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IBM Cloud Identity Service vs OneLogin by One Identity comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Jul 20, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

IBM Cloud Identity Service
Ranking in Identity and Access Management as a Service (IDaaS) (IAMaaS)
30th
Average Rating
8.0
Reviews Sentiment
6.5
Number of Reviews
3
Ranking in other categories
No ranking in other categories
OneLogin by One Identity
Ranking in Identity and Access Management as a Service (IDaaS) (IAMaaS)
3rd
Average Rating
8.6
Reviews Sentiment
6.9
Number of Reviews
103
Ranking in other categories
Single Sign-On (SSO) (5th), User Provisioning Software (4th), Identity Management (IM) (4th), Access Management (4th)
 

Mindshare comparison

As of September 2026, in the Identity and Access Management as a Service (IDaaS) (IAMaaS) category, the mindshare of IBM Cloud Identity Service is 0.9%, up from 0.6% compared to the previous year. The mindshare of OneLogin by One Identity is 2.9%, up from 2.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Identity and Access Management as a Service (IDaaS) (IAMaaS) Mindshare Distribution
ProductMindshare (%)
OneLogin by One Identity2.9%
IBM Cloud Identity Service0.9%
Other96.2%
Identity and Access Management as a Service (IDaaS) (IAMaaS)
 

Featured Reviews

reviewer1054431 - PeerSpot reviewer
Chief Technology Officer at a computer software company with 51-200 employees
Excellent support, beneficial integration, and low maintenance
I have found IBM Cloud Identity Service to be highly scalable. It can handle thousands of users. IBM solutions are truly enterprise-grade. You don't find a lot of use cases for small businesses, or even sometimes medium businesses, the price point does not fit smaller businesses. The implementation effort, it's hard to find that cost-benefit.
Amit Rathod - PeerSpot reviewer
Senior Analyst - IDAM at Toll Holdings Limited
Unified sign-in has simplified access control and has supported end-to-end identity lifecycle
The authentication process is good, but sometimes the responsiveness to requests for enhancement is very slow. I sometimes face issues with platform stability, flexibility in configuration, and limited API availability. I experience downtimes two to three times per year. OneLogin's support team is sometimes very slow to respond. There is a feature limitation with mapping, as OneLogin does not provide one-to-all mapping. For client deployment, we need to create separate mappings for each request, and we cannot use the same mapping for multiple requests. Other areas that have room for improvement are related to API limitations. If a client requires more APIs, such as 5,000 or 6,000, OneLogin charges more. The API rate limits by default or the standard limit should provide more than 5,000. Additionally, OneLogin could provide more flexibility in configuration. These are the main limitations I have identified with OneLogin.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"IBM Cloud Identity Service is highly stable."
"It is stable. We can automate many of our daily operations with it, and we don't have to manage many things manually."
"One of the most valuable features of IBM Cloud Identity Service is that it delivers integrations with the commercial SaaS software that's available."
"It is multiple identity and access management, so all of the applications are valuable. It's also part of the automated process."
"From a user perspective, with the right amount of training and documentation, OneLogin by One Identity provides a very seamless end-user experience for signing in and authenticating to needed applications."
"I have seen fewer support tickets after implementing OneLogin, which have been reduced by 60 to 70 percent compared to the previous method."
"OneLogin by One Identity is really stable, and in the scenarios that we have encountered, it has been very stable with no delays or extended maintenance windows."
"Greatly improved our password security and policies surrounding them."
"Implementing MFA and role-based access control has significantly reduced the risk of unauthorized access, especially with sensitive health records or FinTech data."
"Since implementing OneLogin, the HR and IT teams save a significant amount of time, completing projects in one day that used to take one to two days."
"OneLogin has positively impacted us in many different ways, particularly in terms of cost, as our costs have been reduced compared to what we have been spending."
"What I appreciate most about OneLogin is definitely SSO, which avoids us having to enter the password, saving time."
 

Cons

"You don't find a lot of use cases for small businesses, or even sometimes medium businesses, the price point does not fit smaller businesses."
"IBM Cloud Identity Service is going in the right direction with the product. They need to keep building out the integrations and having the library is very critical."
"The initial setup is complex, it's not straightforward. It takes months because it's not straightforward."
"Everything can be more stable and secure. There could also be more account features. I would like to be able to do more things through it to manage users' accounts."
"OneLogin could be improved with more flexible reporting and analytic options, especially for detailed access monitoring and compliance tracking."
"When I compare OneLogin with other solutions or vendors, I see that OneLogin struggles a bit with big companies that have totally different use cases."
"Based on my experience, improvements needed for OneLogin include better granular policy controls and more advanced analytics for authentication activity, which would be especially useful for larger enterprise environments."
"OneLogin is a strong platform overall, but the reporting and advanced configuration options could be more intuitive; some administrative tasks and policies configuration have a learning curve for new users, and improving the user interface and providing more detailed built-in reporting would make management more efficient."
"OneLogin could be improved with simpler user management features, though the current interface is relatively straightforward to use."
"OneLogin could improve a bit in loading speed or in the interface so that it is even more intuitive, but overall it works very well."
"OneLogin should provide better documentation on configuring policies and roles and ensure that customer support is available 24/7 with experienced staff to improve the complexity of the deployment process."
"I think one area for improvement would be more granular reporting, such as custom dashboards or more detailed audit logs."
 

Pricing and Cost Advice

"The price of the solution is expensive for non-enterprise companies. IBM's always going to be a little more expensive, you're going to be paying a premium. However, depending on the organization's needs, there's probably a benefit there to do even with the price being the way it is."
"While I wish OneLogin's pricing was more affordable, their licensing model, which is based on per user, is acceptable."
"The pricing and licensing are reasonable. It is much cheaper than other products."
"It was cheap in the beginning, and then it became very expensive. We were initially charged $2 per user per month, which was fine, but by the second year, they increased it to $5 per user. That became very expensive for us because we had about 1,500 users. At $2 per user, it comes out to be $3,000 a month, which is $36,000 a year. If we move to $5 per user, it comes out to be $7,500 a month. That made its cost so high. That is why we removed the product because the cost was high."
"The price of the licensing is fine."
"We were happy with the price we got when we signed up, but I don't know what will happen when the time comes to renew because it is a different company now. We haven't seen any pricing models or had that discussion yet. My renewal is a year and a half away. It's worth what we're paying for it. There's no way we could provide the level of service for cheaper or try to do the same in-house."
"OneLogin's pricing, from the perspective of the education sector, seems quite reasonable for the value it delivers."
"Surprisingly expensive given the price of on-premise solutions."
"The pricing for OneLogin seems to be okay. The pricing and licensing are affordable. If you'd consider OneLogin to be expensive, it's worth it."
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Top Industries

By visitors reading reviews
No data available
Outsourcing Company
20%
Computer Software Company
10%
Financial Services Firm
8%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business140
Midsize Enterprise31
Large Enterprise70
 

Questions from the Community

Ask a question
Earn 20 points
What needs improvement with OneLogin by One Identity?
OneLogin by One Identity can be improved by addressing the responsiveness time for requests, which is a bit slow, as well as the limited API limitation.
What is your primary use case for OneLogin by One Identity?
My main use case for OneLogin by One Identity involves single sign-on and multi-factor authentication. A specific example of how I use single sign-on and multi-factor authentication with OneLogin b...
What advice do you have for others considering OneLogin by One Identity?
Regarding OneLogin by One Identity's AI capabilities, I think its governance and security make it a pretty secure solution with a lot of integration, so it is a very good solution overall. Regardin...
 

Also Known As

No data available
OneLogin Workforce Identity
 

Overview

 

Sample Customers

Baxter Healthcare, 
OneLogin has thousands of customers across multiple industries and from around the globe such as Uber, Airbnb, Noom, Petco, Sony, Lucky Brand, Tesco, Airbus, Japan Airlines, Aetna, Compass, Kaplan, Susan G. Komen, AAA and PennyMac.
Find out what your peers are saying about IBM Cloud Identity Service vs. OneLogin by One Identity and other solutions. Updated: August 2026.
912,517 professionals have used our research since 2012.