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Buyer's Guide
Identity and Access Management as a Service (IDaaS) (IAMaaS)
September 2022
Get our free report covering Microsoft, SailPoint, Saviynt, and other competitors of IBM Cloud Identity Service. Updated: September 2022.
634,550 professionals have used our research since 2012.

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Quach Van Lam - PeerSpot reviewer
Security Officer at ACB
Real User
Flexible, easy to customize, and not too difficult to set up
Pros and Cons
  • "The initial setup isn't so difficult."
  • "The user interface is not very user-friendly."

What is most valuable?

The initial setup isn't so difficult. 

The product can be flexible in the build. You can easily customize the workflows.

We can set everything up on the cloud, which makes things very easy. It can easily adapt to the PoC requirement and the set requirements on the app's online version.

What needs improvement?

The user interface needs some work. It could be more user-friendly.

Right now, it only offers a single sign-on, an SSO.

For how long have I used the solution?

I'm in the PoC SailPoint in my online orientation. We did the PoC with the online model, and I want to try the free trial and update it on the cloud. 

I have tried to do a lot with SailPoint in about three years. We deployed dit last year and have been working on a PoC.

What do I think about the stability of the solution?

The solution is stable and flexible. We didn't have any issues with it. There are no bugs or glitches. It doesn't crash or freeze. It's reliable. 

What do I think about the scalability of the solution?

The solution is scalable. 

If we deploy with the reduction, we have more than 15,000 users.

How are customer service and support?

I've dealt with technical support. However, I don't have much to comment on.

Which solution did I use previously and why did I switch?

I also want to try Identity Now to compare the environment, the solution, and the features.

I'm looking at SailPoint and Saviynt and Oracle. Currently, we do Sailpoint IBM solutions. However, we are just finalizing the PoC. We aren't really using anything just yet.

How was the initial setup?

It's my understanding the initial setup isn't very difficult. However, I don't do the setup in the PoC. 

I have only with the phone connection and I don't think it's very difficult.

What other advice do I have?

Currently, I am just a SailPoint user.

I was partner. Right now, I am working for a bank. We did the PoC with the Identity IQ. We spent three months on the PoC. Until now, we have finalized the PoC report. I don't yet have strong experience with the product.

We don't use the mock-up use strain with the Identity IQ. We circle everything on Cloud and management.

I'd rate the solution eight out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Buyer's Guide
Identity and Access Management as a Service (IDaaS) (IAMaaS)
September 2022
Get our free report covering Microsoft, SailPoint, Saviynt, and other competitors of IBM Cloud Identity Service. Updated: September 2022.
634,550 professionals have used our research since 2012.