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IBM BPM Reviews

Vendor: IBM
3.9 out of 5
3,239 followers
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Helped 853,271 peers since 2012

Featured IBM BPM reviews

IBM BPM mindshare

As of May 2025, the mindshare of IBM BPM in the Business Process Management (BPM) category stands at 7.3%, down from 7.6% compared to the previous year, according to calculations based on PeerSpot user engagement data.
Business Process Management (BPM)

PeerResearch reports based on IBM BPM reviews

TypeTitleDate
CategoryBusiness Process Management (BPM)May 29, 2025Download
ProductReviews, tips, and advice from real usersMay 29, 2025Download
ComparisonIBM BPM vs CamundaMay 29, 2025Download
ComparisonIBM BPM vs Apache AirflowMay 29, 2025Download
ComparisonIBM BPM vs Automation AnywhereMay 29, 2025Download
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Deployment

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Review data by company size

By reviewers
By visitors reading reviews

Top industries

By visitors reading reviews
Financial Services Firm
31%
Computer Software Company
12%
Manufacturing Company
6%
Government
6%
Insurance Company
6%
University
4%
Retailer
4%
Healthcare Company
3%
Media Company
3%
Comms Service Provider
3%
Educational Organization
3%
Energy/Utilities Company
3%
Real Estate/Law Firm
2%
Construction Company
2%
Hospitality Company
2%
Consumer Goods Company
2%
Legal Firm
1%
Wholesaler/Distributor
1%
Performing Arts
1%
Recreational Facilities/Services Company
1%
Outsourcing Company
1%
Non Profit
1%
Sports Company
1%
Transportation Company
1%
Pharma/Biotech Company
1%
Logistics Company
1%

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IBM BPM reviews

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PeerSpot user
Compliance Sanctions Senior Analyst at a financial services firm with 10,001+ employees
Verified user of IBM BPM
Dec 20, 2024
Integrates seamlessly, easy to set up, and has satisfactory support

Pros

"The integration capabilities of IBM BPM are excellent."

Cons

"The major issue is the pricing, which is very high."
Prince Mathew - PeerSpot user
General Manager - Information Technology at a real estate/law firm with 1,001-5,000 employees
Verified user of IBM BPM
Aug 3, 2024
More customizable than IBM FileNet and useful for automation

Pros

"The solution is more customizable than IBM FileNet. "

Cons

"One suggestion for IBM BPM is to provide better integration between their products, such as DataCap, which we use for scanning. Although the new CP4BA offers offline capabilities, not everyone is on CP4BA, so enhanced integration for those on older versions would be beneficial. "
Find out what your peers are saying about IBM BPM. Updated April 2025
853,271 professionals have used our research since 2012.
Muhammad Kamran - PeerSpot user
Project Manager at Ora-Tech Systems
Verified user of IBM BPM
Jan 26, 2025
Product version discussed: 25
Has efficient processes and intuitive workflow with many valuable features

Pros

"There are two or three valuable features, like BPM."

Cons

"I see room for improvement in terms of the overall experience."
Savio Barros - PeerSpot user
Senior Software Engineer at Certsys Tecnologia da Informação
Verified user of IBM BPM
Aug 14, 2024
Has valuable process automation capabilities and provides a comprehensive view of business operations

Pros

"The platform's most valuable features are its process automation capabilities and its ability to provide a comprehensive view of business operations."

Cons

"One area for improvement is the scripting languages used within the solution. They could integrate other languages such as GoMango or Python than JavaScript. "
Mohammed Almalki - PeerSpot user
Head of Solution Architecture at Riyad Bank
Verified user of IBM BPM
Feb 8, 2024
Offers good case management and its integration with process design but there's a learning curve

Pros

"The case management and its integration with process design are good features."

Cons

"New users will need at least six months to get comfortable with IBM BPM, at least initially. So, there's a learning curve."
KC
ICT Advisor at a consultancy with 1-10 employees
Verified user of IBM BPM
Jul 3, 2024
Has easy-to-use business process dashboard with clean and intuitive interface

Pros

"For me, the most important feature is the easy-to-use business process dashboard. It's simple to orchestrate business processes, and the interface is clean and intuitive. Once your workflow is designed on paper, it's easy for the business process manager to implement and follow it. Another IBM product that was good in the past is the IBM Case Manager. I haven't used it for three or four years, so I'm unsure if it's still available, but it was quite effective. "

Cons

"One downside is that changing intermediate steps after you've finalized your flow can be challenging. Also, the integration with identity management could be easier. It would be helpful to have role-based access functions, allowing for specific custom models associated with certain streamlines in the IBM dashboard. Also, a simpler way to integrate some notation with other middleware platforms would be beneficial. "
Nguyen Duy - PeerSpot user
Head Of Project Management Office at HPT Vietnam
Verified user of IBM BPM
Nov 14, 2023
A tool to help digitalize business processes that needs to improve its UI

Pros

"I rate the technical support a ten out of ten...The product's installation was easy."

Cons

"IBM BPM's UI is an area with shortcomings where improvements are required."
Alexey Nakonechnyy - PeerSpot user
Co-owner/ Deputy CEO at Integrity
Verified user of IBM BPM
Nov 3, 2023
A solution that allows for speedy changes and works well for enterprise-sized customers

Pros

"IBM BPM's most valuable features are its speed in implementing and providing any changes."

Cons

"The initial setup can be tricky because IBM BPM is not based on a popular stack, and it's difficult to hire a developer for this product."