We performed a comparison between IBM Cloud Identity Service and OneLogin by One Identity based on real PeerSpot user reviews.
Find out what your peers are saying about Microsoft, Okta, Google and others in Identity and Access Management as a Service (IDaaS) (IAMaaS)."It is stable. We can automate many of our daily operations with it, and we don't have to manage many things manually."
"One of the most valuable features of IBM Cloud Identity Service is that it delivers integrations with the commercial SaaS software that's available."
"It is multiple identity and access management, so all of the applications are valuable. It's also part of the automated process."
"In my role, the most valuable features are two-factor authentication and self-service password reset. The most helpful feature for the institution as a whole is probably the single sign-on. As an IT director, I care about security and ease of use."
"When it comes to access management, the solution's single pane of glass is extremely important. The single pane of glass for access management enables collaborative work between IT and security. We have access to certain applications that require device trust. Based on the role, we can access those applications through OneLogin Desktop."
"OneLogin is efficient."
"Simplicity is the most valuable part of OneLogin."
"It's super useful to have a single pane of glass when it comes to access management."
"Once I made the OneLogin ID, it would essentially make user names and passwords for every application that we had."
"The single sign-on and the fact that we can integrate everything in one place and control from there were valuable features of this solution."
"The solution allows the user to search logs based on a specific time."
"The initial setup is complex, it's not straightforward. It takes months because it's not straightforward."
"IBM Cloud Identity Service is going in the right direction with the product. They need to keep building out the integrations and having the library is very critical."
"Everything can be more stable and secure. There could also be more account features. I would like to be able to do more things through it to manage users' accounts."
"I'd like OneLogin to have a customization section that displays the company's offerings, categorized by different topics."
"having a RESTful implementation instead of RPC would have been more desirable."
"In terms of managing the users on a large scale, it would be easier if they had some kind of user management portal."
"OneLogin offers a Virtual LDAP feature that we utilize, although it differs slightly from traditional LDAP servers."
"We've been experiencing some pain points since the acquisition. For example, there have been some outages we didn't see previously, which are a big topic with my executive team. You have hundreds of applications relying on this service for login. If the service is unavailable, nobody can log into these applications."
"OneLogin needs to increase the number of connectors available out of the box to connect to the different endpoints. The number of out-of-box connectors should be increased."
"More off-hour support."
"They have downtime twice a year or once in six months. During the downtime, the SSO page did not come up. When users wanted to get to their email, they were redirected to the OneLogin page, but the page did not come up, and MFA and logins failed. It completely crippled us."
Earn 20 points
IBM Cloud Identity Service is ranked 22nd in Identity and Access Management as a Service (IDaaS) (IAMaaS) while OneLogin by One Identity is ranked 7th in Identity and Access Management as a Service (IDaaS) (IAMaaS) with 16 reviews. IBM Cloud Identity Service is rated 8.0, while OneLogin by One Identity is rated 8.6. The top reviewer of IBM Cloud Identity Service writes "Excellent support, beneficial integration, and low maintenance". On the other hand, the top reviewer of OneLogin by One Identity writes "Integrated well and had a single pane of glass, but downtime and pricing were issues for us". IBM Cloud Identity Service is most compared with Microsoft Entra ID, whereas OneLogin by One Identity is most compared with Auth0, Okta Workforce Identity, Microsoft Entra ID, LastPass and One Identity Manager.
See our list of best Identity and Access Management as a Service (IDaaS) (IAMaaS) vendors.
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