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IBM Cloud Identity Service vs SailPoint Identity Security Cloud comparison

IBM and SailPoint are both solutions in the Identity and Access Management as a Service (IDaaS) (IAMaaS) category. IBM is ranked #31, while SailPoint is ranked #2 with an average rating of 8.2. IBM holds a 0.5% mindshare in IAMS, compared to SailPoint’s 11.7% mindshare. Additionally, 100% of IBM users are willing to recommend the solution, compared to 96% of SailPoint users who would recommend it.
IBM Cloud Identity Service
Read 3 IBM Cloud Identity Service reviews
  • 178 Views
  • 43 Comparison Views
100% willing to recommend
SailPoint Identity Security...
Read 71 SailPoint Identity Security Cloud reviews
  • 3,742 Views
  • 965 Comparison Views
96% willing to recommend
 

Comparison Buyer's Guide

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Executive SummaryUpdated on Dec 2, 2024

SailPoint Identity Security Cloud and IBM Cloud Identity Service compete in the identity management solutions category. SailPoint is favored for its pricing and support efficiency, while IBM stands out with extensive features that are compelling for enterprises seeking advanced capabilities.

Features: SailPoint offers advanced automated lifecycle management, intuitive user experience, and sophisticated compliance controls. IBM provides seamless integration capabilities, robust analytics features, and customization options.

Ease of Deployment and Customer Service: SailPoint offers a streamlined deployment process and responsive support, enhancing user satisfaction. IBM provides a flexible deployment architecture and comprehensive service options, making it suitable for complex organizational needs.

Pricing and ROI: SailPoint has a competitive pricing model with rapid ROI, appealing to budget-conscious organizations. IBM, with higher initial costs, offers feature-rich capabilities and long-term strategic benefits, favoring enterprises seeking extensive identity management.

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To learn more, read our detailed IBM Cloud Identity Service vs. SailPoint Identity Security Cloud Report (Updated: June 2025).
Buyer's Guide
IBM Cloud Identity Service vs. SailPoint Identity Security Cloud
June 2025
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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

IBM Cloud Identity Service
Ranking in Identity and Access Management as a Service (IDaaS) (IAMaaS)
31st
Average Rating
8.0
Reviews Sentiment
6.5
Number of Reviews
3
Ranking in other categories
No ranking in other categories
SailPoint Identity Security...
Ranking in Identity and Access Management as a Service (IDaaS) (IAMaaS)
2nd
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
71
Ranking in other categories
User Provisioning Software (2nd), Identity Management (IM) (1st), SaaS Management Platforms (1st), Cloud Infrastructure Entitlement Management (CIEM) (1st)
 

Mindshare comparison

As of July 2025, in the Identity and Access Management as a Service (IDaaS) (IAMaaS) category, the mindshare of IBM Cloud Identity Service is 0.5%, up from 0.4% compared to the previous year. The mindshare of SailPoint Identity Security Cloud is 11.7%, up from 10.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Identity and Access Management as a Service (IDaaS) (IAMaaS)
 

Featured Reviews

reviewer1054431 - PeerSpot reviewer
Excellent support, beneficial integration, and low maintenance
I have found IBM Cloud Identity Service to be highly scalable. It can handle thousands of users. IBM solutions are truly enterprise-grade. You don't find a lot of use cases for small businesses, or even sometimes medium businesses, the price point does not fit smaller businesses. The implementation effort, it's hard to find that cost-benefit.
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Kaustubh Partha - PeerSpot reviewer
Empower users with robust IT security and seamless approval workflows
I raise requests on SailPoint, for example, if there is any server-related access needed. I use it more as an end-user, like raising simple tickets for identity access management SailPoint is more focused on IT security. I find that the approvals that flow through SailPoint are much better than…
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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It is stable. We can automate many of our daily operations with it, and we don't have to manage many things manually."
"It is multiple identity and access management, so all of the applications are valuable. It's also part of the automated process."
"One of the most valuable features of IBM Cloud Identity Service is that it delivers integrations with the commercial SaaS software that's available."
"It significantly reduces the workload for certification processes."
"It is a stable tool, which we run in our complex environment."
"The support is very good."
"A feature of SailPoint IdentityIQ that I like best is that it has good integration with other platforms. My company is using ADP here in Brazil, and SailPoint IdentityIQ works very, very well with it. My company is also using the solution for governance evaluation, segregation, and other access tests. For my company, SailPoint IdentityIQ is a very important solution, especially because it's automated, and there's a huge audit and risk issue here in Brazil."
"The customer service is excellent, with quick response times and comprehensive support from the SailPoint team."
"I find the built-in connectors, lifecycle management, certification, and recertification features to be the most valuable."
"IdentityIQ's best features are the hassle-free user experience and security."
"SailPoint has an edge in terms of security since administrators have limited access, unlike ServiceNow where you can change everything."
More SailPoint Identity Security Cloud pros
 

Cons

"Everything can be more stable and secure. There could also be more account features. I would like to be able to do more things through it to manage users' accounts."
"The initial setup is complex, it's not straightforward. It takes months because it's not straightforward."
"IBM Cloud Identity Service is going in the right direction with the product. They need to keep building out the integrations and having the library is very critical."
"Scalability is hard, especially when you are doing it in real time."
"The advanced provisioning features require more improvement."
"The solution's technical support team's response time and skills need improvement since it is an area where there are shortcomings."
"SailPoint lacks some features like privileged account management and access management features found in products like Okta."
"They can work on their strategy for the on-premise version. They have to decide whether and for how long they will support the on-premise version. The new features first appear in the cloud, and after that, they are released for the on-premise version. In the cloud, you have more options and flexibility, which is absolutely normal. They have to have a clear strategy regarding whether they'll support the on-premises version with the same focus. The licensing for on-premise and cloud is a little bit different. They can make it the same."
"In general, I have handled Okta and OpenText and noted that those companies have a longer history in the market, which gives them an advantage over SailPoint Identity Security Cloud and Saviynt in aspects like account provisioning and life cycle management."
"The product is unable to share suggestions with users."
"The solution, in general, is quite expensive."
More SailPoint Identity Security Cloud cons
 

Pricing and Cost Advice

"The price of the solution is expensive for non-enterprise companies. IBM's always going to be a little more expensive, you're going to be paying a premium. However, depending on the organization's needs, there's probably a benefit there to do even with the price being the way it is."
"You do pay one price for the license but that price depends on what you choose to include as far as the optional modules go."
"The licensing fees are on a yearly basis."
"They are expensive."
"SailPoint is higher in price as compared to Saviynt. The initial cost of SailPoint is very high. There are additional costs to the standard licensing fees."
"The solution is not cheap."
"SailPoint IdentityIQ is too expensive for small and medium companies. It is an expensive product."
"It's all competitive. Initially, the prices look a bit higher, but once it gets into a competitive situation, they meet the market. I'd rate it an eight out of ten in terms of pricing. It tends to be more expensive, but it works."
"This is an expensive solution. I would rate it a two and a half out of five for pricing."
More SailPoint Identity Security Cloud pricing and cost advice
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Top Industries

By visitors reading reviews
No data available
Financial Services Firm
17%
Computer Software Company
14%
Manufacturing Company
11%
Insurance Company
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

Ask a question
Earn 20 points
How does Sailpoint IdentityIQ compare with CyberArk PAM?
We evaluated Sailpoint IdentityIQ before ultimately choosing CyberArk. Sailpoint Identity Platform is a solution to manage risks in cloud enterprise environments. It automates and streamlines the m...
See all answers
What is your experience regarding pricing and costs for SailPoint IdentityIQ?
The product is expensive. People need to opt for a licensing plan for one year or three years.
See all answers
What advice do you have for others considering SailPoint IdentityIQ?
You can use SailPoint Atlas to take identity security to the next level. In SailPoint IIQ, writing a custom connector using the open source framework is a good option.
See all answers
 

Comparisons

IBM Security Verify Access vs IBM Cloud Identity Service Logo
IBM Security Verify Access vs IBM Cloud Identity Service
Compared 100% of the time
More IBM Cloud Identity Service Competitors
Saviynt vs SailPoint Identity Security Cloud Logo
Saviynt vs SailPoint Identity Security Cloud
Compared 16% of the time
One Identity Manager vs SailPoint Identity Security Cloud Logo
One Identity Manager vs SailPoint Identity Security Cloud
Compared 8% of the time
Microsoft Entra ID vs SailPoint Identity Security Cloud Logo
Microsoft Entra ID vs SailPoint Identity Security Cloud
Compared 7% of the time
Okta Workforce Identity vs SailPoint Identity Security Cloud Logo
Okta Workforce Identity vs SailPoint Identity Security Cloud
Compared 5% of the time
Omada Identity vs SailPoint Identity Security Cloud Logo
Omada Identity vs SailPoint Identity Security Cloud
Compared 4% of the time
More SailPoint Identity Security Cloud Competitors
 

Product Reports

Buyer's Guide
Identity and Access Management as a Service (IDaaS) (IAMaaS)
June 2025
IBM Cloud Identity Service reportDownload IBM Cloud Identity Service product report
Buyer's Guide
SailPoint Identity Security Cloud
June 2025
SailPoint Identity Security Cloud reportDownload SailPoint Identity Security Cloud product report
 

Also Known As

No data available
IdentityIQ, IdentityNow, Cloud Infrastructure Entitlement Management, Intello
 

Overview

Whether your applications are custom, your business processes complex, or you're looking for world-class professional services and project management to coordinate each step of your project, IBM Cloud Identity Service is uniquely suited to serve organizations with out-of-the box challenges.

IBM Cloud Identity Service can be designed to help with the full lifecycle of implementation and operations, including discovery, planning, project management, integration engineering and more – expertly delivered by IBM's global staff of identity professionals.

IBM

SailPoint Identity Security Cloud specializes in identity, access management, and governance, focusing on user lifecycle automation, compliance, certifications, and reporting, handling both on-premise and cloud deployments.

Organizations use SailPoint Identity Security Cloud for seamless onboarding, offboarding, password resets, and provisioning, integrating with Active Directory and Office 365. Its centralized account views and enhanced security controls support identity management, policy evaluation, risk assessment, and role-based access control. Clients benefit from its stability, scalability, and customized access control features, reducing workloads and ensuring effective provisioning.

What are the most important features of SailPoint Identity Security Cloud?
  • Compliance Capabilities: Extensive features ensuring regulatory adherence.
  • Out-of-the-Box Connectors: Numerous pre-built integrations for rapid deployment.
  • User-Friendly Interface: Simplified navigation and user experience.
  • Identity Data Warehouse: Centralized data storage for streamlined management.
  • Seamless Integration: Smooth connections with popular applications like Active Directory and Office 365.
  • Proactive Access Revocation: Preemptive measures to manage access rights.
  • Stability, Scalability, Flexibility: Robust performance with adaptable customization.
  • AI-Driven Automation: Machine learning for streamlined approval processes.
  • Certification & Lifecycle Management: Comprehensive tools for managing user lifecycles and access certification.
  • Reporting: Detailed reports for insights and compliance monitoring.
What benefits and ROI should users look for in reviews?
  • Centralized Account Views: Consolidated management and oversight of user accounts.
  • Enhanced Security Controls: Improved measures for safeguarding sensitive data.
  • Reduced Workload: Decreased efforts in certification and access management processes.
  • Effective Provisioning: Seamless and accurate granting and revoking of access rights.
  • Scalability and Flexibility: Ability to scale with business growth and customize per requirements.

SailPoint Identity Security Cloud is deployed across various industries including finance, healthcare, and retail, offering tailored solutions for compliance, risk management, and efficient identity lifecycle management. Its integration capabilities with industry-specific applications and robust AI-driven features enhance operational efficiency and security in these sectors.

SailPoint
 

Sample Customers

Baxter Healthcare, 
Adobe, AXA Technology Services, Cuna Mutual Group, Equifax, ING Direct, Orrstown Bank, Rockwell Automation, SallieMae, Spirit Aerosystems, TEL
Buyer's Guide
IBM Cloud Identity Service vs. SailPoint Identity Security Cloud
June 2025
Free Report: IBM Cloud Identity Service vs. SailPoint Identity Security Cloud
Find out what your peers are saying about IBM Cloud Identity Service vs. SailPoint Identity Security Cloud and other solutions. Updated: June 2025.
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We monitor all Identity and Access Management as a Service (IDaaS) (IAMaaS) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.