We performed a comparison between DX Spectrum and ITRS Geneos based on real PeerSpot user reviews.
Find out in this report how the two Network Monitoring Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."We can manage the entire system across the network and troubleshoot the pain points."
"It helps our NetOps group actually handle alarms in a way that lets them see the bigger picture of those alarms, and how they might affect our services. It helps us communicate information about the network state better to services that might be impacted by a specific network condition."
"The most valuable feature is the auto-discovery, which is nice because you don't have to do anything to add a new component."
"It has a high-quality graphical interface."
"Discovery: Scheduled, on-demand, synchronized with eHealth."
"Spectrum is very useful for us, because the product lets us monitor and control all the various components of our infrastructure that support our business from an IT perspective."
"It creates transparency and makes everything work by being more transparent."
"Stability has been good. We really have not had any issues."
"It does correlation so instead of producing 20 alarms if a site goes down, it only creates one."
"In my experience, being able to monitor our databases is a valuable feature as we can create our own queries and aren't reliant on the in-built ones."
"The Netprobe is so lightweight compared to the agents that most monitoring tools use. It's really superior to the competition. The agent that is used by almost every competitive tool takes a lot more system resources. It's slower and it requires a greater effort and more compromises in terms of security to install on the monitored servers. With Geneos, because it lives outside the code, it is far easier and far less taxing on the monitored systems."
"One of the most valuable features is that it can be configured by non-developers. It doesn't require development expertise to configure it."
"Geneos automatically sends email notifications when any batch job fails, the database is down or the website is down. It is automatically monitoring everything and reduces manual effort."
"Real-time log monitoring with desktop alerts is valuable as it tells us immediately when there is an issue."
"The biggest benefit of Geneos is the fact that we can clearly see, if we have an alert, where that alert has come from. We can see the data around that alert and anything that might be relevant is also shown. We can very easily right-click and see why we've received that alert. That's the best part about it, that you've got all the data there with the alerting."
"Tons of default modules which are available out of the box"
"It's a very powerful application monitoring tool across the industry. Many free, open-source tools are available. There are also paid tools, but ITRS Geneos is a real-time application monitoring tool where the user can monitor, self-configure, and manage alerts through their console."
"The Wi-Fi side needs improvement."
"There's a little bit of complexity to the initial install because you're dealing with operating systems. You have to make sure all the prerequisites are done, anti-virus exceptions, etc. Then there's the bringing it up and then there's discovery of the network and setting that up. It takes time."
"OS monitoring needs to be better developed, as well as their services, e.g., cluster monitoring, URLs, etc."
"Huawei devices are not properly supported, and there are incompatibility issues related to certain protocols."
"DX Spectrum needs to incorporate faster support."
"We have had one support issue that's been open for a couple of months, and it is currently open."
"A better integration with the UIM, as far as being able to do root cause analysis and that type of analytics."
"Event correlation only works on one server, rather than on all of the servers in the same cluster environment."
"I would suggest improving the web GUI to improve the device monitor configuration and to improve or to integrate the new tool for reporting."
"Data visualization – real time and historical – is a weakness."
"A lightweight version which could host more than 100 gateways, as we can see slowness while loading all our gateways."
"Sometimes, if there is a lot of data coming onto the servers, we have observed a little bit of slowness on the gateway servers which are doing the ITRS dashboard monitoring."
"Mobile phone integration is probably not as rich as it could be."
"The deployment method for upgrading is a bit tricky. It takes a little bit of manual effort. If that could be a bit more automated, it would help us a lot."
"I would also like to see suggested guidelines to accomplish a monitoring task. The issue is that ITRS is so flexible that there is more than one way to complete a task, each with benefits and disadvantages."
"Geneos' application monitoring could be improved a lot. Products like AppDynamics and Dynatrace provide the process thread-level monitoring, but Geneos lacks these capabilities."
"I would like to see ITRS integrate its setup editor with a SVN to check-in setup XML after major changes."
DX Spectrum is ranked 13th in Network Monitoring Software with 115 reviews while ITRS Geneos is ranked 16th in Network Monitoring Software with 57 reviews. DX Spectrum is rated 8.4, while ITRS Geneos is rated 8.2. The top reviewer of DX Spectrum writes "Comprehensive alerts, beneficial overall network viability, and scalability not limited". On the other hand, the top reviewer of ITRS Geneos writes "The flexible dashboard sets it apart from competing tools, but it's costly and lacks scalability". DX Spectrum is most compared with DX NetOps, Zabbix, SolarWinds NPM, Cisco DNA Center and ThousandEyes, whereas ITRS Geneos is most compared with Dynatrace, AppDynamics, Grafana, Prometheus and Datadog. See our DX Spectrum vs. ITRS Geneos report.
See our list of best Network Monitoring Software vendors and best IT Infrastructure Monitoring vendors.
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