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IBM Cloud Identity Service vs Idira IGA comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jun 2, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

IBM Cloud Identity Service
Ranking in Identity and Access Management as a Service (IDaaS) (IAMaaS)
30th
Average Rating
8.0
Reviews Sentiment
6.5
Number of Reviews
3
Ranking in other categories
No ranking in other categories
Idira IGA
Ranking in Identity and Access Management as a Service (IDaaS) (IAMaaS)
6th
Average Rating
8.8
Reviews Sentiment
7.0
Number of Reviews
15
Ranking in other categories
Identity Management (IM) (6th), Identity Governance Administration (IGA) (5th)
 

Mindshare comparison

As of August 2026, in the Identity and Access Management as a Service (IDaaS) (IAMaaS) category, the mindshare of IBM Cloud Identity Service is 0.9%, up from 0.5% compared to the previous year. The mindshare of Idira IGA is 1.4%, down from 1.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Identity and Access Management as a Service (IDaaS) (IAMaaS) Mindshare Distribution
ProductMindshare (%)
Idira IGA1.4%
IBM Cloud Identity Service0.9%
Other97.7%
Identity and Access Management as a Service (IDaaS) (IAMaaS)
 

Featured Reviews

reviewer1054431 - PeerSpot reviewer
Chief Technology Officer at a computer software company with 51-200 employees
Excellent support, beneficial integration, and low maintenance
I have found IBM Cloud Identity Service to be highly scalable. It can handle thousands of users. IBM solutions are truly enterprise-grade. You don't find a lot of use cases for small businesses, or even sometimes medium businesses, the price point does not fit smaller businesses. The implementation effort, it's hard to find that cost-benefit.
Sasikiran Sakalabattina - PeerSpot reviewer
V Mware And Vector Administration at Tech Mahindra Limited
Automated lifecycle governance has reduced manual access work and strengthens audit readiness
CyberArk IGA Powered by Zilla significantly reduces manual access management efforts due to day-to-day activities. RBAC and role mining actually reduce manual access management efforts significantly. RBAC is the best feature, and it provides AI capabilities. The second feature I value most is identifying lifecycle management for joiner, mover, and leaver scenarios. CyberArk IGA Powered by Zilla has one feature that provides strong access reviews, compliance reports, automation, and audit readiness with centralized governance. Centralized governance means we can handle everything at one point, making it a very strong feature. This is integrated with another feature such as SaaS integrations for strong security posture and faster provisioning with reduced operational overhead. These are the four features I value most, and with all my three years of experience, I use and appreciate these four features most. The impact of automation on my access reviews is that it automates the provisioning and de-provisioning. If I were to perform manual tasks such as provisioning and de-provisioning without automation, it would require a lot of time to handle. With this automation, we easily accomplish provisioning or de-provisioning. We simply get the Active Directory users and create the VPNs, cloud, and enterprise applications without any manual intervention. AI-driven role management and RBAC automation significantly reduce service tickets. Without automation, I would need to handle tickets, which involve a lot of manual work and requires additional manual employees. Without automation, this leads to approval delays and manual access assignment efforts. Automated access reviews provide simple audit reports, and by complying with the report, it improves audit readiness while reducing operational workload for IT and security teams.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"One of the most valuable features of IBM Cloud Identity Service is that it delivers integrations with the commercial SaaS software that's available."
"IBM Cloud Identity Service is highly stable."
"It is stable. We can automate many of our daily operations with it, and we don't have to manage many things manually."
"It is multiple identity and access management, so all of the applications are valuable. It's also part of the automated process."
"CyberArk IGA Powered by Zilla offers unique features and is mostly secure and automated, and I strongly recommend this product due to its eighty percent less impact on access reviews, which is useful for audits, compliance, and security governance."
"CyberArk IGA Powered by Zilla is a very stable product, and I do not see a lot of issues with it most of the time."
"After implementing CyberArk IGA Powered by Zilla, it puts the organization at a very high security level by reducing risk and threats to platforms."
"CyberArk IGA Powered by Zilla's access reviews, audit report generation, and compliance features are excellent."
"CyberArk IGA Powered by Zilla is a very new and advanced way of giving the access to an end-user by AI-powered automation, which uses an AI profile to automatically discover and maintain job-appropriate permissions, which is a very helpful and powerful module in an enterprise business."
"The best feature is the secure logins and secure connections."
"The depth of information has helped my team by integrating with PAM and giving us a holistic view based on the access management, identity threat detections, and identity governance, providing a very broad umbrella to solve things based on security layers."
"I enjoy the ease of setup and creation of a review. Being a user of the tool or kind of an admin of the tool, the ease of setup of an access review is valuable."
 

Cons

"IBM Cloud Identity Service is going in the right direction with the product. They need to keep building out the integrations and having the library is very critical."
"You don't find a lot of use cases for small businesses, or even sometimes medium businesses, the price point does not fit smaller businesses."
"Everything can be more stable and secure. There could also be more account features. I would like to be able to do more things through it to manage users' accounts."
"The initial setup is complex, it's not straightforward. It takes months because it's not straightforward."
"I believe CyberArk IGA Powered by Zilla can be improved by simplifying the workflow and the UI for managing access requests and approvals."
"Maybe this is coming with their AI module, but I would like to see a feature that performs baseline analysis of permissions that may not fit into a role, and it attempts to group them into a role. We've run into problems with applications where someone has not created a role but assigned ad hoc permissions to a user. We still need to do some manual work to identify the group that the user belongs to. It would be amazing to have Zilla streamline that."
"There is room for improvement in CyberArk IGA Powered by Zilla mainly related to automation complexity. Skilled people are required to handle these tasks."
"For improvement, I would suggest enhancing the reporting functionality of CyberArk IGA Powered by Zilla, as it could benefit from more customization or advanced filtering for auditing purposes."
"Organizations with highly customized, long-standing legacy IGA tools may face a steep learning curve and complex data migration when moving to this modern AI-driven or cloud-native solution."
"CyberArk IGA Powered by Zilla is lacking in the governance side of identities compared to competitors."
"The first thing that can be improved is the central admin console."
"The primary issue I have experienced with CyberArk IGA Powered by Zilla is related to support."
 

Pricing and Cost Advice

"The price of the solution is expensive for non-enterprise companies. IBM's always going to be a little more expensive, you're going to be paying a premium. However, depending on the organization's needs, there's probably a benefit there to do even with the price being the way it is."
"It has been fair because we have been in from the beginning or close to the beginning. I know it is not truly an identity access management system yet, but its price was one of the appealing factors for us to purchase it at the time. It was reasonably priced."
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Top Industries

By visitors reading reviews
No data available
Financial Services Firm
12%
Outsourcing Company
11%
Computer Software Company
7%
Security Firm
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business3
Midsize Enterprise1
Large Enterprise10
 

Questions from the Community

Ask a question
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What is your experience regarding pricing and costs for Zilla Security?
Pricing-wise, I find Idira IGA very competitive compared to other IGA tools available in the market.
What needs improvement with Zilla Security?
Currently, they are improving significantly, and whenever vulnerabilities arrive, they notify customers. Whenever they upgrade versions, they notify customers. This is very good. Whenever we contac...
What is your primary use case for Zilla Security?
In our day-to-day activities, we use Idira IGA for storing passwords, rotating passwords, and securing connections. We support users and onboard user accounts, elevated accounts, privileged account...
 

Also Known As

No data available
Zilla Security
 

Overview

 

Sample Customers

Baxter Healthcare, 
Information Not Available
Find out what your peers are saying about IBM Cloud Identity Service vs. Idira IGA and other solutions. Updated: June 2026.
909,153 professionals have used our research since 2012.