Arcserve UDP and Veeam Data Platform are two competitive players in the backup solutions market. While Arcserve UDP stands out for physical system support and user-friendliness, Veeam holds the advantage in virtualization and cross-platform abilities, appealing to those who prioritize advanced data protection.
Features: Arcserve UDP offers replication, deduplication, and cloud integration, with notable support for physical systems and ease of use. Veeam emphasizes advanced virtualization features, agentless backups, and robust cross-platform support, making it suitable for virtual machine environments and diverse systems.
Room for Improvement: Arcserve UDP could enhance cloud service integration, restore speeds, and support for older systems, as well as address licensing complexity and storage inefficiencies. Veeam could improve database integration, VM support, Hyper-V integration, and offer clearer licensing and reporting features.
Ease of Deployment and Customer Service: Arcserve UDP and Veeam both offer strong on-premises deployments, though Veeam generally receives more consistent and knowledgeable support, while Arcserve users report variability in support quality, sometimes experiencing delays.
Pricing and ROI: Arcserve UDP is moderately priced with reasonable licensing, offering savings on infrastructure, deemed favorable for its deduplication feature. Veeam is cost-effective, especially in enterprise agreements, known for competitive pricing, flexible licensing, and strong ROI through functionality and time savings.
I have local support; we have a team that has expertise in the solution, so we usually resolve situations in-house without sending questions to Arcserve.
The escalation from first, second to third tier is sometimes very long-lasting, but the resolve rate is quite high.
I would rate their technical support a 10 out of 10.
Most cases are handled perfectly.
Integration with other vendors is also seamless.
I would rate the scalability part of Veeam Data Platform 10 out of 10 because we have the ability to scale out the product at any time with scale-out backup repositories and can add licenses as needed.
In order to scale Veeam Data Platform, we have to pay a lot more money.
There are no issues with stability in Veeam Data Platform.
I can say the stability of Veeam Data Platform is almost 8 to 9, as the cluster functionality was not there in earlier platforms such as version 12, but is provided in version 13.
The improvement we would like to see is the option to scale Veeam Data up in smaller sections rather than large sections, which requires paying much more.
OpenStack is something Veeam Data Platform doesn't support, and they haven't indicated that they will support it in the future.
Reducing it by 20% would make it more accessible to a broader range of customers.
Regarding the setup cost for Arcserve UDP, it is significantly important, but the price is similar to all our options where clients need to have backup on-premises and replication in the cloud.
I believe it is not expensive; it's the regular price.
Veeam Data Platform is more expensive than OpenStack because we pay for it in US dollars, while we pay for OpenStack in Egyptian pounds.
A reduction of 20% in the current cost would make the solution more attractive to clients.
I have utilized Arcserve UDP's data deduplication feature, and the data deduplication feature helps my storage efficiency significantly.
The platform is user-friendly, comprehensive, and compatible with numerous market solutions, including virtualization and bare metal servers.
The most important aspect of this platform is data security with immutable data in the storage.
Ransomware protection is a good feature added in Veeam Data Platform from version 12 onwards.
| Product | Market Share (%) |
|---|---|
| Veeam Data Platform | 7.6% |
| Arcserve UDP | 1.1% |
| Other | 91.3% |
| Company Size | Count |
|---|---|
| Small Business | 24 |
| Midsize Enterprise | 10 |
| Large Enterprise | 9 |
| Company Size | Count |
|---|---|
| Small Business | 217 |
| Midsize Enterprise | 99 |
| Large Enterprise | 139 |
Veeam Data Platform is a leader in data resilience, providing businesses with reliable and secure backup, recovery, and advanced data insights. It is designed to combat today's cyber threats while ensuring data remains protected, adaptable, and recoverable.
Engineered to offer a seamless and powerful data resilience experience, Veeam Data Platform helps organizations with intelligent protection beyond just backup. It enables orchestrated and verifiable recovery processes, helping maintain continuous operations. By offering integrated solutions against evolving cyber threats, this platform assures businesses of data availability and precision restoration, empowering them to remain resilient under any circumstances. Its robust security features, coupled with efficient replication and deduplication benefits, deliver confidence in data management across hybrid and cloud deployments.
What features make Veeam Data Platform stand out?Veeam Data Platform is primarily used for managing backup and replication across VMware and Hyper-V environments, supporting both cloud and on-premises infrastructures. In industries managing significant IT services, it assists in disaster recovery and virtual machine protection, enhancing business continuity. Its integration with applications like Microsoft Office 365 ensures reliable data protection and quick recovery, making it beneficial for those looking to streamline operations across diverse deployment scenarios.
We monitor all Backup and Recovery reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
