We performed a comparison between Control-M and IBM BPM based on real PeerSpot user reviews.
Find out in this report how the two Process Automation solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The pressure on our operations and our maintenance has been reduced."
"The ability to integrate file transfers has been instrumental in allowing us to accomplish the things we need with Control-M. In our industry, we take a lot of data and either push it down to the stores or retail grocery stores. We take files and push them down to the stores or pull files and information from the stores and bring it back to corporate. So, it's two-way communication with file transfers. One of the bigger things that we do with Control-M is scheduling data moves and moving data from one location to another."
"The File Transfer component is quite valuable. The integration with products such as Informatica and SAP are very valuable to us as well. Rather than having to build our own interface into those products, we can use the ones that come out of the box. The integration with databases is valuable as well. We use database jobs quite a bit."
"Control-M has helped to improve our data transfers because it allows us to monitor the execution of the process. With other technologies, we cannot do that."
"Cross-platform support: A Linux job can be dependent on a Windows job, which can be dependent on many other flavours of hardware/software. Your batch is therefore managed by a single tool, allowing you to monitor your entire flow."
"It is simple to create, integrate, and automate data pipelines and to ingest data from different platforms. It integrates well between platforms."
"The initial setup is straightforward."
"The web interface is handy. It's easy to use, and Control-M provides you with the necessary materials to understand the features and perform various tasks."
"Some of the features that I like the most are team management and process performance. They are both very useful and very powerful with regard to the workflow."
"The installation was straightforward."
"We made the transformation to agile. Altogether with BPM, it is the total package."
"I would say that I like its GUI designer the best."
"The possibility to add Java code as embedded .jar, that increases the flexibility of the solution."
"Stability-wise, I rate the solution a ten out of ten."
"The most valuable feature of IBM BPM is the low code design, and ease of maintenance. Additionally, the integration is good and easy to do."
"Agility is the key. It gives our customers a faster way to be able to implement processes, get ownership of task, visibility into a process. The ability to modify that process, optimize that process over time, is probably the biggest benefit that they get from the software."
"In general, it is a very good product, and we are very happy with it. It meets all of our expectations."
"The infrastructure could be improved."
"The biggest improvement they could have is better QA testing before releases come out the door."
"The company has been working with BMC on the MFT. There are still some things about MFT which don't work the way that we want with our needs. So, we would like to see that improved."
"Their technicians should be more involved when we're applying new technology to Control-M, such as cloud. We're working with cloud right now, with AWS, and getting the attention of a technician, sometimes, can take some time. It would be nice if they had somebody assigned to it. Dedicated support."
"A Control-M on-prem license is based on the number of jobs, which is the number of tasks a particular customer wants to have. These tasks have to be run within 24 hours window. For example, if you have a license for 100 jobs, you can run a maximum of 100 jobs in a 24-hour window. If your operations could not run 10 jobs, and they ran only 90 jobs, they just carry over to the next day, but the next day, they will have 110 jobs. Control-M asks you to buy those 10 more licenses because you were out of compliance in terms of the number of licenses. This is something that needs to be indicated in Control-M GUI so that customers know the number of licenses they're going to use in this time window. Their support and documentation should be improved. I am not that satisfied with their customer support. Sometimes, they don't have the answers. Their documentation is very poor. It is not well written, and it is not in a very logical manner. You can use it on Unix, Linux, Windows, and AIX, but it needs some improvement on iSeries. It needs a built-in mechanism inside the system to give you an option to restore from the last point of failure. If a process crashes, the Control-M needs to have a mechanism in iSeries where the process can be restored from the last point of failure."
"We would recommend modernizing the look and feel of Control-M. They also need to move towards more self-service and development in their environment. It's very antiquated."
"A lot of businesses are using ServiceNow, which is another tool. I would like there to be some integration with ServiceNow or other third-party tools as well as have easily available integrations. Right now, we need to write scripts. Apart from that, if there were some integrations with an ITSM tool, then that would be good. Because at the end of the day, most of our clients are using different ITSM tools. I know that BMC Remedy is easy to integrate with Control-M. However, if there was availability for Jira as well as other ITSM and DevOps tools, that would be a good improvement."
"The user experience, while it has improved, should continue to improve."
"Some of the features are not enough for my business. We need to build custom user management for the many end users affected by BPM."
"I'm hearing things might be improving, to really deliver on BPM as opposed to simply workflow. That really should be emphasized a lot more than it has been, because a lot of customers will simply implement the process and leave it there, because the product maybe doesn't emphasize BPM as much as it should, as much as maybe they talk about it in the sales process. The whole idea of BPM, is to iteratively improve the process, and in order to do that you have to have the analytics tool with it. A lot of times that doesn't go as far as it should simply because there's a lot more work to be done for that to happen, and just some sort of technical limitations that don't make that as easy as it should be."
"Stability wavers. We have some opportunities for improvement in this space, especially as we approach our target volume of a million transactions a day. It is tough, because it is not necessarily the product. It is more around the platform and infrastructure to support it, so the connectivity to the database, web sessions, and reverse proxies in front of that."
"They don't have a mechanism to achieve processes, data sources, and data."
"Finding errors and bugs on the system is not easy. We can't seem to use the events or logs to find them, so it makes it difficult to debug the system. They really need to work on their debugging features to make is much, much easier. It would improve the solution considerably and should be something they add in a future release."
"They could provide case studies to investigate and understand the functionality of business processes before development."
"Performance in the development environment space. I know that they have been taking it off the desktop version and putting on the web, and it is not 100% yet."
Control-M is ranked 4th in Process Automation with 110 reviews while IBM BPM is ranked 5th in Process Automation with 105 reviews. Control-M is rated 8.8, while IBM BPM is rated 7.8. The top reviewer of Control-M writes "We have seen quicker file transfers with more visibility and stability". On the other hand, the top reviewer of IBM BPM writes "Offers good case management and its integration with process design but there's a learning curve". Control-M is most compared with AutoSys Workload Automation, IBM Workload Automation, Rocket Zena, ESP Workload Automation Intelligence and Automic Workload Automation, whereas IBM BPM is most compared with Camunda, Appian, Pega BPM, IBM Business Automation Workflow and Apache Airflow. See our Control-M vs. IBM BPM report.
See our list of best Process Automation vendors.
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