We performed a comparison between ARIS BPA and IBM BPM based on real PeerSpot user reviews.
Find out in this report how the two Business Process Management (BPM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
"If you ever tried to draw a picture in a browser app or with a cloud service, it is normally a painful death. ARIS works perfectly on diagrams in the browser, so I was excited. I like it because there have been so many bad experiences in the past with drawing or doing something in a browser. Normally, it's always painful because it's coded badly. With ARIS, it is really well-implemented. It's simple."
"ARIS BPA provides very good visibility and control of processes because we have a concurrent license system. As a result, every person in our company and group is able to look at the published processes."
"ARIS provides the basic foundation for any digital transformation an organization decides to take."
"ARIS is probably the most mature product in terms of modeling an enterprise architecture so that it has context."
"I am an advanced user. ARIS BPM is intuitive for me because I know the UML, BPMN, and EPC methodologies implemented in this tool. It is very easy to create processes for restructuring a company with some descriptions."
"It brings transparency and 360-degree views of end-to-end processes."
"The ease of use is the most valuable. I have tried a number of BPMN packages, and I find the user interface of ARIS BPM easier and more intuitive than others. If your team is knowledgeable on BPMN, it is really pretty easy to figure out on your own because it adheres to the standards extremely well. I have tried Bizagi, BizFlow, and a variety of such solutions, and I just liked ARIS BPM better."
"We also have relationships specified with our IT systems and our organizational chart. That makes it possible to analyze things from the systems point of view and regarding the organizational part of the company. It all comes together in one tool and that is what gives us the most value at the moment."
"This is one of the best tools to support the business and the way we work, and the numerous processes we need to implement."
"It is a very powerful solution."
"The most valuable features are the integration capabilities - BPM can connect with almost any legacy or advanced system."
"IBM BPM's best features include document sharing, management document creation, widget and barcode creation, and integration."
"The most valuable feature is the ability to customize your rules and put them inside the tool."
"The most valuable feature for the organization is the Document Store."
"It's a solid product. It covers most of the pain points for clients."
"IBM BPM is a stable solution."
"The model graphics can be exported in PDF, but the model is too small to read."
"Simulation is one area that is a bit complex."
"Migration to the next release is very tricky. You can't do it without support from ARIS or from a software kit. And it takes a lot of time and a lot of money to migrate. My impression is that a lot of companies do not migrate regularly because of that issue."
"The standard out-of-the-box solutions for modeling are not so good. You have to do some configuration to make it easier and more user-friendly."
"There should be a more intuitive tool when creating reports."
"There are reports available in ARIS and you can modify them a bit if you want something more specific, but it's not that easy to adjust them and make modifications. It would be nice to have some kind of tool to do that, something that is more user-friendly for people who are not too technical, so that they could create reports the way they want them."
"Its governance tool and integration with ESB and execution engine can be improved. Their partner support can also be improved."
"I would like to see the solution be able to interact with other customer software solutions."
"This is technology, and there's always room for improvement. It would be better to have a single solution. Trying to have an overview in terms of this solution brings together the concepts of BPM processes, customer journeys, and an automation part for KPIs. All of this working together and coming up with a single solution with privacy is more commercial than anything else."
"The interface is limited and should improve in the future."
"If you want to use IBM BPM, you will have to invest a lot of money for licenses and you need to learn that there are limitations in developing applications. You cannot create anything you want."
"The configuration is not that easy, and the initial deployment took three months."
"The coaches and the user interface are the areas that can be improved a lot. It is good in terms of data processing, but the UI, scripting, and coaches are not very user-friendly and developer-friendly. Performance is always an issue. The scripting and the pattern that it uses are very tedious for new developers to understand, and it takes time to master it in depth. When comparing IBM BPM with IBM APN, a lot of things are provided out of the box in IBM APN. We don't have to write code or a Java connector to make a functionality work. It would be very helpful and time-saving for developers if IBM BPM is improved in this area to provide many functionalities or drag-and-drop options so that the developers don't have to write the code."
"You must have good experience to work with it. It is not that easy. Its installation is complex, especially in the new version for business automation, and it could be improved. It has a safety application embedded inside it, and you need to do a lot of configuration to install it. I have been working for two days to resolve an issue."
"The pricing is a little bit high. It's gone up in cost."
ARIS is the market-leading solution for professional business process management and modeling. Whether you want to document the "as-is" state of your operations for quality or certification reasons or design the "to-be" in terms of continuous improvement in your transformation program, ARIS is the best choice for establishing a single source of truth regarding all process excellence topics in your organization. It is for any organization looking to digitally transform their business, increase operational excellence and customer experience and ensure compliance in execution. ARIS helps you to make the most out of your processes with Process Mining, Risk & Compliance Management, RPA and much more.
What makes the difference?
ARIS is the market-leading solution for any organization and ideally suited to digitally transform the organization, increase operational excellence and customer experience and ensure compliance in execution.
ARIS BPA is ranked 3rd in Business Process Management (BPM) with 18 reviews while IBM BPM is ranked 5th in Business Process Management (BPM) with 27 reviews. ARIS BPA is rated 8.2, while IBM BPM is rated 7.8. The top reviewer of ARIS BPA writes "Departments can simply document their processes and flowcharts". On the other hand, the top reviewer of IBM BPM writes "A very stable and powerful tool for handling lots of concurrent users, but it is expensive, and the Eclipse-based tool has performance issues when you have a lot of developers". ARIS BPA is most compared with SAP Signavio Process Manager, Sparx Systems Enterprise Architect, Visio, Camunda Platform and Visual Paradigm, whereas IBM BPM is most compared with Camunda Platform, IBM Business Automation Workflow, Pega BPM, Appian and Oracle BPM. See our ARIS BPA vs. IBM BPM report.
See our list of best Business Process Management (BPM) vendors.
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