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Axiad Conductor vs IBM Cloud Identity Service comparison

Axiad and IBM are both solutions in the Identity and Access Management as a Service (IDaaS) (IAMaaS) category. Axiad is ranked #29, while IBM is ranked #31. Axiad holds a 0.3% mindshare in IAMS, compared to IBM’s 0.5% mindshare. Additionally, 100% of Axiad users are willing to recommend the solution, compared to 100% of IBM users who would recommend it.
Axiad Conductor
Read 6 Axiad Conductor reviews
  • 968 Views
  • 339 Comparison Views
100% willing to recommend
IBM Cloud Identity Service
Read 3 IBM Cloud Identity Service reviews
  • 218 Views
  • 183 Comparison Views
100% willing to recommend
 

Comparison Buyer's Guide

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Executive SummaryUpdated on Jun 22, 2025

IBM Cloud Identity Service and Axiad Conductor compete in the identity management landscape. IBM Cloud Identity Service appeals to budget-conscious buyers with strengths in pricing and customer support, while Axiad Conductor stands out with enriched features, justifying its price for those prioritizing robust functionality.

Features: IBM Cloud Identity Service emphasizes comprehensive identity governance with a focus on regulatory compliance, streamlined identity management, and dependable customer support for ongoing management. Axiad Conductor provides advanced multi-factor authentication options, integrated access management capabilities, and highlights versatility in security and integration.

Ease of Deployment and Customer Service: Axiad Conductor offers a seamless deployment process supported by proactive customer service that ensures quick resolution of potential issues. IBM Cloud Identity Service, while robust, might require a longer setup period but compensates with strong support for ongoing management needs.

Pricing and ROI: IBM Cloud Identity Service features competitive pricing, delivering a solid ROI, appealing to organizations focused on cost efficiency. Axiad Conductor, though requiring a higher initial investment, demonstrates substantial ROI in enhanced security and operability benefits. IBM is ideal for those prioritizing lower cost, while Axiad suits those seeking security and integration advantages.

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To learn more, read our detailed Axiad Conductor vs. IBM Cloud Identity Service Report (Updated: July 2025).
Buyer's Guide
Axiad Conductor vs. IBM Cloud Identity Service
July 2025
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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Axiad Conductor
Ranking in Identity and Access Management as a Service (IDaaS) (IAMaaS)
29th
Average Rating
9.6
Reviews Sentiment
7.7
Number of Reviews
6
Ranking in other categories
Authentication Systems (23rd), Identity Management (IM) (58th), Privileged Access Management (PAM) (40th), Passwordless Authentication (9th), Multi-Factor Authentication (MFA) (7th)
IBM Cloud Identity Service
Ranking in Identity and Access Management as a Service (IDaaS) (IAMaaS)
31st
Average Rating
8.0
Reviews Sentiment
6.5
Number of Reviews
3
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of August 2025, in the Identity and Access Management as a Service (IDaaS) (IAMaaS) category, the mindshare of Axiad Conductor is 0.3%, down from 0.4% compared to the previous year. The mindshare of IBM Cloud Identity Service is 0.5%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Identity and Access Management as a Service (IDaaS) (IAMaaS)
 

Featured Reviews

Eric Brown - PeerSpot reviewer
The day-to-day tasks, running the servers, and making sure that everything is patched is all handled by the platform
The most valuable feature is the overhead management of the platform. There is less for my team to worry about. The day-to-day tasks, running the servers, and making sure that everything is patched is all handled by the platform. We just consume the service and work with them to refine it, making it even more valuable. Aside from Active Directory, anything that is a multi-factor platform is handled through Axiad Cloud. It is critical for helping to enforce usage of authentication devices across our organization. One of our requirements to continue some of our contracts is to have multi-factor authentication across all devices accessing the network. It is extremely easy to enroll a user with “One Click Issuance”. I have had very few calls to the service desk regarding enrollment. It takes a couple of minutes to enroll a user with "One Click Issuance". Deploying and managing authenticators is very easy, either done by a mobile application or enrollment of an OTP token. It is very simple. This is important to my userbase, which makes it important to me. Functionality-wise, it is pretty solid.
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reviewer1054431 - PeerSpot reviewer
Excellent support, beneficial integration, and low maintenance
I have found IBM Cloud Identity Service to be highly scalable. It can handle thousands of users. IBM solutions are truly enterprise-grade. You don't find a lot of use cases for small businesses, or even sometimes medium businesses, the price point does not fit smaller businesses. The implementation effort, it's hard to find that cost-benefit.
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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The solution has also saved us time by having end-users troubleshoot issues through the MyCircle feature, and has definitely reduced the efforts of our administrators. It is saving us five to 10 minutes per incident."
"And when it comes to enrolling a user, it's super easy with One Click Issuance... It's so easy now that we can offload the process to our clients who can self-enroll. Previously, we would have to do the enrollment process because it was so complicated."
"What I have found most valuable is the overall way Axiad listened to our problems and helped us solve them. They provided guidance and expertise, with their experience, that enabled us to be successful in a very challenging space."
"Aside from Active Directory, anything that is a multi-factor platform is handled through Axiad Cloud. It is critical for helping to enforce usage of authentication devices across our organization."
"The life cycle management of credentials is the aspect that we have found to be the most useful... The differentiator that Axiad provided was the ability to provide users a way to self-serve the updating of their credentials on their private keys. That was the feature we were most interested in and Axiad does an excellent job of it."
"It's very user-friendly. We're issuing YubiKeys for our corporate users and they just plug it in, go to the Axiad Cloud portal, and click the issue button. It's a couple of steps."
"It is multiple identity and access management, so all of the applications are valuable. It's also part of the automated process."
"One of the most valuable features of IBM Cloud Identity Service is that it delivers integrations with the commercial SaaS software that's available."
"It is stable. We can automate many of our daily operations with it, and we don't have to manage many things manually."
 

Cons

"We would prefer that the solution be hosted in Canada because we're a Canadian entity. That would be nice to have. It's not a feature, as such, but it would really make us a lot happier if it could be located in Canada."
"I'm looking forward to seeing how they move to FIDO U2F as their primary authentication method across all of their solutions."
"With their licensing model, it becomes hard to scale. For example, we couldn't roll it out enterprise-wide because if you scale it across more than 100,000 users, the cost becomes too exorbitant."
"I would like a more modern look to the portal."
"There are just some minor tweaks that could be made on the front end. It would be cool to have nicknames for authenticator devices. If you have more than one, it's hard to discern what you have."
"macOS is notoriously ever-evolving and it's difficult to keep pace with it as it pertains to certain kinds of crypto authentication. That's really not even on Axiad. That's a decision by Apple, but it makes it a moving target."
"Everything can be more stable and secure. There could also be more account features. I would like to be able to do more things through it to manage users' accounts."
"IBM Cloud Identity Service is going in the right direction with the product. They need to keep building out the integrations and having the library is very critical."
"The initial setup is complex, it's not straightforward. It takes months because it's not straightforward."
 

Pricing and Cost Advice

"Don't just focus on the hardware or software costs of acquiring a solution, but look at it from the perspective that so much of what it takes to run a PKI environment has to do with the people who are running it.... look at the total cost of ownership and not just the cost of acquisition."
"The pricing is very competitive for what is offered at the level that we need. They are right there with what the industry standards are. They tend to be a little bit less, in terms of cost, when we are talking about security at government standards. So, I would say that they have a slight advantage on cost compared to the industry average. They are the lower cost solution and the best bargain out on the market today."
"Axiad's pricing was what we were expecting. It was at the right spot. They were competitive."
"It's very cheap on a per-year basis. The cards themselves last about three years and the license is on the order of double-digit dollars per user, and not hundreds of dollars per user, per year."
"The price of the solution is expensive for non-enterprise companies. IBM's always going to be a little more expensive, you're going to be paying a premium. However, depending on the organization's needs, there's probably a benefit there to do even with the price being the way it is."
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Top Industries

By visitors reading reviews
Computer Software Company
18%
Government
15%
Financial Services Firm
8%
Manufacturing Company
8%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
No data available
 

Comparisons

Venafi vs Axiad Conductor Logo
Venafi vs Axiad Conductor
Compared 42% of the time
Cisco Duo vs Axiad Conductor Logo
Cisco Duo vs Axiad Conductor
Compared 31% of the time
Yubico YubiKey vs Axiad Conductor Logo
Yubico YubiKey vs Axiad Conductor
Compared 27% of the time
More Axiad Conductor Competitors
IBM Security Verify Access vs IBM Cloud Identity Service Logo
IBM Security Verify Access vs IBM Cloud Identity Service
Compared 100% of the time
More IBM Cloud Identity Service Competitors
 

Product Reports

Buyer's Guide
Axiad Conductor
August 2025
Axiad Conductor reportDownload Axiad Conductor product report
Buyer's Guide
Identity and Access Management as a Service (IDaaS) (IAMaaS)
July 2025
IBM Cloud Identity Service reportDownload IBM Cloud Identity Service product report
 

Also Known As

Axiad Cloud
No data available
 

Overview

Axiad Conductor offers a user-friendly platform for managing multifactor authentication and credential lifecycle, supporting seamless transitions to cloud environments for enhanced security compliance and access control.

Axiad Conductor stands out with intuitive management of multifactor authentication systems, assertive device lifecycle management, and a managed cloud solution that streamlines operations. It promotes user self-service for credential updates, minimizing the need for extensive training. With the capability to handle large networks, it enhances efficiency while meeting contract demands. Addressing user suggestions, plans include interface design updates and Canadian hosting, although macOS's frequent updates pose integration challenges.

What are the principal features of Axiad Conductor?

  • "One Click Issuance": Simplifies user enrollment through easy interface actions.
  • Multifactor Authentication: Manages critical authentication processes securely.
  • PKI Support: Facilitates seamless management in PKI environments.
  • Credential Self-Service: Empowers users to handle updates independently.
  • Cloud Management: Reduces operational burdens due to its managed environment.

What should users look for in terms of ROI and benefits?

  • Efficiency: Streamlined operations boost productivity across large networks.
  • Flexibility: Adaptability to meet evolving challenges and contract requirements.
  • User Empowerment: Enables users to manage their credentials autonomously.
  • Compliance: Supports regulation adherence effortlessly.

In diverse industries, Axiad Conductor is implemented to manage multifactor authentication and PKI elements like smart cards and YubiKeys. Organizations leverage it to ensure compliance, facilitate secure workforce access, and transition PKI systems to the cloud, handling substantial volumes of smart card and machine certificates with ease.

Axiad

Whether your applications are custom, your business processes complex, or you're looking for world-class professional services and project management to coordinate each step of your project, IBM Cloud Identity Service is uniquely suited to serve organizations with out-of-the box challenges.

IBM Cloud Identity Service can be designed to help with the full lifecycle of implementation and operations, including discovery, planning, project management, integration engineering and more – expertly delivered by IBM's global staff of identity professionals.

IBM
 

Sample Customers

Information Not Available
Baxter Healthcare, 
Buyer's Guide
Axiad Conductor vs. IBM Cloud Identity Service
July 2025
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