whole team of people. We probably have about three or four managers, and we've probably got 15 to 20 technical personnel or developers because many different business units are using it.

    What's my experience with pricing, setup cost, and licensing?

    Its licensing is yearly.

    What other advice do I have?

    I can recommend it under certain circumstances. It depends on your deployment, and whether you are starting from scratch. It is heavily dependent on what infrastructure you have and what your current people have. I would recommend it if you're a fully Oracle house. If you're not a fully Oracle house and you're heavily based on Azure or AWS, then I'd be hesitant. I'd need to do an architectural review.

    As an end-user, I would rate it a seven out of 10. For an Oracle house, it would be a seven out of 10, and for a non-Oracle house, it would be a five out of 10.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    PeerSpot user
    EPM/BI certified Consultant, Oracle ACE and TeraCorp Consulting CEO at TeraCorp Consulting
    Consultant
    Top 5Leaderboard
    It's easy to manipulate and to create new dashboards.

    What is our primary use case?

    Very large and complexes environments implementation, 10000+ users with 24x7 global operation and multiple EPM tools working in sync.

    How has it helped my organization?

    With a good model implemented, businesses can easily take decisions to improve anything they want.

    An example I like to give is a retail company for which we developed online BI for sales. With this model, the managers follow the sales in real-time and can make decision like when, how much, and where to start a sales campaign during the day. This helps all managers to fulfill their quotas easily.

    What is most valuable?

    It's a great tool for the businesses as it's easy to manipulate and to create new dashboards. For the development side, it requires a good datamart to make things easier. It's very robust with a lot of resources.

    What needs improvement?

    It needs better parent-child dimension options that don't need to pass through OBIEE to build it. It's an easier way to update the model in case of a change of dimension size or sources.

    Also, it needs better and more dynamic graphics. There are a lot of tools with better graphics and big part of BI is about this.

    For how long have I used the solution?

    More than 12 years.

    What do I think about the stability of the solution?

    There were issues mainly because of a Java memory leak.

    What do I think about the scalability of the solution?

    The scalability is limited because of WebLogic.

    How are customer service and support?

    The technical support for EPM is bad. I don't remember anytime that the service support help me in something. The problem is bigger when you have a environment with more than one product like Hyperion Planning and ODI. This happens because the products have different owners within Oracle and then different supports and because this if, you open a trouble ticket of loading data to planning and you say the words ODI, you'll be pushed around the two separate support teams indefinitely, even if your company has an Oracle support director just for you.

    How would you rate customer service and support?

    Neutral

    How was the initial setup?

    EPM is an enterprise suit that is made of some independent tools and to have all working together it makes it complex no matter your level of knowledge. The bigger the environment the bigger is the challenge you need to face. Maybe one day Oracle will integrate all their tools. It'll be easier and the good thing is that I saw a lot of improvements over the years.

    What's my experience with pricing, setup cost, and licensing?

    Always talk with a Oracle representative and negotiate a discount. I already saw 99% of discounts and a free licence once.

    Some times is cheaper if you get a hardware together (helps to negotiate a discount)

    Which other solutions did I evaluate?

    I'm a consultant and my only evaluation was on the database. I decided on Oracle because of the database and, during my career, their other tools are starting to come naturally.

    What other advice do I have?

    Because Oracle products are development frameworks, your final results are as good as the people who implemented it. Make sure that your implementation team is the best it could be, at least for the first implementation. If something is implemented incorrectly at the start, it'll cost you a lot more to fix than to build a new system from scratch. Sometimes it can be so badly designed that it is impossible to fix.

    I've been working on implementation for 20 years and I have seen bad implementations everywhere. In fact, I have seen the same tools implemented in the same team by two different people, with one being a success and the other a failure. In the same company, one department says that the tool does not work for them and another says that the tool is the best. The only difference was the implementer. Make sure you get a good team to implement it. The tool has its flaws, but most of time (99%) it is the implementer's fault that you have a bad or slow model.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor. The reviewer's company has a business relationship with this vendor other than being a customer: We're platinum partners.
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    Carlos Mardinotto Junior - PeerSpot reviewer
    Carlos Mardinotto JuniorBI Expert at a financial services firm with 1,001-5,000 employees
    Top 5LeaderboardReal User

    Oracle OBIEE, came from the old versions of Brio Intelligence, acquirided by Hyperion and later by Oracle. The accessibility of Brio was light and powerful because it was developed all in Java, which didn't require the construction of a semantic layer, leaving the application fast, allowing the Dashoboard fastly

    Architect Team Lead at ITC Infotech
    MSP
    Top 20
    Not too difficult to set up, and offers improved technical support, but needs better reporting
    Pros and Cons
    • "The setup isn't too difficult."
    • "I find I prefer Oracle OAC over OBIEE. It's more advanced, has artificial intelligence, and there's more that we can do with it in general. OBIEE is lacking features."

    What is most valuable?

    The solution is offered as a PaaS - a platform as a service.

    The setup isn't too difficult.

    While technical support used to be quite bad, it's my understanding that it has gotten better.

    What needs improvement?

    I find I prefer Oracle OAC over OBIEE. It's more advanced, has artificial intelligence, and there's more that we can do with it in general. OBIEE is lacking features.

    The reporting could be better. We can only develop standard PDF reports. We don't have reports that show analytics. It doesn't generate barcodes at the top and it doesn't have the ability to show notes. The reporting system needs to introduce logic so that we can make the reporting more flexible.

    Writing any code takes a long time. Merging data is also a long and tedious process. 

    For how long have I used the solution?

    I've been working with the solution for 13 and a half years so far. It's been a while. 

    What do I think about the stability of the solution?

    The solution isn't exactly stable. There are some reports, for example, in relation to email compliance or other policies that are not working as they should. We're actually migrating off of OBIEE's reports to Crystal Reports as some functionality is just not possible.

    What do I think about the scalability of the solution?

    The scalability of the solution is fine. It's arranged per user. However, you need to pay more if you add more. 

    There are no plans to increase usage as the solution is limiting in the features on offer and the client is leaning more towards Oracle OAC. 

    How are customer service and technical support?

    I haven't tried to contact technical support in a long while. The last time might have been 2017 or 2018. I recall support not being very good. At the time, the application was new and we had questions, and we did not really get any response. It took them a long, long time to say anything. At that time, we were installing the application and facing some issues and it was a frustrating process. 

    That said, their support may have stabilized and gotten better, however, I haven't really dealt with them since. 

    Which solution did I use previously and why did I switch?

    I've started working more with Oracle OAC.

    How was the initial setup?

    The solution is a platform as a service. We pick and choose our requirements as we like. If we need more CPU or RAM or hardware, we make sure we have that in the setup. We decide how many users we want, et cetera, and the system is set up to accommodate for that.

    What about the implementation team?

    Oracle can help set up the solution.

    What's my experience with pricing, setup cost, and licensing?

    OAC has a more reasonable price point than OBIEE. OAC gives you more options and choices. It's more flexible.

    What other advice do I have?

    I'm a consultant. I'm not a partner of Oracle. I have no business relationship with the company.

    There is a lot of competition in the market right now and there are so many cloud applications that users can look at, including Power BI. Some have more features and are more user-friendly. This product needs to advance its technology and catch up. It needs more advanced features.

    I'd rate the solution at a seven out of ten.

    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    Technical Lead at a computer software company with 10,001+ employees
    Real User
    Top 5Leaderboard
    Helpful support, highly stable, and beneficial data visualization
    Pros and Cons
    • "Oracle OBIEE is good for data visualization and analytical reporting."
    • "There are a lot of aspects of Oracle OBIEE that are exceptionally complicated, make things unnecessarily difficult for everyone who uses it. In terms of the integrations, Oracle needs to improve a little more, but I believe that they have tried to capture all those issues. The issues we are facing in the Oracle OBIEE 12C versions, in the Oracle Analytical Server Center or Analytical Cloud versions, Oracle has managed to overcome the challenges."

    What is our primary use case?

    We use Oracle OBIEE for data visualization and analytical reporting.

    What is most valuable?

    Oracle OBIEE is good for data visualization and analytical reporting.

    What needs improvement?

    There are a lot of aspects of Oracle OBIEE that are exceptionally complicated, make things unnecessarily difficult for everyone who uses it. In terms of the integrations, Oracle needs to improve a little more, but I believe that they have tried to capture all those issues. The issues we are facing in the Oracle OBIEE 12C versions, in the Oracle Analytical Server Center or Analytical Cloud versions, Oracle has managed to overcome the challenges.

    Oracle OBIEE could improve its marketing. There is no additional training, trials, or something else needed. Oracle has  Business partners, such as TCS and Cognizant. All the business partners for Oracle, I never saw that they ever tried to market the Oracle tools for visualization.  We can do visualization of data with it, large analytical data, and analytical analysis. They never try to market it in that way. All I understood as it is a tool for extracting large amounts of data. They need to improve on their outreach.

    For how long have I used the solution?

    I used Oracle OBIEE within the last 12 months.

    What do I think about the stability of the solution?

    The solution is stable.

    What do I think about the scalability of the solution?

    Oracle OBIEE is a scalable solution.

    How are customer service and support?

    The technical support was good, I am satisfied.

    How was the initial setup?

    The implementation of Oracle OBIEE was very complicated in the older versions, but now it has become much easier.

    Which other solutions did I evaluate?

    I was able to evaluate many other options before choosing Oracle OBIEE. When I was working for one of my clients in Africa, they wanted us to implement Microsoft BI in their environment for data visualizations. I felt bad about the Oracle OBIEE because Oracle never tried to market that product as a visualization tool, they always try to market it as an analytical tool, and people do not understand what Oracle OBIEE can do. In visualization, it can give the other contenders in the market a good fight, but Oracle never tried to market it in that way.

    This is one of the biggest problems with Oracle. If Oracle would have marketed better then they would have had more customers. There are a lot of other clients people prefer, such as Tableau, ClickView, Qlik Sense, or Microsoft BI, because they want to see things in a graph, in a colorful way. The same can be achieved in Oracle OBIEE, but it was never marketed properly.

    What other advice do I have?

    Oracle OBIEE has been tested and is a proven product and I would highly recommend Oracle OBIEE over any other solution.

    I rate Oracle Database an eight out of ten.

    I rated the Oracle OBIEE and eight because I haven't tried the newer versions of OBIEE which are in the market. Whatever I have been working in Oracle OBIEE  currently I rate it an eight. Additionally, Oracle might have added many other features that are not in the 12C version. The market is saturated with other visualization tools, such as Tableau, or Microsoft BI. People prefer Tableau and other solutions because they are much more user-friendly and very easy to work on.

    Disclosure: My company has a business relationship with this vendor other than being a customer: partner
    PeerSpot user
    AVP at a financial services firm with 10,001+ employees
    Real User
    Access role management is valuable feature; implementation is cumbersome, requires expertise
    Pros and Cons
    • "Ability to create our own reports."
    • "Implementation is cumbersome and requires expertise."

    What is our primary use case?

    Our primary use case of this solution is for public reporting, creating a dashboard for our users so they can create their own reports. If they're using Tableau and other things, we give them a dashboard to use. It provides a structure or enterprise solution or framework, which gives you a free hand to create your own reports. We have some form of partnership with Oracle and I'm an ABB.

    What is most valuable?

    The ability for a user to create their own reports is one of the valuable features. The solution also allows you to manage your access roles, like permissions, directly from the port. There is also a separate enterprise manager where groups and other roles can be created and given access. Finally, if we have certain scripts, we can add chipping into that scheduling function as well as a dashboard and the like. In the newer version, there's a visual analyzer which is more Tableau driven and gives you a free hand. From a user perspective, it's an advantage and will provide us with an additional asset if we do upgrade. 

    What needs improvement?

    Implementation is a little cumbersome and requires expertise. From the support perspective, it seems that they are a level behind. Another, thing is if you're working in the 12.2.1.3 version, fields don't come with proper venues and proper testing is lacking. For an additional feature, I'd like to see data science and functions added.

    For how long have I used the solution?

    I've been using this solution for five years. 

    What do I think about the stability of the solution?

    Most of the time the solution is stable but it depends on who is doing the set up configuration. A senior person will know how much memory is required, without that there might be problems. So lots of configuration files need to be optimized according to the usage. There may also be other parameters that need to be set up and if you are aware of this then the system will be stable. 

    What do I think about the scalability of the solution?

    This is a scalable solution. 

    How are customer service and technical support?

    Customer service is sometimes very good. At other times it's very, very dense and they ask for irrelevant information. It could definitely be improved. 

    How was the initial setup?

    The initial setup was quite complex and I didn't do it in one go because when we deployed something, there were some problems that needed sorting out and that took around five to six hours. Deployment probably took close to six hours. The deployment was carried out internally. In my department we have over 300 users and the solution is used on a daily basis. 

    What's my experience with pricing, setup cost, and licensing?

    This is an expensive solution and I think people tend to stop using this product as a result. Cost is a major factor in companies choosing other solutions. 

    What other advice do I have?

    It's important to have an understanding of your requirements because if people are looking for visualization and realization, this is a very good solution that can work with thousands of users generally and can work on billions and billions of records. 

    I rate this solution a seven out of 10. 

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user