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Symantec Siteminder vs Symantec VIP Access Manager comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Aug 11, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Symantec Siteminder
Ranking in Access Management
12th
Average Rating
8.0
Reviews Sentiment
7.1
Number of Reviews
75
Ranking in other categories
Single Sign-On (SSO) (13th), Web Access Management (1st)
Symantec VIP Access Manager
Ranking in Access Management
18th
Average Rating
8.4
Reviews Sentiment
7.4
Number of Reviews
15
Ranking in other categories
Authentication Systems (12th)
 

Mindshare comparison

As of April 2026, in the Access Management category, the mindshare of Symantec Siteminder is 3.1%, down from 3.4% compared to the previous year. The mindshare of Symantec VIP Access Manager is 1.6%, up from 0.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Access Management Mindshare Distribution
ProductMindshare (%)
Symantec Siteminder3.1%
Symantec VIP Access Manager1.6%
Other95.3%
Access Management
 

Featured Reviews

Muzi Lubisi - PeerSpot reviewer
Senior technical Consultant at CA Africa
Improved user experience with seamless integration and easy installation
The feature that I mostly valued is the ease of installation on different systems, especially on Windows. Additionally, it is very beneficial for deploying single sign-on sessions between different windows on a web browser, provided I am connected to the right identity provider. That seamless integration significantly improves user experience and efficiency.
Berk Onur - PeerSpot reviewer
Presales Consultant at Cyberwise
With its mobile application, this tool offers a convenient and user-friendly experience to its users
To improve the tool, I think that the solution should consider integrations with other cybersecurity and IT technologies, such as Privileged Access Management and Site Integration. Additionally, the implementation of second-factor authentication via Symantec VIP Access Manager, CyberArk, and Delinea, among other technologies, could be best for the product. While the existing technology is okay, improving the integration capabilities for Symantec VIP Access Manager would benefit the product. I would like to see the solution meet the integration needs at our company. While many cybersecurity solutions can function independently, they often lack integration with our systems due to missed integration points. Improving the solution's integration feature would be beneficial.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"SSO has impacted security on the whole and has provided a very good user experience."
"Once it works, it works really well."
"It has considerably reduced the amount of time that new users would take to join into the organization, as previously it was a lengthy, manual process in a very secure environment where they needed to verify the user before granting a user-ID and password, but by integrating with the built-in custom application and exposing CA Single Sign On to the internet, we were able to get employees onboard in one to two days instead of four to eight weeks."
"The most valuable feature is that it meets the requirements of the customer. You have a lot of features in the product. Every product has them, but the question is, are these products going to meet the requirement of the customer?"
"IWA is an out-of-the-box feature. The SAML-based federation is standard for all tools. However, CA Single Sign-On has made the federation configuration way too simple and handy to set up and use."
"The solution has features that allow you to easily distinguish between protected and unprotected resources."
"I liked the debugging part. There are only two files (trace file and log file) that you need to look into while performing debugging, and the logs give you the exact info on where and what needs to be fixed."
"We have three single sign-on products in our office and I believe that the CA product offers the best product of the three."
"It's a good tool. It's pretty straightforward."
"It is a fast and easy solution for end users, and you are always online."
"After the initial integration, the overall support calls dropped, and customer satisfaction for VPN increased."
"The solution has helped to increase staff productivity by approximately a minute."
"It offers more platform support, like Apple, Android, and Microsoft."
"The main benefit of Symantec VIP is that it provides strong authentication while keeping it as a very user friendly experience."
"Other than it provides us with remote access, so it's fairly easy to install, fairly easy to set up, and provides us the ability to get into our corporate environment."
"Pricing was about 25% of the old solution, saving us about $500,000 over three years for 10,000 users."
 

Cons

"As we are moving in to the mobility space, this is where we really see SiteMinder and their other product really come together to provide a solution base to a different area where the IoT is coming, the different business communications are happening."
"The support could be faster."
"Sometimes technical support is slow to respond, and that’s typical."
"Symantec Siteminder needs to have adaptive authentication and multi-factor authentication as integrated features."
"One of the features that needs improvement is the capability of implementing single sign-on in cloud."
"It seems that when there's a new version, patch, or service pack, we find bugs."
"Better documentation. I went through some sessions on single sign-on for version 12.7."
"To add more value to this solution it needs to be more user-friendly."
"The gateway server is a RADIUS server, but it lacks the functionality of returning RADIUS attributes other than those that are required for the gateway to authenticate the users."
"The reporting on the VIP Manager is not correct."
"Technical support is one of the worst problems."
"There are some shortcomings on the reporting side, such as how many connections you can get per month."
"Geofencing needs improvement."
"The VIP Manager can be accessed from the outside which is a security vulnerability."
"The User Store synchronization part needs to improve. Also, the logs, reports, and dashboard can be improved."
"In the next release, I would like the ability to work offline with remote access."
 

Pricing and Cost Advice

"The price is quite comparable to the other enterprise-level solutions in that market."
"I recommend conducting a PoC on every available product before choose one."
"The pricing is reasonable."
"Symantec Siteminder is expensive; they could definitely do better on the price."
"Siteminder is a little costly. You pay for licensing, and they offer packages, so if you have less users, then you have to buy different products at different prices. If you have more of a user base, then the package is different. They also include other features—for example, if you have a database and you're using Siteminder, then it's good to use a Semantic-specific database, but if you are using less, then you have to purchase the database separately. Whereas if you are going for a bigger license, then it comes within the package. It depends on which plan you are using."
"The solution's pricing is competitive."
"CA solutions are generally expensive but for the customer the ROI is big."
"The licensing is fair for this solution."
"There is a one-time setup fee plus the licenses are provided as per the number of users. For SMS and voice calls, the costs are separate."
"Licensing and pricing seems very fair."
"I can say that the solution is worth the money."
"There are additional costs for maintenance."
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Top Industries

By visitors reading reviews
Financial Services Firm
24%
Marketing Services Firm
8%
Insurance Company
7%
Manufacturing Company
5%
Financial Services Firm
11%
Comms Service Provider
11%
Construction Company
9%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business8
Midsize Enterprise3
Large Enterprise69
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise2
Large Enterprise10
 

Questions from the Community

What needs improvement with Symantec Siteminder?
Symantec Siteminder needs to have adaptive authentication and multi-factor authentication as integrated features. Currently, multi-factor authentication is available as a separate solution, and it ...
What is your primary use case for Symantec Siteminder?
I deploy and support Symantec Siteminder ( /products/symantec-siteminder-reviews ). I have been a partner and reseller.
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Also Known As

SiteMinder, CA SSO, Layer7 SiteMinder
Symantec VIP
 

Overview

 

Sample Customers

British Telecom, CoreBlox, DBS, HMS, Itera ASA and Simeo
Maine Medical Center, Aria S.p.A
Find out what your peers are saying about Symantec Siteminder vs. Symantec VIP Access Manager and other solutions. Updated: April 2026.
892,383 professionals have used our research since 2012.