Executive SummaryUpdated on Sep 18, 2024
Symantec Siteminder and Microsoft Active Directory compete in the realm of identity management solutions. Data shows Microsoft Active Directory has an upper hand in features, ease of deployment, and ROI, while Symantec Siteminder leads in customer support.
Features: Symantec Siteminder is known for its robust security, integration capabilities, and comprehensive access management. Microsoft Active Directory offers seamless integration with Microsoft products, strong identity management, and group policy management. Microsoft Active Directory’s compatibility with other Microsoft tools offers an edge.
Room for Improvement: Symantec Siteminder needs a more intuitive configuration process, better documentation, and enhanced user interface design. Microsoft Active Directory could improve multi-factor authentication support, simplify licensing models, and streamline administrative tools. Symantec Siteminder requires more usability improvements.
Ease of Deployment and Customer Service: Symantec Siteminder presents deployment complexity but benefits from responsive customer support. Microsoft Active Directory offers a smoother deployment process due to its alignment with other Microsoft services but has less responsive customer support.
Pricing and ROI: Symantec Siteminder is costly to set up, impacting its ROI negatively. Microsoft Active Directory, while similarly priced, shows better ROI due to productivity benefits from its features. Microsoft Active Directory provides better long-term value.
