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JD Edwards EnterpriseOne vs Microsoft Dynamics AX comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

JD Edwards EnterpriseOne
Ranking in ERP
10th
Ranking in Activity Based Costing Software
5th
Average Rating
8.2
Reviews Sentiment
7.5
Number of Reviews
61
Ranking in other categories
Production Planning (3rd), Demand Management (2nd)
Microsoft Dynamics AX
Ranking in ERP
7th
Ranking in Activity Based Costing Software
3rd
Average Rating
7.6
Reviews Sentiment
6.6
Number of Reviews
56
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of June 2025, in the ERP category, the mindshare of JD Edwards EnterpriseOne is 3.0%, down from 3.7% compared to the previous year. The mindshare of Microsoft Dynamics AX is 6.2%, down from 6.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
ERP
 

Q&A Highlights

Ariel Lindenfeld - PeerSpot reviewer
Mar 30, 2015
 

Featured Reviews

Eric Oboh - PeerSpot reviewer
Enables efficient finance and maintenance management with real-time data and strong integration
The integration between plant maintenance, stores, and financials is highly valued by my customers in the refinery business, as it allows for efficient maintenance processes and easily accessible financial information. Additionally, the mobile features are beneficial as they allow managers to approve or reject orders on the go. JD Edwards EnterpriseOne ( /products/jd-edwards-enterpriseone-reviews ) provides real-time data, which is very timely for decision-making. Managers have dashboards created for them that are readily updated for insightful information. This reflects the improved business intelligence features of the solution.
SherifAnter - PeerSpot reviewer
The sales and distribution modules are robust, and reliable, and seldom encounter issues
In GP, there are certain features like financial reporting that aren't part of the core GP package. Users might need to install additional components for these features. For example, there's a reseller product called Management Reporter, but many users would prefer to have the reporting capabilities integrated within GP itself, rather than relying on external tools. The manufacturing module in GP is quite basic, and those who require more advanced manufacturing capabilities often turn to third-party modules or tools. Additionally, you might be aware that in 2028, GP is expected to reach its end of life. Microsoft has already ceased selling GP to new customers. It's essentially the same product, but this marks the final year for GP's availability.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"JD Edwards EnterpriseOne is a user-friendly ERP solution that is quite simple."
"The solution can scale."
"Traceability is the most valuable feature of JD Edwards EnterpriseOne...The stability of the solution is excellent."
"A stable and solid product."
"EnterpriseOne is stable and can be customized according to customer requirements."
"The tool is valuable for its rich set of functionalities and stability. The solution is stable. The customer service and support is good."
"Flexibility is the most valuable aspect of JD Edwards EnterpriseOne because it allows customization."
"The most valuable feature of JD Edwards EnterpriseOne is the flashback it quickly takes you to the data browser. Additionally, one of the newer tools is the orchestrator which is very good."
"Flexibility is the best feature. Because we have the source code, we can develop our ideas. It enables us to develop new functions."
"A valuable feature of Microsoft Dynamics AX is that it is stable."
"The product's most valuable features are its day-to-day operations, Power BI-driven workspaces, and homepage."
"The most valuable feature of Microsoft Dynamics AX is that it fulfills our requirements. We haven't had any issues with performance."
"Support is really good."
"The tool makes it easier to manage things."
"I like that it's a complete ERP solution from production level to branch level."
"We're using the solution for financial modules, specifically focusing on consolidation, financial configuration, management reporting for warehousing, sales. Most of the features of Microsoft Dynamics AX are good. The overall structure and functions are great. The solution is stable. The initial setup is straightforward."
 

Cons

"For large or sophisticated organizations, I would not recommend JD Edwards."
"Implementing JD Edwards EnterpriseOne can have its challenges. For example, we faced issues like timeout exceptions in a recent integration project while pulling data from third-party systems."
"If they can research and make the installation part easier or more user-friendly, it would be nice."
"The solution could improve by having additional efficient analytics available to more users. They should allow a sample database to be able to test and do proof of concept would be extremely valuable to all of our clients."
"They need to improve the logs and need to write some sort of script that clears logs after so many days."
"The only issue I see is Oracle's lack of focus on the product. When the sales team calls us, they try to promote OCI more than JD Edwards EnterpriseOne. They don't even talk about it. I feel there's no focus from Oracle Corporation themselves. The salespeople either don't know about it or don't talk about it. When they have something new, they only talk about EBS or OCI. This gives a feeling that there's no interest from Oracle. We don't see much new functionality being released or announced in the roadmap."
"The way of creating daily reports could be made a little bit easier."
"The only issue with the solution that it yet to consider improvements in its price."
"Microsoft Dynamics AX could be improved by having more features available. We are going to 365 now, to use all the modules, because we found that there weren't many new things we were able to develop with AX. There were a lot of things that weren't available, so we are moving and integrating other things. The customization of upgrades should also be faster. We would also like to see more security features."
"There is no Arabic interface in Microsoft Business Central, which is a big weak point."
"Microsoft Dynamics AX needs to improve its support and the developer experience. Developing and programming are more complex. Automation and integration with other apps should be simplified."
"There are so many errors."
"The initial setup can be complex at times and has room for improvement."
"The UI has room for improvement and can be more user-friendly."
"I would never recommend moving to an obsolete product that cannot get support."
"The implementation was completed within one month."
 

Pricing and Cost Advice

"More transparent pricing of the software is needed."
"The pricing is very high. Even though the license is perpetual yet you have to get the maintenance. Since we pay using Pesos, it's very expensive."
"It's very competitively priced. The only problem now is that most of the industry is moving towards software as a service or a subscription model, whereas JD Edwards has a capital expenditure. You would spend on the licenses once off. You can either host it on-premise or in the cloud, but there is a licensing fee once a year."
"It depends on the number of users and the modules that you want to buy. It is licensed on a perpetual license basis. You buy the license costs upfront, and then there is maintenance for support that you pay every year, which is typically about 20%."
"There is an annual license for this solution."
"The licensing is for mid-market businesses, where it is cheaper than Oracle Cloud, EBS, or SAP."
"I rate the tool's pricing a three out of ten."
"The licensing costs are on a yearly basis, and there are no additional costs."
"There is an annual licensing cost for Microsoft Dynamics AX."
"We pay for licensing yearly to use Microsoft Dynamics AX."
"One client was looking at a $5M SAP proposal and we got AX in just under $2M, and they were very happy with it as they have several sister companies that face $500K SAP upgrades/maintenance seemingly annually."
"The platform's price offering is good."
"It's too expensive for customers to take this on themselves. As partners, we will buy this on behalf of the customers and then charge this value for each project."
"The tool's licensing model is based on user subscription. The pricing needs to be reduced for the Indian and South Asian markets."
"The product's license renewal cost could be better."
"I don't know how much this solution costs off the top of my head, but I know that the cloud and SaaS solutions are cheaper."
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Answers from the Community

Ariel Lindenfeld - PeerSpot reviewer
Mar 30, 2015
Mar 30, 2015
Hard to help without knowing more about your specific environment, but I would concur with Kevin - if you and your users are a Microsoft shop then Dynamics will probably win out on user acceptance in this comparison. This is a recurring theme in multiple case studies we have written. You may wish to consult this white paper: http://istart.com.au/research-articles/an-expert-guide-to-selecting-an...
2 out of 10 answers
it_user132531 - PeerSpot reviewer
Mar 19, 2015
I can only really speak about Dynamics Ax as I have little knowledge of the Jd Edwards package. From a users point of review we have had good feedback about most of the functionality. A few issues with low resolution machines and windows sizing but anyone that uses ms office should be able to pick up Dynamics relatively easy. The most difficult part is the data setup for financial and items. I will not say Dynamics is perfect as it will require some development work in areas that should be out of the box. However, as long as you are careful with what is changed then the product should meet most requirements. Just try to look at Business process change before changing core functionality. I have seen disasters where businesses try to amend the system to fit practices that are not within the Dynamics processes. Hope this assists Kind regards Tony Bowyer
it_user209505 - PeerSpot reviewer
Mar 19, 2015
Any specific reason to lean towards Dynamics AX and not even considering SAP ?
 

Top Industries

By visitors reading reviews
Manufacturing Company
15%
Computer Software Company
13%
Financial Services Firm
9%
Healthcare Company
7%
Computer Software Company
14%
Manufacturing Company
11%
Comms Service Provider
6%
Retailer
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about JD Edwards EnterpriseOne?
The tool is valuable for its rich set of functionalities and stability. The solution is stable. The customer service and support is good.
What is your experience regarding pricing and costs for JD Edwards EnterpriseOne?
JD Edwards EnterpriseOne is perceived as expensive compared to newer applications, and consultancy costs are on the high side.
What advice do you have for others considering JD Edwards EnterpriseOne?
I recommend JD Edwards EnterpriseOne due to its stability and functionality, but it may be cost-prohibitive for clients who are budget-conscious. I rate JD Edwards EnterpriseOne an eight out of ten.
What needs improvement with Microsoft Dynamics AX?
Microsoft Dynamics AX has several areas that need improvement, particularly when compared to larger systems. It lacks the concept of month-end closing, which is essential for tight control over fin...
What is your primary use case for Microsoft Dynamics AX?
I primarily use Microsoft Dynamics AX ( /products/microsoft-dynamics-ax-reviews ) for the financial module, which includes the general ledger, account payable, account receivable, inventory, and pu...
 

Also Known As

No data available
Dynamics AX, Axapta, MS Dynamics AX
 

Overview

 

Sample Customers

TechNova Imaging Systems (P) Ltd, Jordan Petroleum Refinery, Hosun Universal Co. Ltd., Grupo Corporativo Papelera SA de CV, Label Technology Inc., Uniwax S.A., Al Jaber Group, SOMAR Corporation, SICIM S.p.A.,
ConQuaestor, D & H Distributing, Sunny Queen, Mesa Associates, Britax Childcare, Ibema, Arafa, Sabo S.p.A.
Find out what your peers are saying about JD Edwards EnterpriseOne vs. Microsoft Dynamics AX and other solutions. Updated: June 2025.
856,873 professionals have used our research since 2012.