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Tungsten RPA vs WSO2 Enterprise Integrator comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Automation Anywhere
Sponsored
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
636
Ranking in other categories
Business Process Management (BPM) (2nd), Robotic Process Automation (RPA) (2nd), Process Mining (1st), Intelligent Document Processing (IDP) (1st), Agentic Automation (1st), Business Orchestration and Automation Technologies (1st), AI Legal & Compliance (1st), AI Finance & Accounting (1st), AI Procurement & Supply Chain (1st)
Tungsten RPA
Average Rating
7.4
Reviews Sentiment
6.9
Number of Reviews
27
Ranking in other categories
Robotic Process Automation (RPA) (10th)
WSO2 Enterprise Integrator
Average Rating
7.6
Reviews Sentiment
6.8
Number of Reviews
20
Ranking in other categories
Data Integration (28th), Enterprise Service Bus (ESB) (7th)
 

Mindshare comparison

Robotic Process Automation (RPA) Mindshare Distribution
ProductMindshare (%)
Tungsten RPA1.9%
UiPath Platform10.2%
Microsoft Power Automate6.7%
Other81.2%
Robotic Process Automation (RPA)
Data Integration Mindshare Distribution
ProductMindshare (%)
WSO2 Enterprise Integrator1.0%
Informatica Intelligent Data Management Cloud (IDMC)3.7%
SSIS3.6%
Other91.7%
Data Integration
 

Featured Reviews

Venkat Sivaprakash - PeerSpot reviewer
Management Consultant at Accenture
Has significantly improved document-driven workflows and reduced processing time across finance and HR functions
Automation Anywhere has evolved significantly and upgraded itself to provide agentic AI and AI-based automation solutions for document automation. The product has matured considerably over time. We can create workflows that can call an API. We can include prompts in particular workflows for ChatGPT-related functions, connecting to an LLM and RAG to perform tasks. For document automation, modern features are available to train documents, ensuring high accuracy and repeatability over time. The system is very easy to use. I recently completed a course in document automation, typically designed for people involved in coding and technical aspects. Though I understand coding comprehensively, I don't do actual coding. The course was very accessible. Currently, extensive coding isn't necessary due to the hybrid model incorporating GenAI aspects, low-code, no-code capabilities, APIs, and numerous pre-built objects in Automation Anywhere. The features include GenAI-driven prompting methods and workflow creation capabilities. In these workflows, we can create decision boxes and call APIs without coding. We simply pull objects, drop them, connect them, and add minimal coding when needed. The most crucial aspect isn't coding but rather sizing the automation and fleshing out the details. Automation Co-pilot takes notes and performs automated analysis. It can extract details from videos, summarize conversations, and provide detailed information. During calls, it identifies instructions and performs tasks such as preparing reports and reconciliation. Automation Anywhere can also connect with Microsoft Co-pilot. Through Co-pilot, real-time operations can be executed, allowing direct interaction between vendors and automation through this component.
Jamil Milhem - PeerSpot reviewer
Project Manager-Senior RPA Specialist at DEWA
Automates browsing tasks without needing a server connection
I have worked with Microsoft Power Platform and UiPath. Kofax RPA offers a comprehensive solution with built-in capabilities for executing tasks like running Excel files and web automation without additional servers. They provide their browsers and extensions. For functions such as OCR, image processing, and data extraction, Kofax has built-in features powered by their engine, eliminating the need for subscriptions to external technologies like Microsoft Cognitive Services or Google Search. One of Kofax RPA's strongest features is its on-premise solution, which is particularly beneficial for organizations operating in regions with data regulations, such as the UAE.
AC
Technical director at Cremete
Effective data transformation and integration in complex environments with high functionality
Something that could be improved in WSO2 Enterprise Integrator is that the problem is not a lack of capability or functionalities. The problem is that it is a very complex environment. To put your hand on this environment is a very demanding task. This is the real problem. The problem is not about the product, but about the complexity to manage, to configure, to decide what to do. I have some experience using SAP R/3. It seems to me something similar. When you have to configure a situation with a client, especially for a client not in an industrial sector, but in a service sector, it is quite usual that you are in trouble for some reason. This is always the story that I found in the implementations I have done. Maybe there are only three or four big problems, in some other cases there are more than that, but this is the situation usually. For WSO2 Enterprise Integrator, not the same, but I must say it is quite often there is a need to put together some pieces and make it work in a coordinated way.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The biggest benefit of Automation Anywhere is that it makes our processes error-free. Accuracy is how you build efficiency within the system and increase productivity."
"The turnaround time of building bots is quick. We are deploying around four bots per month. The turnaround time to get a design, build, and deploy is very fast. This is very good for us. It has helped us out when scaling up in a better manner."
"The most valuable feature of our solution is the cognitive computing because that is coming onto stream a lot faster than you would think. What used to be in the middle of, "Can this be done or not?", is becoming, "It can be done." We are getting some incredible straight through processing rates with AR around healthcare and financial services."
"It really does have a great dashboard. It has Bot Insight, it has MetaBots, and IQ Bots. It has so many features where it can read a file and loop."
"Using automation, these processes are completed in between one and two hours, using one robot, and with these savings in time, the staff can do more in other areas, improving productivity and creativity while reducing the need for overtime and positively impacting the company overall."
"Because of the presence of Automation, it helped my company deal with banks in this field and to know many important processes in banks and private companies."
"We have seen AA bringing immense value to the clients once operational. Bot deployment is easy and controlling Access is easy with RBAC With Recent additions. User groups and user management is on par with tools like Blue Prism & UiPath."
"Automation Anywhere's central command center is good."
"If you don't have a computer science background, you can easily use Tungsten RPA because this is a low-code platform and it is easier than other RPA tools."
"The best part of Kofax is that they have a whole concept; it's one product, but also has extra elements that can be integrated, and if you take the whole package with the extra products you can digitize it using RPA and also by using the other products they provide."
"I would definitely recommend this solution."
"The product saves time and resources."
"The end user only has to click once to preserve the entire email conversation."
"We use Kofax effectively and I'm happy with it."
"The solution is excellent for consulting websites, helping us send information, download the solution, and allow clients to upload files, with very fast and easy configuration, good pricing, and a very stable and scalable product supported by helpful technical support."
"This is a stable platform and we did not encounter any big problems."
"The solution's technical support is very knowledgeable."
"WSO2 Enterprise Integrator may cost you about twenty-five thousand dollars annually per year compared to IBM Cloud Pak, which would cost you around one million dollars."
"The drag-and-drop features for connectors are very valuable."
"The connectors have been the most impactful features for handling integrations. I can use these connectors when I need specific connectivity with a third party, like a core banking system in BFSI. I don't need to do all the development. I take the specific connector, put in the IP address and password, and it takes care of everything."
"From the capabilities and functional possibility and anything else technical, it is a very well-done product, I have to say."
"In my opinion, the most valuable aspect of this solution is its extensive range of adaptors and connectors. This feature holds significant importance and provides great value to users."
"The solution's customer service is good."
"It's a very complete product. It allows us to network security and add more layers of security to the system."
 

Cons

"The Automation Anywhere University courses have helped us, but it could improve some things, like how the courses are designed."
"I am not technically inclined, and it involves many steps for a process to function properly. It requires a lot of work initially to design and develop a process. I find it somewhat challenging. If you take time to understand it, it's not too difficult, but it seems complicated at the beginning if you're not a technical person."
"Even though the product is easy to use, there are some challenges when we move across different environments; there's a lot of setup needed."
"I would like to see a built-in read-only role for the control room so that the bot creators can log in and monitor the production environment without any auditing concerns."
"When I post questions, I seldom get answers fast, and when I do, there are inconsistencies with the existing documentation."
"One area where I think there's an opportunity to do things a lot better is in the analytics function. They do have a concept or product called Bot Insights. It hasn't worked for us. It isn't as plug and play as we were led to believe, which is unfortunate. I can absolutely understand the value, and the demonstrations that I've seen of Bot Insights are sensational. But, we just haven't been able to make it work. We've invested a lot of time and effort trying to make it work to no avail."
"I would also like to see better communication with their customer success teams. It often takes longer than expected when we submit requests for help or come across a problem we want to resolve. While I can appreciate that it sometimes takes a while to get the appropriate answer, it would be nice to be in constant communication about where they are in the process."
"The only thing I would advocate for is making Automation Anywhere's developer environment Mac-enabled because many of our graduate students are coming out of school with Macs. Everything else in the Automation Anywhere world is built for Windows."
"The product has some constraints and performance issues."
"Exception handling needs to be improved."
"It needs a free training portal for anybody on the internet to use so that they can get an idea of what the possibilities are."
"The interface could be better from a usability standpoint."
"Unless it's necessary to interact with or extract information from complex documents, I would recommend choosing a different solution than Kofax RPA."
"The product should improve desktop automation, which is hard to configure. It needs to have custom connectors. It is the only advantage that Microsoft Power Platform has over Kofax RPA. It has more than 800 custom connectors."
"Concatenation of error messages."
"We are on version 10.6, and the current version seems to be 11. Kofax is cycling the capabilities of the product very quickly. One of the difficulties has been to actually keep up with the capabilities as they've evolved. On the one hand, it is good that the product is getting better, but on the other hand, it is difficult to implement the best way with a product that is evolving constantly."
"There are a lot of security settings that when you apply you have to re-apply again every time you modify a setting. It is something that really needs to be enhanced."
"One of the reasons that we are looking for a replacement is their way of defining integration. The language of the XML structures that I use to describe the integrations are not that standard, and it's not easy to find people who are familiar with this approach."
"The scalability is not strong. If you want to scale it you have to install multiple servers."
"I would like to see them bring back a feature, from earlier versions, that was very useful in debugging and finding issues."
"The micro integrator should be improved. There is room for enhancement considering alternative integration components."
"The setup can be difficult for those not familiar with the solution."
"If I have to buy software, then it becomes expensive for me."
"The server is very specific and it is very difficult to get experience with it."
 

Pricing and Cost Advice

"Automation Anywhere is affordable."
"The price for Automation Anywhere is reasonable."
"We are restricted to use one license on one PC. However, if my license is not working, I want to be able to use it somewhere else. This would be a nice improvement to the licensing, as other competitors in the market have better licensing terms."
"We are not receiving the right information about their features, e.g. Automation Anywhere University, or anything that they are selling. They need to improve their documentation."
"The major reason that we selected Automation Anywhere was the licensing model."
"Currently, it stands as one of the more expensive RPA tools available."
"The product’s pricing is reasonable."
"My understanding is that the license cost of Automation Anywhere is more reasonable than UiPath and Blue Prism."
"The cost depends on the number of licenses and the number of RPAs."
"I give the price of the solution a six out of ten."
"There is a standard license needed to use Kofax RPA and the price is reasonable."
"Its pricing is reasonable given the product capabilities. Kofax has a wide range of products, and it can sometimes be confusing to understand which capabilities come with which product set. One of the key facets that we've been looking into recently is cognitive document recognition that was a core pile of some of their other technologies such as Kofax transformation modules (KTM)."
"The normal price for an on-premises license is €50,000. That's the price for one robot license. You can have more than one robot license but only one can be run at any one time. I believe the cost of adding a second robot is around €14,000."
"Kofax RPA's licensing costs are yearly and expensive."
"Kofax's prices are pretty reasonable."
"The solution’s license is not expensive."
"The pricing of WSO2 Enterprise Integrator for enterprise subscriptions can be considered expensive, especially from the perspective of someone who prefers open-source software."
"The open-source, unsupported version is available free of charge."
"I rate the product price a six on a scale of one to ten, where one is low price and ten is high price."
"It is a low-cost solution."
"The cost is better than IBM Cloud Pak."
"The solution costs about 20,000 or 30,000 euros per year, per instance."
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Top Industries

By visitors reading reviews
Financial Services Firm
17%
Manufacturing Company
12%
Construction Company
10%
Computer Software Company
7%
Financial Services Firm
14%
Construction Company
10%
Performing Arts
8%
Outsourcing Company
6%
Financial Services Firm
12%
Comms Service Provider
8%
Manufacturing Company
7%
Construction Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business152
Midsize Enterprise82
Large Enterprise535
By reviewers
Company SizeCount
Small Business12
Midsize Enterprise1
Large Enterprise18
By reviewers
Company SizeCount
Small Business8
Midsize Enterprise2
Large Enterprise11
 

Questions from the Community

How good is Automation Anywhere for RPA processes?
It depends on your use case. Is it simply to automate a couple of processes? Is it to augment a human team? AA is ver...
How good is Automation Anywhere for RPA processes?
From my experience using AA tool, it depends on the applications that you want to automate, because there some applic...
How good is Automation Anywhere for RPA processes?
It is a highly preferred RPA tool. You can check my Automation Anywhere Review to know more.
What is your experience regarding pricing and costs for Kofax RPA?
I am not a user of Tungsten RPA; I sell this product for our company.
What needs improvement with Kofax RPA?
The negative side is that UiPath has a really large community on the RPA side, and Tungsten RPA doesn't have any comm...
What is your primary use case for Kofax RPA?
Tungsten RPA reduces manual work, especially in financial services and HR solutions.
What needs improvement with WSO2 Enterprise Integrator?
Something that could be improved in WSO2 Enterprise Integrator is that the problem is not a lack of capability or fun...
What is your primary use case for WSO2 Enterprise Integrator?
A typical use case for WSO2 Enterprise Integrator is when I am in an interoperability environment with healthcare fac...
What advice do you have for others considering WSO2 Enterprise Integrator?
For simpler tasks or simpler use cases, we avoid using WSO2 Enterprise Integrator because it is quite complex. So it ...
 

Also Known As

Automation Anywhere, Testing Anywhere, Automation Anywhere Enterprise, Agentic Process Automation System (Now Certified for WorkSpaces)
Kofax RPA, Kofax Kapow, Kapow
No data available
 

Interactive Demo

Demo not available
Demo not available
 

Overview

 

Sample Customers

Google, Linkedin, Cisco, Juniper Networks, DellEMC, Comcast, Mastercard, Quest Diagnostics
Aetna, BNP Paribas, Citi, Goldman Sachs, HSBC, ING, Aviva, Humana, Willis, Merck, University Hospitals, CardinalHealth, American Red Cross, Alegri, Capita
West
Find out what your peers are saying about UiPath, Automation Anywhere, Microsoft and others in Robotic Process Automation (RPA). Updated: May 2026.
899,125 professionals have used our research since 2012.