We performed a comparison between ARIS BPA and IBM BPM based on real PeerSpot user reviews.
Find out in this report how the two Business Process Management (BPM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The whole ARIS BPM solution is a bit special, because from the very beginning it was targeted more to Business users and the Management."
"ARIS BPA is customizable as per specific business requirements."
"Aris BPA has a lot of tools that are more professional than Bizagi."
"The solution has come up with a web portal that makes it easy to model and show to clients."
"The ease of use is the most valuable. I have tried a number of BPMN packages, and I find the user interface of ARIS BPM easier and more intuitive than others. If your team is knowledgeable on BPMN, it is really pretty easy to figure out on your own because it adheres to the standards extremely well. I have tried Bizagi, BizFlow, and a variety of such solutions, and I just liked ARIS BPM better."
"The ability to sort via multiple criteria to identify the relationships you need for a specific object."
"It is a well-featured, functional product."
"ARIS Reporting – Helps download valuable content from the tool in multiple formats."
"With the tester coach wherein you can interact with the interface while you're designing the process."
"Automating the whole workflow process to give our data steward the ability to take actions rapidly, and making sure we have all the data synced within the different platforms that we are using."
"Initially, the process architecture studio was very helpful and it was compliant with BPMN standards."
"Overall, I'm satisfied with the product. If you compare it with other products, it's probably not as easygoing or as simple to implement as the rest. But after you get used to it, it works. It has a lot of capabilities and potential, but the people, who come from different technologies, have some difficulty getting used to the way of working with IBM products."
"It provides a very robust environment to build an integration framework or workflow patterns that we have. A lot of changes or modifications have been made to this solution over the past few years. The features that they have added this time have helped developers like us to work on the developmental environment and leverage all the capabilities of the tool. This is what I like about this solution."
"We made the transformation to agile. Altogether with BPM, it is the total package."
"Technical support is pleasant to work with and always available."
"Process Modelling, simulation and optimization, integration, UI components."
"Areas for improvement include sales, prospecting, shopping, customer service, after-sales (claims and advice for the client), and all processes pertaining to customer loyalty."
"Some improvements have been done, after Software AG acquired ARIS, but I don't believe it's still integrated with the other tool WebMethods in a perfect way."
"The product is difficult to use for someone without prior knowledge of working with it. It requires a certain level of administration training."
"The standard out-of-the-box solutions for modeling are not so good. You have to do some configuration to make it easier and more user-friendly."
"ARIS has an internal fully customizable workflow system called APG, which is very good, but it’s targeted mostly at creating workflows related to ARIS content, and not general workflows to support other processes inside a company."
"Sometimes, ARIS BPA breaks down, and its stability can be improved."
"ARIS BPA is not really a platform that offers you the opportunity to execute processes that you model."
"The areas of ARIS where we see room for improvement are actually related to the background services that support it. Over the last number of years, Software AG has moved from an on-premises solution into deploying a SaaS solution to their enterprise base. That has been really successful from my point of view, as I have been a customer of ARIS, managing the relationship, for a couple years. Certain support functions around the knowledge base, customer service, and the cross and upselling of modules within the core ARIS component are lagging behind the SaaS movement."
"It can definitely be improved in terms of performance and stability."
"We had a weird problem that whenever the database would go down, even for a few seconds, it broke the connection. It would not come back up as it was supposed to. However, working with IBM, we were able to figure out a fix, then it came back up, even after an interruption of the database."
"They could provide case studies to investigate and understand the functionality of business processes before development."
"When you have to integrate files for enterprise applications."
"I believe that if the license were cheaper, it would have a greater impact."
"I'd like the tool to be more flexible."
"New users will need at least six months to get comfortable with IBM BPM, at least initially. So, there's a learning curve."
"The front end is not customised for a good user experience."
ARIS BPA is ranked 6th in Business Process Management (BPM) with 64 reviews while IBM BPM is ranked 5th in Business Process Management (BPM) with 105 reviews. ARIS BPA is rated 8.4, while IBM BPM is rated 7.8. The top reviewer of ARIS BPA writes "I can usually find an answer to my issue on ARIS Community". On the other hand, the top reviewer of IBM BPM writes "Offers good case management and its integration with process design but there's a learning curve". ARIS BPA is most compared with SAP Signavio Process Manager, ADONIS, Sparx Systems Enterprise Architect, Camunda and Bizagi, whereas IBM BPM is most compared with Camunda, Appian, Pega BPM, IBM Business Automation Workflow and IBM Cloud Pak for Automation. See our ARIS BPA vs. IBM BPM report.
See our list of best Business Process Management (BPM) vendors.
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