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Tungsten RPA vs WSO2 Enterprise Integrator comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Automation Anywhere
Sponsored
Average Rating
8.4
Reviews Sentiment
6.8
Number of Reviews
668
Ranking in other categories
Business Process Management (BPM) (2nd), Robotic Process Automation (RPA) (2nd), Process Mining (1st), Intelligent Document Processing (IDP) (1st), Agentic Automation (1st), Business Orchestration and Automation Technologies (2nd), AI Legal & Compliance (1st), AI Finance & Accounting (2nd), AI Procurement & Supply Chain (1st)
Tungsten RPA
Average Rating
7.4
Reviews Sentiment
6.9
Number of Reviews
27
Ranking in other categories
Robotic Process Automation (RPA) (8th)
WSO2 Enterprise Integrator
Average Rating
7.6
Reviews Sentiment
6.8
Number of Reviews
20
Ranking in other categories
Data Integration (31st), Enterprise Service Bus (ESB) (6th)
 

Mindshare comparison

Robotic Process Automation (RPA) Mindshare Distribution
ProductMindshare (%)
Tungsten RPA1.9%
UiPath Platform9.4%
Microsoft Power Automate5.3%
Other83.4%
Robotic Process Automation (RPA)
Data Integration Mindshare Distribution
ProductMindshare (%)
WSO2 Enterprise Integrator1.0%
SSIS4.0%
Informatica Intelligent Data Management Cloud (IDMC)3.8%
Other91.2%
Data Integration
 

Featured Reviews

Venkat Sivaprakash - PeerSpot reviewer
Management Consultant at Accenture
Has significantly improved document-driven workflows and reduced processing time across finance and HR functions
Automation Anywhere has evolved significantly and upgraded itself to provide agentic AI and AI-based automation solutions for document automation. The product has matured considerably over time. We can create workflows that can call an API. We can include prompts in particular workflows for ChatGPT-related functions, connecting to an LLM and RAG to perform tasks. For document automation, modern features are available to train documents, ensuring high accuracy and repeatability over time. The system is very easy to use. I recently completed a course in document automation, typically designed for people involved in coding and technical aspects. Though I understand coding comprehensively, I don't do actual coding. The course was very accessible. Currently, extensive coding isn't necessary due to the hybrid model incorporating GenAI aspects, low-code, no-code capabilities, APIs, and numerous pre-built objects in Automation Anywhere. The features include GenAI-driven prompting methods and workflow creation capabilities. In these workflows, we can create decision boxes and call APIs without coding. We simply pull objects, drop them, connect them, and add minimal coding when needed. The most crucial aspect isn't coding but rather sizing the automation and fleshing out the details. Automation Co-pilot takes notes and performs automated analysis. It can extract details from videos, summarize conversations, and provide detailed information. During calls, it identifies instructions and performs tasks such as preparing reports and reconciliation. Automation Anywhere can also connect with Microsoft Co-pilot. Through Co-pilot, real-time operations can be executed, allowing direct interaction between vendors and automation through this component.
Jamil Milhem - PeerSpot reviewer
Project Manager-Senior RPA Specialist at DEWA
Automates browsing tasks without needing a server connection
I have worked with Microsoft Power Platform and UiPath. Kofax RPA offers a comprehensive solution with built-in capabilities for executing tasks like running Excel files and web automation without additional servers. They provide their browsers and extensions. For functions such as OCR, image processing, and data extraction, Kofax has built-in features powered by their engine, eliminating the need for subscriptions to external technologies like Microsoft Cognitive Services or Google Search. One of Kofax RPA's strongest features is its on-premise solution, which is particularly beneficial for organizations operating in regions with data regulations, such as the UAE.
AC
Technical director at Cremete
Effective data transformation and integration in complex environments with high functionality
Something that could be improved in WSO2 Enterprise Integrator is that the problem is not a lack of capability or functionalities. The problem is that it is a very complex environment. To put your hand on this environment is a very demanding task. This is the real problem. The problem is not about the product, but about the complexity to manage, to configure, to decide what to do. I have some experience using SAP R/3. It seems to me something similar. When you have to configure a situation with a client, especially for a client not in an industrial sector, but in a service sector, it is quite usual that you are in trouble for some reason. This is always the story that I found in the implementations I have done. Maybe there are only three or four big problems, in some other cases there are more than that, but this is the situation usually. For WSO2 Enterprise Integrator, not the same, but I must say it is quite often there is a need to put together some pieces and make it work in a coordinated way.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The Automation Anywhere automation tool is user-friendly, especially compared to UiPath and Blue Prism."
"The impact of Automation Anywhere on our organization has been significant; it has helped us save a considerable amount of time, approximately 30% to 40%, in repetitive processes and has improved automation accuracy."
"A user can easily adopt this technology and utilize it, when compared to the other available resources in the market."
"There are a lot of savings in terms of effort and time as well as costs."
"So far, we have seen that a valuable feature of Automation Anywhere is the ease of integrating it with multiple systems. It can very easily integrate with an environment of an organization. It helps in a quick go to access and implementation. You don't have to spend days implementing Automation Anywhere software. You can quickly go drag and drop and do an ease of configuration. You can actually get your bot up and running very fast, which is one important advantage."
"There are many features that are valuable including Whatsapp messages, OCR, and image recognization, but I have not tried all of them."
"The AI collaboration is the most impressive feature of Automation Anywhere."
"What I appreciate most about Automation Anywhere is the ease of use. Everything is easy to set up. I also appreciate the extensibility that it has."
"The solution is excellent for consulting websites, helping us send information, download the solution, and allow clients to upload files, with very fast and easy configuration, good pricing, and a very stable and scalable product supported by helpful technical support."
"We use Kofax effectively and I'm happy with it."
"It is stable and scalable."
"The drag and drop functionality is quite good."
"Kofax RPA's best feature is its high success percentage in picking up information from documents, especially where the DPI is really low."
"If you don't have a computer science background, you can easily use Tungsten RPA because this is a low-code platform and it is easier than other RPA tools."
"The pricing of the solution is quite good."
"The most valuable feature of Kofax RPA is the simplicity of automating tasks."
"While I am still exploring the solution, I've so far been pretty satisfied with it."
"The drag-and-drop features for connectors are very valuable."
"Currently, I find the configuration part quite valuable, where you can easily configure things."
"It has improved our time management because development is quicker."
"The customer service executives are very responsive."
"The solution has two main parts: integration and transformation. It's very user-friendly and easy to understand for everyone."
"The installation process is easy."
"The stability is excellent."
 

Cons

"With any new upgrades, we have to make changes in the codes. To us, this means that the tool is not stable. We have been told by Automation Anywhere that this will be fixed in future releases."
"Sometimes, while recording, the screen hangs and we are not able to perform any actions during that time."
"Automation Anywhere's UI is difficult. Its user interface can be improved."
"For someone who does not have technical skills, using Automation Anywhere is quite challenging because it is primarily meant for the technical aspect, though it can help with basic data entry tasks, such as invoice processing and other repetitive back office operations."
"The solution should include an analytics dashboard. As the space is maturing, many vendors sell functionalities as separate components so this is not unique to the solution."
"It does not easily integrate with customized solutions."
"I am looking forward to seeing writing on Linux in the web and WorkBatch in the next release."
"I would like to leverage the AI component without the requirement to know a coding language, such as Python."
"Its documentation is not widely available on the web. When there is a problem, the channels through which I can get a solution are limited."
"The product has some constraints and performance issues."
"There have been a lot of issues we have had that have taken weeks, if not months to fix and the support is not satisfactory."
"The process discovery could be a bit better."
"We've faced a few challenges with Tungsten RPA. One issue I recall was with sending emails that needed multiple attachments. At the time, the feature only allowed attaching one file at a time. We discussed this with Tungsten RPA, and they planned to add multi-attachment capability to their backlog. I'm not sure if it's been upgraded since then. The solution's desktop automation is tricker."
"The technical support must be improved."
"Kofax RPA needs to improve integration with SAP and Microsoft. The professional services offered by the tool's team is below par. Its licensing needs to be more modular."
"The product needs more AI capabilities."
"The configuration of the product is not an easy task for everyone."
"The product's price is an area of concern where improvements are required."
"They should introduce better pricing for small companies."
"There are a lot of security settings that when you apply you have to re-apply again every time you modify a setting. It is something that really needs to be enhanced."
"The integration capabilities need to be improved."
"For simpler tasks or simpler use cases, we avoid using WSO2 Enterprise Integrator because it is quite complex."
"The server is very specific and it is very difficult to get experience with it."
"I would like to see better documentation for the open-source version."
 

Pricing and Cost Advice

"If we talk about the automation RPA. it definitely has worked very well for us. I'm talking about giving good savings, about more than 180 FTE savings, after implementing more than 200 plus bots. It has worked well. As an organization, it has supported us very well, and also for our customers."
"I've seen the price vary by whether the client is going to scale and adopt a tool."
"The pricing for Automation Anywhere is reasonable."
"They all are very competitive today. At the end of the day, it boils down to the negotiations that happen and what type of partner you are."
"It costs up to $1,200 per license."
"Whatever investment, licensing, and resource costs together are put in for development and delivery, we are still at an ROI of 250 percent."
"It's fine. However, I'm concerned with the credits in terms of the pricing for the AI models. It is understandable that the new ones are more expensive, but the base models, after doing the pricing conversion, cost about four to ten times as much as paying directly."
"It is not cheap, but we are able to get an ROI."
"I don't have complete insight at this point in time, but I would guess that Kofax is a lot less expensive than Automation Anywhere. I would expect its license to be on a yearly basis."
"The normal price for an on-premises license is €50,000. That's the price for one robot license. You can have more than one robot license but only one can be run at any one time. I believe the cost of adding a second robot is around €14,000."
"Kofax RPA's licensing costs are yearly and expensive."
"The solution’s license is not expensive."
"Kofax's prices are pretty reasonable."
"Price is not a problem, because they are a competitor and we have a special rate."
"I give the price of the solution a six out of ten."
"The pricing model for automation solutions like Automation Anywhere, UiPath, and Microsoft Power Platform is subscription-based, where costs are calculated based on factors such as the number of hours used and the scale of automation required.......With Kofax, you purchase a license upfront, and that's all you need. You can create as many automation workflows as you require without additional costs for individual use cases."
"The cost is better than IBM Cloud Pak."
"I rate the product price a six on a scale of one to ten, where one is low price and ten is high price."
"The pricing of WSO2 Enterprise Integrator for enterprise subscriptions can be considered expensive, especially from the perspective of someone who prefers open-source software."
"The solution costs about 20,000 or 30,000 euros per year, per instance."
"The open-source, unsupported version is available free of charge."
"It is a low-cost solution."
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Top Industries

By visitors reading reviews
Outsourcing Company
14%
Comms Service Provider
12%
Financial Services Firm
11%
Manufacturing Company
11%
Construction Company
12%
Financial Services Firm
12%
Outsourcing Company
10%
Performing Arts
7%
Outsourcing Company
14%
Financial Services Firm
8%
Construction Company
8%
Comms Service Provider
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business162
Midsize Enterprise86
Large Enterprise565
By reviewers
Company SizeCount
Small Business12
Midsize Enterprise1
Large Enterprise18
By reviewers
Company SizeCount
Small Business8
Midsize Enterprise2
Large Enterprise11
 

Questions from the Community

How good is Automation Anywhere for RPA processes?
It depends on your use case. Is it simply to automate a couple of processes? Is it to augment a human team? AA is ver...
How good is Automation Anywhere for RPA processes?
From my experience using AA tool, it depends on the applications that you want to automate, because there some applic...
How good is Automation Anywhere for RPA processes?
It is a highly preferred RPA tool. You can check my Automation Anywhere Review to know more.
What is your experience regarding pricing and costs for Kofax RPA?
I am not a user of Tungsten RPA; I sell this product for our company.
What needs improvement with Kofax RPA?
The negative side is that UiPath has a really large community on the RPA side, and Tungsten RPA doesn't have any comm...
What is your primary use case for Kofax RPA?
Tungsten RPA reduces manual work, especially in financial services and HR solutions.
What needs improvement with WSO2 Enterprise Integrator?
Something that could be improved in WSO2 Enterprise Integrator is that the problem is not a lack of capability or fun...
What is your primary use case for WSO2 Enterprise Integrator?
A typical use case for WSO2 Enterprise Integrator is when I am in an interoperability environment with healthcare fac...
What advice do you have for others considering WSO2 Enterprise Integrator?
For simpler tasks or simpler use cases, we avoid using WSO2 Enterprise Integrator because it is quite complex. So it ...
 

Also Known As

Automation Anywhere, Testing Anywhere, Automation Anywhere Enterprise, Agentic Process Automation System (Now Certified for WorkSpaces)
Kofax RPA, Kofax Kapow, Kapow
No data available
 

Interactive Demo

Demo not available
Demo not available
 

Overview

 

Sample Customers

Google, Linkedin, Cisco, Juniper Networks, DellEMC, Comcast, Mastercard, Quest Diagnostics
Aetna, BNP Paribas, Citi, Goldman Sachs, HSBC, ING, Aviva, Humana, Willis, Merck, University Hospitals, CardinalHealth, American Red Cross, Alegri, Capita
West
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