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Symantec Siteminder vs Symantec VIP Access Manager comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Aug 11, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Symantec Siteminder
Ranking in Access Management
12th
Average Rating
8.0
Reviews Sentiment
7.1
Number of Reviews
75
Ranking in other categories
Single Sign-On (SSO) (13th), Web Access Management (1st)
Symantec VIP Access Manager
Ranking in Access Management
17th
Average Rating
8.4
Reviews Sentiment
7.4
Number of Reviews
15
Ranking in other categories
Authentication Systems (12th)
 

Mindshare comparison

As of May 2026, in the Access Management category, the mindshare of Symantec Siteminder is 3.4%, up from 3.2% compared to the previous year. The mindshare of Symantec VIP Access Manager is 1.7%, up from 0.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Access Management Mindshare Distribution
ProductMindshare (%)
Symantec Siteminder3.4%
Symantec VIP Access Manager1.7%
Other94.9%
Access Management
 

Featured Reviews

Muzi Lubisi - PeerSpot reviewer
Senior technical Consultant at CA Africa
Improved user experience with seamless integration and easy installation
The feature that I mostly valued is the ease of installation on different systems, especially on Windows. Additionally, it is very beneficial for deploying single sign-on sessions between different windows on a web browser, provided I am connected to the right identity provider. That seamless integration significantly improves user experience and efficiency.
Berk Onur - PeerSpot reviewer
Presales Consultant at Cyberwise
With its mobile application, this tool offers a convenient and user-friendly experience to its users
To improve the tool, I think that the solution should consider integrations with other cybersecurity and IT technologies, such as Privileged Access Management and Site Integration. Additionally, the implementation of second-factor authentication via Symantec VIP Access Manager, CyberArk, and Delinea, among other technologies, could be best for the product. While the existing technology is okay, improving the integration capabilities for Symantec VIP Access Manager would benefit the product. I would like to see the solution meet the integration needs at our company. While many cybersecurity solutions can function independently, they often lack integration with our systems due to missed integration points. Improving the solution's integration feature would be beneficial.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It allows us to get, again, both externally hosted and internally hosted web applications up and running using centralized credentials in short order."
"It's agent-based. It's convenient to deploy and integrate."
"SiteMinder is an industry leading solution as everyone is using it."
"Obviously, the most valuable feature is the flexibility of the solution, it being able to be integrated with a number of applications and solutions, and also the configurability of the solution."
"The solution is easy to use for our managers."
"You definitely need to consider CA SSO; it is quite solid, it's never really gone down, and it's a well-understood and reliable piece of our enterprise."
"Symantec Siteminder has simplified user access for our customers from user login to their web applications."
"It's definitely a good product and you won't go wrong if you choose this product."
"Integration with Citrix Access Gateway, Microsoft Office 365 and Single Sign-On (through Symantec Validation and ID Protection Access Manager) has increased the productivity of the employees for accessing resources."
"The two-factor authentication is most definitely valuable and moves us closer to being able to check off those important boxes for compliance."
"Other than it provides us with remote access, so it's fairly easy to install, fairly easy to set up, and provides us the ability to get into our corporate environment."
"Cloud-based service and management."
"The tool has been very stable, in my experience. Also, I haven't faced any issues or problems with integration or connectivity."
"The main benefit of Symantec VIP is that it provides strong authentication while keeping it as a very user friendly experience."
"I like the whole solution, and I would recommend it."
"VIP is a strong, cloud-based authentication service that enables organizations to secure access to networks and applications to prevent unauthorized logins to company resources, even when passwords have been compromised or shared."
 

Cons

"All the problems that we reported actually have never been resolved. We could not capture enough information for CA to be able to debug the problem."
"Symantec Siteminder needs to have adaptive authentication and multi-factor authentication as integrated features."
"I think they need to integrate some of the newer types of authentication into the product."
"Identity Manager and GovernanceMinder should integrate better."
"We use technical support. It's not the best feature of CA. Lots of enterprise product companies have variable support offerings. CA are not the worst, but they're not the best. They're okay."
"The admin UI needs to be more stable."
"There is a considerable improvement in the product from previous versions, but a few items we feel need a little attention are the web agent installation process and steps – as it behaves differently on the same OS."
"It's a hit and miss thing, like all support organizations. For the most part, for simple problems they can get to a resolution fairly quickly, but if the problem is a little more complicated, they really struggle with getting us a solution."
"The User Store synchronization part needs to improve. Also, the logs, reports, and dashboard can be improved."
"At times, the relay server could not contact Symantec; it would fail open and allow access without a passcode."
"In the next release, I would like the ability to work offline with remote access."
"Geofencing needs improvement."
"Every time that I have a new phone or computer, it takes a little longer to deploy it."
"Geofencing needs improvement."
"The reporting on the VIP Manager is not correct."
"The gateway server is a RADIUS server, but it lacks the functionality of returning RADIUS attributes other than those that are required for the gateway to authenticate the users."
 

Pricing and Cost Advice

"I recommend conducting a PoC on every available product before choose one."
"Symantec Siteminder is expensive; they could definitely do better on the price."
"The pricing is reasonable."
"Siteminder is a little costly. You pay for licensing, and they offer packages, so if you have less users, then you have to buy different products at different prices. If you have more of a user base, then the package is different. They also include other features—for example, if you have a database and you're using Siteminder, then it's good to use a Semantic-specific database, but if you are using less, then you have to purchase the database separately. Whereas if you are going for a bigger license, then it comes within the package. It depends on which plan you are using."
"The solution's pricing is competitive."
"CA solutions are generally expensive but for the customer the ROI is big."
"The price is quite comparable to the other enterprise-level solutions in that market."
"The licensing is fair for this solution."
"There is a one-time setup fee plus the licenses are provided as per the number of users. For SMS and voice calls, the costs are separate."
"I can say that the solution is worth the money."
"Licensing and pricing seems very fair."
"There are additional costs for maintenance."
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Top Industries

By visitors reading reviews
Financial Services Firm
24%
Marketing Services Firm
8%
Insurance Company
7%
Manufacturing Company
5%
Financial Services Firm
11%
Comms Service Provider
11%
Construction Company
9%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business8
Midsize Enterprise3
Large Enterprise69
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise2
Large Enterprise10
 

Questions from the Community

What needs improvement with Symantec Siteminder?
Symantec Siteminder needs to have adaptive authentication and multi-factor authentication as integrated features. Currently, multi-factor authentication is available as a separate solution, and it ...
What is your primary use case for Symantec Siteminder?
I deploy and support Symantec Siteminder ( /products/symantec-siteminder-reviews ). I have been a partner and reseller.
Ask a question
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Also Known As

SiteMinder, CA SSO, Layer7 SiteMinder
Symantec VIP
 

Overview

 

Sample Customers

British Telecom, CoreBlox, DBS, HMS, Itera ASA and Simeo
Maine Medical Center, Aria S.p.A
Find out what your peers are saying about Symantec Siteminder vs. Symantec VIP Access Manager and other solutions. Updated: April 2026.
896,298 professionals have used our research since 2012.