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Symantec Siteminder vs Symantec VIP Access Manager comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Aug 11, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Symantec Siteminder
Ranking in Access Management
12th
Average Rating
8.0
Reviews Sentiment
7.1
Number of Reviews
75
Ranking in other categories
Single Sign-On (SSO) (13th), Web Access Management (1st)
Symantec VIP Access Manager
Ranking in Access Management
17th
Average Rating
8.4
Reviews Sentiment
7.4
Number of Reviews
15
Ranking in other categories
Authentication Systems (12th)
 

Mindshare comparison

As of May 2026, in the Access Management category, the mindshare of Symantec Siteminder is 3.4%, up from 3.2% compared to the previous year. The mindshare of Symantec VIP Access Manager is 1.7%, up from 0.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Access Management Mindshare Distribution
ProductMindshare (%)
Symantec Siteminder3.4%
Symantec VIP Access Manager1.7%
Other94.9%
Access Management
 

Featured Reviews

Muzi Lubisi - PeerSpot reviewer
Senior technical Consultant at CA Africa
Improved user experience with seamless integration and easy installation
The feature that I mostly valued is the ease of installation on different systems, especially on Windows. Additionally, it is very beneficial for deploying single sign-on sessions between different windows on a web browser, provided I am connected to the right identity provider. That seamless integration significantly improves user experience and efficiency.
Berk Onur - PeerSpot reviewer
Presales Consultant at Cyberwise
With its mobile application, this tool offers a convenient and user-friendly experience to its users
To improve the tool, I think that the solution should consider integrations with other cybersecurity and IT technologies, such as Privileged Access Management and Site Integration. Additionally, the implementation of second-factor authentication via Symantec VIP Access Manager, CyberArk, and Delinea, among other technologies, could be best for the product. While the existing technology is okay, improving the integration capabilities for Symantec VIP Access Manager would benefit the product. I would like to see the solution meet the integration needs at our company. While many cybersecurity solutions can function independently, they often lack integration with our systems due to missed integration points. Improving the solution's integration feature would be beneficial.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Security to protect digital assets is most valuable to us."
"With Single Sign-On, we don't have to do anything in our system, and after they deploy the application, everything works seamlessly."
"This solution is meeting our requirements for all of our applications."
"It's more efficient; we're providing immense security to the applications, to Chase, and we're securing 70 million customers in Chase."
"The product greatly facilitates a centralized identity and access management system."
"Federation is valuable, for sure, because we have a lot of third-party vendors that we need to integrate with, and this is a turnkey solution in some ways."
"Siteminder allows us to manage identity and portability control efficiently."
"It provides single sign on for our company’s intranet, so when you log in, you don't need to enter your name and a password, providing simple, secure access to company intranet sites."
"The ease of integrating into an existing authentication system."
"The product is useful for providing user access from an in-built office server as we follow the work-from-home model."
"If you're looking for a fairly lightweight client that works very well for remote access purposes, I think Symantec is definitely a good product."
"VIP is a strong, cloud-based authentication service that enables organizations to secure access to networks and applications to prevent unauthorized logins to company resources, even when passwords have been compromised or shared."
"Cloud-based service and management."
"The VPN we are using is good and working quite well."
"Pricing was about 25% of the old solution, saving us about $500,000 over three years for 10,000 users."
"It is a fast and easy solution for end users, and you are always online."
 

Cons

"All the problems that we reported actually have never been resolved. We could not capture enough information for CA to be able to debug the problem."
"I think they need to integrate some of the newer types of authentication into the product."
"We had some performance-related issues that caused some outages. Outages actually happened pretty frequently back then."
"The GUIs are not very clear, especially when integrating with other products from CA."
"The policy store configuration, and tuning the policy store is a bit complex in ensuring it does not corrupt."
"As we are moving in to the mobility space, this is where we really see SiteMinder and their other product really come together to provide a solution base to a different area where the IoT is coming, the different business communications are happening."
"It's difficult to configure, and has a very old and challenging user interface."
"Symantec Siteminder needs to have adaptive authentication and multi-factor authentication as integrated features."
"In my opinion, for this solution, the technical support is not so expert when we talk about integration using the API."
"Every time that I have a new phone or computer, it takes a little longer to deploy it."
"If they had dashboards or a report for managers or executives, then it would allow them to see the status and have it make sense to them."
"It gets out of sync with Active Directory or whatever it might be, whatever the authentication piece is on Active Directory, and they just reset it on the backend. I never have to contact the vendor."
"The reporting on the VIP Manager is not correct."
"There are some shortcomings on the reporting side, such as how many connections you can get per month."
"It is challenging to use when installing a new version."
"Technical support is one of the worst problems."
 

Pricing and Cost Advice

"CA solutions are generally expensive but for the customer the ROI is big."
"The solution's pricing is competitive."
"Symantec Siteminder is expensive; they could definitely do better on the price."
"The price is quite comparable to the other enterprise-level solutions in that market."
"The pricing is reasonable."
"Siteminder is a little costly. You pay for licensing, and they offer packages, so if you have less users, then you have to buy different products at different prices. If you have more of a user base, then the package is different. They also include other features—for example, if you have a database and you're using Siteminder, then it's good to use a Semantic-specific database, but if you are using less, then you have to purchase the database separately. Whereas if you are going for a bigger license, then it comes within the package. It depends on which plan you are using."
"The licensing is fair for this solution."
"I recommend conducting a PoC on every available product before choose one."
"I can say that the solution is worth the money."
"Licensing and pricing seems very fair."
"There is a one-time setup fee plus the licenses are provided as per the number of users. For SMS and voice calls, the costs are separate."
"There are additional costs for maintenance."
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Top Industries

By visitors reading reviews
Financial Services Firm
24%
Marketing Services Firm
8%
Insurance Company
7%
Manufacturing Company
5%
Financial Services Firm
11%
Comms Service Provider
11%
Construction Company
9%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business8
Midsize Enterprise3
Large Enterprise69
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise2
Large Enterprise10
 

Questions from the Community

What needs improvement with Symantec Siteminder?
Symantec Siteminder needs to have adaptive authentication and multi-factor authentication as integrated features. Currently, multi-factor authentication is available as a separate solution, and it ...
What is your primary use case for Symantec Siteminder?
I deploy and support Symantec Siteminder ( /products/symantec-siteminder-reviews ). I have been a partner and reseller.
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Also Known As

SiteMinder, CA SSO, Layer7 SiteMinder
Symantec VIP
 

Overview

 

Sample Customers

British Telecom, CoreBlox, DBS, HMS, Itera ASA and Simeo
Maine Medical Center, Aria S.p.A
Find out what your peers are saying about Symantec Siteminder vs. Symantec VIP Access Manager and other solutions. Updated: April 2026.
894,830 professionals have used our research since 2012.