We performed a comparison between IBM BPM and Zenoss Cloud based on real PeerSpot user reviews.
Find out in this report how the two Application Infrastructure solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."IBM BPM is a stable solution."
"Its dashboard is easy to use and very good. It allows us to customize."
"Scalability is good. In the time that I have been there, we have added more JVMs to help with the increased workload, so it does scale."
"The solution is stable."
"It has improved my organization quite a bit. It brought awareness to what the business processes are, even to the business side, who did not necessarily know what they are."
"The most valuable feature for the organization is the Document Store."
"IBM BPM is both scalable and stable."
"Integration is a big plus for me."
"The custom built integration is one of the most valuable features because you can see all the especially critical items."
"It's easy to use."
"The most valuable feature is the flexible discovery mechanism."
"What I like most about Zenoss Service Dynamics is that it monitors the devices and gives close to real-time alerts. For example, in case the device is not available, Zenoss Service Dynamics generates an alert so my team can resolve the issue."
"Its Docker Container concept is mind blowing. It is the first monitoring tool which comes with Docker features."
"The product offers good documentation that helps with initial training."
"They have also accommodated many state-of-the-art technologies like Docker and ZooKeeper."
"The cost of the solution has room for improvement."
"New users will need at least six months to get comfortable with IBM BPM, at least initially. So, there's a learning curve."
"We still have a couple of issues that we are working on right now with stability. Mostly on the configuration side of the tool, and it has been about a month that we have been working to stabilize the platform."
"There are a few areas, like triggering mechanisms, externally exposed variables, and changing its values."
"Some of the features are not enough for my business. We need to build custom user management for the many end users affected by BPM."
"IBM BPM is stable, but sometimes there are issues with the server."
"I would like to see more inclusion of RPA technologies. If we have more manual processes, we can use robotic process automation and integrate that in with the solution."
"I would like to see a lot more case studies."
"It would be ideal if the product offered sound alerts."
"The inclusion of a feature to show a graphical view of the network would be a helpful improvement."
"Now it is stable, but they should design threshold parameters in percentage instead of raw values."
"There was a problem with Zenoss and storage monitoring."
"The AI aspect needs to improve."
"There is room for improvement with the administrative part. They introduced Control Center to manage things in Zenoss 5. The services that Zenoss provides remained the same, but the administrative part, since they introduced Docker, etc., has become a little complex"
"As Zenoss Service Dynamics is more for network-centric devices and you want to monitor, for example, a server, its services, IP addresses, and interfaces, if it's a network and you're going to monitor multiple items, you'll be charged multiple times. This is what Zenoss Service Dynamics needs to improve to make sure that customers pay just one fee to monitor the entire server. What I'd like to see in Zenoss Service Dynamics in the future is a public cloud monitoring feature, particularly for the Azure public cloud. Another additional feature I'd like to see in the next release of the solution is integration with the Azure public cloud because I know that there are some services from Azure that Zenoss Service Dynamics is currently unable to monitor."
IBM BPM is ranked 6th in Application Infrastructure with 105 reviews while Zenoss Cloud is ranked 20th in Application Infrastructure with 8 reviews. IBM BPM is rated 7.8, while Zenoss Cloud is rated 8.4. The top reviewer of IBM BPM writes "Offers good case management and its integration with process design but there's a learning curve". On the other hand, the top reviewer of Zenoss Cloud writes "Generates close to real-time alerts so users can resolve issues, but needs more integration and public cloud monitoring features". IBM BPM is most compared with Camunda, Pega BPM, Appian, IBM Business Automation Workflow and Apache Airflow, whereas Zenoss Cloud is most compared with Zabbix, Nagios XI, ServiceNow IT Operations Management, Splunk Enterprise Security and ScienceLogic. See our IBM BPM vs. Zenoss Cloud report.
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