IBM Cloud Identity Service vs Ping Identity Platform comparison

IBM and Ping Identity are both solutions in the Identity and Access Management as a Service (IDaaS) (IAMaaS) category. IBM is ranked #30, while Ping Identity is ranked #6 with an average rating of 8.2. IBM holds a 0.4% mindshare in IAMS, compared to Ping Identity’s 5.3% mindshare. Additionally, 100% of IBM users are willing to recommend the solution, compared to 100% of Ping Identity users who would recommend it.

IBM Cloud Identity Service

Read 3 IBM Cloud Identity Service reviews

203 Views
118 Comparison Views

100% willing to recommend

Ping Identity Platform

Read 29 Ping Identity Platform reviews

2,477 Views
1,760 Comparison Views

100% willing to recommend

IBM Cloud Identity Service

Ping Identity Platform

Comparison Buyer's Guide

Download the report

Executive SummaryUpdated on Dec 2, 2024

Ping Identity Platform and IBM Cloud Identity Service compete in identity management solutions. IBM Cloud Identity Service has a slight edge with its comprehensive feature set that justifies its cost.

Features: Ping Identity Platform provides adaptive authentication, single sign-on, and API security. IBM Cloud Identity Service offers advanced identity governance, multifactor authentication options, and integration capabilities.

Ease of Deployment and Customer Service: Ping Identity Platform features straightforward deployment with extensive documentation. IBM Cloud Identity Service benefits from a cloud-native architecture, though its setup may need more expertise. Both have effective customer service with some reported challenges in IBM's initial setup support.

Pricing and ROI: Ping Identity Platform offers competitive pricing and strong ROI for modular identity solutions. IBM Cloud Identity Service may have higher costs, but it delivers significant ROI due to its extensive feature set, supporting large enterprise environments.

To learn more, read our detailed IBM Cloud Identity Service vs. Ping Identity Platform Report (Updated: April 2025).

Buyer's Guide

IBM Cloud Identity Service vs. Ping Identity Platform

April 2025

Download the complete report

Helped 850,028 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

IBM Cloud Identity Service

Ranking in Identity and Access Management as a Service (IDaaS) (IAMaaS)

30th

Average Rating

8.0

Reviews Sentiment

6.5

Number of Reviews

Ranking in other categories

No ranking in other categories

Ping Identity Platform

Ranking in Identity and Access Management as a Service (IDaaS) (IAMaaS)

6th

Average Rating

8.2

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

Single Sign-On (SSO) (4th), Authentication Systems (6th), Data Governance (8th), Access Management (4th), Customer Identity and Access Management (CIAM) (2nd), Directory Servers (1st)

Mindshare comparison

As of May 2025, in the Identity and Access Management as a Service (IDaaS) (IAMaaS) category, the mindshare of IBM Cloud Identity Service is 0.4%, down from 0.5% compared to the previous year. The mindshare of Ping Identity Platform is 5.3%, down from 7.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Identity and Access Management as a Service (IDaaS) (IAMaaS)

Featured Reviews

Baba Sally

Head of Advisory at a tech company with 501-1,000 employees

All of its features are valuable but the support needs improvement

It is multiple identity and access management, so all of the applications are valuable. It's also part of the automated process The support needs improvement. I have been using IBM Cloud Identity Service for the last five years. It is stable. It is scalable. We have 5,000 users using this…

Read full review

Dilip Reddy

Ping Engineer at Equitable

Easy to use but requires improvements in the area of stability

In my company, we have worked on authorization, and I know that there are different types of grants. We have worked on the authorization code, client credentials, and ROPC grant. There are two types of tokens, like the JWT token and internally managed reference tokens. JWT tokens are useful for finding information related to the claim requests. Internally managed reference tokens are useful for dealing with visual data and information. For the clients to fit the user information, they need to do additional work to fit all the user info into the site, which is to define and validate the token issue and provide the request for VPNs. I worked on the key differences between the authorization code and implicit grant. In the authorization code type, you will have the authorization code issued initially to the client, and the client has to exchange it with the authorization server, like using a DAC channel to get the access token. In implicit grants, tokens are issued right away if the application is a single-page application. We can either use the authorization code or an implicit grant.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"It is stable. We can automate many of our daily operations with it, and we don't have to manage many things manually."

"It is multiple identity and access management, so all of the applications are valuable. It's also part of the automated process."

"One of the most valuable features of IBM Cloud Identity Service is that it delivers integrations with the commercial SaaS software that's available."

"It offers robust features and customization options that justify the cost."

"The mobile biometric authentication option improved user experience. It's always about security because, with two-factor authentication, it's always a separate device verifying the actual user logging in."

"The most valuable feature is multifactor authentication."

"It is a scalable solution."

"It's pretty stable as a product."

"What I like best about PingID is that it's very user-friendly. PingID is well-built as a developer tool and regularly upgrades and updates via patches. I also like that PingID has clear documents that will help you integrate it with other solutions."

"From a security perspective, I highly value the product's biometric authentication methods such as FIDO, FaceID, YubiKey, and the mobile app."

"I work on the application onboarding process because we have multiple customers and get data from different sources."

More Ping Identity Platform pros

Cons

"The initial setup is complex, it's not straightforward. It takes months because it's not straightforward."

"IBM Cloud Identity Service is going in the right direction with the product. They need to keep building out the integrations and having the library is very critical."

"Everything can be more stable and secure. There could also be more account features. I would like to be able to do more things through it to manage users' accounts."

"We had issues with the stability."

"Currently, the main integration is SAML-based, but other integration methodologies need to be supported."

"They could enhance the product's device tracking for better zero-trust security would be beneficial. Currently, it tracks IPs well but lacks detailed device information, which is crucial from a security standpoint."

"PingID should put a little more effort into making a pretty self-explanatory deck about their tech features and the services they offer."

"One significant challenge was ensuring smooth user migration during system upgrades in Ping."

"In the beginning, the initial setup was very complex."

"The product is not customizable."

"I think that the connection with like Microsoft Word, especially for Office 365, is a weak point that could be improved."

More Ping Identity Platform cons

Pricing and Cost Advice

"The price of the solution is expensive for non-enterprise companies. IBM's always going to be a little more expensive, you're going to be paying a premium. However, depending on the organization's needs, there's probably a benefit there to do even with the price being the way it is."

"Ping offers flexible pricing that's not standardized."

"Ping Identity Platform is not an expensive solution."

"Compared to some SaaS-based solutions, the platform is relatively cost-effective."

"The product is costly."

"PingID's pricing is pretty competitive."

"The tool is quite affordable."

"The pricing is neither too expensive nor too cheap."

"PingID pricing is a ten out of ten because it's a little bit cheaper than other tools, such as Okta and ForgeRock, and supports multiple tools."

More Ping Identity Platform pricing and cost advice

See which vendors are best for you

Use our free recommendation engine to learn which Identity and Access Management as a Service (IDaaS) (IAMaaS) solutions are best for your needs.

See recommendations

850,028 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

No data available

Financial Services Firm

26%

Computer Software Company

10%

Manufacturing Company

Insurance Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

Ask a question

Earn 20 points

What do you like most about PingID?

The mobile biometric authentication option improved user experience. It's always about security because, with two-factor authentication, it's always a separate device verifying the actual user logg...

See all answers

What is your experience regarding pricing and costs for PingID?

The pricing is neither too expensive nor too cheap.

See all answers

What needs improvement with PingID?

The management console needs to be improved. PingID should revise it.

See all answers

Comparisons

IBM Security Verify Access vs IBM Cloud Identity Service

Compared 100% of the time

More IBM Cloud Identity Service Competitors

Microsoft Entra ID vs Ping Identity Platform

Compared 21% of the time

Symantec Siteminder vs Ping Identity Platform

Compared 10% of the time

ForgeRock vs Ping Identity Platform

Compared 7% of the time

Microsoft Active Directory vs Ping Identity Platform

Compared 7% of the time

Saviynt vs Ping Identity Platform

Compared 6% of the time

More Ping Identity Platform Competitors

Product Reports

Buyer's Guide

Identity and Access Management as a Service (IDaaS) (IAMaaS)

April 2025

Download IBM Cloud Identity Service product report

Buyer's Guide

Ping Identity Platform

April 2025

Download Ping Identity Platform product report

Also Known As

No data available

Ping Identity (ID), PingFederate, PingAccess, PingOne, PingDataGovernance, PingDirectory, OpenDJ

Overview

Whether your applications are custom, your business processes complex, or you're looking for world-class professional services and project management to coordinate each step of your project, IBM Cloud Identity Service is uniquely suited to serve organizations with out-of-the box challenges.

IBM Cloud Identity Service can be designed to help with the full lifecycle of implementation and operations, including discovery, planning, project management, integration engineering and more – expertly delivered by IBM's global staff of identity professionals.

IBM

IDENTITY DEFINED SECURITY PLATFORM delivers a unified, standards-based platform that can be deployed as SaaS, software or both and can scale to handle millions of identities. From multi-factor authentication and single sign-on to access security, directory and data governance, our capabilities work together to give employees, partners and customers secure access to cloud, mobile and enterprise applications, securing and streamlined everything from sign-on to sign-off and everywhere in between.

Ping Identity

Sample Customers

Baxter Healthcare,

Equinix, Land O'Lakes, CDPHP, Box, International SOS, Opower, VSP, Chevron, Truist, Academy of Art University, Northern Air Cargo, Repsol

Buyer's Guide

IBM Cloud Identity Service vs. Ping Identity Platform

April 2025

Free Report: IBM Cloud Identity Service vs. Ping Identity Platform

Find out what your peers are saying about IBM Cloud Identity Service vs. Ping Identity Platform and other solutions. Updated: April 2025.

DOWNLOAD NOW

850,028 professionals have used our research since 2012.

See our IBM Cloud Identity Service vs. Ping Identity Platform report.

See our list of best Identity and Access Management as a Service (IDaaS) (IAMaaS) vendors.

We monitor all Identity and Access Management as a Service (IDaaS) (IAMaaS) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.