

SnapLogic and IBM BPM compete in the integration and business process management space. SnapLogic seems to have the upper hand in integration agility and scalability, while IBM BPM excels in providing a robust suite for process management.
Features: SnapLogic focuses on integration capabilities, user-friendliness, and powerful data transformation functions. IBM BPM is known for its process automation features, lifecycle management, and collaboration tools.
Room for Improvement: SnapLogic could improve in offering more comprehensive process management and better lifecycle tracking. It might benefit from enhanced collaboration tools and more detailed documentation. IBM BPM can work on improving integration agility, simplifying its user interface, and reducing the complexity of its setup.
Ease of Deployment and Customer Service: SnapLogic offers a speedy cloud-based deployment model with efficient scaling and faster setup times. IBM BPM provides both cloud and on-premises options, focusing on comprehensive post-deployment support and thorough documentation, offering versatile solutions.
Pricing and ROI: SnapLogic is cost-effective, offering a quicker ROI due to lower initial setup costs. IBM BPM has higher upfront costs but justifies this with long-term value from its extensive features and process management capabilities.
SnapLogic is really helpful and processes in very little time, so it doesn't take much time compared to any legacy tool.
SnapLogic has helped automate manual data transfers significantly and improved our workflow efficiency, reducing integration development timelines considerably, which reflects a good ROI.
The customer service is outstanding.
We had a contract that provided on-site support, which was very satisfactory.
On a scale from 1 to 10, support deserves a rating of 7 to 8.
Some SMEs are allotted for the organization, so in case of any issue, we have their email IDs to contact them for support, including SMEs and community.
The technical support from SnapLogic is excellent, and I would give it a complete ten.
Customer support scales well; as pipeline volume grows, we have been able to add more integrations and users without performance degradation.
The solution has scalability issues; on a scale, I would rate it at eight out of ten.
The architecture of the solution offers scalability; we can scale both vertically and horizontally.
I found IBM BPM to be scalable to a certain level but it struggled with large volumes of concurrent transactions.
I rate the scalability of SnapLogic as eight out of ten.
But recently, in a year, I haven't found many performance issues in SnapLogic.
I would rate the stability of SnapLogic as nearly ten out of ten.
Technologies evolve day by day, especially with the emergence of artificial intelligence and generative AI models.
IBM BPM also lacks smaller solutions, so I must purchase multiple solutions to start with workflows and applications.
There are negative aspects, such as IBM BPM being quite heavy and not lightweight, and the licensing cost is higher, which has caused some companies to shift away.
If the AI capabilities and integrations were more intuitive and easy to learn for new users, it would be greatly beneficial.
They can improve more visuals, with graphical representations, such as how many things can be added, how many users can be added or dropped, and how the back-end nodes can be graphically shown in a better way.
Some advanced features lack detailed documentation, and debugging complex pipelines could be more intuitive.
SAP is more expensive, but IBM BPM is very expensive.
I would say the pricing is on the higher side, but it aligns with the capabilities offered for mid- to large integrations.
There would be only one point of improvement if the price could be lower.
SnapLogic is positioned at around seven or eight out of ten in terms of pricing.
Coordination across data silos is effective, and IBM BPM can be used for that purpose.
The integration capabilities of IBM BPM are excellent.
The drag-and-drop builder and pre-built snaps have helped our team through a very low-code approach, making it easier for us to develop fast pipelines and be more agile compared to the heavier integration platforms we used before.
I also like the whole child-parent pipeline feature; it allows me to break up a process into smaller pieces and then have one big pipeline that controls these smaller pipelines.
It's moving into AI, so we can create AI agents with LLM models. We can use most of the LLM such as Amazon Bedrock, OpenAI, Azure AI.
| Product | Market Share (%) |
|---|---|
| IBM BPM | 4.9% |
| SnapLogic | 1.0% |
| Other | 94.1% |


| Company Size | Count |
|---|---|
| Small Business | 30 |
| Midsize Enterprise | 19 |
| Large Enterprise | 72 |
| Company Size | Count |
|---|---|
| Small Business | 11 |
| Midsize Enterprise | 5 |
| Large Enterprise | 11 |
IBM BPM is a business process management tool that provides a robust set of tools to author, test, and deploy business processes, as well as full visibility and insight to managing those business processes. The solution provides tooling and run time for process design, execution, monitoring, and optimization, along with basic system integration support. To support various levels of complexity and involvement with business process management, there are two different editions of the product: IBM BPM and IBM BPM Express.
IBM BPM Features
IBM BPM has many valuable key features. Some of the most useful ones include:
IBM BPM Benefits
There are many benefits to implementing IBM BPM. Some of the biggest advantages the solution offers include:
Reviews from Real Users
IBM BPM is a solution that stands out when compared to many of its competitors. Some of its major advantages are that it’s good for developing complex apps, is robust, and has helpful team management and process performance features.
Zoran C., Owner/CEO at IT SPHERE, says, “It is perfect if you have to develop complex apps without much coding (only java script). It is also good if you don't have much IT resources in your company and would like to involve business analysts in the process of developing apps. My opinion is that it can do about 50% of all developers' work.”
Suhas V., BPM Architect at GBM, mentions, “Overall the solution is robust and has the ability to integrate with any product for complex workflows."
A BPM Consultant at a financial services firm comments, "Some of the features that I like the most are team management and process performance. They are both very useful and very powerful with regard to the workflow."
A Digital Banking & Innovation Director at a financial services firm expresses, “The processing functionality makes it easy to change processes and workflows easily.”
The SnapLogic Intelligent Integration Platform uses AI-powered workflows to automate all stages of IT integration projects – design, development, deployment, and maintenance – whether on-premises, in the cloud, or in hybrid environments. The platform’s easy-to-use, self-service interface enables both expert and citizen integrators to manage all application integration, data integration, API management, B2B integration, and data engineering projects on a single, scalable platform. With SnapLogic, organizations can connect all of their enterprise systems quickly and easily to automate business processes, accelerate analytics, and drive transformation.
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