No more typing reviews! Try our Samantha, our new voice AI agent.

Tungsten RPA vs WSO2 Enterprise Integrator comparison

Why PeerSpot?
Sponsored
 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Automation Anywhere
Sponsored
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
662
Ranking in other categories
Business Process Management (BPM) (2nd), Robotic Process Automation (RPA) (2nd), Process Mining (1st), Intelligent Document Processing (IDP) (1st), Agentic Automation (1st), Business Orchestration and Automation Technologies (2nd), AI Legal & Compliance (1st), AI Finance & Accounting (2nd), AI Procurement & Supply Chain (1st)
Tungsten RPA
Average Rating
7.4
Reviews Sentiment
6.9
Number of Reviews
27
Ranking in other categories
Robotic Process Automation (RPA) (7th)
WSO2 Enterprise Integrator
Average Rating
7.6
Reviews Sentiment
6.8
Number of Reviews
20
Ranking in other categories
Data Integration (28th), Enterprise Service Bus (ESB) (7th)
 

Mindshare comparison

Robotic Process Automation (RPA) Mindshare Distribution
ProductMindshare (%)
Tungsten RPA1.8%
UiPath Platform9.5%
Microsoft Power Automate5.8%
Other82.9%
Robotic Process Automation (RPA)
Data Integration Mindshare Distribution
ProductMindshare (%)
WSO2 Enterprise Integrator1.0%
Informatica Intelligent Data Management Cloud (IDMC)3.7%
SSIS3.6%
Other91.7%
Data Integration
 

Featured Reviews

Venkat Sivaprakash - PeerSpot reviewer
Management Consultant at Accenture
Has significantly improved document-driven workflows and reduced processing time across finance and HR functions
Automation Anywhere has evolved significantly and upgraded itself to provide agentic AI and AI-based automation solutions for document automation. The product has matured considerably over time. We can create workflows that can call an API. We can include prompts in particular workflows for ChatGPT-related functions, connecting to an LLM and RAG to perform tasks. For document automation, modern features are available to train documents, ensuring high accuracy and repeatability over time. The system is very easy to use. I recently completed a course in document automation, typically designed for people involved in coding and technical aspects. Though I understand coding comprehensively, I don't do actual coding. The course was very accessible. Currently, extensive coding isn't necessary due to the hybrid model incorporating GenAI aspects, low-code, no-code capabilities, APIs, and numerous pre-built objects in Automation Anywhere. The features include GenAI-driven prompting methods and workflow creation capabilities. In these workflows, we can create decision boxes and call APIs without coding. We simply pull objects, drop them, connect them, and add minimal coding when needed. The most crucial aspect isn't coding but rather sizing the automation and fleshing out the details. Automation Co-pilot takes notes and performs automated analysis. It can extract details from videos, summarize conversations, and provide detailed information. During calls, it identifies instructions and performs tasks such as preparing reports and reconciliation. Automation Anywhere can also connect with Microsoft Co-pilot. Through Co-pilot, real-time operations can be executed, allowing direct interaction between vendors and automation through this component.
Jamil Milhem - PeerSpot reviewer
Project Manager-Senior RPA Specialist at DEWA
Automates browsing tasks without needing a server connection
I have worked with Microsoft Power Platform and UiPath. Kofax RPA offers a comprehensive solution with built-in capabilities for executing tasks like running Excel files and web automation without additional servers. They provide their browsers and extensions. For functions such as OCR, image processing, and data extraction, Kofax has built-in features powered by their engine, eliminating the need for subscriptions to external technologies like Microsoft Cognitive Services or Google Search. One of Kofax RPA's strongest features is its on-premise solution, which is particularly beneficial for organizations operating in regions with data regulations, such as the UAE.
AC
Technical director at Cremete
Effective data transformation and integration in complex environments with high functionality
Something that could be improved in WSO2 Enterprise Integrator is that the problem is not a lack of capability or functionalities. The problem is that it is a very complex environment. To put your hand on this environment is a very demanding task. This is the real problem. The problem is not about the product, but about the complexity to manage, to configure, to decide what to do. I have some experience using SAP R/3. It seems to me something similar. When you have to configure a situation with a client, especially for a client not in an industrial sector, but in a service sector, it is quite usual that you are in trouble for some reason. This is always the story that I found in the implementations I have done. Maybe there are only three or four big problems, in some other cases there are more than that, but this is the situation usually. For WSO2 Enterprise Integrator, not the same, but I must say it is quite often there is a need to put together some pieces and make it work in a coordinated way.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The customer engagement is really deep, and they work with the “gemba”. They work with operations very closely. I also believe they have a good product roadmap."
"There have been a lot of challenges in terms of interfacing with the customer ERPs. So, we have been building tools and interfaces using bots to write back into these custom ERPs. Specifically, in the area where I work, this has been very helpful."
"I like all of the product features, but I mostly like to work with IQ Bots because they have cognitive automation capabilities."
"It eliminates redundant work from our offshore team to free up FTEs."
"Automation Anywhere is the best among all other automation tools available in the market such as Power Automate and UiPath."
"Based on my experience, I have found Automation Anywhere to be more stable and accessible."
"For me, the best feature of Automation Anywhere is that it is totally cloud-based. We do not need to set up anything in VMs or other machines. It can directly work on the cloud."
"It has been really useful for traditional RPA, which remains our forte."
"The end user only has to click once to preserve the entire email conversation."
"Provides valuable tools working in integration with RPA tools."
"The pricing of the solution is quite good."
"The flexibility to use already-developed components is really good. You can use it for Excel-related operations and other things."
"The scalability of Kofax is very handy, because with a few clicks you can have your scalable environment up and ready and it is not so complex to configure the entire environment."
"Kofax RPA has provided our organization with a lot of savings in many different areas and we have improvements in data quality."
"Initially, the most effective features for process automation were website automation related to web auditing, SharePoint implementations, and automated management of information."
"This is a stable platform and we did not encounter any big problems."
"The drag-and-drop features for connectors are very valuable."
"The most valuable aspect of the solution is the integration between core banking and other systems."
"From the capabilities and functional possibility and anything else technical, it is a very well-done product, I have to say."
"It has improved our time management because development is quicker."
"It's a very complete product. It allows us to network security and add more layers of security to the system."
"The stability is excellent."
"The built-in connectors help with quick connectivity to the platforms, and we are using this for both our banking and insurance clients."
"The solution's technical support is very knowledgeable."
 

Cons

"Replacing the list of search options with voice commands for each item would be great."
"The setup process is not easy compared to the competition, and this can be a barrier to entry."
"Excel functionalities, the macro interface can be improved in the next release of RPA platform Automation Anywhere."
"I feel the cost of licensing is very high for the A2019 version."
"We had a few setbacks because of bots getting queued and unable to force delete a task bot which kept persisting in the control room. These features should be included in future releases which will be highly beneficial."
"Currently, there are some vulnerabilities in security that need attention in Automation Anywhere."
"Automation Anywhere has some limitation with its integrations."
"Automation Anywhere could improve by better integrating with DevOps. Currently, it cannot be integrated 100% with DevOps methodology, which many companies are requiring."
"Other than that, I think that there are other tools on the market which may be better to work with for automation."
"This product has room for improvement in support of aviation. The interface could be improved in the next release."
"Kofax needs to create a community where developers have the opportunity to donate to it. The education surrounding this solution should be better."
"Concatenation of error messages."
"The solution could use some AI integrated features."
"The technical support must be improved."
"For additional features, I'd like to see a recording function and a more simple interface."
"The scalability has room for improvement."
"The server is very specific and it is very difficult to get experience with it."
"In my opinion, the administration model and interface, of Carbon, are lacking in terms of its features and user experience."
"There are a lot of security settings that when you apply you have to re-apply again every time you modify a setting. It is something that really needs to be enhanced."
"I would like to see them bring back a feature, from earlier versions, that was very useful in debugging and finding issues."
"For simpler tasks or simpler use cases, we avoid using WSO2 Enterprise Integrator because it is quite complex."
"One of the reasons that we are looking for a replacement is their way of defining integration. The language of the XML structures that I use to describe the integrations are not that standard, and it's not easy to find people who are familiar with this approach."
"You cannot include the validation of XPath."
"The scalability is not strong. If you want to scale it you have to install multiple servers."
 

Pricing and Cost Advice

"The cost is at the highest end of the spectrum."
"Licensing costs range from $50,000 to $200,000."
"I am not involved in the pricing, but based on what I hear from our central RPA team, it is not very expensive; it is also not cheap. Its price is in the midrange."
"Roughly, as of today, it is around $250,000 annually."
"As far as costs, it depends on your use. We started with a basic department pack, which is over 10K. The additional costs depend on the scale of the engagement and how it pans out. We customize to our needs on the go."
"The solution is costly and the licensing is very confusing."
"The product starts at $10,000 and then it's up to you regarding how much you can consume."
"We brought onshore a lot of what we were doing offshore, saving our company close to $20 million."
"I give the price of the solution a six out of ten."
"Price is not a problem, because they are a competitor and we have a special rate."
"The solution’s license is not expensive."
"Kofax RPA's licensing costs are yearly and expensive."
"There is a standard license needed to use Kofax RPA and the price is reasonable."
"Its pricing is reasonable given the product capabilities. Kofax has a wide range of products, and it can sometimes be confusing to understand which capabilities come with which product set. One of the key facets that we've been looking into recently is cognitive document recognition that was a core pile of some of their other technologies such as Kofax transformation modules (KTM)."
"The pricing model for automation solutions like Automation Anywhere, UiPath, and Microsoft Power Platform is subscription-based, where costs are calculated based on factors such as the number of hours used and the scale of automation required.......With Kofax, you purchase a license upfront, and that's all you need. You can create as many automation workflows as you require without additional costs for individual use cases."
"Kofax RPA is moderately priced but expensive in comparison to UiPath and Power Automate."
"I rate the product price a six on a scale of one to ten, where one is low price and ten is high price."
"It is a low-cost solution."
"The solution costs about 20,000 or 30,000 euros per year, per instance."
"The open-source, unsupported version is available free of charge."
"The pricing of WSO2 Enterprise Integrator for enterprise subscriptions can be considered expensive, especially from the perspective of someone who prefers open-source software."
"The cost is better than IBM Cloud Pak."
report
Use our free recommendation engine to learn which Robotic Process Automation (RPA) solutions are best for your needs.
913,349 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Outsourcing Company
15%
Financial Services Firm
12%
Comms Service Provider
10%
Manufacturing Company
10%
Financial Services Firm
13%
Construction Company
12%
Outsourcing Company
10%
Performing Arts
7%
Outsourcing Company
12%
Financial Services Firm
10%
Construction Company
8%
Comms Service Provider
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business161
Midsize Enterprise82
Large Enterprise558
By reviewers
Company SizeCount
Small Business12
Midsize Enterprise1
Large Enterprise18
By reviewers
Company SizeCount
Small Business8
Midsize Enterprise2
Large Enterprise11
 

Questions from the Community

How good is Automation Anywhere for RPA processes?
It depends on your use case. Is it simply to automate a couple of processes? Is it to augment a human team? AA is ver...
How good is Automation Anywhere for RPA processes?
From my experience using AA tool, it depends on the applications that you want to automate, because there some applic...
How good is Automation Anywhere for RPA processes?
It is a highly preferred RPA tool. You can check my Automation Anywhere Review to know more.
What is your experience regarding pricing and costs for Kofax RPA?
I am not a user of Tungsten RPA; I sell this product for our company.
What needs improvement with Kofax RPA?
The negative side is that UiPath has a really large community on the RPA side, and Tungsten RPA doesn't have any comm...
What is your primary use case for Kofax RPA?
Tungsten RPA reduces manual work, especially in financial services and HR solutions.
What needs improvement with WSO2 Enterprise Integrator?
Something that could be improved in WSO2 Enterprise Integrator is that the problem is not a lack of capability or fun...
What is your primary use case for WSO2 Enterprise Integrator?
A typical use case for WSO2 Enterprise Integrator is when I am in an interoperability environment with healthcare fac...
What advice do you have for others considering WSO2 Enterprise Integrator?
For simpler tasks or simpler use cases, we avoid using WSO2 Enterprise Integrator because it is quite complex. So it ...
 

Also Known As

Automation Anywhere, Testing Anywhere, Automation Anywhere Enterprise, Agentic Process Automation System (Now Certified for WorkSpaces)
Kofax RPA, Kofax Kapow, Kapow
No data available
 

Interactive Demo

Demo not available
Demo not available
 

Overview

 

Sample Customers

Google, Linkedin, Cisco, Juniper Networks, DellEMC, Comcast, Mastercard, Quest Diagnostics
Aetna, BNP Paribas, Citi, Goldman Sachs, HSBC, ING, Aviva, Humana, Willis, Merck, University Hospitals, CardinalHealth, American Red Cross, Alegri, Capita
West
Find out what your peers are saying about UiPath, Automation Anywhere, Microsoft and others in Robotic Process Automation (RPA). Updated: August 2026.
913,349 professionals have used our research since 2012.