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IBM BPM vs SnapLogic comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 17, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.7
IBM BPM delivers ROI by optimizing workflows, cutting errors, and reducing issuance time, despite initial costs, within a year.
Sentiment score
8.5
Clients praise SnapLogic for improving efficiency and ROI, simplifying cloud integration, and automating data transfer without coding skills.
SnapLogic is really helpful and processes in very little time, so it doesn't take much time compared to any legacy tool.
Technical Specialist App Development at Birlasoft IndiaLtd.
SnapLogic has helped automate manual data transfers significantly and improved our workflow efficiency, reducing integration development timelines considerably, which reflects a good ROI.
Global Head - DevOps and AIOps Startegist at a manufacturing company with 10,001+ employees
 

Customer Service

Sentiment score
6.7
IBM BPM's customer service is highly rated for responsiveness, despite occasional delays, with quality varying by location and issue complexity.
Sentiment score
7.0
SnapLogic's customer service receives mixed reviews, with commendations for quick responses and critiques for delays and knowledge gaps.
The customer service is outstanding.
Project Manager at Ora-Tech Systems
We had a contract that provided on-site support, which was very satisfactory.
Compliance Sanctions Senior Analyst at a financial services firm with 10,001+ employees
On a scale from 1 to 10, support deserves a rating of 7 to 8.
Unit Head System Implementor at Allied Bank Limited
Some SMEs are allotted for the organization, so in case of any issue, we have their email IDs to contact them for support, including SMEs and community.
Technical Specialist App Development at Birlasoft IndiaLtd.
The technical support from SnapLogic is excellent, and I would give it a complete ten.
Senior Data Analyst at a pharma/biotech company with 10,001+ employees
Customer support scales well; as pipeline volume grows, we have been able to add more integrations and users without performance degradation.
Global Head - DevOps and AIOps Startegist at a manufacturing company with 10,001+ employees
 

Scalability Issues

Sentiment score
6.9
IBM BPM is scalable, supports large workloads and complex tasks, but scalability varies by architecture, configuration, and concurrent transactions.
Sentiment score
7.4
SnapLogic offers easy scalability and elasticity in cloud and on-prem environments, supporting diverse business sizes and user needs.
The solution has scalability issues; on a scale, I would rate it at eight out of ten.
Project Manager at Ora-Tech Systems
The architecture of the solution offers scalability; we can scale both vertically and horizontally.
Unit Head System Implementor at Allied Bank Limited
I found IBM BPM to be scalable to a certain level but it struggled with large volumes of concurrent transactions.
Compliance Sanctions Senior Analyst at a financial services firm with 10,001+ employees
I rate the scalability of SnapLogic as eight out of ten.
Senior Data Analyst at a pharma/biotech company with 10,001+ employees
 

Stability Issues

Sentiment score
7.2
IBM BPM is generally stable, with on-premises better than cloud, but faces challenges in migrations and occasionally infrastructure-related issues.
Sentiment score
7.4
SnapLogic is stable with high uptime, but faces challenges with large datasets and some prefer competitor support.
But recently, in a year, I haven't found many performance issues in SnapLogic.
Technical Specialist App Development at Birlasoft IndiaLtd.
I would rate the stability of SnapLogic as nearly ten out of ten.
Senior Data Analyst at a pharma/biotech company with 10,001+ employees
 

Room For Improvement

IBM BPM needs better configuration, improved UI, flexibility, enhanced performance, affordability, cloud capabilities, and easier debugging and maintenance.
SnapLogic needs improved integrations, processing, transparency, support, AI, and performance for better user experience and large data handling.
Technologies evolve day by day, especially with the emergence of artificial intelligence and generative AI models.
Unit Head System Implementor at Allied Bank Limited
IBM BPM also lacks smaller solutions, so I must purchase multiple solutions to start with workflows and applications.
Compliance Sanctions Senior Analyst at a financial services firm with 10,001+ employees
There are negative aspects, such as IBM BPM being quite heavy and not lightweight, and the licensing cost is higher, which has caused some companies to shift away.
Senior Project Manager at a computer software company with 1,001-5,000 employees
If the AI capabilities and integrations were more intuitive and easy to learn for new users, it would be greatly beneficial.
Senior Data Analyst at a pharma/biotech company with 10,001+ employees
They can improve more visuals, with graphical representations, such as how many things can be added, how many users can be added or dropped, and how the back-end nodes can be graphically shown in a better way.
Technical Specialist App Development at Birlasoft IndiaLtd.
Some advanced features lack detailed documentation, and debugging complex pipelines could be more intuitive.
Global Head - DevOps and AIOps Startegist at a manufacturing company with 10,001+ employees
 

Setup Cost

IBM BPM is costly with complex licensing, favored by large enterprises, but impractical for small businesses due to high expenses.
SnapLogic's pricing, though moderate to high, offers scalability and value for complex integrations with its flexible, usage-based licensing.
SAP is more expensive, but IBM BPM is very expensive.
Compliance Sanctions Senior Analyst at a financial services firm with 10,001+ employees
I would say the pricing is on the higher side, but it aligns with the capabilities offered for mid- to large integrations.
Global Head - DevOps and AIOps Startegist at a manufacturing company with 10,001+ employees
There would be only one point of improvement if the price could be lower.
Head of Data Practice at a tech consulting company with 201-500 employees
SnapLogic is positioned at around seven or eight out of ten in terms of pricing.
Senior Data Analyst at a pharma/biotech company with 10,001+ employees
 

Valuable Features

IBM BPM enhances business efficiency with robust process execution, integration, responsive UI, automation, and comprehensive management tools.
SnapLogic simplifies low-code development with drag-and-drop tools, pre-built snaps, and seamless integration, enhancing efficiency and user experience.
Coordination across data silos is effective, and IBM BPM can be used for that purpose.
Senior Project Manager at a computer software company with 1,001-5,000 employees
The integration capabilities of IBM BPM are excellent.
Compliance Sanctions Senior Analyst at a financial services firm with 10,001+ employees
The drag-and-drop builder and pre-built snaps have helped our team through a very low-code approach, making it easier for us to develop fast pipelines and be more agile compared to the heavier integration platforms we used before.
Global Head - DevOps and AIOps Startegist at a manufacturing company with 10,001+ employees
I also like the whole child-parent pipeline feature; it allows me to break up a process into smaller pieces and then have one big pipeline that controls these smaller pipelines.
Head of Data Practice at a tech consulting company with 201-500 employees
It's moving into AI, so we can create AI agents with LLM models. We can use most of the LLM such as Amazon Bedrock, OpenAI, Azure AI.
Technical Specialist App Development at Birlasoft IndiaLtd.
 

Categories and Ranking

IBM BPM
Ranking in Process Automation
5th
Average Rating
7.8
Reviews Sentiment
6.6
Number of Reviews
113
Ranking in other categories
Business Process Management (BPM) (5th), Application Infrastructure (6th)
SnapLogic
Ranking in Process Automation
16th
Average Rating
7.8
Reviews Sentiment
7.2
Number of Reviews
26
Ranking in other categories
Data Integration (21st), API Management (20th), Cloud Data Integration (14th), Integration Platform as a Service (iPaaS) (11th)
 

Mindshare comparison

As of January 2026, in the Process Automation category, the mindshare of IBM BPM is 4.9%, down from 7.9% compared to the previous year. The mindshare of SnapLogic is 1.0%, up from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Process Automation Market Share Distribution
ProductMarket Share (%)
IBM BPM4.9%
SnapLogic1.0%
Other94.1%
Process Automation
 

Featured Reviews

Ateeq Rehman - PeerSpot reviewer
Unit Head System Implementor at Allied Bank Limited
Automation platforms streamline processes and offer flexibility, but AI integration and version upgrades pose challenges
In the technology world, there is always room for improvement. Technologies evolve day by day, especially with the emergence of artificial intelligence and generative AI models. Although IBM BPM is a substantial product, adopting and integrating new technologies quickly is not easy due to the migration and upgrade paths involved. Every time new versions are released, we face business and production challenges that make rapid adoption challenging. The main concern bothering me today regarding IBM BPM is the integration of AI components.
SameerShaikh - PeerSpot reviewer
Technical Specialist App Development at Birlasoft IndiaLtd.
Has automated manual tasks and simplified integration with pre-built connectors while supporting AI use cases
The tool is very user-friendly and not complex to understand. The structure of the platform is easy to understand, and we can build multiple systems with low-code, no-code, so it doesn't require much coding language. Now it is moving more into APIs, so we can create APIs to transfer data, which we can manage. It's moving into AI, so we can create AI agents with LLM models. We can use most of the LLM such as Amazon Bedrock, OpenAI, Azure AI. With those Snaps, we can integrate and move more into the AI world. SnapLogic is hosted on Groundplex and AWS cloud. It has pre-built connectors, which we call Snaps. That is very helpful to connect with multiple systems. We have a dashboard monitor that is very graphical. We can measure exact times in seconds and how much time it took to complete the process. With that help, it's really helpful to see how much memory consumption is utilized. The monitor structure has very good features for SnapLogic. SnapLogic is an integration tool which we use to integrate multiple systems such as source system, target system, cloud systems, and Groundplex systems. It is an iPaaS tool and a very strong tool. Now it is moving more into APIs and AI/ML tools; it is improving their knowledge. It is helpful for creating SnapLogic agents. In this way, SnapLogic is expanding their work.
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Top Industries

By visitors reading reviews
Financial Services Firm
25%
Manufacturing Company
8%
Computer Software Company
8%
Insurance Company
6%
Financial Services Firm
18%
Manufacturing Company
12%
Comms Service Provider
7%
Real Estate/Law Firm
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business30
Midsize Enterprise19
Large Enterprise72
By reviewers
Company SizeCount
Small Business11
Midsize Enterprise5
Large Enterprise11
 

Questions from the Community

Which is better, IBM BPM or IBM Business Automation Workflow?
We researched both IBM solutions and in the end, we chose Business Automation Workflow. IBM BPM has a good user interface and the BPM coach is a helpful tool. The API is very useful in providing en...
What is your experience regarding pricing and costs for IBM BPM?
Once it is installed, maintaining it is not a big issue.
What do you like most about SnapLogic?
Despite having no prior experience in SnapLogic, we managed to build, test, and prepare it for release in just three hours, handling heavy data efficiently.
What needs improvement with SnapLogic?
Some advanced features lack detailed documentation, and debugging complex pipelines could be more intuitive. We have faced a few issues with pipeline throttling, but SnapLogic support was responsiv...
What is your primary use case for SnapLogic?
Our main use case for SnapLogic is building integration pipelines across SaaS applications, databases, and internal systems to automate the data flows. A specific example of how we have used SnapLo...
 

Comparisons

 

Also Known As

WebSphere Lombardi Edition, IBM Business Process Manager, IBM WebSphere Process Server
DataFlow
 

Overview

 

Sample Customers

Barclays, EmeriCon, Banca Popolare di Milano, CST Consulting, KeyBank, KPMG, Prolifics, Sandhata Technologies Ltd., State of Alaska, Humana S.A., Saperion, esciris, Banco Espirito Santo
Adobe, ADP, BlackBerry, Bonobos, Box, Capital One, Dannon, Eero, Endo, Gensler, HCL, HP, Grovo, HIS, iRobot, Leica, Merck, Sans, Target, Verizon, Vodafone, Yelp, Yahoo!
Find out what your peers are saying about IBM BPM vs. SnapLogic and other solutions. Updated: December 2025.
881,114 professionals have used our research since 2012.