IBM Cloud Identity Service vs Microsoft Entra Workload ID comparison

IBM and Microsoft are both solutions in the Identity and Access Management as a Service (IDaaS) (IAMaaS) category. IBM is ranked #28, while Microsoft is ranked #21 with an average rating of 8.0. IBM holds a 0.9% mindshare in IAMS, compared to Microsoft’s 0.6% mindshare. Additionally, 100% of IBM users are willing to recommend the solution, compared to 66% of Microsoft users who would recommend it.

IBM Cloud Identity Service

Read 3 IBM Cloud Identity Service reviews

361 Views
332 Comparison Views

100% willing to recommend

Microsoft Entra Workload ID

Read 3 Microsoft Entra Workload ID reviews

449 Views
314 Comparison Views

66% willing to recommend

IBM Cloud Identity Service

Microsoft Entra Workload ID

Comparison Buyer's Guide

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Executive Summary

We performed a comparison between IBM Cloud Identity Service and Microsoft Entra Workload ID based on real PeerSpot user reviews.

Find out in this report how the two Identity and Access Management as a Service (IDaaS) (IAMaaS) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.

To learn more, read our detailed IBM Cloud Identity Service vs. Microsoft Entra Workload ID Report (Updated: December 2025).

Buyer's Guide

IBM Cloud Identity Service vs. Microsoft Entra Workload ID

December 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

IBM Cloud Identity Service

Ranking in Identity and Access Management as a Service (IDaaS) (IAMaaS)

28th

Average Rating

8.0

Reviews Sentiment

6.5

Number of Reviews

Ranking in other categories

No ranking in other categories

Microsoft Entra Workload ID

Ranking in Identity and Access Management as a Service (IDaaS) (IAMaaS)

21st

Average Rating

8.0

Reviews Sentiment

4.6

Number of Reviews

Ranking in other categories

Microsoft Security Suite (30th)

Mindshare comparison

As of January 2026, in the Identity and Access Management as a Service (IDaaS) (IAMaaS) category, the mindshare of IBM Cloud Identity Service is 0.9%, up from 0.4% compared to the previous year. The mindshare of Microsoft Entra Workload ID is 0.6%, up from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Identity and Access Management as a Service (IDaaS) (IAMaaS) Market Share Distribution
Product	Market Share (%)
Microsoft Entra Workload ID	0.6%
IBM Cloud Identity Service	0.9%
Other	98.5%

Identity and Access Management as a Service (IDaaS) (IAMaaS)

Featured Reviews

reviewer1054431

Chief Technology Officer at a computer software company with 51-200 employees

Excellent support, beneficial integration, and low maintenance

I have found IBM Cloud Identity Service to be highly scalable. It can handle thousands of users. IBM solutions are truly enterprise-grade. You don't find a lot of use cases for small businesses, or even sometimes medium businesses, the price point does not fit smaller businesses. The implementation effort, it's hard to find that cost-benefit.

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reviewer2772159

Postdoctoral Researcher at a financial services firm with 10,001+ employees

Have experienced ongoing challenges integrating with existing workflows despite strong foundational capabilities

I don't know how I would assess the impact of AI-powered threat detection for us. It has helped with security operations in general; I'm being very cagey here, Damian. You can understand why. Where I work, there is a directory services team. There is a security team. The security team may have several different departments in there. I think they are behind the times. That's about as far as what I would say. We may have the modern firewalls and detections and all the rest of it, but I think from a modern way of working, which the identity is a user which is any device, any place, anywhere, from anything, okay, securely, they're not quite up with that concept, in my opinion. The review rating is 8.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"It is stable. We can automate many of our daily operations with it, and we don't have to manage many things manually."

"It is multiple identity and access management, so all of the applications are valuable. It's also part of the automated process."

"One of the most valuable features of IBM Cloud Identity Service is that it delivers integrations with the commercial SaaS software that's available."

"I would evaluate the customer service or technical support with Microsoft for Entra products as well; we are a strategic partner, so we're one of 500 companies that can talk to them directly."

"We have various options available with Microsoft Entra, such as B2B cross-tenant guest member accesses, and we can invite users and perform activities from that area, while we are also dealing with Azure IaaS, infrastructure as a service, which has different IAM platforms existing with resources or subscriptions."

"I would evaluate the customer service or technical support with Microsoft for Entra products as well; we are a strategic partner, so we're one of 500 companies that can talk to them directly."

"The product enables organizations to synchronize users to Microsoft 365 products."

"I would evaluate the customer service or technical support with Microsoft for Entra products as well; we are a strategic partner, so we're one of 500 companies that can talk to them directly."

Cons

"IBM Cloud Identity Service is going in the right direction with the product. They need to keep building out the integrations and having the library is very critical."

"Everything can be more stable and secure. There could also be more account features. I would like to be able to do more things through it to manage users' accounts."

"The initial setup is complex, it's not straightforward. It takes months because it's not straightforward."

"Integration with existing IAM solutions has not helped our identity management processes; it's all of the things that are in front of Directory and Entra, such as SalePoint and other toolsets, give us one of the worst identity experiences I think I've ever come across, which is why I'm trying to change it."

"Integration with other products must be made easier."

"In my opinion, Microsoft Entra Workload ID can be improved in several ways."

Pricing and Cost Advice

"The price of the solution is expensive for non-enterprise companies. IBM's always going to be a little more expensive, you're going to be paying a premium. However, depending on the organization's needs, there's probably a benefit there to do even with the price being the way it is."

Information not available

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Questions from the Community

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What do you like most about Microsoft Entra Workload ID?

The product enables organizations to synchronize users to Microsoft 365 products.

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What is your experience regarding pricing and costs for Microsoft Entra Workload ID?

I rate the pricing a six out of ten.

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What needs improvement with Microsoft Entra Workload ID?

In my opinion, Microsoft Entra Workload ID can be improved in several ways.Particularly about Microsoft Entra Workload ID, I think they still could improve categorization, which still has some room...

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Comparisons

IBM Security Verify Access vs IBM Cloud Identity Service

Compared 63% of the time

Okta Platform vs IBM Cloud Identity Service

Compared 19% of the time

Microsoft Entra ID vs IBM Cloud Identity Service

Compared 19% of the time

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Microsoft Entra ID vs Microsoft Entra Workload ID

Compared 61% of the time

Google Titan Security Key vs Microsoft Entra Workload ID

Compared 39% of the time

More Microsoft Entra Workload ID Competitors

Product Reports

Buyer's Guide

Identity and Access Management as a Service (IDaaS) (IAMaaS)

January 2026

Download IBM Cloud Identity Service product report

Buyer's Guide

Identity and Access Management as a Service (IDaaS) (IAMaaS)

January 2026

Download Microsoft Entra Workload ID product report

Overview

Whether your applications are custom, your business processes complex, or you're looking for world-class professional services and project management to coordinate each step of your project, IBM Cloud Identity Service is uniquely suited to serve organizations with out-of-the box challenges.

IBM Cloud Identity Service can be designed to help with the full lifecycle of implementation and operations, including discovery, planning, project management, integration engineering and more – expertly delivered by IBM's global staff of identity professionals.

IBM

Microsoft Entra Workload ID enhances identity management by providing secure and efficient access control for applications and workloads. It is designed to streamline processes and strengthen security measures, catering to complex IT environments.

Microsoft Entra Workload ID delivers a unified and secure method for managing workload identities across cloud environments. It addresses key challenges in handling access control, ensuring that applications have appropriate permissions without compromising security. Known for its reliability, it assists enterprises in minimizing risks associated with identity mismanagement.

What are the most valuable features of Microsoft Entra Workload ID?

Identity Management: Centralizes control of application identities to simplify monitoring and adjustments.
Access Control: Offers robust access permissions tailored to workload-specific needs, enhancing security.
Policy Enforcement: Ensures consistent application of security policies across multiple environments.

What benefits or ROI can users expect?

Improved Security: Reduces risks associated with identity theft and unauthorized access.
Efficiency Gains: Streamlines identity management tasks, leading to resource optimization.
Scalability: Supports growing needs without compromising performance or security.

Industries such as finance and healthcare have implemented Microsoft Entra Workload ID to strengthen compliance and security in cloud operations. Its features are tailored to meet regulatory standards and protect sensitive data, making it a suitable choice for sectors requiring stringent identity management protocols.

Microsoft

Sample Customers

Baxter Healthcare,

Information Not Available

Buyer's Guide

IBM Cloud Identity Service vs. Microsoft Entra Workload ID

December 2025

Free Report: IBM Cloud Identity Service vs. Microsoft Entra Workload ID

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